Our employee owners have a vested interest and get to share in Acera Insurance's success - which ... CLIENT EXECUTIVE, SIGNATURE INSURANCE Acera is looking for an ambitious, engaging Client Executive ...
Our employee owners have a vested interest and get to share in Acera Insurance's success - which ... CLIENT EXECUTIVE, SIGNATURE INSURANCE Acera is looking for an ambitious, engaging Client Executive ...
Our employee owners have a vested interest and get to share in Acera Insurance's success - which ... CLIENT EXECUTIVE, SIGNATURE INSURANCE Acera is looking for an ambitious, engaging Client Executive ...
Our employee owners have a vested interest and get to share in Acera Insurance's success - which ... CLIENT EXECUTIVE, SIGNATURE INSURANCE Acera is looking for an ambitious, engaging Client Executive ...
... success Own It We have the courage to do what's right, resolve to take responsibility, and the grit to cross the finish line Our Noble Promise - "Developing Growth Minded People" - This is the ...
Quick apply
... success Own It We have the courage to do what's right, resolve to take responsibility, and the grit to cross the finish line Our Noble Promise - "Developing Growth Minded People" - This is the ...
Business Development Specialist
Sherwood Park, AB ยท On-site
CA$70K - CA$80K/yr
Business Development plays a critical role in understanding client needs, identifying opportunities, and building long-term relationships that support sustainable growth. Success is achieved by ...
New
Quick apply
Business Development Specialist
Sherwood Park, AB ยท On-site
CA$70K - CA$80K/yr
Business Development plays a critical role in understanding client needs, identifying opportunities, and building long-term relationships that support sustainable growth. Success is achieved by ...
New
Private Client Associate
Calgary, AB ยท On-site
... success that is mutual. * A comprehensive Total Rewards Program with competitive compensation ... Client Counseling, Competitive Markets, Financial Statement Analysis, Investment Management ...
Private Client Associate
Calgary, AB ยท On-site
... success that is mutual. * A comprehensive Total Rewards Program with competitive compensation ... Client Counseling, Competitive Markets, Financial Statement Analysis, Investment Management ...
This unique position calls on your client-focused sales expertise and natural problem-solving ... Demonstrated passion for putting clients first, as well as success in a hands-on, target-driven ...
New
This unique position calls on your client-focused sales expertise and natural problem-solving ... Demonstrated passion for putting clients first, as well as success in a hands-on, target-driven ...
New
This unique position calls on your client-focused sales expertise and natural problem-solving ... Demonstrated passion for putting clients first, as well as success in a hands-on, target-driven ...
This unique position calls on your client-focused sales expertise and natural problem-solving ... Demonstrated passion for putting clients first, as well as success in a hands-on, target-driven ...
This unique position calls on your client-focused sales expertise and natural problem-solving ... Demonstrated passion for putting clients first, as well as success in a hands-on, target-driven ...
New
This unique position calls on your client-focused sales expertise and natural problem-solving ... Demonstrated passion for putting clients first, as well as success in a hands-on, target-driven ...
New
Client Advisor
Grande Prairie, AB ยท On-site
This unique position calls on your client-focused sales expertise and natural problem-solving ... Demonstrated passion for putting clients first, as well as success in a hands-on, target-driven ...
Client Advisor
Grande Prairie, AB ยท On-site
This unique position calls on your client-focused sales expertise and natural problem-solving ... Demonstrated passion for putting clients first, as well as success in a hands-on, target-driven ...
Join our growing Client Service team and play a key role in delivering a differentiated servicing ... success that is mutual. * Ability to make a difference and lasting impact * Work in a dynamic ...
Join our growing Client Service team and play a key role in delivering a differentiated servicing ... success that is mutual. * Ability to make a difference and lasting impact * Work in a dynamic ...
This unique position calls on your client-focused sales expertise and natural problem-solving ... Demonstrated passion for putting clients first, as well as success in a hands-on, target-driven ...
This unique position calls on your client-focused sales expertise and natural problem-solving ... Demonstrated passion for putting clients first, as well as success in a hands-on, target-driven ...
Our Customer Success team is hyperfocused on providing an exceptional customer lifecycle experience. We are a dedicated team who enjoy what we do and are serious about making a positive impact on our ...
Our Customer Success team is hyperfocused on providing an exceptional customer lifecycle experience. We are a dedicated team who enjoy what we do and are serious about making a positive impact on our ...
This unique position calls on your client-focused sales expertise and natural problem-solving ... Demonstrated passion for putting clients first, as well as success in a hands-on, target-driven ...
New
This unique position calls on your client-focused sales expertise and natural problem-solving ... Demonstrated passion for putting clients first, as well as success in a hands-on, target-driven ...
New
Success in this role requires a blend of technical integration subject matter expertise, structured project management, and client/vendor leadership. The ideal candidate is a self-starter who can ...
Success in this role requires a blend of technical integration subject matter expertise, structured project management, and client/vendor leadership. The ideal candidate is a self-starter who can ...
Associate Director, Client Services Location: Central Office, Edmonton, AB Closing Date: Until ... success, skills development, and employment outcomes. The Associate Director is part of the ...
Associate Director, Client Services Location: Central Office, Edmonton, AB Closing Date: Until ... success, skills development, and employment outcomes. The Associate Director is part of the ...
Success in this role requires a blend of technical integration subject matter expertise, structured project management, and client/vendor leadership. The ideal candidate is a self-starter who can ...
Success in this role requires a blend of technical integration subject matter expertise, structured project management, and client/vendor leadership. The ideal candidate is a self-starter who can ...
As a primary field representative of GRM, the Area Supervisor serves as a key point of contact for client Facility Managers and GRM Preferred Partners. Success in this role requires strong leadership ...
