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Entry Level Client Services Jobs in Michigan (NOW HIRING)

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Entry Level Client Services information

What are some common challenges faced by entry level client services professionals and how can they be overcome?

Entry Level Client Services professionals often encounter challenges such as managing multiple client requests simultaneously and quickly adapting to different client personalities and needs. Balancing responsiveness with accuracy is key, as is learning to communicate effectively under pressure. Building strong organizational skills and seeking guidance from more experienced team members can help overcome these hurdles. Regular feedback and proactive learning also contribute to smoother client interactions and professional growth.

What is the difference between Entry Level Client Services vs Customer Support Representative?

AspectEntry Level Client ServicesCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent; relevant certifications optional
Work EnvironmentClient-facing roles, often in service or sales settingsCall centers, online chat, or in-person support environments
Employer & Industry UsageFinancial services, retail, telecommunications, hospitalityTechnology, retail, telecom, e-commerce
Common Search & ComparisonEntry Level Client Services vs Customer Support Representative

Both roles involve assisting customers, but Entry Level Client Services typically focuses on building relationships and providing tailored solutions, often in sales-oriented environments. Customer Support Representatives mainly handle technical issues or inquiries, emphasizing troubleshooting and problem resolution. Understanding these differences helps job seekers identify roles that match their skills and career goals.

What are the key skills and qualifications needed to thrive as an entry level client services professional?

To thrive as an Entry Level Client Services professional, you need strong communication skills, problem-solving abilities, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and proficiency in basic office tools like email and spreadsheets are typically required. Outstanding interpersonal skills, patience, and a customer-centric attitude help individuals excel in this role. These skills and qualities are essential for building client trust, efficiently resolving issues, and ensuring client satisfaction and retention.

What is entry level client services?

Entry level client services roles involve assisting customers and clients with their inquiries, concerns, or needs, usually on behalf of a company. These positions are typically the starting point in a client relations or customer service career and often include tasks such as answering phone calls, responding to emails, processing orders, and providing general support. Entry level client services professionals are expected to demonstrate strong communication skills, problem-solving abilities, and a positive attitude. The role is ideal for individuals seeking experience in customer interaction and a pathway to more advanced positions within a company.

How do I get into entry level client services?

To enter an entry-level client services role, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience can be gained through internships, customer service roles, or related positions, and familiarity with CRM software is often beneficial.

What are the most commonly searched types of Client Services jobs in Michigan?

The most popular types of Client Services jobs in Michigan are:

What cities in Michigan are hiring for Entry Level Client Services jobs?

Cities in Michigan with the most Entry Level Client Services job openings:

Entry Level Client Services jobs near you
Infographic showing various Entry Level Client Services job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 16% Part Time, 2% Temporary, and 5% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Entry Level Client Review Specialist

United Wholesale Mortgage

Pontiac, MI

$17.50 - $22.50/hr

Full-time

Re-posted 26 days ago

United Wholesale Mortgage rating

7.8

Company rating: 7.8 out of 10

Based on 98 frontline employees who took The Breakroom Quiz

97th of 150 rated financial services

Job description

Overview

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.

From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.

More reasons you’ll love working here include:

  • Paid Time Off (PTO) after just 30 days
  • Additional parental and maternity leave benefits after 12 months
  • Adoption reimbursement program
  • Paid volunteer hours
  • Paid training and career development
  • Medical, dental, vision and life insurance
  • 401k with employer match
  • Mortgage discount and area business discounts
  • Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
  • Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon 
  • Gourmet cafeteria featuring homemade breakfast and lunch
  • Convenience store featuring healthy grab-and-go snacks
  • In-house Starbucks and Dunkin
  • Indoor/outdoor café with Wi-Fi

Responsibilities

  • Reviewing new and change status applications submitted to UWM
  • Reviewing conditions supplied for applications
  • Running/requesting, reviewing, and analyzing professional, industry background checks on clients
  • Closely analyzing information and documents provided for completeness and determine if the client is eligible for approval/fit the UWM Business model
  • Reviewing new signup applications and working with BDT/Sales
  • Managing queues within OBA for day to day tasks
  • Providing great client service to both internal and external clients
  • Processing denials and approvals
  • Processing change of structure requests (broker to correspondent and vice versa)

Qualifications

MUST HAVE QUALIFICATIONS

  • 1-2 years experience with Elite Client Service
  • Strong analytical and problem solving skills
  • Excellent verbal and written communication skills
    Proficiency in Microsoft Office (Word, Excel, etc.)
  • Positive attitude
  • Ability to work independently and be a self-starter
  • High School Diploma or equivalent
  • Onsite attendance is required

What United Wholesale Mortgage employees say

Pay

Benefits

Hours and flexibility

Workplace

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