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Client Success Jobs in Oregon (NOW HIRING)

Rithum LinkedIn Board

OR · On-site

$126K - $166K/yr

Establish and track success metrics tied to dashboard adoption, engagement, and client outcomes - and use that data to drive continuous product iteration. * Synthesize qualitative inputs - including ...

Rithum

OR · On-site

$126K - $166K/yr

Establish and track success metrics tied to dashboard adoption, engagement, and client outcomes - and use that data to drive continuous product iteration. * Synthesize qualitative inputs - including ...

Origami Risk LLC

$66K - $82K/yr

Partners with Technical Account Management, and Client Success to resolve issues effectively. * Communicates client impact and urgency, cross-functional discussions and case transfers. * Supports ...

Numerator

$66K - $87K/yr

Manage customer relationships and overall client health after onboarding, ensuring customers ... cases, and success metrics. * Collaborate cross-functionally with internal teams to resolve ...

ACA Group

Customer Success Specialist

Medford, OR · Hybrid

Convey client requirements to ACA's Professional Services, Product Management, and Development ... Success. To qualify for the role, you must have: * Bachelor's degree.Three to five years of ...

Numerator

$66K - $87K/yr

Manage customer relationships and overall client health after onboarding, ensuring customers ... cases, and success metrics. * Collaborate cross-functionally with internal teams to resolve ...

Granicus

As a consultant, you will act as a powerful client advocate, providing exceptional customer service ... Customer Success Management & Strategy * Act as the primary point of contact for strategic ...

Fuze Health

OR

$126K - $166K/yr

Aggregate, synthesize, and prioritize product enhancement requests from Client Success, implementations, and ongoing program operations into a structured, actionable backlog for Product review * Lead ...

Zocdoc

OR

Working closely with Client Success, Product, Operations, Marketing, Finance, Legal, and Leadership, you'll help shape customer strategy, strengthen partnerships, and accelerate adoption across some ...

New

ACA Group

Account Executive III

Medford, OR

As Account Executive you will work with cross-functional teams of Business Unit Sales Specialists, Client Success Managers, Sales Executives, and other internal Sales & Support roles. What you'll do:

CCS Fundraising

Laying the foundation for success for the client and CCS team * Creating detailed plans for project sequencing and timing * Developing all necessary project tools * Collaborating with clients on ...

Granicus

You are a committed client navigator guiding customers on a strategic journey of success. Granicus offers solutions to Federal, State and Local governments. This role will align to the Federal market ...

Compliancy Group LLC.

Customer Success Manager

OR · Remote

$75K - $82K/yr

Our Customer Success Managers are central to that promise. This is a high-volume, relationship ... If you are organized, client-focused, and energized by the challenge of keeping a large book of ...

Everseen

Customer Success Manager

Portland, OR · On-site

The Role The Customer Success Manager role is pivotal in building and nurturing long-term ... What you'll do Client Relationship Support * Influence a portfolio of enterprise retail accounts to ...

Emerald Staffing

Customer Success Coach

Clackamas, OR · Hybrid

$20/hr

Our Customer Success team plays a critical role in helping clients maximize the value of our ... Collaborate with team members to resolve issues and prepare for client interactions * Maintain ...

HealthEdge

Partner with Product, Engineering, and Client Success stakeholders to ensure regulatory requirements are clearly understood and operationalized in Source. What you will do: People Leadership & Team ...

Rithum

OR · On-site

Build collaborative relationships with key internal stakeholders (regional sales stakeholders, marketing, content, product, client success) and external partners to create and deliver seamless ...

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Showing results 1-20

All JobsClient Success JobsClient Success Jobs in Oregon

Client Success information

See Oregon salary details

$34.4K

$87.8K

$148K

How much do client success jobs pay per year?

As of Jul 17, 2026, the average yearly pay for client success in Oregon is $87,823.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,900.00 and $104,700.00 per year, depending on experience, location, and employer.

What is a typical CSM salary?

A Customer Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and company size. Entry-level CSMs may earn closer to $50,000, while experienced professionals or those in high-cost areas can earn over $120,000 with bonuses and commissions included.

What are the key skills and qualifications needed to thrive as a Client Success professional, and why are they important?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

Will AI replace CSM?

AI is unlikely to fully replace Client Success Managers (CSMs) because their role involves complex interpersonal skills, strategic thinking, and personalized customer interactions that AI cannot replicate. Instead, AI tools are increasingly used to automate routine tasks, analyze data, and support CSMs in delivering better service. Success in this role often depends on relationship-building, communication, and problem-solving skills that complement technological tools.

What is the role of client success?

The role of client success involves ensuring that clients achieve their desired outcomes with a company's products or services. Client success professionals build relationships, provide support, and help clients maximize value, often using tools like customer relationship management (CRM) software. Their goal is to improve client retention and satisfaction through proactive engagement and problem-solving.

