ZipRecruiter

Log In

1

Client Services Director Jobs (NOW HIRING)

Further

Client Services Director

Dallas, TX · On-site

CLIENT SERVICES DIRECTOR We're hiring a client services leader who grows accounts through value creation. This person leads a portfolio of enterprise customers by translating strategy into measurable ...

Lumanity

Client Services Director

Morristown, NJ · Hybrid

Responsibilities / Position overview Our research team are seeking a client services director of qualitative and quantitative market research, specialising in the life sciences sector, to join their ...

Bright Horizons

Client Services Director

Los Angeles, CA · Remote

$128K - $157K/yr

The Director of Client Services' will build new relationships and prospects in the enterprise space that will result in new clients. This role requires a strong sales professional to grow our client ...

CVS Health

Health Care Client Services Director

Raleigh, NC · On-site

$68K - $158K/yr

CVS Health is seeking a Client Service Director in Raleigh, NC. This leadership position requires overseeing an Account Executive team to enhance customer satisfaction and drive growth for a defined ...

next page

Showing results 1-20

All JobsClient Services Director Jobs

Client Services Director information

See salary details

$38.5K

$90.9K

$163K

How much do client services director jobs pay per year?

As of Jun 18, 2026, the average yearly pay for client services director in the United States is $90,947.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $109,500.00 per year, depending on experience, location, and employer.

What does a Client Services Director do?

A Client Services Director oversees the relationship between an organization and its clients, ensuring client satisfaction and the successful delivery of services. They manage client accounts, lead client service teams, and develop strategies to meet client needs while supporting business goals. Their responsibilities often include building strong client relationships, addressing concerns, and identifying opportunities for growth. Additionally, they work closely with other departments to ensure consistent and high-quality service delivery.

What is a client vs. customer?

In a client services role, a client is an individual or organization that receives ongoing, personalized services or advice, often involving a professional relationship and tailored solutions. A customer typically refers to someone who purchases a product or service, usually in a transactional, one-time manner. Understanding this distinction helps client services directors tailor their approach to meet long-term relationship needs versus immediate sales.

What are some common challenges faced by a Client Services Director and how can they be addressed?

A Client Services Director often encounters challenges such as managing multiple high-priority client accounts simultaneously and ensuring consistent delivery of high-quality service. Balancing client expectations with internal resource limitations can be demanding, requiring strong communication and negotiation skills. Building and leading a cohesive team is essential, as is fostering collaboration between sales, operations, and project management teams. Proactively addressing issues, setting clear processes, and maintaining open lines of communication with clients and staff are key strategies for overcoming these challenges.

What is the definition of a client?

A client is an individual or organization that receives services or products from a company or professional, such as a Client Services Director. Building and maintaining strong client relationships is essential in client-facing roles, often requiring communication skills and understanding client needs.

What are the key skills and qualifications needed to thrive as a Client Services Director, and why are they important?

To thrive as a Client Services Director, you need expertise in account management, strategic planning, and a proven track record in client relationship development, usually supported by a bachelor’s degree in business or a related field. Familiarity with CRM systems, analytics platforms, and project management tools is typically required. Outstanding communication, leadership, and problem-solving skills help you build trust with clients and lead teams effectively. These capabilities are crucial for driving client satisfaction, retaining key accounts, and achieving business growth.

What's another word for client?

In the context of a Client Services Director, another word for client is customer, account, or patron. These terms refer to individuals or organizations that receive services or products and are central to client management and relationship-building skills in the role.

What is a person who is a client?

A client is an individual or organization that receives services or products from a company or professional, such as a Client Services Director. Building strong relationships and understanding client needs are essential skills in client management roles. Effective communication and customer service are key to maintaining client satisfaction.

What is the difference between Client Services Director vs Account Manager?

AspectClient Services DirectorAccount Manager
CredentialsBachelor's degree, experience in client management, leadership skillsBachelor's degree, experience in client relations, communication skills
Work EnvironmentStrategic planning, team leadership, high-level client interactionsDay-to-day client communication, project coordination, relationship management
Employer & Industry UsageMarketing, advertising, consulting firmsAdvertising agencies, tech companies, service providers

The main difference is that a Client Services Director oversees overall client relationships and strategic initiatives, while an Account Manager handles daily client interactions and project execution. The Director role is more strategic and leadership-focused, whereas the Account Manager is more involved in operational client management.

