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Success Manager Jobs in Oregon (NOW HIRING)

NICE

Customer Success Manager

OR · On-site +1

The primary goal of the Customer Success Manager at NICE is to work closely with our cloud customer base to ensure high customer satisfaction & enable product adoption, to both preserve customer ...

Epiq

Customer Success Manager

Portland, OR · Remote

Customer Success Manager - AIPowered Legal Technology We're looking for a Customer Success Manager to help customers successfully adopt and grow with Epiq's AIenabled legal technology platforms ...

Lone Wolf Technologies

Customer Success Manager

OR · On-site +1

$75K - $85K/yr

As a Customer Success Manager at Lone Wolf, you will own the ongoing success of a portfolio of customers and help them achieve meaningful business outcomes through our solutions. You will serve as a ...

Trimble

Customer Success Manager

Lake Oswego, OR · On-site

$53K - $73K/yr

Empower Success: Become our next Customer Success Manager (Construction Tech Focus)! Are you ready to drive the digital transformation of the construction industry? We are looking for a creative ...

Nuvem

Customer Success Manager

OR · On-site +1

Customer Success Manager (Full-Time Remote, Health Tech) Who We Are: NuvemRx helps community health providers deliver on their mission by simplifying the complexity of pharmacy operations -with a ...

Cleo

Customer Success Manager

Salem, OR · On-site

Customer Success Manager Remote - US What You Will Be Doing * Manage a portfolio of 30+ accounts across the full customer lifecycle, from implementation handoff through renewal and expansion

Ping Identity

Customer Success Manager

OR · On-site +1

$76K - $95K/yr

Qualifications To be a successful Customer Success Manager, you should have: * A minimum of 4 years of related experience in Customer Success / Experience. * Experience in consulting and ...

InvoiceCloud

Customer Success Manager

OR · On-site +1

Job Details The Customer Success Manager builds strong, strategic partnerships with a defined group of clients, ensuring they achieve maximum value from the InvoiceCloud platform. As the primary ...

Elite Technology

Customer Success Manager

OR · On-site +1

$112K - $125K/yr

Position Overview The Customer Success Manager at Elite is a high-impact role focused on ensuring customers fully realize the value of our products and services. This position requires a high level ...

Ylopo

Client Success Manager

OR · On-site +1

$60K - $75K/yr

Reporting directly to the Manager of Client Success, the Client Success Manager role is focused primarily on retaining clients and providing them with an exceptional experience using our system. This ...

Autodesk

Customer Success Manager

Portland, OR · On-site

We are seeking a Customer Success Manager who will be a strategic post-sale partner across the Autodesk Operations Solutions portfolio, helping customers achieve measurable business outcomes ...

Autodesk

Customer Success Manager

Portland, OR · On-site

We are seeking a Customer Success Manager who will be a strategic post-sale partner across the Autodesk Operations Solutions portfolio, helping customers achieve measurable business outcomes ...

Autodesk, Inc.

Customer Success Manager

Portland, OR · On-site

We are seeking a Customer Success Manager who will be a strategic post-sale partner across the Autodesk Operations Solutions portfolio, helping customers achieve measurable business outcomes ...

Purple Rain

Customer Success Manager

OR · On-site

... success using industry best practises for SaaS - You're the face of our team as you'll be building great customer relationships, and managing incoming calls and customer inquiries over email and ...

Typeform

Customer Success Manager

OR · On-site +1

About the Role As a Customer Success Manager, you will be primarily responsible for partnering with Typeform's Enterprise customers to help them achieve their business goals. You'll work with new ...

Lifted

Customer Success Manager

OR · On-site +1

We're seeking a dynamic Enterprise Customer Success Manager to partner with customers and help them achieve their Talent and Workforce goals using the Lifted platform. This role is ideal for a ...

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Success Manager information

See Oregon salary details

$34.4K

$87.8K

$148K

How much do success manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for success manager in Oregon is $87,823.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,900.00 and $104,700.00 per year, depending on experience, location, and employer.

What is a success manager?

