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Client Services Assistant Jobs in Alberta (NOW HIRING)

Prim

QAQC Coordinator

Acheson, AB

Facilitate the timely compilation of turnover packages in order to meet Client-specified schedule ... Services * Assist in the maintenance of Welder qualification database and test/retest schedules.

Prim

QAQC Coordinator

Edmonton, AB

Facilitate the timely compilation of turnover packages in order to meet Client-specified schedule ... Services * Assist in the maintenance of Welder qualification database and test/retest schedules.

Norton Rose Fulbright

Legal Assistant

Calgary, AB · Hybrid

This full-time permanent legal assistant role will provide support to lawyers in our Employment ... We are seeking a highly organized professional individual with excellent client service skills, who ...

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Client Services Assistant information

What is a client services assistant?

Client Services Assistants are professionals who support a company’s clients by addressing their needs, answering questions, and ensuring a positive experience. They typically handle administrative tasks, schedule appointments, manage correspondence, and may assist with problem resolution. Their role is crucial in maintaining strong client relationships and ensuring that clients are satisfied with the services provided by the organization.

Is client services a good job?

Client services roles, such as Client Services Assistant, involve interacting with clients to address their needs and ensure satisfaction. These jobs often require strong communication, problem-solving skills, and familiarity with customer management tools, and they can offer stable employment with opportunities for advancement.

What are some typical challenges a client services assistant might face and how can they overcome them?

Client Services Assistants often juggle multiple client requests and administrative tasks simultaneously, which can make time management a common challenge. Prioritizing urgent client needs while maintaining attention to detail in documentation is essential. Developing strong organizational skills and proactively communicating with clients and team members can help manage workload and prevent misunderstandings. Regular check-ins with supervisors or senior team members can also provide guidance and support for handling complex client issues.

What is the difference between Client Services Assistant vs Customer Service Representative?

AspectClient Services AssistantCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent; some roles may prefer post-secondary education
Work EnvironmentOffice settings, client-facing roles, administrative supportCall centers, retail, office settings, customer support centers
Employer & IndustryFinancial services, consulting, professional servicesRetail, telecommunications, hospitality, various industries
Search & Comparison IntentUnderstanding support roles assisting clients directlyHandling customer inquiries and resolving issues

The main difference between a Client Services Assistant and a Customer Service Representative lies in their focus and work environment. Client Services Assistants typically work in professional settings supporting specific clients, often with a focus on account management. Customer Service Representatives usually handle general customer inquiries across various industries, often via phone or online. Both roles require strong communication skills but differ in their scope and industry application.

What are the most commonly searched types of Client Services jobs in Alberta?

The most popular types of Client Services jobs in Alberta are:

What are popular job titles related to Client Services Assistant jobs in Alberta?

For Client Services Assistant jobs in Alberta, the most frequently searched job titles are:

What job categories do people searching Client Services Assistant jobs in Alberta look for?

The top searched job categories for Client Services Assistant jobs in Alberta are:

What cities in Alberta are hiring for Client Services Assistant jobs?

Cities in Alberta with the most Client Services Assistant job openings:

Client Services Assistant jobs near you
Infographic showing various Client Services Assistant job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Client Assistant, Commercial Insurance

NFP Corp

Edmonton, AB • Hybrid

Full-time

Re-posted 7 days ago

Job description

Posting Description

Business Line: Commercial Lines

Hours Per Week: 35 (Full-Time)

Location: Edmonton, Alberta – Hybrid Setting (https://www.nfp.ca/about-nfp/find-an-office)

Job Duration: Full-Time, Permanent

About the Role

We’re looking for a Client Assistant/Account Administrator to serve as an integral member of the Commercial Lines Mid-Market Team. With this role, you will open the door to an exciting career path opportunity with NFP and be a valued member and key partner in ensuring client satisfaction.

What You’ll Do

  • Prepare binders, motor vehicle liability cards and certificates of insurance
  • Prepare client premium proposals and pre-renewal information packages
  • Process invoices, finance contracts and accompanying client letters
  • Report claims where required

What You Bring

  • Some customer service and/or admin experience is an asset – preferably in an insurance environment
  • Strong ability to work collaboratively
  • Good organizational and planning skills, with a proven ability to manage time well in a fast-paced, ever-changing, team-oriented environment.
  • Quick learner and comfortable in an uncertain/changing environment

Who We Are

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach.

Our personal commitment to our team and our clients have created long-lasting and successful relationships across our growing 300+ Canadian, U.K, and U.S. office locations. To learn more, please visit https://nfp.ca

What’s In It For You

NFP’s PeopleFirst culture offers a multitude of benefits to employees and is a great place to call home.

  • A hybrid environment approach that keeps the best interests of our staff and our clients in mind
  • Annual bonus plan for all employees
  • Matching RRSP plan of 5% of salary
  • Referral Commission Plan
  • Generous benefits plan including Health Care Spending Account starting on the first day of employment
  • Full support for continuing education & internal opportunities to grow as an insurance professional to advance career
  • Reimbursement of license fees and professional membership dues
  • A global team of industry leaders focused on employee retention, client growth, industry innovation and collaboration

Our employees are the foundation of our success.

NFP is a big company — a growing, inclusive team of individuals supporting each other’s passions and engaging with the community.

Building a diverse, collaborative and innovative team requires leadership, deliberate action, and ongoing measurement. We actively support the well-being of our employees with benefits and programs driven by recognition, community, financial wellness tools, development and inclusion, fostering personal and professional growth that keeps us moving forward.

Beyond our office walls, we’re dedicated to serving the community around us. Every day we make proactive choices to take care of the communities in which we live and work. We contribute to different organizations, including Women in Insurance Cancer Crusade (WICC), Food Banks Canada, Indspire Canada and many more. From charity drives and community service outings to other company-sponsored events, our employees donate their time and raise funds on behalf of great causes across the country.

Our business is built on the personal level. Whether it’s in our offices, on a call, out in the field or anywhere you can find us in the world, we’re starting the conversations that create a more secure future for everyone.

Accommodations are available on request for candidates taking part in all aspects of the selection process.

Artificial Intelligence Disclosure: A.I. is not being used to screen, assess, or select applicants for the position.

#NFPCanada

2585389Qualifications:UNAVAILABLEEducation:UNAVAILABLEEmployment Type: FULL_TIME

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