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Success Manager Jobs in Remote, OR (NOW HIRING)

... success using industry best practises for SaaS - You're the face of our team as you'll be building great customer relationships, and managing incoming calls and customer inquiries over email and ...

... success using industry best practises for SaaS - You're the face of our team as you'll be building great customer relationships, and managing incoming calls and customer inquiries over email and ...

Maintain accurate and up-to-date records in CRM and success tools * Track customer KPIs, satisfaction/relationship health scores, and risk indicators * Prepare reports to present to clients and the ...

Maintain accurate and up-to-date records in CRM and success tools * Track customer KPIs, satisfaction/relationship health scores, and risk indicators * Prepare reports to present to clients and the ...

We are seeking a highly skilled and experienced Director of Account Management and Analytics ... Requirements * 5-8 years of experience in account management, client success, or related roles ...

Train, coach, and develop team members for success * Manage food safety, inventory, and labor efficiency Minimum Qualifications * At least 18 years of age * Minimum of 1 year of shift management ...

Train, coach, and develop team members for success * Manage food safety, inventory, and labor efficiency Minimum Qualifications * At least 18 years of age * Minimum of 1 year of shift management ...

Train, coach, and develop team members for success * Manage food safety, inventory, and labor efficiency Minimum Qualifications * At least 18 years of age * Minimum of 1 year of shift management ...

Train, coach, and develop team members for success * Manage food safety, inventory, and labor efficiency Minimum Qualifications * At least 18 years of age * Minimum of 1 year of shift management ...

Director, Customer Value Delivery

OR · Remote

$198K/yr

This role sits within the Delivery Success team and is the primary accountable leader for program governance, milestone management, and value delivery inside a customer engagement. The CVD is a ...

Director, Customer Value Delivery

OR · On-site +1

$198K/yr

This role sits within the Delivery Success team and is the primary accountable leader for program governance, milestone management, and value delivery inside a customer engagement. The CVD is a ...

Proven success managing large, complex pursuits or strategic proposals. * Strong leadership across cross-functional and multicultural teams. * Deep understanding of bid strategy, procurement, and ...

Proven success managing large, complex pursuits or strategic proposals. * Strong leadership across cross-functional and multicultural teams. * Deep understanding of bid strategy, procurement, and ...

Proven success managing large, complex pursuits or strategic proposals. * Strong leadership across cross-functional and multicultural teams. * Deep understanding of bid strategy, procurement, and ...

Proven success managing large, complex pursuits or strategic proposals. * Strong leadership across cross-functional and multicultural teams. * Deep understanding of bid strategy, procurement, and ...

Sr Key Account Manager

OR · Remote

$132K - $181K/yr

The Sr. Key Account Manager - Agriculture leads the strategy and performance of a portfolio of Key ... Success requires strong strategic thinking, structured problem solving, deep customer understanding ...

Sr Key Account Manager

OR · On-site +1

$132K - $181K/yr

The Sr. Key Account Manager - Agriculture leads the strategy and performance of a portfolio of Key ... Success requires strong strategic thinking, structured problem solving, deep customer understanding ...

What You'll Do As A Store Manager: You are in charge of the operation of a single store. This ... In order to prepare you for success, we will provide an 8 or more weeks of store leadership ...

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Showing results 1-20

Success Manager information

See Remote, OR salary details

$32.5K

$83K

$139.9K

How much do success manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for success manager in Remote, OR is $82,982.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,400.00 and $98,900.00 per year, depending on experience, location, and employer.

Will AI replace CSM?

AI is unlikely to fully replace Success Managers (CSMs), as their role involves complex interpersonal skills, strategic thinking, and personalized customer engagement that AI cannot replicate. Instead, AI tools are increasingly used to automate routine tasks, analyze data, and support CSMs in delivering better service. Success Managers who adapt by integrating AI and developing soft skills will remain valuable in customer success roles.

What jobs pay 500,000 a year in the US?

Success Managers in high-level corporate or executive roles can earn $500,000 or more annually, especially with bonuses, stock options, or profit sharing. Such compensation typically requires extensive experience, leadership skills, and often involves working in industries like technology, finance, or consulting at senior levels.

How does a Success Manager typically collaborate with cross-functional teams to support client outcomes?

Success Managers regularly work with departments like Sales, Product, and Support to ensure clients achieve their desired outcomes with the company's products or services. This often involves coordinating onboarding processes, communicating client feedback to product teams, and working alongside support to resolve any issues that arise. Effective collaboration helps build lasting client relationships and drives continuous improvement. Success Managers also participate in regular meetings with these teams to align on goals and share insights, making teamwork a core part of the role.

