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Client Success Jobs in Oregon (NOW HIRING)

Ylopo

OR · On-site

$60K - $75K/yr

Reporting directly to the Manager of Client Success, the Client Success Manager role is focused primarily on retaining clients and providing them with an exceptional experience using our system. This ...

TechnologyAdvice

Client Success Coordinator

OR · Remote

Each Client Success Coordinator owns a portfolio of accounts and acts as the trusted partner guiding clients from onboarding through program delivery. You will collaborate closely with our sales ...

PaulHood

Client Success Manager

$50K - $65K/yr

Title: Client Success Manager Reports to: Director of Client Success Location: Remote/Hybrid Eligible Budget: $50k - $65k DOE About the Role At PaulHood we are transforming the mid-market CPA ...

Xnurta

Client Success Manager

Portland, OR · Remote

The Client Success Management Team is client-centric and understands customer needs in all that they do. Additionally, you will continuously seek out opportunities to enhance our onboarding processes.

Milliman

Client Success Manager (MedInsight)

Portland, OR · Remote

$788/wk

Client Success Managers ensure client needs and expectations are aligned; contractual obligations are met, and day-to-day operations run smoothly. They maintain client satisfaction and help clients ...

Ylopo

Strategic Client Success Manager

OR · Remote

$70K - $75K/yr

We're hiring a Strategic Client Success Manager to oversee a dedicated book of high-value clients. In this role, you'll act as a trusted advisor, helping our most invested partners drive results ...

Origami Risk LLC

$128K - $160K/yr

Overview The Lead, Client Success Strategy & Programs serves as the operational backbone of the Client Success (CS) and Technical Account Management (TAM) organizations, owning the systems, platforms ...

CreativeX

$90K - $100K/yr

About the role Join our Client Success team as an Enterprise Client Success Manager (CSM), where you'll be pivotal in building lasting client partnerships, ensuring client satisfaction, and driving ...

Array

VP, Enterprise Client Success

OR · On-site +1

$200K/yr

The Vice President of Enterprise Client Success leads and scales a team of Enterprise Client Success Managers (ECSMs) responsible for Array's most strategic and high-value accounts. This role owns ...

Experity

Client Success Manager - Full Time - Remote

OR · On-site +1

$66K - $90K/yr

Three years of experience in Client Success, Account Management, or a related role, preferably in SaaS or health technology-driven industries. * Proven ability to manage both high-touch and low-touch ...

Fujifilm

Overview The Regional Director, Enterprise Client Success (RDECS) role manages our customer's adoption and success utilizing the Synapse software application portfolio. This role requires an ...

EnableComp

OR · On-site

Position Summary The Director, Client Success, is responsible for managing and growing client relationships through hands on partnership and collaboration with both EnableComp operations and sales ...

Origami Risk LLC

$128K - $160K/yr

Surfaces actionable insightstoProduct, Engineering, and Client Success to drive long-term improvements to experience and the Origami product Cross-functional Collaboration * Partners closely with ...

WorkTango

Lead the Mid-Market and Enterprise Customer Success teams in executing WorkTango's CS framework, driving higher client engagement and satisfaction, and delivering stronger retention and growth ...

Team8

Bluespine-Director of Customer Success

OR · On-site +1

This role will involve leading client relationships, managing internal resources toward timely ... Requirements * 5-8 years of experience in account management, client success, or related roles ...

Cotiviti

The CSM builds and sustains client relationships, achieves the client's recognition of Cotiviti as a partner, and ensures client success with Cotiviti PPM/CV products through understanding client ...

New

EnableComp

Client Delivery Specialist

OR · Remote

The Client Delivery Specialist partners closely with Revenue Services, Client Success, Implementation, and other internal teams to translate operational data into meaningful client narratives ...

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Showing results 1-20

All JobsClient Success JobsClient Success Jobs in Oregon

Client Success information

See Oregon salary details

$34.4K

$87.8K

$148K

How much do client success jobs pay per year?

As of Jul 17, 2026, the average yearly pay for client success in Oregon is $87,823.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,900.00 and $104,700.00 per year, depending on experience, location, and employer.

What is a typical CSM salary?

A Customer Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and company size. Entry-level CSMs may earn closer to $50,000, while experienced professionals or those in high-cost areas can earn over $120,000 with bonuses and commissions included.

What are the key skills and qualifications needed to thrive as a Client Success professional, and why are they important?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

Will AI replace CSM?

AI is unlikely to fully replace Client Success Managers (CSMs) because their role involves complex interpersonal skills, strategic thinking, and personalized customer interactions that AI cannot replicate. Instead, AI tools are increasingly used to automate routine tasks, analyze data, and support CSMs in delivering better service. Success in this role often depends on relationship-building, communication, and problem-solving skills that complement technological tools.

