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Client Services Director Jobs (NOW HIRING)

Director Client Services At our Company, we grow People, Brands, and Businesses! We are seeking a highly talented Director of Client Services to serve as the business leader in charge of all client ...

As Director, Client Services, you will lead strategic client relationships and oversee the delivery of loyalty programs that drive customer engagement and grow enterprise value. This role combines ...

As Director, Client Services, you will lead strategic client relationships and oversee the delivery of loyalty programs that drive customer engagement and grow enterprise value. This role combines ...

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How much do client services director jobs pay per year?

As of Jun 18, 2026, the average yearly pay for client services director in the United States is $90,947.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $109,500.00 per year, depending on experience, location, and employer.

What does a Client Services Director do?

A Client Services Director oversees the relationship between an organization and its clients, ensuring client satisfaction and the successful delivery of services. They manage client accounts, lead client service teams, and develop strategies to meet client needs while supporting business goals. Their responsibilities often include building strong client relationships, addressing concerns, and identifying opportunities for growth. Additionally, they work closely with other departments to ensure consistent and high-quality service delivery.

What is a client vs. customer?

In a client services role, a client is an individual or organization that receives ongoing, personalized services or advice, often involving a professional relationship and tailored solutions. A customer typically refers to someone who purchases a product or service, usually in a transactional, one-time manner. Understanding this distinction helps client services directors tailor their approach to meet long-term relationship needs versus immediate sales.

What are some common challenges faced by a Client Services Director and how can they be addressed?

A Client Services Director often encounters challenges such as managing multiple high-priority client accounts simultaneously and ensuring consistent delivery of high-quality service. Balancing client expectations with internal resource limitations can be demanding, requiring strong communication and negotiation skills. Building and leading a cohesive team is essential, as is fostering collaboration between sales, operations, and project management teams. Proactively addressing issues, setting clear processes, and maintaining open lines of communication with clients and staff are key strategies for overcoming these challenges.

What is the definition of a client?

A client is an individual or organization that receives services or products from a company or professional, such as a Client Services Director. Building and maintaining strong client relationships is essential in client-facing roles, often requiring communication skills and understanding client needs.

What are the key skills and qualifications needed to thrive as a Client Services Director, and why are they important?

To thrive as a Client Services Director, you need expertise in account management, strategic planning, and a proven track record in client relationship development, usually supported by a bachelor’s degree in business or a related field. Familiarity with CRM systems, analytics platforms, and project management tools is typically required. Outstanding communication, leadership, and problem-solving skills help you build trust with clients and lead teams effectively. These capabilities are crucial for driving client satisfaction, retaining key accounts, and achieving business growth.

What's another word for client?

In the context of a Client Services Director, another word for client is customer, account, or patron. These terms refer to individuals or organizations that receive services or products and are central to client management and relationship-building skills in the role.

What is a person who is a client?

A client is an individual or organization that receives services or products from a company or professional, such as a Client Services Director. Building strong relationships and understanding client needs are essential skills in client management roles. Effective communication and customer service are key to maintaining client satisfaction.

What is the difference between Client Services Director vs Account Manager?

AspectClient Services DirectorAccount Manager
CredentialsBachelor's degree, experience in client management, leadership skillsBachelor's degree, experience in client relations, communication skills
Work EnvironmentStrategic planning, team leadership, high-level client interactionsDay-to-day client communication, project coordination, relationship management
Employer & Industry UsageMarketing, advertising, consulting firmsAdvertising agencies, tech companies, service providers

The main difference is that a Client Services Director oversees overall client relationships and strategic initiatives, while an Account Manager handles daily client interactions and project execution. The Director role is more strategic and leadership-focused, whereas the Account Manager is more involved in operational client management.

What cities are hiring for Client Services Director jobs? Cities with the most Client Services Director job openings:
What are the most commonly searched types of Client Services jobs? The most popular types of Client Services jobs are:
Who are the top companies hiring for Client Services Director jobs? The top employers for Client Services Director jobs are:
What states have the most Client Services Director jobs? States with the most job openings for Client Services Director jobs include:
Infographic showing various Client Services Director job openings in the United States as of June 2026, with employment types broken down into 2% Locum Tenens, 68% Full Time, 24% Part Time, 3% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $90,947 per year, or $43.7 per hour.
Water/Wastewater Client Services Director -- Growth & Leadership

Water/Wastewater Client Services Director -- Growth & Leadership

Kennedy Jenks Consultants

Sacramento, CA • Hybrid

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

A leading engineering consultancy in Sacramento is seeking a dynamic Client Service Director to enhance its water and wastewater practice. This senior role involves business development, team leadership, and strategic planning. The ideal candidate will have at least 15 years of experience, strong client management skills, and a BS or MS in a related engineering field.

They will work in a hybrid environment, balancing office and remote work to promote a healthy work-life balance. #J-18808-Ljbffr