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Client Services Director Jobs (NOW HIRING)

CSG

Director Client Services

San Francisco, CA · On-site

CSG Talent is partnered with a leading employee-focused environmental engineering and infrastructure consulting organization seeking a Client Services Director to join their growing Water and ...

Advantage Solutions

Director Client Services

Boise, ID · On-site

$93.10K - $121K/yr

Director Client Services At our Company, we grow People, Brands, and Businesses! We are seeking a highly talented Director of Client Services to serve as the business leader in charge of all client ...

WellDyne

Director, Client Services

Lakeland, FL · On-site

Summary The Director of Client Services Operations oversees a team dedicated to processes, analytics, documentation, and support of the core client service verticals that directly engage with major ...

WELLDYNE

Director, Client Services

Summary The Director of Client Services Operations oversees a team dedicated to processes, analytics, documentation, and support of the core client service verticals that directly engage with major ...

Kobie Marketing

Director, Client Services

Richmond, VA · Remote

As Director, Client Services, you will lead strategic client relationships and oversee the delivery of loyalty programs that drive customer engagement and grow enterprise value. This role combines ...

Kobie Marketing

Director, Client Services

Raleigh, NC · On-site +1

As Director, Client Services, you will lead strategic client relationships and oversee the delivery of loyalty programs that drive customer engagement and grow enterprise value. This role combines ...

Kobie Marketing

Director, Client Services

Hartford, CT · On-site +1

As Director, Client Services, you will lead strategic client relationships and oversee the delivery of loyalty programs that drive customer engagement and grow enterprise value. This role combines ...

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Client Services Director information

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$38.5K

$90.9K

$163K

How much do client services director jobs pay per year?

As of May 28, 2026, the average yearly pay for client services director in the United States is $90,947.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $109,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Services Director, and why are they important?

To thrive as a Client Services Director, you need expertise in account management, strategic planning, and a proven track record in client relationship development, usually supported by a bachelor’s degree in business or a related field. Familiarity with CRM systems, analytics platforms, and project management tools is typically required. Outstanding communication, leadership, and problem-solving skills help you build trust with clients and lead teams effectively. These capabilities are crucial for driving client satisfaction, retaining key accounts, and achieving business growth.

What are some common challenges faced by a Client Services Director and how can they be addressed?

A Client Services Director often encounters challenges such as managing multiple high-priority client accounts simultaneously and ensuring consistent delivery of high-quality service. Balancing client expectations with internal resource limitations can be demanding, requiring strong communication and negotiation skills. Building and leading a cohesive team is essential, as is fostering collaboration between sales, operations, and project management teams. Proactively addressing issues, setting clear processes, and maintaining open lines of communication with clients and staff are key strategies for overcoming these challenges.

What does a Client Services Director do?

A Client Services Director oversees the relationship between an organization and its clients, ensuring client satisfaction and the successful delivery of services. They manage client accounts, lead client service teams, and develop strategies to meet client needs while supporting business goals. Their responsibilities often include building strong client relationships, addressing concerns, and identifying opportunities for growth. Additionally, they work closely with other departments to ensure consistent and high-quality service delivery.

What is the difference between Client Services Director vs Account Manager?

AspectClient Services DirectorAccount Manager
CredentialsBachelor's degree, experience in client management, leadership skillsBachelor's degree, experience in client relations, communication skills
Work EnvironmentStrategic planning, team leadership, high-level client interactionsDay-to-day client communication, project coordination, relationship management
Employer & Industry UsageMarketing, advertising, consulting firmsAdvertising agencies, tech companies, service providers

The main difference is that a Client Services Director oversees overall client relationships and strategic initiatives, while an Account Manager handles daily client interactions and project execution. The Director role is more strategic and leadership-focused, whereas the Account Manager is more involved in operational client management.

More about Client Services Director jobs
What cities are hiring for Client Services Director jobs? Cities with the most Client Services Director job openings:
What are the most commonly searched types of Client Services jobs? The most popular types of Client Services jobs are:
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What states have the most Client Services Director jobs? States with the most job openings for Client Services Director jobs include:
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Client Services Director jobs near you
Infographic showing various Client Services Director job openings in the United States as of May 2026, with employment types broken down into 92% Full Time, 5% Part Time, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $90,947 per year, or $43.7 per hour.

Director Client Services

CSG

San Francisco, CA • On-site

Full-time

Posted 10 days ago

Job description

CSG Talent is partnered with a leading employee-focused environmental engineering and infrastructure consulting organization seeking a Client Services Director to join their growing Water and Infrastructure team. This is a senior leadership opportunity designed for an experienced relationship and growth leader with deep experience supporting municipal clients and capital infrastructure programs. The successful individual will play a key role in shaping long-term client strategy, expanding strategic partnerships, and driving business growth across a portfolio of major water and wastewater clients.

This role sits at the intersection of client strategy, business development, project delivery, and executive relationship management, offering the opportunity to influence large-scale programs and build long-term partnerships with high-profile municipal organizations. Responsibilities Serve as the strategic client lead for a portfolio of priority municipal clients within the water, wastewater, and infrastructure sector. Develop and execute long-term account growth plans aligned to short and long-term business objectives.

Build, strengthen, and maintain executive-level client relationships across utility and municipal organizations. Lead and coordinate multidisciplinary teams supporting project pursuits and ongoing client delivery. Drive revenue growth through strategic account development, positioning, and opportunity identification.

Partner with technical and operational leaders to align expertise with client needs and future priorities. Lead capture strategies and support pursuit planning for major project opportunities. Ensure high levels of client satisfaction and oversee the overall client experience throughout project lifecycles.

Monitor portfolio performance including growth, profitability, delivery quality, and risk management. Provide leadership, mentorship, and coaching to client service and business development teams. Support business unit leadership with strategic staffing, investment, and growth decisions.

Required Experience 20+ years of experience within environmental consulting, engineering, infrastructure, or related industries. Demonstrated success managing strategic client relationships and driving measurable business growth. Experience leading large and complex municipal client portfolios.

Strong understanding of capital improvement programs, utility operations, funding mechanisms, and regulatory drivers. Proven track record of winning major pursuits and developing long-term client partnerships. Experience collaborating across technical, operational, and executive teams.

Strong communication, negotiation, and executive presentation skills. Proven leadership experience developing and mentoring high-performing teams. Preferred Background Experience within one or more of the following environments: Water and wastewater consulting Municipal utilities Infrastructure advisory services Environmental engineering Capital program delivery Alternative delivery and program management services Why Explore This Opportunity?

Strategic leadership position with significant visibility and influence Opportunity to shape multi-year growth initiatives Work with some of the region's most important municipal clients and infrastructure programs Strong compensation package with bonus potential Collaborative and employee-focused culture with significant career progression opportunities For a confidential discussion regarding this opportunity, please contact CSG Talent.

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