ZipRecruiter

Log In

1

Client Services Jobs in Connecticut (NOW HIRING)

Medium

Director, Client Services

Hartford, CT · On-site

$120 - $150/hr

As Director, Client Services, you will lead strategic client relationships and oversee the delivery of loyalty programs that drive customer engagement and grow enterprise value. This role combines ...

Tradewind

Client Services Account Manager

Oxford, CT · On-site

  • Medical

  • Retirement

  • PTO

For more details visit www.flytradewind.com ABOUT THE CANDIDATE / ROLE The Client Services Account Manager will play a crucial role in ensuring the smooth execution of private charter flights ...

SLT LLC

Client Services Team - Greenwich

Greenwich, CT · On-site

$15.69/hr

CLIENT SERVICES TEAM -Greenwich, CT Reports To: Studio Manager Employment Status: Part Time/Non-Exempt KEY RESPONSIBILITIES * Greet and engage clients in a positive and friendly manner * Provide the ...

SLT

Client Services Team - Greenwich

Greenwich, CT · On-site

CLIENT SERVICES TEAM -Greenwich, CT Reports To: Studio Manager Employment Status: Part Time/Non-Exempt KEY RESPONSIBILITIES * Greet and engage clients in a positive and friendly manner * Provide the ...

SLT LLC

Client Services Team - Greenwich

Greenwich, CT · On-site

CLIENT SERVICES TEAM -Greenwich, CT Reports To: Studio Manager Employment Status: Part Time/Non-Exempt KEY RESPONSIBILITIES * Greet and engage clients in a positive and friendly manner * Provide the ...

SLT

Client Services Team - Greenwich

Greenwich, CT

CLIENT SERVICES TEAM -Greenwich, CT Reports To: Studio Manager Employment Status: Part Time/Non-Exempt KEY RESPONSIBILITIES * Greet and engage clients in a positive and friendly manner * Provide the ...

NatWest Markets

FX PB Client Services Associate

Stamford, CT · On-site

$85K - $130K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

FX PB Client Services Associate LocationStamford,United States Job typePermanent |Contract typeFull Time Experienced This is a general indication and doesn't always reflect day-to-day ...

NatWest Group

FX PB Client Services Associate

Stamford, CT · On-site

$85K - $130K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

FX Prime Brokerage Client Services Associate Sitting within our Prime Brokerage Client Service team, you'll be responsible for building and maintaining relationships with external clients. You'll act ...

NatWest Group

FX PB Client Services Associate

Stamford, CT · On-site

$85K - $130K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Join us as a FX Prime Brokerage Client Services Associate * Sitting within our Prime Brokerage Client Service team, you'll be responsible for building and maintaining relationships with external ...

World Wide Technology

Client Services Executive, Northeast

CT · On-site

$100K - $150K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Equal Opportunity Employer #LI-TW1 #LI-HYBRID Client Services Executive - Northeast Why WWT? At World Wide Technology, we work together to make a new world happen. Our important work benefits our ...

Hope's Global Getaways

Client Services Specialist

Stamford, CT · On-site

$18.25 - $24/hr

About the job Client Services Specialist About the Opportunity We are looking for motivated individuals who enjoy working with people, researching solutions, and providing dependable support. As a ...

New

next page

Showing results 1-20

All JobsClient Services JobsClient Services Jobs in Connecticut

Client Services information

See Connecticut salary details

$33.3K

$66.9K

$121.3K

How much do client services jobs pay per year?

As of Aug 16, 2026, the average yearly pay for client services in Connecticut is $66,903.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,600.00 and $79,000.00 per year, depending on experience, location, and employer.

What is the difference between Client Services vs Customer Support?

AspectClient ServicesCustomer Support
CredentialsTypically requires communication, relationship management, and industry-specific knowledgeOften requires technical troubleshooting and product knowledge
Work EnvironmentClient-facing, often in professional or corporate settingsCall centers, help desks, or online support platforms
Employer & Industry UsageUsed across consulting, finance, and B2B servicesCommon in retail, tech, and consumer electronics
Search & Comparison IntentUnderstanding relationship management and account handlingResolving product issues and technical questions

While both roles involve assisting clients or customers, Client Services focuses on building long-term relationships and managing accounts, whereas Customer Support primarily addresses technical issues and immediate problem resolution. The roles often overlap but serve different customer interaction needs within various industries.

What are the key skills and qualifications needed to thrive as a client services professional?

