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Customer Success Manager Remote Jobs in Remote, OR

AGFA

Sr. Customer Success Manager

OR · On-site +1

... Success Manager (CSM) serves as a strategic partner and advocate for our clients, ensuring they ... Remote: US / Canada * Travel is 25-35% depending on customer needs. What You'll Do ...

Agfa

Sr. Customer Success Manager

OR · Remote

... Success Manager (CSM) serves as a strategic partner and advocate for our clients, ensuring they ... Remote: US / Canada * Travel is 25-35% depending on customer needs. What You'll Do ...

Zerigo Health

Be Seen First

Director, Health Plan Customer Success

OR · Remote

$140K - $190K/yr

Remote · Full-Time · Reports to Chief Platform Officer At Zerigo Health, we're changing what it ... Demonstrated ability to manage a portfolio of complex enterprise accounts through all phases of the ...

New

Zerigo Health

Be Seen First

Director, Health Plan Customer Success

OR · Remote

$140K - $190K/yr

Remote · Full-Time · Reports to Chief Platform Officer At Zerigo Health, we're changing what it ... Demonstrated ability to manage a portfolio of complex enterprise accounts through all phases of the ...

New

ASK Consulting

Be Seen First

Appraisal Success Manager (278624)

OR · Remote

$24/hr

Remote Duration: 06 Months Pay Rate: $24/hr on W2 Afternoon Shift- Monday Friday- 12:30pm to 9:00pm We are seeking a highly organized, service-driven Appraisal Success Manager (ASM) to manage ...

New

Project Sapiens

Director, Customer Value Delivery

OR · Remote

$198K/yr

Remote The Director, Customer Value Delivery (CVD) owns the execution and delivery integrity of ... Works in close coordination with the Customer Success Manager on the account. The PDCA owns ...

Sapiens

Director, Customer Value Delivery

OR · On-site +1

$198K/yr

Remote The Director, Customer Value Delivery (CVD) owns the execution and delivery integrity of ... Works in close coordination with the Customer Success Manager on the account. The PDCA owns ...

Team8

Bluespine-Director of Customer Success

OR · On-site +1

We are seeking a highly skilled and experienced Director of Account Management and Analytics ... Requirements * 5-8 years of experience in account management, client success, or related roles ...

Bekaert

OEM Key Account Manager (Remote)

OR · On-site +1

Strong customer orientation with the ability to build and maintain long-term strategic ... Strong project management capabilities with experience handling complex, multi-stakeholder ...

Project Sapiens

Value Engineer

OR · Remote

Remote The Value Engineer plays a critical role at the intersection of sales , product , and ... Partner with sales teams to uncover customer pain points, strategic initiatives, and success ...

Agfa

VP Client Services NA

OR · Remote

Location: * Remote - US What You'll Do: * Strategy & SaaS transformation: Drive services ... Service Account Management & Customer success: drive evolution of the customer success organization ...

Ottobock

Regional Sales Manager (SUITX)

OR · Remote

Collaborate cross-functionally with marketing, product, and customer success teams to ensure ... Self-motivated and comfortable operating in a remote, territory-based role. * Willingness to travel ...

Vodafone

Solution Sales Specialist

OR · Remote

$21 - $28.50/hr

East Coast, USA (Remote) Company: Vodafone US Inc. Role Purpose To drive pipeline generation and ... Product Management, Vodafone Business Technical Services, Customer Success Management, Commercial ...

Vodafone

Solution Sales Specialist

OR · On-site +1

$21 - $28.50/hr

East Coast, USA (Remote) Company: Vodafone US Inc. Role Purpose To drive pipeline generation and ... Product Management, Vodafone Business Technical Services, Customer Success Management, Commercial ...

Sapiens

Value Engineer

OR · On-site +1

Remote The Value Engineer plays a critical role at the intersection of sales , product , and ... Partner with sales teams to uncover customer pain points, strategic initiatives, and success ...

Ottobock

Regional Sales Manager (SUITX)

OR · On-site +1

Collaborate cross-functionally with marketing, product, and customer success teams to ensure ... Self-motivated and comfortable operating in a remote, territory-based role. * Willingness to travel ...

Atos

Head of AI

OR · On-site +1

Geography: United States and Canada (remote/hybrid depending on location) * Travel: Up to 25-40 ... and customer success stories. • Go-to-market and revenue growth * * Own pipeline and bookings ...

