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Client Success Jobs in Oregon (NOW HIRING)

Strategic Client Success Manager

OR ยท Remote

$70K - $75K/yr

We're hiring a Strategic Client Success Manager to oversee a dedicated book of high-value clients. In this role, you'll act as a trusted advisor, helping our most invested partners drive results ...

Ameresco has an opening for a experienced Senior Client Success Manager to serve as a strategic partner for our enterprise-level customers . In this high-impact role, you will own the post-sales ...

Client Success Manager, Channel

OR ยท Remote

$151K - $152K/yr

The opportunity Our Client Success team ensures that every client has a seamless, positive, and results-driven experience. As a Client Success Manager, Channel , you will support and manage a ...

Manager of Client Success

OR ยท On-site +1

About the Role As the Manager of Client Success, you will lead our Customer Success Managers, overseeing a diverse portfolio that ranges from high-touch Enterprise partnerships to our high-volume ...

The Role As an Enterprise Client Success Manager at LearnLux, you will own and grow a portfolio of enterprise employer clients, serving as a strategic partner throughout the client lifecycle You will ...

VP, Enterprise Client Success

OR ยท On-site +1

$200K/yr

The Vice President of Enterprise Client Success leads and scales a team of Enterprise Client Success Managers (ECSMs) responsible for Array's most strategic and high-value accounts. This role owns ...

OR ยท On-site

As an Account Director, Client Success, you will lead designated strategic client accounts and own the overall client relationship across all Clario business units. This role is pivotal in driving ...

The Sr. Client Success Account Manager is a strategic and collaborative role focused on driving revenue growth and client impact across Tinuiti's portfolio. In this role, you'll work closely with ...

OR ยท On-site

In this role, you will serve as the primary owner of long-term client success, responsible for driving measurable impact and outcomes, expanding solutions, increasing product adoption, and ensuring ...

This role will involve leading client relationships, managing internal resources toward timely ... Requirements * 5-8 years of experience in account management, client success, or related roles ...

OR

$160K - $180K/yr

Client-Facing Delivery Expectations: * Responsible for the growth, health, and success of Imagine Pediatrics client partnerships in a dedicated region * Lead development of a cross-company Strategic ...

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Showing results 1-20

Client Success information

See Oregon salary details

$34.4K

$87.8K

$148K

How much do client success jobs pay per year?

As of Jun 9, 2026, the average yearly pay for client success in Oregon is $87,823.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,900.00 and $104,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Success professional, and why are they important?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What are some common challenges faced by Client Success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is Client Success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

How can I make 2000 a week working from home?

A Client Success professional can earn $2,000 a week by managing multiple client accounts, providing high-quality support, and developing strong communication skills. Achieving this income often requires experience, a reliable internet connection, and proficiency with customer relationship management (CRM) tools. Consistent performance and expanding your client base are key to reaching this earning level.
What are the most commonly searched types of Client Success jobs in Oregon? The most popular types of Client Success jobs in Oregon are:
What are popular job titles related to Client Success jobs in Oregon? For Client Success jobs in Oregon, the most frequently searched job titles are:
What cities in Oregon are hiring for Client Success jobs? Cities in Oregon with the most Client Success job openings:
Client Success Implementation Specialist

Client Success Implementation Specialist

Linguava Interpreters Inc

Portland, OR โ€ข On-site, Remote

Full-time

This job post hasย expired today.ย Applications are no longer accepted.


