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Client Services Professional Jobs in Michigan (NOW HIRING)

MERCER AGENCY PLLC

Be Seen First

Client Services Specialist

Grosse Pointe Woods, MI · On-site

$19 - $24/hr

  • Life

  • PTO

ABOUT THE ROLE The Client Services Representative is essential part of the Mercer Agency client ... Comfortable delivering difficult news or having candid conversations with professionalism and ...

Build My Great Team

Client Services Concierge

Southfield, MI · On-site

$55K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Your job is to make every interaction with the firm feel professional, warm, and reassuring, from ... As Client Services Concierge, you are central to that reputation. Clients form their first ...

MERCER AGENCY PLLC

Be Seen First

Client Services Specialist

Grosse Pointe Woods, MI · On-site

$19 - $24/hr

  • Life

  • PTO

ABOUT THE ROLE The Client Services Representative is essential part of the Mercer Agency client ... Comfortable delivering difficult news or having candid conversations with professionalism and ...

Build My Great Team

Client Services Concierge

Southfield, MI

$55K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Your job is to make every interaction with the firm feel professional, warm, and reassuring, from ... As Client Services Concierge, you are central to that reputation. Clients form their first ...

Build My Great Team

Client Services Concierge

Southfield, MI · On-site

$55K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Your job is to make every interaction with the firm feel professional, warm, and reassuring, from ... As Client Services Concierge, you are central to that reputation. Clients form their first ...

Build My Great Team

Client Services Concierge

Southfield, MI · On-site

$55K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Your job is to make every interaction with the firm feel professional, warm, and reassuring, from ... As Client Services Concierge, you are central to that reputation. Clients form their first ...

Eurofins

Client Services Representative

Portage, MI · On-site

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Looking for a career with a stable company that will allow you to grow and develop as a person and a professional? Consider joining Eurofins as a Client Service Representative. Eurofins Scientific is ...

Eurofins US Network

Client Services Representative

Kalamazoo, MI · On-site

$15.25 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Looking for a career with a stable company that will allow you to grow and develop as a person and a professional? Consider joining Eurofins as a Client Service Representative. * Serve as the primary ...

NVA

Client Services Representative

Belmont, MI · On-site

$14 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Client Service Representative (CSR) Great Lakes Hospital for Animals Belmont, Michigan Great Lakes ... Communicate clearly, warmly, and professionally * Stay organized while managing multiple priorities

NVA

Client Services Representative

Belmont, MI · On-site

$14 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Client Service Representative (CSR) Great Lakes Hospital for Animals | Belmont, Michigan Great ... Communicate clearly, warmly, and professionally * Stay organized while managing multiple priorities

Eurofins

Client Services Representative

Portage, MI · On-site

$15 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Looking for a career with a stable company that will allow you to grow and develop as a person and a professional? Consider joining Eurofins as a Client Service Representative. * Serve as the primary ...

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Showing results 21-40

All JobsClient Services Professional JobsClient Services Professional Jobs in Michigan

Client Services Professional information

What are the key skills and qualifications needed to thrive as a client services professional?

To thrive as a Client Services Professional, you need strong communication, problem-solving, and relationship management skills, typically supported by a bachelor's degree in business or a related field. Familiarity with CRM software, customer support platforms, and data analysis tools is commonly required. Exceptional interpersonal skills, patience, and adaptability help you build rapport and address client needs effectively. These skills and qualities are vital for delivering high client satisfaction, retaining business, and fostering long-term partnerships.

What is the difference between Client Services Professional vs Customer Support Specialist?

AspectClient Services ProfessionalCustomer Support Specialist
CredentialsTypically requires a high school diploma or equivalent; some roles prefer associate or bachelor's degreesUsually requires a high school diploma; certifications are optional
Work EnvironmentOffice setting, client-facing interactions, account managementCall centers, help desks, online support channels
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, tech companies, service providers
Search & Comparison IntentFocuses on ongoing client relationships and account managementAddresses immediate customer issues and technical support

While both roles involve assisting clients or customers, Client Services Professionals typically manage ongoing relationships and account needs, often in a B2B context. Customer Support Specialists focus on resolving technical or service issues quickly, often in a retail or tech environment. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

How does a client services professional typically collaborate with internal teams to address client needs?

