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Client Services Jobs in Boston, MA (NOW HIRING)

GardaWorld

Client Services Manager

Boston, MA · On-site

$70K/yr

Join GardaWorld as a Security Client Services Manager - Where Service Excellence Meets Impact! As a Security Client Services Manager, you'll be the trusted link between our clients and our ...

IQVIA

Client Services Manager

Boston, MA · Remote

The Client Service Manager is an integral part of our team at Simpson Healthcare. Our Client Service Managers are primarily responsible for coordination of ongoing projects with our clients across ...

Alumni Ventures

Client Services Associate

Boston, MA · On-site

About This Role As a Client Services Associate at Alumni Ventures, you'll play a vital role in supporting our investor community while gaining hands-on exposure to venture capital, startup investing ...

Alumni Ventures

Client Services Associate

Boston, MA

About This Role As a Client Services Associate at Alumni Ventures, you'll play a vital role in supporting our investor community while gaining hands-on exposure to venture capital, startup investing ...

Alumni Ventures

Client Services Associate

Boston, MA

About This Role As a Client Services Associate at Alumni Ventures, you'll play a vital role in supporting our investor community while gaining hands-on exposure to venture capital, startup investing ...

Foundation Medicine

Client Services Associate

Boston, MA · On-site

$42K - $53K/yr

The Client Services Representative is responsible for responding to and resolving a wide range of client inquiries and requests as well as acting as a liaison between departments within FMI, and ...

Squaremouth

Client Services Associate

Boston, MA · On-site

$20.44 - $30/hr

Client Services Associate We currently have an opportunity for a Client Services Associate to join our Employee Benefits team in our Boston, MA office on a hybrid work schedule. Specific ...

Squaremouth

Client Services Associate

Wilmington, MA · On-site

$20.44 - $30/hr

Client Services Associate At HUB International, we believe the best workplaces do more than offer a job. They invest in their people, celebrate their communities, and build cultures where everyone ...

Foundation Medicine

Client Services Associate

Boston, MA · Hybrid

$42K - $53K/yr

The Client Services Representative is responsible for responding to and resolving a wide range of client inquiries and requests as well as acting as a liaison between departments within FMI, and ...

HUB

Client Services Associate

Norwell, MA · Hybrid

$20.44 - $30/hr

We currently have an opportunity for a Client Services Associate to join our Employee Benefits team in our Wilmington, MA office on a Hybrid work schedule. SPECIFIC RESPONSIBILITIES : * Assist the CR ...

HUB International

Client Services Associate

Boston, MA · On-site

$20.44 - $30/hr

We currently have an opportunity for an Client Services Associate to join our Employee Benefit s team in our Boston, MA office on a Hybrid work schedule. SPECIFIC RESPONSIBILITIES : * Assist the CRM ...

HUB

Client Services Associate

Boston, MA · Hybrid

$20.44 - $30/hr

We currently have an opportunity for an Client Services Associate to join our Employee Benefit s team in our Boston, MA office on a Hybrid work schedule. SPECIFIC RESPONSIBILITIES : * Assist the CRM ...

HUB International

Client Services Associate

Norwell, MA · On-site

$20.44 - $30/hr

We currently have an opportunity for a Client Services Associate to join our Employee Benefits team in our Wilmington, MA office on a Hybrid work schedule. SPECIFIC RESPONSIBILITIES : * Assist the CR ...

HB Travels

Client Services Associate / Travel

Salem, MA · On-site

About the job Client Services Associate / Travel Are you passionate about travel and committed to delivering outstanding client service? We are seeking Client Services Associates / Travel to join our ...

3/25/2026

Client Services Coord

Acton, MA · On-site

$48K - $52K/yr

Previous client service, sales, and/or administrative experience within a professional setting, such as banking, investment, or real estate, preferred. Compensation $48,000 - $52,000 yearly About The ...

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All JobsClient Services JobsClient Services Jobs in Boston, MA

Client Services information

See Boston, MA salary details

$38K

$76.4K

$138.5K

How much do client services jobs pay per year?

As of Aug 29, 2026, the average yearly pay for client services in Boston, MA is $76,402.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,300.00 and $90,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client services professional?

To excel in Client Services, you need strong communication, problem-solving, and organizational skills, often supported by a background in business, marketing, or a related field. Familiarity with CRM software, ticketing systems, and office productivity tools is common in this role. Outstanding interpersonal skills, patience, and the ability to manage multiple tasks under pressure help professionals stand out. These competencies are crucial for building lasting client relationships, resolving issues quickly, and ensuring high client satisfaction.

How does a client services professional typically collaborate with other departments to ensure client satisfaction?

Client Services professionals often work closely with teams such as sales, product development, and technical support to address client needs and deliver tailored solutions. Regular communication and cross-departmental meetings are common to ensure that client feedback is understood and acted upon efficiently. This collaborative approach not only helps in resolving client concerns promptly but also fosters ongoing relationships and trust with clients, making teamwork a vital part of the role.

What is the difference between Client Services vs Customer Support?