What are some common challenges faced by Client Success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is Client Success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

What jobs pay 4000 a week without a degree?

In client success roles, high earnings of $4,000 or more per week are uncommon without significant experience, specialized skills, or certifications. Typically, such income levels are associated with senior positions, sales roles with commission, or entrepreneurial ventures rather than entry-level client success jobs. Most client success positions offer salaries below this threshold without advanced qualifications or proven performance.
What are the most commonly searched types of Client Success jobs in Oregon? The most popular types of Client Success jobs in Oregon are:
What job categories do people searching Client Success jobs in Oregon look for? The top searched job categories for Client Success jobs in Oregon are:
What cities in Oregon are hiring for Client Success jobs? Cities in Oregon with the most Client Success job openings:
Client Success jobs near you

Head of Quality Assurance and Technical Enablement

tyfonecom

Portland, OR • Remote

Full-time

Posted 9 days ago

Job description

This is a remote position.


OPEN ROLE:: Head of Quality Assurance and Technical Enablement
DEPARTMENT: Product & Operations
REPORTS TO: President & Chief Operating Officer
LOCATION: Remote
POSITION SUMMARY
Our Mission
Nuuvia is redefining youth and family banking by helping financial institutions build lifelong relationships with the next generation of account holders. As we scale, we are building a world-class QA and Technical Enablement organization that ensures every release, integration, implementation, and customer engagement is delivered with exceptional quality and consistency.

The Role
The Head of QA and Technical Enablement will build and lead this capability, creating the systems, processes, and technical expertise that allow Product, Engineering, Sales, and Client Success to operate at scale. Acting as the technical bridge between Product, Engineering, Sales, Client Success, Marketing, Compliance, and executive leadership, this role owns the processes, documentation, governance, and technical expertise that enable the organization to deliver an exceptional customer experience.

The successful candidate combines deep technical knowledge with business acumen, customer-facing communication skills, and operational leadership. This individual will champion quality, accelerate implementations, improve sales effectiveness, strengthen partner integrations, and leverage AI to increase organizational productivity.

KEY RESPONSIBILITIES
Technical Enablement Leadership
→ Develop and lead the company's technical enablement strategy across Product, Engineering, Sales, Client Success, and Implementations.
→ Create scalable processes, documentation, playbooks, and governance that improve quality, speed, and operational consistency.
→ Serve as the executive technical advisor for cross-functional initiatives and strategic partnerships. Quality Assurance & Release Governance
→ Own release readiness, regression testing, production validation, release documentation, and Go/No-Go decision support.
→ Coordinate quality assurance across multiple client environments, digital banking platforms, core processors, and third-party integrations.
→ Drive continuous improvement to reduce production defects and improve release predictability.

Implementation & Integration Excellence
→ Provide technical oversight for client implementations, API integrations, and partner ecosystems.
→ Collaborate with Product and Engineering to define technical requirements, evaluate integrations, document dependencies, and ensure implementation readiness.

Solutions Engineering & Technical Consulting
→ Partner with Sales throughout the customer lifecycle by leading technical discovery, demonstrations, solution architecture, proof-of-concepts, and executive presentations.
→ Translate business needs into scalable technical solutions while reducing implementation risk and accelerating sales cycles.
Technical Proposals & Knowledge Management
→ Own technical responses for RFPs, RFIs, security questionnaires, architecture reviews, and due diligence.
→ Develop and maintain a centralized knowledge base of technical documentation, implementation guides, release notes, and best practices. AI Operational Excellence
→ Champion responsible AI adoption across the organization.
→ Develop AI-powered workflows, reusable prompts, reporting, documentation, analytics, and knowledge assistants that improve productivity and decision-making.

QUALIFICATIONS
→ Bachelor's degree in Computer Science, Information Systems, Engineering, or related field; Master's degree preferred.
→ 12+ years of progressive experience in QA leadership, Solutions Engineering, Technical Product Management, Technical Consulting, or a related technical leadership role.
→ Experience with SaaS platforms, APIs, enterprise software implementations, Agile development, and financial technology.
→ Working knowledge of digital banking platforms, core processing systems, payment technologies, authentication, cloud architecture, and software quality practices.
→ Demonstrated ability to influence cross-functional teams and communicate effectively with executives, clients, and technical stakeholders.

LEADERSHIP COMPETENCIES
Strategic leadership • Systems thinking • Executive communication • Customer engagement • Crossfunctional collaboration • Technical problem solving • AI fluency • Process improvement • Operational excellence • Continuous learning

MEASURES OF SUCCESS
→ Consistently high release quality with minimal production defects.
→ Reduced implementation timelines and post-launch issues.
→ Higher sales win rates through technical enablement.
→ Faster, higher-quality technical proposal responses.
→ Reduced engineering rework through improved technical planning.
→ Broad adoption of AI-enabled processes with measurable productivity improvements.
→ High satisfaction from internal stakeholders and strategic clients.