What does a success manager do?

A success manager is responsible for ensuring clients or customers achieve their desired outcomes with a company's products or services. They build relationships, provide support, and coordinate with internal teams to address client needs, often using tools like CRM software. Success managers typically monitor client satisfaction and work proactively to prevent issues and promote retention.

What are the key skills and qualifications needed to thrive as a Success Manager, and why are they important?

To thrive as a Success Manager, you need strong relationship management, customer service acumen, and a solid understanding of the product or service, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, data analysis tools, and project management systems is typically required. Outstanding communication, problem-solving, and proactive listening skills help you build trust and anticipate client needs. These abilities are crucial for ensuring client satisfaction, driving retention, and fostering long-term business growth.

What are Success Managers?

Success Managers, often called Customer Success Managers (CSMs), are professionals who work to ensure that customers achieve their desired outcomes when using a company's products or services. They build strong relationships with clients, provide onboarding and training, and act as the main point of contact for resolving issues and gathering feedback. Success Managers also help identify opportunities for customers to gain more value and may work with sales or support teams to improve the overall customer experience. Their main goal is to drive customer satisfaction, retention, and long-term loyalty.

What is a typical CSM salary?

A Success Manager (CSM) salary varies depending on experience, location, and industry, but typically ranges from $60,000 to $100,000 annually in the United States. Senior or enterprise-level CSMs can earn over $120,000 with bonuses and benefits. Strong communication skills and familiarity with customer relationship management (CRM) tools are often required.
What are popular job titles related to Success Manager jobs in Remote, OR? For Success Manager jobs in Remote, OR, the most frequently searched job titles are:
What cities near Remote, OR are hiring for Success Manager jobs? Cities near Remote, OR with the most Success Manager job openings:
Infographic showing various Success Manager job openings in Remote, OR as of July 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $82,982 per year, or $39.9 per hour.

Customer Success Manager

Purple Rain

OR • On-site

Part-time

Posted 27 days ago


Job description

Company Description

MadridBlues, the parent company of several e-commerce & SaaS platforms is looking for a dynamic teammate to join us to work in an environment where the demands and directions of work are constantly changing. We are a fully distributed team from over 10+ countries.

Job Description

- Build and setup processes for customer success using industry best practises for SaaS
- You're the face of our team as you'll be building great customer relationships, and managing incoming calls and customer inquiries over email and instant messaging,
- You'll enjoy working with our customers to empathise and resolve technical, billing or general support queries with a smile,
- You'll proactively engage newly onboarded customers by ensuring that they're making the most out of our features,
- You are able to notice trends among customer issues and communicate those to the Engineering & Product team,
- You can help us brainstorm and problem-solve ways we can improve our customer experience and implement those initiatives.
- Taking ownership of accounts and managing their onboarding, success, retention, and renewal processes
- Consult regularly with clients to fully understand their needs and actively solve pain points.
- Respond quickly to customer-submitted questions and requests
- Maintain portfolio and monitoring analytics, reports and KPIs
- Solicit references, referrals, and testimonials from customers
- Collaborate with product, marketing, and sales teams to communicate customer needs to design ideal offering/features
- Manage the customer renewal process and identify upsell opportunities


Qualifications

You love multi-tasking. You love knowing that each day is different and you never know exactly what's going to happen. You are excited to find out what the next big thing is in the sales scene. You love being in fast-paced environments where you are constantly learning. And you love helping people.

Previous experience in customer success is a big bonus (even better if in a SaaS startup)
A proven track record of successfully building rapport and relationships with all levels
Excellent writer and communicator
Internet savvy with a strong interest in startups
At least a year of experience in sales or customer success in a software company
Strong knowledge of online software (SaaS) products and services, broadly defined
Account management, project management and problem-solving skills
Passion for building relationships with people
High level of organization and a great attention to detail
Strong presentation skills via phone, online and in person
Ability to learn new concepts quickly
Data driven with appreciation of organization and process
Additional Information

Experience with Inside sales + account management is a plus!


This is a remote position which requires about 2 to 4 hours a day. You are expected to work by taking complete ownership.


Mandatory information to be sent during application 

  1. Expected Hourly rate (Take into account this is a long-term position)
  2. Number of hours available per week
  3. Timezone and schedule of availability (example 10 am est to 2 pm est)
  4. How soon can you get started
  5. List of software with which you have experience working with 
  6. Any additional skills which we should know about