Job description

We are looking for a Client Success Implementation Specialist who is energized by helping clients succeed and motivated by the impact language access has on patient care.
In this role, you will serve as a trusted partner to healthcare organizations during onboarding, implementation, training, and early-stage support-helping clients confidently adopt Linguava's services, workflows, and tools.
This is an ideal opportunity for someone with experience in interpretation, translation, healthcare operations, or client support who wants to expand their impact beyond direct service delivery and help healthcare organizations build stronger, more equitable language access programs at scale.
At Linguava, we believe exceptional implementation creates the foundation for long-term client success, improved patient outcomes, and meaningful partnerships.
Position Summary
The Client Success Implementation Specialist is a foundational role within Linguava's Client Success team, responsible for driving successful client onboarding, implementation, training, and support experiences. This is the first hire so you will be a part of building out this role alongside our Director of Client Success
This role sits at the intersection of healthcare operations, language access, and client enablement. You will help healthcare organizations achieve rapid time-to-value (TTV) by ensuring clients are successfully configured, trained, supported, and prepared for long-term success.
The Specialist acts as a client educator, implementation partner, and internal collaborator-working cross-functionally with Sales, Operations, Scheduling, Quality, and Account Management to deliver seamless client experiences.
What You'll Do
Lead Client Onboarding & Go-Lives
  • Execute Linguava's client onboarding and implementation process, including kickoff coordination, system setup, training, and launch readiness
  • Ensure successful Day 1 go-live experiences through operational coordination and proactive communication
  • Document onboarding progress, risks, and next steps to support smooth client transitions to Account Management
  • Support pilot programs and process improvements related to onboarding and client enablement
Support Client Success & Issue Resolution
  • Serve as a primary point of contact for client support requests and ticket management
  • Investigate, troubleshoot, and resolve client issues in alignment with service level agreements (SLAs)
  • Escalate complex issues appropriately while maintaining clear and professional client communication
  • Identify recurring themes and contribute to root-cause analysis and continuous improvement efforts
Deliver Training & Education
  • Facilitate live and virtual client trainings on Linguava's services, workflows, and language access best practices
  • Create and maintain client-facing training materials, Knowledge Base content, and support documentation
  • Translate operational and interpreter expertise into clear, actionable guidance for healthcare teams
Drive Adoption & Operational Excellence
  • Support consistent adoption of onboarding, support, and ticketing workflows
  • Maintain accurate client documentation, workflows, and configuration details
  • Contribute to the improvement of systems, SOPs, and client success processes
Collaborate Across Teams
  • Partner closely with Sales, Account Management, Scheduling, Operations, and Quality teams to ensure successful launches and ongoing support
  • Participate in internal handoffs, implementation reviews, and post-launch debriefs
  • Serve as a voice of the client internally to help improve service delivery and client experience
Track Metrics & Outcomes
  • Monitor onboarding progress, SLA performance, ticket resolution trends, and client success metrics
  • Support tracking of CSAT, NPS, and time-to-value indicators
  • Identify risks and opportunities to improve operational efficiency and client outcomes
Who You Are
The Client Advocate
You genuinely care about creating positive client experiences and helping people feel supported, confident, and successful.
The Translator of Complexity
You can take operational processes, language access concepts, or technical workflows and explain them clearly to a wide range of audiences.
The Calm Problem Solver
You stay composed under pressure, navigate ambiguity well, and approach challenges with curiosity and solutions-focused thinking.
The Process Builder
You appreciate structure, documentation, and operational consistency-and you enjoy improving systems and workflows over time.
The Relationship Builder
You collaborate effectively across departments and build trust quickly with both internal teams and healthcare clients.
The Mission-Driven Professional
You understand the importance of language access in healthcare and are motivated by work that improves outcomes for diverse communities.
Required Qualifications
Education
  • Bachelor's degree in Education, Business Administration, Healthcare Administration, or a related field preferred, or equivalent experience
Experience
  • 1-3 years of experience in Client Success, Implementation, Onboarding, Technical Support, Training, or related roles
  • Experience working cross-functionally with Sales, Operations, or Account Management teams
  • Strong customer service and relationship management experience
Skills & Competencies
  • Excellent written and verbal communication skills
  • Confidence facilitating training sessions and presenting to groups
  • Strong organizational skills and attention to detail
  • Ability to manage multiple workflows simultaneously
  • Analytical and problem-solving capabilities
  • Ability to work independently while collaborating effectively across teams

Preferred Qualifications
  • Experience in healthcare, SaaS, language services, interpretation, translation, or localization environments
  • Experience supporting language access operations or healthcare workflows
  • Familiarity with HIPAA, CMS, and healthcare compliance environments
  • National or state-recognized interpreter or translator certification (NBCMI, CCHI, OHA, ATA, etc.) highly valued
  • Experience with HubSpot, Zendesk, Freshdesk, Jira Service Desk, or similar platforms
  • Familiarity with interpreter scheduling systems, LMS platforms, or translation management systems (TMS)
How You'll Embody Our Values
People First
You prioritize empathy, responsiveness, and partnership in every client interaction.
Doing the Right Thing
You approach implementation, support, and communication with integrity, accountability, and professionalism.
Pursuit of Progress
You continuously improve processes, systems, and client experiences through curiosity and collaboration.
Above & Beyond Service
You proactively support clients and teammates, creating experiences that build trust and long-term partnership.
Have Each Other's Back
You work collaboratively across teams, sharing knowledge and supporting collective success.
Why Linguava?
At Linguava, we believe language access is essential to equitable healthcare. Our work helps healthcare organizations better serve patients with limited English proficiency and create more inclusive care experiences.
We are building a company where interpreters, client partners, and employees feel supported, valued, and connected to meaningful work. If you are passionate about improving healthcare communication and helping clients succeed, we'd love to hear from you.
Linguava is an Equal Opportunity Employer committed to building an inclusive workplace that reflects the communities we serve.