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Client Success Jobs in Alberta (NOW HIRING)

Bickert Management Inc.

CA$35K - CA$60K/mo

Client Service Execution Lead Remote | Fixed-Term Opportunity | 20-40 Hours per Week Bickert ... Success will be measured through happy and retained clients, increased adoption of BMI services ...

Bickert Management Inc.

CA$100 - CA$1.0K/wk

Client Service Execution Lead Remote | Fixed-Term Opportunity | 20-40 Hours per Week Bickert ... Success will be measured through happy and retained clients, increased adoption of BMI services ...

Patronscan

Customer Success Specialist

Calgary, AB · On-site

If a client loves us and nobody knows about it, that's a missed opportunity, and you won't let that happen. This role has a lot of independence and real room to shape and grow the position. What You ...

Patronscan

Customer Success Specialist

Calgary, AB · On-site

If a client loves us and nobody knows about it, that's a missed opportunity, and you won't let that happen. This role has a lot of independence and real room to shape and grow the position. What You ...

Clio

Customer Success Manager

Calgary, AB · On-site

Our Customer Success team is hyperfocused on providing an exceptional customer lifecycle experience ... a better client experience. * Leverage AI-powered insights and tools to proactively identify ...

H2 Safety

Client Relationship Manager

Calgary, AB · On-site

Our success and approach are deeply rooted in building authentic relationships and addressing ... Summary: The Client Relationship Manager role, provides strategic oversight and day-to-day ...

H2Safety

Client Relationship Manager

Calgary, AB

Our success and approach are deeply rooted in building authentic relationships and addressing ... Summary: The Client Relationship Manager role, provides strategic oversight and day-to-day ...

H2 Safety

Client Relationship Manager

Calgary, AB · On-site

Our success and approach are deeply rooted in building authentic relationships and addressing ... Summary: The Client Relationship Manager role, provides strategic oversight and day-to-day ...

Clio

Customer Success Learning Specialist

Calgary, AB · Hybrid

CA$92K - CA$105K/yr

... client experiences. We design and deliver onboarding and ongoing programs, run a center of excellence operating model, and partner closely with Sales, Customer Success, Marketing, and Product ...

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All JobsClient Success JobsClient Success Jobs in Alberta

Client Success information

See Alberta salary details

$23K

$59.2K

$116.5K

How much do client success jobs pay per year?

As of Jul 20, 2026, the average yearly pay for client success in Alberta is $59,165.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is a typical CSM salary?

A Customer Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and company size. Entry-level CSMs may earn closer to $50,000, while experienced professionals or those in high-cost areas can earn over $120,000 with bonuses and commissions included.

What are the key skills and qualifications needed to thrive as a Client Success professional, and why are they important?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

Will AI replace CSM?

AI is unlikely to fully replace Client Success Managers (CSMs) because their role involves complex interpersonal skills, strategic thinking, and personalized customer interactions that AI cannot replicate. Instead, AI tools are increasingly used to automate routine tasks, analyze data, and support CSMs in delivering better service. Success in this role often depends on relationship-building, communication, and problem-solving skills that complement technological tools.

What is the role of client success?

The role of client success involves ensuring that clients achieve their desired outcomes with a company's products or services. Client success professionals build relationships, provide support, and help clients maximize value, often using tools like customer relationship management (CRM) software. Their goal is to improve client retention and satisfaction through proactive engagement and problem-solving.

What are some common challenges faced by Client Success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is Client Success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

What jobs pay 4000 a week without a degree?

In client success roles, high earnings of $4,000 or more per week are uncommon without significant experience, specialized skills, or certifications. Typically, such income levels are associated with senior positions, sales roles with commission, or entrepreneurial ventures rather than entry-level client success jobs. Most client success positions offer salaries below this threshold without advanced qualifications or proven performance.
What are the most commonly searched types of Client Success jobs in Alberta? The most popular types of Client Success jobs in Alberta are:
What job categories do people searching Client Success jobs in Alberta look for? The top searched job categories for Client Success jobs in Alberta are:
What cities in Alberta are hiring for Client Success jobs? Cities in Alberta with the most Client Success job openings:
Client Success jobs near you

Customer Success & Client Relations Representative Remote Canada LC

AO National Globe Life

Lethbridge, AB • On-site, Remote

Other

Posted 10 days ago

Job description

Customer Success & Client Relations Representative

Build a Rewarding Career With a Company That Invests in You

We are seeking a Customer Success & Client Relations Representative to join our growing team. Whether you're entering the workforce, looking for a fresh start, or transitioning into a new career, this is an opportunity to develop valuable skills while making a meaningful impact on the customer experience.

We value strong communication, a positive attitude, and a commitment to helping others. If you enjoy connecting with people, solving problems, and working toward shared goals, you'll find a supportive environment where your contributions are recognized and your career can grow.

About the Role

As a Customer Success & Client Relations Representative, you'll be an important part of our customer experience team. You'll assist customers with questions, provide information about our products and services, and recommend solutions that best meet their needs. Every interaction is an opportunity to build trust, strengthen relationships, and contribute to the continued success of our organization.

Comprehensive training is provided to help you succeed in your role.

Key Responsibilities

Customer Support

  • Respond to customer inquiries by phone, email, and text in a professional and timely manner.
  • Provide accurate information about products, services, pricing, and company policies.
  • Resolve customer concerns with professionalism, empathy, and a solutions-focused approach.
  • Follow up with customers to ensure questions have been resolved and expectations have been met.

Customer Engagement & Business Growth

  • Take the time to understand each customer's needs and recommend appropriate products or services.
  • Inform customers about available promotions, service enhancements, and additional solutions that may benefit them.
  • Build strong customer relationships that encourage loyalty and repeat business.
  • Contribute to team goals by supporting customer satisfaction and business growth.

Administration & Organization

  • Maintain accurate customer information within the company's CRM system.
  • Record customer interactions, follow-up activities, and account updates.
  • Share customer feedback and insights to support continuous improvement.

Team Collaboration

  • Meet established service, quality, and productivity expectations.
  • Work closely with team members to deliver an exceptional customer experience.
  • Participate in ongoing training and professional development opportunities.

What We're Looking For

We're interested in individuals with a positive attitude and a willingness to learn. Experience in customer service, sales, administration, retail, hospitality, healthcare, education, or other customer-focused roles is welcomed but not required.

Qualifications

  • Excellent verbal and written communication skills.
  • Strong interpersonal and relationship-building abilities.
  • Comfortable using computers, email, and business software.
  • Good organizational, problem-solving, and time-management skills.
  • Ability to prioritize tasks and adapt in a fast-paced environment.

Personal Attributes

  • Professional, dependable, and self-motivated.
  • Friendly, approachable, and customer-focused.
  • Confident communicating with a variety of customers.
  • Eager to learn new skills and grow professionally.
  • Able to work independently while contributing to a collaborative team.

What We Offer

  • Comprehensive onboarding and paid training.
  • Flexible scheduling options.
  • Ongoing coaching, mentorship, and professional development.
  • Performance-based incentives and opportunities for advancement.
  • A supportive, collaborative workplace where your success is encouraged.
  • The opportunity to build valuable customer service, communication, and business development skills.

Eligibility Requirements

Applicants must:

  • Be legally authorized to work in Canada.
  • Currently reside in British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, or Newfoundland and Labrador.

Apply Today

If you're looking for an opportunity to build a rewarding career with a company that values professionalism, customer service, and personal growth, we'd be pleased to hear from you. Join a team where you can develop your skills, make a positive impact, and grow your career.

Apply