More about Client Services Director jobs
What cities are hiring for Client Services Director jobs? Cities with the most Client Services Director job openings:
What are the most commonly searched types of Client Services jobs? The most popular types of Client Services jobs are:
Who are the top companies hiring for Client Services Director jobs? The top employers for Client Services Director jobs are:
What states have the most Client Services Director jobs? States with the most job openings for Client Services Director jobs include:
What job categories do people searching Client Services Director jobs look for? The top searched job categories for Client Services Director jobs are:
Client Services Director jobs near you
Infographic showing various Client Services Director job openings in the United States as of June 2026, with employment types broken down into 2% Locum Tenens, 68% Full Time, 24% Part Time, 3% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $90,947 per year, or $43.7 per hour.
Client Services Director

Client Services Director

Further

Dallas, TX • On-site

Full-time

Posted 10 days ago

Job description

WE'RE HIRING! If you love data and are looking for unlimited growth opportunities, we want to talk with you about joining Further.
Further is a data, cloud, and AI company whose focus is helping companies turn raw data into the right decisions. We have an award winning culture of extraordinary people. Our purpose is to enable people to thrive so that businesses can thrive. We believe that the work you do should matter - it should be meaningful to you professionally and personally, and it should have a positive impact on both you and our clients. If this sounds exciting to you, let's chat!
CLIENT SERVICES DIRECTOR
We're hiring a client services leader who grows accounts through value creation. This person leads a portfolio of enterprise customers by translating strategy into measurable outcomes, shaping multi-quarter transformation roadmaps across data, cloud, and AI, and coaching account teams to consistently deliver (and prove) business impact. You bring executive presence, a consulting mindset, and a track record of driving multi-million-dollar YoY growth by building trusted relationships, identifying high-impact use cases, and operationalizing value realization.
What experience should you have:
  • 10-15+ years leading enterprise client relationships within consulting, digital transformation, or technology services.
  • A proven track record of driving multi-million-dollar YoY growth through outcome-led transformation and strategic account expansion.
  • Extensive experience managing and coaching client services leaders to scale consistent delivery practices and executive presence.
  • Fluency in data, cloud, and AI concepts with the ability to bridge the gap between technical solutions and business value.
  • Expertise in executive-level communication, including leading workshops and influencing C-suite stakeholders (CIO, CMO, CFO).
  • High operational rigor in governance, risk management, and the continuous measurement of client impact.

Nice-to-have
  • Adobe and/or Google Cloud ecosystem experience (enablement, implementation leadership, roadmap alignment).
  • Experience in digital-first firms or high-growth consultancies; comfort operating in ambiguity while driving measurable outcomes.

What you'll be doing in this role:
  • Drive Value-Based Growth: Own the client value agenda across a strategic portfolio, expanding revenue lift, cost efficiency, and productivity for enterprise customers.
  • Operationalize Value Realization: Establish a consistent operating rhythm for outcome tracking, KPI baselining, and executive-ready value narratives.
  • Lead Transformation Strategy: Shift account postures from project execution to long-term partnership by shaping multi-quarter data and AI roadmaps.
  • Coach High-Performing Teams: Develop account leads on value discovery and client strategy while standardizing growth plans and governance.
  • Bridge Strategy and Execution: Partner with engineering leaders to ensure solution architecture aligns with adoption enablement and business goals.

What you'll need to accomplish in your first year:
  • Quantify Client Impact: Ensure customers can clearly articulate and attribute specific business outcomes (savings, lift, etc.) to delivered initiatives.
  • Standardize Frameworks: Implement and scale a repeatable Value Realization framework across your assigned portfolio.
  • Scale the Portfolio: Achieve consistent multi-million-dollar growth driven by compounding transformation roadmaps rather than one-off projects.
  • Elevate Team Consistency: Reduce time-to-first-value and escalations by strengthening executive engagement and measurement across all account teams.

Our total rewards program is designed for your protection, peace of mind, and overall well-being. In addition to our outstanding basics, we offer a net-zero cost medical option, company contributions to your HSA, fertility support, fully-paid parental leave, a monthly stipend for your lifestyle spending account, and much more.
Apply today or check out all our opportunities!
#LI-Hybrid
By submitting your application, you consent to our collection, processing and disclosure of the contained personal data in accordance with our data practices. If you are a resident of the U.S. state of California, you can read about our data practices and your related privacy rights here. If you are a resident of the European Economic Area, Switzerland or the United Kingdom, you can read about our data practices and your related privacy rights here.

Apply