Success Managers, often called Customer Success Managers (CSMs), are professionals who work to ensure that customers achieve their desired outcomes when using a company's products or services. They build strong relationships with clients, provide onboarding and training, and act as the main point of contact for resolving issues and gathering feedback. Success Managers also help identify opportunities for customers to gain more value and may work with sales or support teams to improve the overall customer experience. Their main goal is to drive customer satisfaction, retention, and long-term loyalty.

What are the key skills and qualifications needed to thrive as a success manager?

To thrive as a Success Manager, you need strong relationship management, customer service acumen, and a solid understanding of the product or service, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, data analysis tools, and project management systems is typically required. Outstanding communication, problem-solving, and proactive listening skills help you build trust and anticipate client needs. These abilities are crucial for ensuring client satisfaction, driving retention, and fostering long-term business growth.

How does a success manager typically collaborate with cross-functional teams to support client outcomes?

Success Managers regularly work with departments like Sales, Product, and Support to ensure clients achieve their desired outcomes with the company's products or services. This often involves coordinating onboarding processes, communicating client feedback to product teams, and working alongside support to resolve any issues that arise. Effective collaboration helps build lasting client relationships and drives continuous improvement. Success Managers also participate in regular meetings with these teams to align on goals and share insights, making teamwork a core part of the role.

What are popular job titles related to Success Manager jobs in Oregon?

For Success Manager jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Success Manager jobs in Oregon look for?

The top searched job categories for Success Manager jobs in Oregon are:

What cities in Oregon are hiring for Success Manager jobs?

Cities in Oregon with the most Success Manager job openings:

Success Manager jobs near you
Infographic showing various Success Manager job openings in Oregon as of September 2026, with employment types broken down into 82% Full Time, 15% Part Time, and 3% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $87,823 per year, or $42.2 per hour.

Customer Success Manager

OR • On-site, Remote

NICE
See more jobs at NICEexternal

Full-time

Re-posted 14 days ago

Job description

So, what's the role all about? 

The primary goal of the Customer Success Manager at NICE is to work closely with our cloud customer base to ensure high customer satisfaction & enable product adoption, to both preserve customer's reoccurring revenue, & create loyal promoters driving additional business.Performance in the role is measured by retention, growth of contract values, while ensuring assigned cloud accounts become willing references for prospect customers. 

How will you make an impact? 

  • Act as the single point of ownership for customer success across assigned accounts, coordinating NiCE CX resources as needed to deliver outcomes 
  • Develop and maintain strong, productive relationships with customers, holding regular success reviews to understand their contact centre operations, business goals, and success criteria 
  • Negotiating contract renewals and maintaining high revenue retention rates 
  • Gain a deep understanding of each customer's environment, identify success gaps and opportunities, and propose solutions that accelerate adoption and business impact 
  • Identifying expansion opportunities by having a deep understanding of the customer's business operations and applying our solutions to provide business impact 
  • Proactively manage customer health, risks, and escalations, ensuring a consistently positive customer experience 
  • Performing periodic Business Reviews 
  • Acting as a strong customer advocate, while maintaining business priorities 
  • Engaging and communicating effectively with senior leaders both internally and externally 
  • Generating & maintaining account health dashboards 
  • Develop and present customized presentations to assigned clients that both quantify and qualify product/service usage, realized benefits, achievements, opportunities and success plans 
  • Contribute to high customer satisfaction and Net Promoter Scores (NPS) across the assigned portfolio 

Have you got what it takes? 

  • Strong background in Workforce Engagement, Quality Management and Contact Centers 
  • 3+ years experience in a customer-facing, role such as Consultant, SaaS Implementation Coordinator, Solutions Engineer, or hands on Customer Success Manager in the Cloud ecosystem 
  • Ability to engage in technical dialogue with customers and internal audiences 
  • 3+ years working within hosted or Software as a Service business-model 
  • Bachelor's degree or equivalent experience preferred 
  • Experience in managing the business aspects for a range of customer tiers, as well as communicating customer initiatives internally with Executive leadership 
  • Demonstrated experience in a fast-paced environment and meeting customer time constraints 
  • Experience working with Gainsight, and Salesforce 

Apply