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Client Services Professional Jobs in Michigan (NOW HIRING)

Qualified Staffing

Client Services Coordinator

Brighton, MI · On-site

$19 - $24/hr

Client Services Coordinator Location: Brighton, MI Pay: 40K+ based on experience Schedule: Monday ... Strong written and verbal communication skills with a professional, client-first presence.

New

Moncur

Director of Growth & Client Services

Detroit, MI · On-site

$90 - $130/hr

Lead, mentor, and coach the Client Services team -- set clear expectations, provide regular feedback, and create a real path for professional growth * Oversee scoping, estimating, and billing across ...

Integrityfex

Client Services Representative

Marquette, MI · Remote

$15.50 - $21/hr

Client Services Representative **Remote Opportunity** Integrity FEX is growing and seeking Client ... Deliver professional customer service before and after enrollment. * Continue learning through ...

Jeannie Cleaning

Client Services Specialist

Portage, MI · On-site

$16.25 - $21.50/hr

Client Services Specialist Jeannie Cleaning | Part/Full-Time/On-site | Monday-Friday We do more ... Communicate professionally and warmly via phone, email, and text * Build lasting relationships with ...

Jeannie Cleaning

Client Services Specialist

Portage, MI · On-site

$16.25 - $21.25/hr

Client Services Specialist Jeannie Cleaning | Part/Full-Time/On-site | Monday-Friday We do more ... Communicate professionally and warmly via phone, email, and text * Build lasting relationships with ...

Jeannie Cleaning

Client Services Specialist

Portage, MI · On-site

$600 - $900/wk

Client Services SpecialistJeannie Cleaning | Part/Full-Time/On-site | Monday-FridayWe do more than ... Character & ValuesWarm, friendly, and professional. Smiles easily and genuinelyCares deeply about ...

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Client Services Professional information

What is a client services professional?

Client Services Professionals are individuals who serve as the main point of contact between a company and its clients. They are responsible for ensuring client satisfaction by addressing concerns, managing communications, and providing solutions tailored to client needs. Their duties may include onboarding new clients, resolving issues, answering inquiries, and collaborating with other departments to deliver excellent service. Strong communication, problem-solving, and organizational skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a client services professional?

To thrive as a Client Services Professional, you need strong communication, problem-solving, and relationship management skills, typically supported by a bachelor's degree in business or a related field. Familiarity with CRM software, customer support platforms, and data analysis tools is commonly required. Exceptional interpersonal skills, patience, and adaptability help you build rapport and address client needs effectively. These skills and qualities are vital for delivering high client satisfaction, retaining business, and fostering long-term partnerships.

How does a client services professional typically collaborate with internal teams to address client needs?

Client Services Professionals often serve as a bridge between clients and internal departments such as sales, operations, and technical support. They regularly communicate client feedback, coordinate with team members to resolve issues, and ensure that deliverables meet client expectations. This role requires strong interpersonal skills, as professionals must balance client advocacy with organizational priorities, often participating in cross-functional meetings and project updates. Effective collaboration helps build trust with clients and ensures a smooth service experience.

What is the difference between Client Services Professional vs Customer Support Specialist?

AspectClient Services ProfessionalCustomer Support Specialist
CredentialsTypically requires a high school diploma or equivalent; some roles prefer associate or bachelor's degreesUsually requires a high school diploma; certifications are optional
Work EnvironmentOffice setting, client-facing interactions, account managementCall centers, help desks, online support channels
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, tech companies, service providers
Search & Comparison IntentFocuses on ongoing client relationships and account managementAddresses immediate customer issues and technical support

While both roles involve assisting clients or customers, Client Services Professionals typically manage ongoing relationships and account needs, often in a B2B context. Customer Support Specialists focus on resolving technical or service issues quickly, often in a retail or tech environment. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Is client services a good career?

A career as a client services professional offers opportunities to develop communication, problem-solving, and interpersonal skills. It often involves working in customer-facing environments, with potential for advancement into management or specialized roles, and may require certifications or training in customer relationship management tools.

What are the most commonly searched types of Client Services jobs in Michigan?

The most popular types of Client Services jobs in Michigan are:

What cities in Michigan are hiring for Client Services Professional jobs?