Client Services Professionals often serve as a bridge between clients and internal departments such as sales, operations, and technical support. They regularly communicate client feedback, coordinate with team members to resolve issues, and ensure that deliverables meet client expectations. This role requires strong interpersonal skills, as professionals must balance client advocacy with organizational priorities, often participating in cross-functional meetings and project updates. Effective collaboration helps build trust with clients and ensures a smooth service experience.

What is a client services professional?

Client Services Professionals are individuals who serve as the main point of contact between a company and its clients. They are responsible for ensuring client satisfaction by addressing concerns, managing communications, and providing solutions tailored to client needs. Their duties may include onboarding new clients, resolving issues, answering inquiries, and collaborating with other departments to deliver excellent service. Strong communication, problem-solving, and organizational skills are essential for success in this role.

What are the most commonly searched types of Client Services jobs in Michigan?

The most popular types of Client Services jobs in Michigan are:

What cities in Michigan are hiring for Client Services Professional jobs?

Cities in Michigan with the most Client Services Professional job openings:

Client Services Professional jobs near you
Infographic showing various Client Services Professional job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Client Services Representative

Sherloq Solutions

Traverse City, MI • On-site

$18/hr

Full-time

Medical, Retirement, PTO

Posted 14 days ago

Job description

About SHERLOQ Solutions
Established in 1916, SHERLOQ began as a member-owned cooperative in Tampa, Florida. The founding mission was to facilitate the sharing of credit information, promote the equitable principles in trade and give back to the community. Over 100 years later, SHERLOQ continues as a vibrant company serving hospitals, healthcare systems, physician practices and utilities nationwide.
Position Summary
The Client Service Representative is responsible for providing comprehensive administrative and client support to our clients and Collections department. This role ensures accurate and timely processing of account information, documents, payments, and disputes while delivering responsive, professional service to clients, consumers, and vendors.
What You'll Do
  • Provide professional, courteous, and responsive customer service while contributing to a positive and collaborative team environment.
  • Manage and process account status changes accurately and timely.
  • Process incoming and outgoing mail and correspondence.
  • Process data, disputes, and related documentation in accordance with established procedures.
  • Post and process payments accurately and timely.
  • Review incoming and outgoing documentation and complete client and consumer batches accurately and efficiently.
  • Respond to client inquiries and provide timely assistance and solutions to support client needs.
  • Maintain daily communication with clients and vendors through phone, email, and other appropriate channels.
  • Answer and direct incoming phone calls, providing professional and helpful assistance.
  • Comply with all applicable federal and state laws and regulations, including FDCPA, FCRA, HIPAA, and state consumer protection laws.
  • Maintain accurate and detailed account notes and update account status and consumer information in the FACS computer system.
  • Complete dispute forms accurately and update client systems as required.
  • Perform skip tracing activities to obtain and verify current consumer information.
  • Verify bankruptcy filings and deceased account information.
  • Perform insurance verification as required.
  • Meet or exceed established daily, weekly, and monthly performance goals, deadlines, and objectives.
  • Maintain confidentiality and safeguard sensitive client and consumer information.
  • Collaborate with internal departments, clients, and vendors to facilitate timely and accurate resolution of account-related matters.
  • Perform other duties and responsibilities as assigned.

Qualifications
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and negotiation skills.
  • Excellent patients and stress management.
  • Problem solving and critical thinking skills.
  • Self-motivated and strong customer services skills.
  • Ability to adapt to the needs of the organization and employees.
  • Proficient with Microsoft Office Suite or related software.
  • High school graduate or equivalent required.
  • One (1) year customer service or collections experience preferred.
  • Knowledge of FDCPA, FCRA, HIPAA and State Consumer Protection Laws.

Pay: $18/hr
Schedule: Monday - Friday, generally 8:00 AM - 5:00 PM.
We value our employees and offer a comprehensive benefits package including medical insurance, 401(k), paid time off, paid holidays, tuition reimbursement, and additional supplemental benefits.
SHERLOQ is an Equal Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected status.
If you feel this is the right opportunity for you, we encourage you to apply. We look forward to meeting you!

Apply