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Full Time Customer Success Manager Remote Jobs in Remote, OR

Project Sapiens

VP Customer Success

OR · Remote

Remote - East Coast, US About Sapiens Sapiens International is a global provider of core software ... Experience with cloud-native or SaaS delivery and managed solutions. * Executive presence and ...

New

Wyndham Hotels & Resorts

Manager, Remote Sales Support

OR · On-site +1

$70K - $80K/yr

Remote in the United States, Remote, Remote, Remote 00000 Employment Status: Full-time Compensation ... customers and communities around the world. About Wyndham Wyndham Hotels & Resorts is the champion ...

Wyndham Hotels & Resorts

Manager, Remote Sales Support

OR · Remote

$70K - $80K/yr

Wyndham Hotels & Resorts is now seeking a Manager, Remote Sales Support to join our team at the ... Remote in the United States, Remote, Remote, Remote 00000 Employment Status: Full-time Compensation ...

Sapiens

Program Director - Customer Architect

OR · On-site +1

Remote The Program Director owns the execution and delivery integrity of Sapiens customer programs ... Works in close coordination with the Customer Success Manager on the account. The PDCA owns ...

Bekaert

OEM Key Account Manager (Remote)

OR · On-site +1

Strong customer orientation with the ability to build and maintain long-term strategic ... Strong project management capabilities with experience handling complex, multi-stakeholder ...

Bekaert

OEM Key Account Manager (Remote)

OR · Remote

Strong customer orientation with the ability to build and maintain long-term strategic ... Strong project management capabilities with experience handling complex, multi-stakeholder ...

Ottobock

Sr. Key Account Manager (SUITX)

OR · Remote

$65K - $80K/yr

Collaborate cross-functionally with marketing, product, and customer success teams to ensure ... Self-motivated and comfortable operating in a remote, territory-based role. * Willingness to travel ...

Ottobock

Sr. Key Account Manager (SUITX)

OR · On-site +1

$65K - $80K/yr

Collaborate cross-functionally with marketing, product, and customer success teams to ensure ... Self-motivated and comfortable operating in a remote, territory-based role. * Willingness to travel ...

Sapiens

Account Executive, P&C

OR · On-site +1

You will manage complex sales cycles for Sapiens' suite of offerings, including Policy ... Working closely with Customer Success, Product, Delivery, Finance, Legal, and Executive Leadership ...

Project Sapiens

Account Executive, P&C

OR · Remote

Remote The Account Executive is responsible for growing software and services revenue within an ... Working closely with Customer Success, Product, Delivery, Finance, Legal, and Executive Leadership ...

Project Sapiens

Account Executive

OR · Remote

Remote The Account Executive is responsible for growing software and services revenue within an ... Working closely with Customer Success, Product, Delivery, Finance, Legal, and Executive Leadership ...

Sapiens

Account Executive

OR · On-site +1

You will manage complex sales cycles for Sapiens' suite of offerings, including Policy ... Working closely with Customer Success, Product, Delivery, Finance, Legal, and Executive Leadership ...

Atos

Head of AI

OR · On-site +1

Geography: United States and Canada (remote/hybrid depending on location) * Travel: Up to 25-40 ... and customer success stories. • Go-to-market and revenue growth * * Own pipeline and bookings ...

Atos

Head of AI

OR · Remote

... briefings, and customer success stories. Go-to-market and revenue growth * * Own pipeline and ... Financial management and operations * * Help support the Head of Data and AI P&L: revenue, gross ...

Sapiens

Value Engineer - Applied AI

OR · On-site +1

Remote The Value Engineer - Applied AI sits at the intersection of sales , product , customer ... Partner with Customer Success to track actual AI-driven outcomes against proposed value models.

Project Sapiens

Value Engineer - Applied AI

OR · Remote

Remote The Value Engineer - Applied AI sits at the intersection of sales , product , customer ... Partner with Customer Success to track actual AI-driven outcomes against proposed value models.

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All JobsCustomer Success JobsFull Time Customer Success Manager Remote JobsFull Time Customer Success Manager Remote Jobs in Remote, OR

Full Time Customer Success Manager Remote information

See Remote, OR salary details

$32.5K

$83K

$139.9K

How much do full time customer success manager remote jobs pay per year?

As of Aug 23, 2026, the average yearly pay for full time customer success manager remote in Remote, OR is $82,982.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,400.00 and $98,900.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Customer Success Manager Remote vs Customer Support Specialist Remote?

