ZipRecruiter

Log In

1

Client Services Executive Jobs in Alberta (NOW HIRING)

Xerox

Client Executive - IT Solutions

Calgary, AB · Hybrid

Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven ... Develop a deep understanding of Xerox's IT service offerings and infrastructure solutions.

next page

Showing results 1-20

All JobsClient Services JobsClient Services Executive JobsClient Services Executive Jobs in Alberta

Client Services Executive information

What does a client services executive do?

A Client Services Executive acts as the main point of contact between a company and its clients, ensuring client needs are met and maintaining positive relationships. Their responsibilities typically include managing client accounts, addressing inquiries or concerns, coordinating with internal teams to deliver services, and identifying opportunities to improve client satisfaction. They play a vital role in retaining clients and supporting business growth by ensuring a high level of service and communication.

What are some common challenges faced by a client services executive, and how can they be effectively addressed?

A Client Services Executive often manages multiple client accounts simultaneously, which can present challenges in balancing priorities and meeting diverse expectations. Effective communication, strong organizational skills, and the ability to proactively address client concerns are crucial for success in this role. Building strong relationships with clients and internal teams helps ensure alignment and timely resolution of issues. Regular check-ins and feedback loops can also help prevent misunderstandings and foster long-term client satisfaction.

What are the key skills and qualifications needed to thrive as a client services executive, and why are they important?

To thrive as a Client Services Executive, you need strong customer relationship management skills, business acumen, and typically a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce, Microsoft Office Suite, and data analysis tools is often required. Exceptional communication, active listening, and problem-solving abilities help you build trust and address client needs effectively. These skills ensure clients receive outstanding service, fostering long-term partnerships and contributing to business growth.

What are the most commonly searched types of Client Services jobs in Alberta?

The most popular types of Client Services jobs in Alberta are:

What cities in Alberta are hiring for Client Services Executive jobs?

Cities in Alberta with the most Client Services Executive job openings:

Client Services Executive jobs near you
Infographic showing various Client Services Executive job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Client Executive, Signature Insurance

Edmonton, AB • On-site

Acera Insurance
See more jobs at Acera Insuranceexternal

Full-time

Re-posted 13 days ago

Job description

We put our people first. As an employer of choice, Acera Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees. 

  

Our people are:

  • Encouraged to challenge the status quo and never stop learning in their commitment to excellence.
  • Empowered with a sense of accountability and autonomy to take ownership of their work.
  • Treated with respect and act with integrity by putting clients, colleagues, and community first.
  • Recognized for their achievements and celebrate festivities, big and small, to make work fun.

  

We also proudly offer most employees the opportunity to become owners. With over 700 employee owners, Acera Insurance is the only Canadian brokerage that is widely owned by its employees. Our employee owners have a vested interest and get to share in Acera Insurance's success - which they make possible.

  

Join our award-winning network of over 1,300 professionals across Canada and change the way people feel about insurance.

CLIENT EXECUTIVE, SIGNATURE INSURANCE

Acera is looking for an ambitious, engaging Client Executive, Signature Insurance to manage a successful portfolio of high net-worth clients. As a Client Executive, Signature Insurance, you will provide excellent customer service as well as be able to relay your technical expertise to both existing and new clients in person, through email, and over the phone. To help you succeed in the role, you will be backed by our strong, well-established company brand that has a strong connection to the community. This role is responsible for: providing excellent customer service to an existing book of business, writing new business, participating in up-sell and cross-sell initiatives, day to day client servicing, and all other duties as directed by management.

JOB DETAILS

Status: Full-Time, Permanent

Location: Edmonton, AB

QUALIFICATIONS:

  • Level 2 Insurance License preferred; 
  • 3-5 Years previous Personal Insurance experience is required; 
  • Working towards CAIB or CIP designation considered an asset; 
  • Competitive by nature and career driven;  
  • A strong business acumen; post-secondary business courses considered an asset;  
  • Has demonstrated excellent customer service skills in previous positions;  
  • In-depth knowledge of personal insurance products;  
  • Excellent technical and computer skills.

 VALUES & COMPETENCIES

  • High degree of professionalism and integrity; 
  • A strong business acumen; 
  • Exceptional interpersonal skills; 
  • Good judgement and decision-making skills;  
  • Works well within a team and independently;  
  • Excellent written and verbal communication skills; 
  • Flexible and adaptable with proven problem-solving skills;
  • Demonstrates initiative, self-management and a desire to learn and grow.

Acera Insurance is the largest independent, employee-controlled brokerage in Canada. We are proudly 100% Canadian owned and operated. With over 70 locations across British Columbia, Alberta, Saskatchewan, Ontario, Nova Scotia, and the Yukon, $1.4 billion in gross written premium, and $1.3 billion group retirement savings assets under management, our team provides individuals, families and businesses unbiased insurance and risk management solutions that have a distinct Canadian perspective. Our collaborative work structure combines our people's strength and expertise to offer greater value, knowledge, and resources to our personal and commercial clients nationwide, including comprehensive group benefits.

Acera Insurance is an equal opportunity employer and is committed to all forms of diversity in the workplace. All qualified individuals are encouraged to apply. 

Apply