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Client Services Director Jobs in Michigan (NOW HIRING)

Medium

Director, Client Services

Detroit, MI · On-site

$100 - $130/hr

As Director, Client Services, you will lead strategic client relationships and oversee the delivery of loyalty programs that drive customer engagement and grow enterprise value. This role combines ...

New

Kobie Marketing

Director, Client Services

Detroit, MI · On-site +1

As Director, Client Services, you will lead strategic client relationships and oversee the delivery of loyalty programs that drive customer engagement and grow enterprise value. This role combines ...

Moncur

Director of Growth & Client Services

Detroit, MI · On-site

$90 - $130/hr

The Director of Growth & Client Services is the senior leader responsible for growing the agency -- through existing client relationships and through new business -- and for building the team that ...

New

Compass Group

$75K - $80K/yr

The Director of Dining Services is the strategic business leader of the community's food and beverage/culinary operation ensuring resident and client satisfaction by providing a consistently high ...

Compass Group

DINING SERVICES DIRECTOR

Rochester, MI · On-site

$80K - $90K/yr

The Director ensures client, customer service/satisfaction with efficient cost effective management that both meets and exceeds stated expectations. They are responsible for all foodservice-related ...

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All JobsClient Services JobsClient Services Director JobsClient Services Director Jobs in Michigan

Client Services Director information

See Michigan salary details

$33.6K

$79.3K

$142.1K

How much do client services director jobs pay per year?

As of Aug 7, 2026, the average yearly pay for client services director in Michigan is $79,269.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,700.00 and $95,400.00 per year, depending on experience, location, and employer.

What does a client services director do?

A Client Services Director oversees the relationship between an organization and its clients, ensuring client satisfaction and the successful delivery of services. They manage client accounts, lead client service teams, and develop strategies to meet client needs while supporting business goals. Their responsibilities often include building strong client relationships, addressing concerns, and identifying opportunities for growth. Additionally, they work closely with other departments to ensure consistent and high-quality service delivery.

What are some common challenges faced by a client services director and how can they be addressed?

A Client Services Director often encounters challenges such as managing multiple high-priority client accounts simultaneously and ensuring consistent delivery of high-quality service. Balancing client expectations with internal resource limitations can be demanding, requiring strong communication and negotiation skills. Building and leading a cohesive team is essential, as is fostering collaboration between sales, operations, and project management teams. Proactively addressing issues, setting clear processes, and maintaining open lines of communication with clients and staff are key strategies for overcoming these challenges.

What are the key skills and qualifications needed to thrive as a client services director?

To thrive as a Client Services Director, you need expertise in account management, strategic planning, and a proven track record in client relationship development, usually supported by a bachelor’s degree in business or a related field. Familiarity with CRM systems, analytics platforms, and project management tools is typically required. Outstanding communication, leadership, and problem-solving skills help you build trust with clients and lead teams effectively. These capabilities are crucial for driving client satisfaction, retaining key accounts, and achieving business growth.

How much does a Client Services Director make in the US?

A Client Services Director in the US typically earns between $90,000 and $180,000 annually, with the median salary around $130,000. Compensation varies based on industry, company size, experience, and location, and may include bonuses and benefits.

What is a client services director?

A client services director is a senior professional responsible for managing client relationships, ensuring customer satisfaction, and overseeing service delivery within an organization. They often lead teams, develop strategies to improve client retention, and coordinate with sales and operations to meet client needs and business goals.

What is the difference between Client Services Director vs Account Manager?

AspectClient Services DirectorAccount Manager
CredentialsBachelor's degree, experience in client management, leadership skillsBachelor's degree, experience in client relations, communication skills
Work EnvironmentStrategic planning, team leadership, high-level client interactionsDay-to-day client communication, project coordination, relationship management
Employer & Industry UsageMarketing, advertising, consulting firmsAdvertising agencies, tech companies, service providers

The main difference is that a Client Services Director oversees overall client relationships and strategic initiatives, while an Account Manager handles daily client interactions and project execution. The Director role is more strategic and leadership-focused, whereas the Account Manager is more involved in operational client management.

More about Client Services Director jobs
What are the most commonly searched types of Client Services jobs in Michigan? The most popular types of Client Services jobs in Michigan are:
What cities in Michigan are hiring for Client Services Director jobs? Cities in Michigan with the most Client Services Director job openings:
Client Services Director jobs near you
Infographic showing various Client Services Director job openings in Michigan as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $79,269 per year, or $38.1 per hour.

Client Services Director - Estate Planning

Trinity Estate Planning PLLC

Grosse Pointe, MI • On-site

$70K/yr

Full-time

Re-posted just now

Job description

At Trinity Estate Planning, we believe estate planning is about much more than wills, trusts, and legal documents.


Every family that walks through our door is trusting us with one of the most personal conversations of their lives. We don't take that responsibility lightly. We approach every client relationship with care, compassion, and excellence because we believe details matter when people matter.


We're looking for a Client Services Director who wants to become a key part of our growing firm. This is a primarily remote, hybrid position that includes regular in-office days for training, client meetings, and team collaboration, with the flexibility to evolve as our firm's needs change.


This is much more than an administrative role.


You will often be the first voice prospective clients hear and one of the most consistent people they interact with throughout their planning journey. You'll help create an experience where clients feel welcomed, informed, cared for, and confident every step of the way.


You'll coordinate moving pieces, solve problems, improve systems, and ensure every detail is handled with care because the work we do today can affect families for generations.


One of the greatest compliments we receive is when clients say, "That was so much easier than I expected."


You'll play an important role in making that happen.

Compensation:

$58,000 - $70,000


Responsibilities:

What You'll Own

  • Guide prospective clients through their first interactions with our firm and schedule consultations.
  • Manage client communication throughout the planning process so clients always know what to expect.
  • Coordinate document preparation, signings, and plan completion with the attorney and our drafting partners.
  • Review work carefully to ensure names, dates, documents, and communications are accurate and complete.
  • Manage our practice management systems and help ensure nothing falls through the cracks.
  • Coordinate workshops, speaking engagements, and client follow-up.
  • Help continually improve the client experience by identifying opportunities to make our systems more efficient, thoughtful, and reliable.

Qualifications:
  • Exceptional customer service and relationship-building skills.
  • Excellent written and verbal communication skills.
  • Strong organizational skills with exceptional attention to detail.
  • Comfortable learning and using technology, including Microsoft 365 and CRM or practice management software (Clio experience is a plus but not required).
  • A proactive, self-motivated approach with the ability to take ownership and solve problems independently.
  • A commitment to continuous learning and improving systems and processes.
  • A caring, positive attitude and a genuine desire to help people during important moments in their lives.

About Company

Trinity Estate Planning PLLC is a growing, relationship-centered estate planning law firm serving individuals, families, and business owners throughout Michigan and Illinois. We believe estate planning is about much more than wills, trusts, and legal documents. Our mission is to help people make thoughtful decisions today so they can fully enjoy the present, knowing the people they love will be cared for tomorrow. We are building a firm where exceptional client service, meaningful relationships, and attention to detail are at the heart of everything we do. We meet with clients virtually throughout Michigan and Illinois, as well as in person at our office in Grosse Pointe, Michigan.