As a primary field representative of GRM, the Area Supervisor serves as a key point of contact for client Facility Managers and GRM Preferred Partners. Success in this role requires strong leadership ...
Partner with Client Success Managers on upsells and renewals while deepening client relationships. * Build Strategic Pipelines: Identify ICP-aligned targets and work closely with leadership to refine ...
Partner with Client Success Managers on upsells and renewals while deepening client relationships. * Build Strategic Pipelines: Identify ICP-aligned targets and work closely with leadership to refine ...
Program Manager, Digital Customer Success
Calgary, AB ยท Hybrid
CA$80K - CA$108K/yr
Success in this role is measured by churn reduction, NRR impact, and the measurable customer value you create through increased product adoption. What your team does: The Scaled Customer Success ...
Program Manager, Digital Customer Success
Calgary, AB ยท Hybrid
CA$80K - CA$108K/yr
Success in this role is measured by churn reduction, NRR impact, and the measurable customer value you create through increased product adoption. What your team does: The Scaled Customer Success ...
If you are looking for a supportive environment where your expertise will directly impact client success while fostering your own professional advancement, we want to hear from you. Key ...
If you are looking for a supportive environment where your expertise will directly impact client success while fostering your own professional advancement, we want to hear from you. Key ...
Client Success information
See Alberta salary details
$23K - $31.5K
6% of jobs
$31.5K - $40K
18% of jobs
$40.3K is the 25th percentile. Wages below this are outliers.
$40K - $48.5K
23% of jobs
The median wage is $49.8K / yr.
$48.5K - $57K
18% of jobs
$64.9K is the 75th percentile. Wages above this are outliers.
$57K - $65.5K
11% of jobs
$65.5K - $74K
7% of jobs
$74K - $82.5K
6% of jobs
$82.5K - $91K
4% of jobs
$91K - $99.5K
3% of jobs
$99.5K - $108K
2% of jobs
$108K - $116.5K
1% of jobs
$23K
$59.2K
$116.5K
How much do client success jobs pay per year?
What are the key skills and qualifications needed to thrive as a client success professional?
What is the difference between Client Success vs Customer Support?
| Aspect | Client Success | Customer Support |
|---|---|---|
| Primary Focus | Proactively ensuring client satisfaction and long-term success | Reactively resolving immediate issues and technical problems |
| Work Environment | Strategic, relationship-driven, often involves onboarding and account management | Operational, troubleshooting, and technical assistance |
| Required Skills | Communication, relationship management, strategic planning | Technical knowledge, problem-solving, customer service skills |
While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.
What are some common challenges faced by client success professionals and how can they be addressed?
What is client success?

Full-time
Re-posted 24 days ago
Job description
We put our people first. As an employer of choice, Acera Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees.ย
ย ย
Our people are:
- Encouraged to challenge the status quo and never stop learning in their commitment to excellence.
- Empowered with a sense of accountability and autonomy to take ownership of their work.
- Treated with respect and act with integrity by putting clients, colleagues, and community first.
- Recognized for their achievements and celebrate festivities, big and small, to make work fun.
ย ย
We also proudly offer most employees the opportunity to become owners. With over 700 employee owners, Acera Insurance is the only Canadian brokerage that is widely owned by its employees. Our employee owners have a vested interest and get to share in Acera Insurance's success - which they make possible.
ย ย
Join our award-winning network of over 1,300 professionals across Canada and change the way people feel about insurance.
CLIENT EXECUTIVE, SIGNATURE INSURANCE
Acera is looking for an ambitious, engagingย Client Executive, Signature Insuranceย to manage a successful portfolio of high net-worth clients. As aย Client Executive, Signature Insurance, you will provide excellent customer service as well as be able to relay your technical expertise to both existing and new clients in person, through email, and over the phone. To help you succeed in the role, you will be backed by our strong, well-established company brand that has a strong connection to the community. This role is responsible for: providing excellent customer service to an existing book of business,ย writing new business,ย participating in up-sell and cross-sell initiatives, day to day client servicing, and all other duties as directed by management.
JOB DETAILS
Status:ย Full-Time, Permanent
Location: Sylvan Lake, AB
QUALIFICATIONS:
- Level 2 Insurance License preferred;ย
- 3-5 Years previous Personal Insurance experience is required;ย
- Working towards CAIB or CIP designation considered an asset;ย
- Competitive by nature and career driven;ย ย
- A strong business acumen; post-secondary business courses considered an asset;ย ย
- Has demonstrated excellent customer service skills in previous positions;ย ย
- In-depth knowledge of personal insurance products;ย ย
- Excellent technical and computer skills.
ย VALUES & COMPETENCIES
- High degree of professionalism and integrity;ย
- A strong business acumen;ย
- Exceptional interpersonal skills;ย
- Good judgement and decision-making skills;ย ย
- Works well within a team and independently;ย ย
- Excellent written and verbal communication skills;ย
- Flexible and adaptable with proven problem-solving skills;
- Demonstrates initiative, self-management and a desire to learn and grow.
Acera Insurance is the largest independent, employee-controlled brokerage in Canada. We are proudly 100% Canadian owned and operated. With over 70 locations across British Columbia, Alberta, Saskatchewan, Ontario, Nova Scotia, and the Yukon, $1.4 billion in gross written premium, and $1.3 billion group retirement savings assets under management, our team provides individuals, families and businesses unbiased insurance and risk management solutions that have a distinct Canadian perspective. Our collaborative work structure combines our people's strength and expertise to offer greater value, knowledge, and resources to our personal and commercial clients nationwide, including comprehensive group benefits.
Acera Insuranceย is an equal opportunity employer and is committed to all forms of diversity in the workplace. All qualified individuals are encouraged to apply.ย