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Client Services Director Jobs (NOW HIRING)

Advantage Solutions

Director Client Services

Boise, ID · On-site

$121K/yr

Director Client Services Job Locations US-ID-Boise Primary Posting Location : City Boise Primary Posting Location : State/Province ID Primary Posting Location : Postal Code 83701 Primary Posting ...

Advantage Solutions

Director Client Services

Boise, ID · On-site

$93K - $121K/yr

Director Client Services At our Company, we grow People, Brands, and Businesses! We are seeking a highly talented Director of Client Services to serve as the business leader in charge of all client ...

Kobie Marketing

Director, Client Services

Dallas, TX · On-site +1

As Director, Client Services, you will lead strategic client relationships and oversee the delivery of loyalty programs that drive customer engagement and grow enterprise value. This role combines ...

Kobie Marketing

Director, Client Services

Raleigh, NC · Remote

As Director, Client Services, you will lead strategic client relationships and oversee the delivery of loyalty programs that drive customer engagement and grow enterprise value. This role combines ...

Kobie Marketing

Director, Client Services

Raleigh, NC · On-site +1

As Director, Client Services, you will lead strategic client relationships and oversee the delivery of loyalty programs that drive customer engagement and grow enterprise value. This role combines ...

Kobie Marketing

Director, Client Services

Richmond, VA · Remote

As Director, Client Services, you will lead strategic client relationships and oversee the delivery of loyalty programs that drive customer engagement and grow enterprise value. This role combines ...

Kobie Marketing

Director, Client Services

Detroit, MI · On-site +1

As Director, Client Services, you will lead strategic client relationships and oversee the delivery of loyalty programs that drive customer engagement and grow enterprise value. This role combines ...

Kobie Marketing

Director, Client Services

Annapolis, MD · On-site +1

As Director, Client Services, you will lead strategic client relationships and oversee the delivery of loyalty programs that drive customer engagement and grow enterprise value. This role combines ...

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Client Services Director information

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$38.5K

$90.9K

$163K

How much do client services director jobs pay per year?

As of Jul 11, 2026, the average yearly pay for client services director in the United States is $90,947.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $109,500.00 per year, depending on experience, location, and employer.

What does a Client Services Director do?

A Client Services Director oversees the relationship between an organization and its clients, ensuring client satisfaction and the successful delivery of services. They manage client accounts, lead client service teams, and develop strategies to meet client needs while supporting business goals. Their responsibilities often include building strong client relationships, addressing concerns, and identifying opportunities for growth. Additionally, they work closely with other departments to ensure consistent and high-quality service delivery.

What is a director of client services?

A director of client services is a senior professional responsible for managing client relationships, ensuring customer satisfaction, and overseeing service delivery. They often lead teams, develop strategies to improve client experience, and coordinate with other departments to meet client needs and business goals.

What are some common challenges faced by a Client Services Director and how can they be addressed?

A Client Services Director often encounters challenges such as managing multiple high-priority client accounts simultaneously and ensuring consistent delivery of high-quality service. Balancing client expectations with internal resource limitations can be demanding, requiring strong communication and negotiation skills. Building and leading a cohesive team is essential, as is fostering collaboration between sales, operations, and project management teams. Proactively addressing issues, setting clear processes, and maintaining open lines of communication with clients and staff are key strategies for overcoming these challenges.

What are the key skills and qualifications needed to thrive as a Client Services Director, and why are they important?

To thrive as a Client Services Director, you need expertise in account management, strategic planning, and a proven track record in client relationship development, usually supported by a bachelor’s degree in business or a related field. Familiarity with CRM systems, analytics platforms, and project management tools is typically required. Outstanding communication, leadership, and problem-solving skills help you build trust with clients and lead teams effectively. These capabilities are crucial for driving client satisfaction, retaining key accounts, and achieving business growth.

What is the role of a client service director?

A client services director oversees the delivery of services to clients, ensuring their needs are met and satisfaction is maintained. They manage client relationships, lead service teams, develop strategies to improve client experience, and often coordinate with sales and marketing departments to support business growth.

How much does a client services director make in the US?

A client services director in the US typically earns between $90,000 and $180,000 annually, with the median salary around $130,000. Compensation varies based on industry, company size, experience, and location, and may include bonuses and benefits.

What is the difference between Client Services Director vs Account Manager?

AspectClient Services DirectorAccount Manager
CredentialsBachelor's degree, experience in client management, leadership skillsBachelor's degree, experience in client relations, communication skills
Work EnvironmentStrategic planning, team leadership, high-level client interactionsDay-to-day client communication, project coordination, relationship management
Employer & Industry UsageMarketing, advertising, consulting firmsAdvertising agencies, tech companies, service providers

The main difference is that a Client Services Director oversees overall client relationships and strategic initiatives, while an Account Manager handles daily client interactions and project execution. The Director role is more strategic and leadership-focused, whereas the Account Manager is more involved in operational client management.

What is the highest paying job in customer service?

The highest paying roles in customer service are typically executive-level positions such as Vice President of Customer Experience or Customer Service Director, with salaries often exceeding six figures. These roles require extensive leadership skills, industry experience, and strategic oversight of customer service operations.
More about Client Services Director jobs
What cities are hiring for Client Services Director jobs? Cities with the most Client Services Director job openings:
What are the most commonly searched types of Client Services jobs? The most popular types of Client Services jobs are:
Who are the top companies hiring for Client Services Director jobs? The top employers for Client Services Director jobs are:
What states have the most Client Services Director jobs? States with the most job openings for Client Services Director jobs include:
Client Services Director jobs near you
Infographic showing various Client Services Director job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 11% Part Time, and 5% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $90,947 per year, or $43.7 per hour.
Health Care Client Services Director -- Growth Leader

Health Care Client Services Director -- Growth Leader

CVS Health

Atlanta, GA

$68K - $158K/yr

Full-time

Posted 24 days ago

CVS Health rating

5.8

Company rating: 5.8 out of 10

Based on 4,277 frontline employees who took The Breakroom Quiz

81st of 104 rated pharmacies

Job description

CVS Health in Atlanta, Georgia is seeking a Client Service Director to lead an Account Executive team. This leadership role focuses on building strong partnerships with clients to ensure satisfaction and retention. The ideal candidate will have over 7 years of healthcare experience, strong management skills, and a background in sales or account management. Competitive salary range is $68,000 - $158,304 annually, along with a comprehensive benefits package. Join CVS Health and contribute to simplifying health care for communities. #J-18808-Ljbffr

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