What is the role of client success?

The role of client success involves ensuring that clients achieve their desired outcomes with a company's products or services. Client success professionals build relationships, provide support, and help clients maximize value, often using tools like customer relationship management (CRM) software. Their goal is to improve client retention and satisfaction through proactive engagement and problem-solving.

What are some common challenges faced by Client Success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is Client Success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

What jobs pay 4000 a week without a degree?

In client success roles, high earnings of $4,000 or more per week are uncommon without significant experience, specialized skills, or certifications. Typically, such income levels are associated with senior positions, sales roles with commission, or entrepreneurial ventures rather than entry-level client success jobs. Most client success positions offer salaries below this threshold without advanced qualifications or proven performance.
What are the most commonly searched types of Client Success jobs in Oregon? The most popular types of Client Success jobs in Oregon are:
What job categories do people searching Client Success jobs in Oregon look for? The top searched job categories for Client Success jobs in Oregon are:
What cities in Oregon are hiring for Client Success jobs? Cities in Oregon with the most Client Success job openings:
Client Success jobs near you
Client Success Manager

Client Success Manager

Ylopo

OR • On-site

$60K - $75K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

Job description

Reporting directly to the Manager of Client Success, the Client Success Manager role is focused primarily on retaining clients and providing them with an exceptional experience using our system. This role handles the entire lifecycle of client success post-onboarding through training, support, and account management. 

Candidates well-suited to this role will have a track record of being detail-oriented, client-focused, and proactive in providing exceptional service both internally and externally. We are looking for candidates who are quick-thinking, organized, patient, and positive, with a strong ability to troubleshoot software issues, advocate for client needs, and escalate concerns to the Manager of Client Success when necessary.

What We're Looking For:

  • Undergraduate degree or relevant experience
  • 3+ years of experience in customer success, customer service, coaching, training, account management, or a related client facing role supporting a broad portfolio of customers.
  • Ability to facilitate the solution to complex issues and requests with a proactive, goal-oriented mindset
  • Strong technical, organizational, and project coordination skills, alongside strong attention to detail
  • Excellent written and verbal communication skills, including the ability to communicate effectively via email, support tickets, phone, or Zoom video
  • Ability to multitask, take initiative, and work independently toward deadlines to see tasks through to completion
  • Positive demeanor, trustworthy character, and consistent work ethic
  • Willingness to learn the intricacies of the Ylopo product and feel comfortable conveying detailed information about our services and systems
  • Understanding of real estate and the real estate profession is a plus, but not necessary

Responsibilities:

  • Manage client relationships within our general segment of business, evaluating "client health" to proactively schedule and conduct check-in calls.
  • Meet with clients 1:1 to provide support, training, product knowledge, and account reviews.
  • Consult with clients to identify business goals, challenges, and opportunities, aligning Ylopo product solutions to address their specific needs and objectives.
  • Act as an advocate for the client's needs, specifically managing retention efforts for clients who have placed a cancellation or are showing indicators of being at-risk.
  • Speak confidently and professionally while working through escalated issues, acting with the utmost urgency to troubleshoot client problems.
  • Maintain accurate documentation of client interactions, including logging activity in Salesforce and internal systems timely and correctly.
  • Deliver a warm and well-documented handoff to internal departments like marketing, client growth, or website development.
  • Identify and cultivate qualified growth opportunities by uncovering client needs, driving product adoption, and recommending solutions that support long term success and account expansion.
  • Work closely with our product support team to investigate issues and software bugs, solving them independently or appropriately escalating them to the Manager of Client Success.
  • Learn the ins and outs of our product to become a subject matter expert, collaborating with sales, billing, marketing, international, and technical teams on special projects.

What Success Looks Like (KPIs):

  • Strong Net Revenue Retention (NRR) across your assigned client segment
  • Excellent Response times and Resolution skills
  • High Net Promoter Score (NPS) and positive client satisfaction (CSAT)
  • Consistent product adoption and successful, well-documented issue de-escalation

Compensation: Compensation and full benefits include starting base pay from $60,000 to $75,000, with an incentive bonus potential of up to 25% of base salary OTE, depending on experience. Benefits include medical, dental, and vision coverage; paid holidays, vacation, and sick days; a 401(k); paid monthly parking (if applicable); and an extremely nice, supportive group of people as your co-workers.

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About Ylopo

Sourced by ZipRecruiter

Industry

Internet and it

Company size

11 - 50 Employees

Headquarters location

Los Angeles, CA, US

Year founded

2013

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