Atos

Head of AI

OR · On-site +1

... briefings, and customer success stories. Go-to-market and revenue growth * * Own pipeline and ... Financial management and operations * * Help support the Head of Data and AI P&L: revenue, gross ...

Syniti

Client Account Executive| West

OR · On-site +1

This role can be remote based in the US. WHAT YOU WILL DO • Prospect, develop and close new ... ensure customer success • Active territory management targeting specific companies and ...

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All JobsCustomer Success JobsCustomer Success Manager Remote JobsCustomer Success Manager Remote Jobs in Remote, OR

Customer Success Manager Remote information

See Remote, OR salary details

$32.5K

$83K

$139.9K

How much do customer success manager remote jobs pay per year?

As of Jul 18, 2026, the average yearly pay for customer success manager remote in Remote, OR is $82,982.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,400.00 and $98,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Success Manager (Remote), and why are they important?

To thrive as a Customer Success Manager (Remote), you need a solid understanding of account management, customer relationship building, and SaaS product knowledge, often supported by a bachelor's degree in business or a related field. Familiarity with CRM tools like Salesforce, customer support platforms, and data analytics systems is typically required. Exceptional communication, problem-solving abilities, and self-motivation are crucial soft skills for excelling in a remote environment. These skills ensure customer satisfaction, retention, and effective collaboration across distributed teams, driving long-term business growth.

What is a Customer Success Manager (Remote)?

A Customer Success Manager (Remote) is a professional responsible for ensuring that customers achieve their desired outcomes while using a company's products or services, all while working from a remote location. Their main duties include onboarding new clients, providing ongoing support, and building strong relationships to encourage customer retention and satisfaction. They act as a bridge between the customer and the company, addressing any issues and identifying opportunities for customers to gain more value. Working remotely, they leverage digital communication tools to connect with clients and internal teams. This role is crucial in SaaS and service-oriented industries, where long-term customer engagement is a priority.

How to Become a Remote Customer Success Manager

The qualifications to become a remote customer success manager vary depending on the industry. If you work in a technical field, such as for a SaaS company that negotiates and develops software licensing agreements, you need strong technical skills and a background in sales or marketing. A bachelor’s degree is often useful, but several years of experience as a customer support representative or entry-level customer success worker is often considered more important. To excel in a remote customer success manager position, you must have excellent interpersonal, communication, and critical thinking skills, as well as the ability to oversee department staff.

How do Customer Success Managers working remotely typically collaborate with cross-functional teams to address client needs?

As a remote Customer Success Manager, you will regularly collaborate with teams such as sales, product, and support through virtual meetings, shared project management tools, and real-time communication platforms. Building strong relationships and maintaining clear communication are key, as you often serve as the main point of contact between clients and internal teams. You may be responsible for coordinating product feedback, troubleshooting client issues, and aligning resources to ensure client satisfaction. Effective collaboration relies on being proactive, organized, and responsive despite not sharing a physical workspace.
More about Customer Success Manager Remote jobs
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What job categories do people searching Customer Success Manager Remote jobs in Remote, OR look for? The top searched job categories for Customer Success Manager Remote jobs in Remote, OR are:
What cities near Remote, OR are hiring for Customer Success Manager Remote jobs? Cities near Remote, OR with the most Customer Success Manager Remote job openings:
Customer Success Manager Remote jobs near you
Infographic showing various Customer Success Manager Remote job openings in Remote, OR as of July 2026, with employment types broken down into 33% Full Time, 33% Part Time, and 34% Contract. Highlights an 100% Remote job distribution, with an average salary of $82,982 per year, or $39.9 per hour.

Sr. Customer Success Manager

AGFA

OR • On-site, Remote

Full-time

Medical, PTO

Posted 28 days ago

Job description

Agfa HealthCare, is a division of the Agfa-Gevaert Group which is headquartered in Mortsel, Belgium and traded on Euronext Brussels (AGFB).
At Agfa HealthCare, we support healthcare professionals across the globe to transform the delivery of care. Our focus is 100% on providing best-of-suite Imaging IT software solutions that enable secure, effective and sustainable imaging data management.
From product development to implementation, our unified Enterprise Imaging Platform is purpose-built to reduce complexity, improve productivity and deliver clinical value. We use our proven track record as an innovator, our in-depth medical knowledge and our strategic guidance to help healthcare providers achieve their clinical, operational and business strategies.
he Sr. Customer Success Manager (CSM) serves as a strategic partner and advocate for our clients, ensuring they receive maximum value from our solutions while driving long-term satisfaction, retention, and growth. This role blends proactive relationship management, issue resolution, and strategic account planning with a strong focus on identifying expansion opportunities through cross-sell and upsell initiatives.
Location:
  • Remote: US / Canada
  • Travel is 25-35% depending on customer needs.