Cities in Michigan with the most Client Services Professional job openings:

Client Services Professional jobs near you
Infographic showing various Client Services Professional job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Client Services Coordinator

Qualified Staffing

Brighton, MI • On-site

$19 - $24/hr

Full-time

Medical, Retirement, PTO

Posted 3 days ago

New

Job description

Position: Client Services Coordinator
Location: Brighton, MI
Pay: 40K+ based on experience
Schedule: Monday–Thursday, 8:30 AM–5:30 PM; Friday, 8:30 AM–5:00 PM

You must live within 30 minutes of Brighton to be considered for this role!

Position Summary:
Our client believes every appointment and every plan exists for one purpose: to give their clients the power to choose how they live and what they leave, so they can build a life and legacy they’re proud of. The Client Services Coordinator is the person who makes that promise real day to day — the friendly first impression, the steady hand behind the calendar, and the detail-checker who makes sure every document tied to our Proud Life & Legacy Plan™ is right before it reaches a client’s hands. This is a role for someone who takes ownership of the details so their advisors and attorneys can stay focused on the decisions that matter most.

Key Responsibilities:
Client Service & Communication
  1. Serve as the first voice and first face clients encounter, answering phones, greeting visitors, and responding to emails with warmth and professionalism.
  2. Make every client feel like the name on the door is there because of them, carrying forward the small, thoughtful touches our client is known for.
  3. Route client inquiries to the right team member promptly, ensuring nothing falls through the cracks.
  4. Handle sensitive client and family information with the discretion and care that trust-based relationships require.
Scheduling & Advisor Support
  1. Manage and coordinate calendars across advisors, keeping appointments, reviews, and internal meetings running on schedule.
  2. Prepare meeting materials and confirm logistics ahead of client appointments so every meeting starts on time and fully prepared.
  3. Support advisors and attorneys with day-to-day administrative needs so they can stay focused on client-facing work.
Document Preparation
  1. Prepare and proof financial and legal documents with a sharp eye for detail.
  2. Maintain client files, both electronic and physical, ensuring they are complete, current, and organized.
  3. Update and maintain client records in the firm’s CRM system, keeping information accurate and easy for the team to act on.
Follow-Up & Office Operations
  1. Stay on top of outstanding follow-ups across the office so nothing slips through the cracks.
  2. Support the team in maintaining the workflows and templates that make the client experience consistent every time.
  3. Bring a sense of ownership to the role — noticing what needs to be done and acting before being asked.
Qualifications
  1. Associate degree or above required.
  2. Experience in administrative, legal, or financial services support.
  3. Strong written and verbal communication skills with a professional, client-first presence.
  4. Proficiency with Microsoft Office and comfort learning new systems and CRM platforms.
  5. Ability to handle confidential client and legal information with discretion.
  6. Highly organized, proactive, and detail-oriented, with the ability to manage multiple priorities without dropping the ball.
  7. Must live within 30 minutes of Brighton, MI.
About our Client:
Our client exists to give their clients the power to choose how they live and what they leave, so they can build a life and legacy they’re proud of. We’re built differently than most firms — they lead with a rare combination of attorney and CFP® expertise under one roof, delivering estate and financial planning through our proprietary Proud Life & Legacy Plan™, so families get the full picture instead of a partial one. Thier culture runs on ownership: everyone knows their role, takes pride in the details, and is trusted to do work that matters. They celebrate the small things — birthdays, anniversaries, the moments that remind people they’re seen — because what they build there follows you home. If you want work that’s precise, meaningful, and genuinely appreciated, you’ll fit right in with our client offering a life and legacy you’re proud of.
Why work for Qualified Staffing?
• We offer a fantastic benefits package to all of our employees. This includes healthcare, vacation/holiday pay, and 401K. In fact, these are the same benefits that we offer to our corporate employees.
• Applying for one job with Qualified Staffing is like applying for a hundred jobs all at once!
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About Qualified Staffing

Sourced by ZipRecruiter

Welcome to Qualified Staffing - Your Staffing Solution at Work. Since 1988, we have proudly served businesses and job seekers with honesty, integrity and passion. Staffing solutions provided for manufacturing, warehouse, clerical, professional, technical and call center needs. We are ready to go to work for you!

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Flint, MI, US

Year founded

1988

Social media

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