To excel in Client Services, you need strong communication, problem-solving, and organizational skills, often supported by a background in business, marketing, or a related field. Familiarity with CRM software, ticketing systems, and office productivity tools is common in this role. Outstanding interpersonal skills, patience, and the ability to manage multiple tasks under pressure help professionals stand out. These competencies are crucial for building lasting client relationships, resolving issues quickly, and ensuring high client satisfaction.

What jobs are considered client services?

Client services jobs involve interacting with customers to address their needs, provide support, and ensure satisfaction. Common roles include customer service representatives, account managers, client support specialists, and client success managers, often requiring communication skills and familiarity with customer relationship management (CRM) tools.

What do client services do?

Client services professionals are responsible for managing relationships with clients, addressing their needs, and ensuring satisfaction. They often handle communication, resolve issues, and coordinate with internal teams to deliver solutions, using skills like communication, problem-solving, and customer management tools.

How does a client services professional typically collaborate with other departments to ensure client satisfaction?

Client Services professionals often work closely with teams such as sales, product development, and technical support to address client needs and deliver tailored solutions. Regular communication and cross-departmental meetings are common to ensure that client feedback is understood and acted upon efficiently. This collaborative approach not only helps in resolving client concerns promptly but also fosters ongoing relationships and trust with clients, making teamwork a vital part of the role.

What are the most commonly searched types of Client Services jobs in Connecticut?

The most popular types of Client Services jobs in Connecticut are:

What cities in Connecticut are hiring for Client Services jobs?

Cities in Connecticut with the most Client Services job openings:

Client Services jobs near you
Infographic showing various Client Services job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $66,903 per year, or $32.2 per hour.

Director, Client Services

AmTrust Financial Services, Inc.

Southington, CT

Full-time

Re-posted 28 days ago

Job description

Overview

We are seeking a skilled Director, Client Services, to drive growth and development across all the Client Services teams. This position will report to the SVP, Client Services and partner with the AVP, Client Experience, Client Services Analytics Manager, AVP, Agency Services and VP Risk Control. The Director supports the Client Services team to drive efficiency, accuracy, and client centricity in all client services processes. The director will also lead improvements in audit, access and staffing. The director will work in collaboration with the Client Services team to implement strategy, drive data integrity, optimize services and ensure operational process and policies are in place. This position offers the opportunity to shape operational excellence and enhance the client experience by leading impactful initiatives and supporting a culture of continuous improvement.

Responsibilities
  • Manages CXA team, National Access Lead and the National Audit Lead.
  • Supports strategic initiative growth in Agency Services and Risk Control
  • Direct, plan, and implement strategic initiatives to support client experience goals.
  • Ensure optimal resource utilization to meet client expectations.
  • Manage the effective implementation of new systems and optimize the use of existing technologies.
  • Document customer journey to identify opportunities for improved client experience.
  • Salesforce Management and Optimization for Client experience assistants.
  • Identify, track and drive Salesforce enhancements and fixes.
  • Coordinate across departments to achieve alignment and progress.
  • Supervise the Client Experience Assistant team, continuously enhancing workflows to drive efficiency and improve team processes.
  • Data Integrity: Maintain data integrity across multiple platforms and documents to ensure accuracy and consistency.
  • Review activities, costs, and operations to measure progress toward goals.
  • Propose innovative, programmatic changes based on assessments to enhance efficiency and consistency.
  • Salesforce Management and Optimization for Client experience in partnership with sales.
  • Support CX leadership to develop salesforce reporting and scorecards.
  • Manage communication and updates on process workflow documents.
  • Develop and manage workflows for the Large Loss Notice process.
  • Project Management: Track initiatives and manage multiple projects to support operational goals.
  • Coordinate across departments to achieve alignment and progress.
  • Identify opportunities to leverage resources across the division and enterprise, addressing operational challenges and maximizing opportunities
Qualifications

Proven experience in operations management, preferably within insurance, claims, or a related industry.

Strong project management skills, with a record of delivering results in a dynamic environment.

Understanding of Salesforce or similar CRM platforms.

Understanding of Agency appointment and due diligence process.

Understanding of Risk Control capabilities.

Ability to develop workflows, streamline processes, and manage data integrity across platforms.

Experience with writing and implementing program level policy and procedures.

Ability to interact collaboratively and work effectively with a multi-functional team and throughout the organization; fosters an environment of shared responsibility and accountability.

Strong leadership skills, with experience managing cross-functional teams.

Analytical mindset with a focus on identifying efficiencies and implementing improvements

Employment Type: FULL_TIME

Apply