AspectClient ServicesCustomer Support
CredentialsTypically requires communication, relationship management, and industry-specific knowledgeOften requires technical troubleshooting and product knowledge
Work EnvironmentClient-facing, often in professional or corporate settingsCall centers, help desks, or online support platforms
Employer & Industry UsageUsed across consulting, finance, and B2B servicesCommon in retail, tech, and consumer electronics
Search & Comparison IntentUnderstanding relationship management and account handlingResolving product issues and technical questions

While both roles involve assisting clients or customers, Client Services focuses on building long-term relationships and managing accounts, whereas Customer Support primarily addresses technical issues and immediate problem resolution. The roles often overlap but serve different customer interaction needs within various industries.

Is client services a good career?

Client services is a viable career that involves managing customer relationships, resolving issues, and ensuring client satisfaction. It often requires strong communication, problem-solving skills, and familiarity with customer management tools. The role can offer opportunities for advancement and skill development in various industries.

What do client services do?

Client services professionals are responsible for managing relationships with clients, addressing their needs, and ensuring satisfaction. They often handle communication, resolve issues, and coordinate with other departments to deliver solutions, using skills like communication and problem-solving. Their goal is to maintain positive client relationships and support business retention.

What jobs are considered client services?

Client services jobs involve interacting with customers to address their needs, provide support, and ensure satisfaction. Common roles include customer service representatives, account managers, client support specialists, and client success managers, often requiring communication skills and familiarity with customer relationship management (CRM) tools.

What are the most commonly searched types of Client Services jobs in Boston, MA?

The most popular types of Client Services jobs in Boston, MA are:

What cities near Boston, MA are hiring for Client Services jobs?

Cities near Boston, MA with the most Client Services job openings:

Client Services jobs near you
Infographic showing various Client Services job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $76,402 per year, or $36.7 per hour.

Client Services Manager

Boston, MA • On-site

GardaWorld
Public Safety Administration • 1 - 5K employees

5.1

Company rating: 5.1 out of 10

Based on 411 frontline employees who took The Breakroom Quiz

91st of 118 rated security

Recommended by students

Paid breaks

Respectful managers

Learn more about GardaWorldexternal

$70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description


Join GardaWorld as a Security Client Services Manager - Where Service Excellence Meets Impact!
As a Security Client Services Manager, you'll be the trusted link between our clients and our organization, ensuring they receive an exceptional experience that reflects GardaWorld's reputation as the industry's premier security partner. In this role, you'll champion service quality, strengthen client relationships, and help drive account success through proactive communication, problem-solving, and operational insight.
We're looking for a leader who not only understands numbers but also understands people, who can interpret financial reports, build credibility quickly, and consistently demonstrate honesty, reliability, and professionalism. If you're ready to make a meaningful impact and elevate the standard of client service, this is your opportunity to do it with a global industry leader.
What's in it for You
  • Competitive Salary: $70,000.00 / year + Auto Allowance
  • Work Site Location: Boston, MA
  • Set Schedule: This position may require working long hours and on weekends.
  • Comprehensive Benefits: Medical, dental, and vision insurance plans, 401(k) with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options.
  • Career Growth: Career growth opportunities at GardaWorld
  • Travel: Daily in-person visits to various client sites throughout the market.

Your Responsibilities as Client Services Manager
  • Supervise the day-to-day security service provided to the facilities and ensure service is of the highest standards
  • Develop and maintain effective relationships with clients and employees and serve as the liaison between GardaWorld, our clients, and our assigned staff
  • Meet regularly with clients to address problems and offer solutions, provide status updates, communicate needs, and ensure contract compliance and complete customer satisfaction
  • Participate in the recruitment, selection, orientation, training, and continual development of staff assigned to the accounts
  • Routinely visit and inspect supervisors and security officers assigned to accounts within the business unit, including but not limited to reviewing reports, providing training & guidance, evaluating proficiency ensuring compliance to contract specifications as well as GardaWorld policy, providing assistance when necessary, and initiating corrective action as required
  • Maintain thorough knowledge and understanding of post specifications, post orders, instructions, patrol areas, zones, emergency procedures, staffing requirements/priorities, client policies and procedures, and any other information necessary for the effective and efficient operation within the business unit
  • Assist in the development and implementation of staffing schedules, budgets, payroll, and other reports
  • Ensure 100% compliance with all federal, state, and local regulations in assigned accounts.
  • Ensure 100% compliance with all contracts and collective bargaining agreements in assigned accounts.
  • Recommend new approaches, policies, and procedures to effect continual improvements in efficiency of the department and services performed.
  • Ensure progressive discipline is followed on all corrective actions.
  • Perform other duties as assigned. (Must always be included)

Your Qualifications:
  • Authorized to work in the United States
  • A college degree in business or a related field, or equivalent work experience
  • Minimum 1 year management experience; 3 years preferred
  • Must have experience overseeing multiple sites
  • Must have leadership experience

Your Skills and Competencies:
  • Operational Oversight & Accountability
  • Client-Centric Communication & Relationship Building
  • Team Leadership & Performance Management
  • Attention to Detail & Situational Awareness
  • Administrative & Analytical Proficiency

GardaWorld: Make the World a Safer Place
In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. This could be more than a job - 26% of our corporate employees started as frontline workers.
GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe, offering a wealth of opportunities to individuals looking to gain experience and develop professionally in a growing industry.
It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.

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