AspectFull Time Customer Success Manager RemoteCustomer Support Specialist Remote
Required CredentialsBachelor's degree, experience in customer success or account managementHigh school diploma or equivalent, customer service experience
Work EnvironmentProactive engagement, strategic account management, relationship buildingReactive support, troubleshooting, responding to customer inquiries
Employer & Industry UsageTech, SaaS, software companiesTech, retail, service industries
Search & Comparison IntentUnderstanding roles with strategic customer engagementFinding entry-level or reactive support roles

The main difference is that a Full Time Customer Success Manager Remote focuses on proactive relationship management and strategic account growth, requiring more experience and a broader skill set. In contrast, a Customer Support Specialist Remote handles reactive customer inquiries and troubleshooting, often with less experience required. Both roles are remote and common in tech industries, but they serve different functions within customer service and success teams.

What are the most commonly searched types of Customer Success Manager Remote jobs in Remote, OR?

The most popular types of Customer Success Manager Remote jobs in Remote, OR are:

What are popular job titles related to Full Time Customer Success Manager Remote jobs in Remote, OR?

For Full Time Customer Success Manager Remote jobs in Remote, OR, the most frequently searched job titles are:

What job categories do people searching Full Time Customer Success Manager Remote jobs in Remote, OR look for?

The top searched job categories for Full Time Customer Success Manager Remote jobs in Remote, OR are:

Full Time Customer Success Manager Remote jobs near you

VP Customer Success

Project Sapiens

OR • Remote

Full-time

Posted yesterday

New

Job description

We are building a new Customer Success team and are hiring a VP of Customer Success to own our most strategic insurance customers. You will be the customer's senior point of continuity across Support, Delivery, and Sales, and the person accountable for retaining and growing the revenue in your portfolio. This is a named, senior relationship role for people who operate at C-suite level and think commercially - not a shared-queue support function.

Working Model: Remote - East Coast, US

About Sapiens

Sapiens International is a global provider of core software for the insurance industry, serving Property & Casualty, Life & Pensions, and Reinsurance carriers worldwide. Our Customer Success team keeps and grows our most strategic customers beyond go-live.

What you will do

  • Own the senior relationship for a portfolio of strategic insurance accounts, developing a deep, cross-functional understanding of each customer's business and priorities.
  • Own account health and the growth plan for each account; ensure visibility of account and programme health internally and with the customer, and act early on risk.
  • Run the full executive business review cycle: preparation, delivery, value story, and follow-through.
  • Drive product adoption across your accounts so customers achieve maximum value, and provide early insight and adoption recommendations on new products and features.
  • Build the value case that makes each account renewal-ready ahead of the renewal conversation (you do not sign it).
  • Identify and qualify expansion opportunities and hand them to Sales to close. You own the signal, not the sale.
  • Orchestrate Support, Delivery, and Sales, taking point to drive customer issues to resolution through a standard methodology, so the customer experiences one relationship, not four functions.
  • Act as the account-level voice of the customer, feeding feedback into Sapiens' product and Voice-of-Customer loop.
  • Carry accountability for Net Revenue Retention across your portfolio.

 

Scope

You own the customer's success and growth. You do not carry a sales quota or close deals, run support tickets, or run implementation projects - Sales, Support, and Delivery own those. You make accounts renewable, qualify expansion, orchestrate, and escalate on the customer's behalf.

 

What you will bring (essential)

  • 8+ years relevant experience across Customer Success, implementation / delivery, or sales, managing strategic or named accounts.
  • Experience with cloud-native or SaaS delivery and managed solutions.
  • Executive presence and communication: able to define a vision, build a persuasive business case, establish personal credibility, and resolve conflicting views at C-suite level.
  • Commercial fluency: able to build and defend a value and ROI narrative in the customer's own insurance terms.
  • A track record of owning retention and expansion outcomes (NRR / gross retention) on a named book of accounts.
  • Able to manage multiple strategic accounts and initiatives simultaneously and under pressure.
  • Willingness to travel to customer sites, executive reviews, and company events.

 

What you will bring (desirable)

  • Insurance domain depth: strong knowledge of the P&C, Life & Pensions, or Reinsurance space, industry trends, and the economics of an insurer.
  • Account planning and growth-plan coordination across multiple work streams.
  • Customer-side coaching and change-management experience - executing a plan and adapting to obstacles, not just defining it.
  • Experience with cloud-native or SaaS delivery and managed solutions.
  • Working within a born-in-the-cloud software company.

Sapiens is an equal opportunity employer. We value diversity and strive to create an inclusive work environment that embraces individuals from diverse backgrounds.

Natalie.Smith@sapiens.com is your contact for any questions. We kindly ask that you apply through our website or LinkedIn.

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