What You'll Do (Responsibilities):
Relationship Management & Advocacy
  • Serve as the main point of contact and trusted advisor for a portfolio of clients
  • Foster strong, lasting relationships with key stakeholders at all levels, including department managers and physicians
  • Develop a deep understanding of each client's business objectives and align our solutions to their goals

Escalation & Issue Management
  • Proactively manage and resolve client escalations with urgency and professionalism
  • Coordinate with internal teams (support, product, services) to drive timely resolution and communication
  • Identify root causes of issues and advocate for systemic improvements.

Retention & Growth
  • Own customer retention and satisfaction for assigned accounts, including renewal planning
  • Partner with sales to identify and execute cross-sell and upsell opportunities
  • Contribute to revenue growth by positioning new offerings that meet evolving client needs

Operational Excellence
  • Maintain accurate and up-to-date records in CRM and success tools
  • Track customer KPIs, satisfaction/relationship health scores, and risk indicators
  • Prepare reports to present to clients and the leadership team
  • Meet client satisfaction, retention, and growth goals as measured both internally as well as through KLAS scores
  • Establish priorities and collaborate cross-departmentally
  • Travel is 25-35% depending on customer needs, and can include conference attendance

Who You Are:
  • Bachelor's degree from an accredited college or university with major course work in business administration, communication, marketing, health sciences, or a related field required.
  • Master's Degree in Healthcare or Business is a plus.
  • Minimum of 5 years of healthcare experience, preferably in Sales, Account Management, Customer Success, or client-facing roles required.
  • Professional Services experience / Implementations / Project Management is a plus
  • The ideal candidate should have a strong background in the healthcare IT industry, with hands-on experience in enterprise environments. They should also have a proven track record in client-facing roles, partnering with customers to enhance and optimize their overall experience.
  • Has Executive presence and credibility; is confident and poised with individuals at all levels
  • Works independently and can prioritize work to meet the customer's needs.
  • Strong relationship-building skills
  • Excellent organizational and time management skills
  • Strong verbal and written communication skills (including presentation skills)
  • Ability to summarize, and ability to explain technical content to a non-technical executive audience.
  • Collaboration and consultation skills
  • Positive, flexible, team player attitude

Our Values:
  • Own It (I do what I say, full accountability for results, finding solutions and Practice ethical and safe behaviors)
  • Play as One (Collaborate for a common goal, diverse perspectives. Listen and communicate with respect, support decision for teams' benefits)
  • Move Forward (Embrace change, explore opportunities to innovate, feedback and improve performance, Proactive steps to resolve issues and continuous progress).
  • Drive Value (Bold choices to maximize value creation, customer deliver exceptional value, add value to all stakeholders, use data to generate crucial insights and outcomes).

What we offer now and in the future:
  • Dynamic global organization with a history of innovation and strong product portfolio.
  • Challenging environment combined with a supportive management structure.
  • Career development and growth.
  • Competitive salary and benefit package.
  • Friendly work environment surrounded by dedicated and professional colleagues.

Diversity and Inclusion:
At Agfa, our mission at Agfa is to ensure that everyone belongs. We believe that diversity and inclusion of others promotes a greater feeling of belonging and higher levels of engagement. We know that if we work together, we can do amazing things, and that our differences are what make our company, products, and services great.
Compensation: At Agfa HealthCare, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we're happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.
AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.
We offer a rewarding career in a field that impacts lives, the opportunity to work with a talented and committed team of individuals, training and career development programs, and a competitive compensation and benefits package. If you want to be part of this experience, we'll take you there!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment application process, please contact agfahealthcarehrna@agfa.com.
At Agfa HealthCare, we are passionate about creating an inclusive workplace that promotes diversity of Age, Gender, Gender Identity or expression, Race, Sexual Orientation, Physical Ability, Ethnicity, or any other aspect that makes someone unique. The differences among us are our strengths. We are committed to promoting a diverse, equal and inclusive workplace that fully represents the different cultures, viewpoints and backgrounds of our global organization and the world we live in.
Learn more about Agfa HealthCare and follow us on Instagram.

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