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Client Success Jobs in Alberta (NOW HIRING)

CA$100 - CA$1.0K/wk

Client Service Execution Lead Remote | Fixed-Term Opportunity | 20-40 Hours per Week Bickert ... Success will be measured through happy and retained clients, increased adoption of BMI services ...

CA$35K - CA$60K/mo

Client Service Execution Lead Remote | Fixed-Term Opportunity | 20-40 Hours per Week Bickert ... Success will be measured through happy and retained clients, increased adoption of BMI services ...

Our Customer Success team is hyperfocused on providing an exceptional customer lifecycle experience ... a better client experience. * Leverage AI-powered insights and tools to proactively identify ...

Our success and approach are deeply rooted in building authentic relationships and addressing ... Summary: The Client Relationship Manager role, provides strategic oversight and day-to-day ...

Our success and approach are deeply rooted in building authentic relationships and addressing ... Summary: The Client Relationship Manager role, provides strategic oversight and day-to-day ...

Our success and approach are deeply rooted in building authentic relationships and addressing ... Summary: The Client Relationship Manager role, provides strategic oversight and day-to-day ...

We're looking for a proactive and customer-focused Customer Success Associate to join our team. You will be responsible for ensuring our customers achieve success with Propra's products and services ...

Showing results 21-40

Client Success information

See Alberta salary details

$23K

$59.2K

$116.5K

How much do client success jobs pay per year?

As of Aug 11, 2026, the average yearly pay for client success in Alberta is $59,165.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success professional?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What are some common challenges faced by client success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is client success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.
What are the most commonly searched types of Client Success jobs in Alberta? The most popular types of Client Success jobs in Alberta are:
What are popular job titles related to Client Success jobs in Alberta? For Client Success jobs in Alberta, the most frequently searched job titles are:
What cities in Alberta are hiring for Client Success jobs? Cities in Alberta with the most Client Success job openings:
Infographic showing various Client Success job openings in Alberta as of August 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $59,165 per year, or $28.4 per hour.

Account Executive (Client Development & Onboarding)

Cult Collective Ltd

Calgary, AB โ€ข On-site

Full-time

Posted 29 days ago


Job description

CULT is looking for an Account Executive.


We're looking for someone who loves winning new business-but doesn't disappear once the contract is signed.


This isn't a traditional sales role.


It's a role for someone who enjoys building relationships, creating momentum, solving commercial challenges, and making sure every new client gets off to an exceptional start.


You'll work at the intersection of sales, strategy, and client success-guiding new clients from their first engagement through a successful onboarding before transitioning them to our Account Management team for long-term growth.


If you thrive in fast-moving environments, enjoy owning outcomes, and want to help build a world-class agency, we'd love to meet you.


Why This Role Exists

At CULT, our revenue engine has three distinct responsibilities:


Account Executive
Creates new opportunities, and...

Converts those opportunities into healthy, long-term client relationships.


Account Management
Expands, retains, and grows those relationships over time.

Your job isn't simply to close deals.

Your job is to ensure every new client experiences clarity, momentum, and confidence from Day One.

You'll own everything between a signed engagement and a successful transition to our Account Management team.


What You'll Do

(1)
Convert Opportunities into Clients

Once an opportunity is created, you'll own the commercial process from discovery through signed engagement.

You'll:

  • Lead consultative sales conversations.
  • Develop scopes of work in collaboration with internal teams.
  • Prepare proposals and pricing recommendations.
  • Negotiate commercial terms.
  • Drive contract execution.
  • Maintain momentum throughout the buying process.


(2) Launch Successful Client Partnerships

Unlike many Account Executive roles, your responsibility doesn't end when the contract is signed.

You'll guide every new client through onboarding, ensuring a smooth transition from sales into delivery while building confidence and trust from day one.

You'll:

  • Manage discovery and onboarding activities.
  • Align client expectations, stakeholders, and success measures.
  • Ensure internal teams are prepared to deliver.
  • Identify and resolve risks before they impact the engagement.
  • Create a seamless handoff to the Account Management team once the account is established and ready for long-term growth.


What Success Looks Like

Success in this role is measured across the entire early client journey:

  • Efficient delivery of initial client scope of work.
  • Successful Phase 1 to Phase 2 conversion rate.
  • Time from first conversation to signed engagement.
  • Proposal and contract turnaround time.
  • Client onboarding satisfaction.
  • Quality of transition to the Account Management team.


What This Role Is Not

This role does not own:

  • Long-term account management.
  • Account expansion.
  • Renewals.
  • Ongoing delivery management.


Those responsibilities transition to our Account Management team once the client has been successfully onboarded.


Ideal Candidate

You'll likely have experience as an:

  • Account Executive
  • Business Development Manager
  • Strategic Account Executive
  • Enterprise Sales Executive
  • Agency Account Executive
  • SaaS Sales Professional


You probably bring:

  • 5+ years of experience in B2B sales, agency, SaaS, consulting, or professional services.
  • Strong discovery and consultative selling skills.
  • Experience developing proposals and commercial scopes.
  • Confidence negotiating pricing and contracts.
  • Excellent relationship-building and communication skills.
  • High attention to detail and strong organizational abilities.
  • A proactive mindset with a bias toward action.
  • The ability to manage multiple opportunities simultaneously.
  • A genuine passion for helping clients succeed


Why CULT?

We're building something ambitious.


We believe great businesses are built by great people who care deeply about their clients, their teammates, and the quality of their work.


You'll join a team that values ownership, curiosity, creativity, humility, and execution.


If you're looking for a role where you can help shape how a growing agency wins and launches new client partnerships, we'd love to hear from you.


Compensation

Competitive salary plus performance-based incentives, commensurate with experience and overall fit.