... customer success using industry best practises for SaaS - You're the face of our team as you'll be building great customer relationships, and managing incoming calls and customer inquiries over email ...
... customer success using industry best practises for SaaS - You're the face of our team as you'll be building great customer relationships, and managing incoming calls and customer inquiries over email ...
Customer Success Manager
OR · On-site
... customer success using industry best practises for SaaS - You're the face of our team as you'll be building great customer relationships, and managing incoming calls and customer inquiries over email ...
Customer Success Manager
OR · On-site
... customer success using industry best practises for SaaS - You're the face of our team as you'll be building great customer relationships, and managing incoming calls and customer inquiries over email ...
Sr. Customer Success Manager
OR · Remote
Maintain accurate and up-to-date records in CRM and success tools * Track customer KPIs, satisfaction/relationship health scores, and risk indicators * Prepare reports to present to clients and the ...
Sr. Customer Success Manager
OR · Remote
Maintain accurate and up-to-date records in CRM and success tools * Track customer KPIs, satisfaction/relationship health scores, and risk indicators * Prepare reports to present to clients and the ...
Sr. Customer Success Manager
OR · On-site +1
Maintain accurate and up-to-date records in CRM and success tools * Track customer KPIs, satisfaction/relationship health scores, and risk indicators * Prepare reports to present to clients and the ...
Sr. Customer Success Manager
OR · On-site +1
Maintain accurate and up-to-date records in CRM and success tools * Track customer KPIs, satisfaction/relationship health scores, and risk indicators * Prepare reports to present to clients and the ...
Bluespine-Director of Customer Success
OR · On-site +1
We are seeking a highly skilled and experienced Director of Account Management and Analytics ... Requirements * 5-8 years of experience in account management, client success, or related roles ...
Bluespine-Director of Customer Success
OR · On-site +1
We are seeking a highly skilled and experienced Director of Account Management and Analytics ... Requirements * 5-8 years of experience in account management, client success, or related roles ...
Director, Customer Value Delivery
OR · Remote
$198K/yr
This role sits within the Delivery Success team and is the primary accountable leader for program governance, milestone management, and value delivery inside a customer engagement. The CVD is a ...
Director, Customer Value Delivery
OR · Remote
$198K/yr
This role sits within the Delivery Success team and is the primary accountable leader for program governance, milestone management, and value delivery inside a customer engagement. The CVD is a ...
Director, Customer Value Delivery
OR · On-site +1
$198K/yr
This role sits within the Delivery Success team and is the primary accountable leader for program governance, milestone management, and value delivery inside a customer engagement. The CVD is a ...
Director, Customer Value Delivery
OR · On-site +1
$198K/yr
This role sits within the Delivery Success team and is the primary accountable leader for program governance, milestone management, and value delivery inside a customer engagement. The CVD is a ...
Customer Accounts Manager
$17 - $17.75/hr
Skills for Success Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership ...
Customer Accounts Manager
$17 - $17.75/hr
Skills for Success Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership ...
Customer Accounts Manager
$17 - $17.75/hr
Skills for Success Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership ...
Customer Accounts Manager
$17 - $17.75/hr
Skills for Success Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership ...
Customer Accounts Manager
North Bend, OR · On-site
$17 - $17.75/hr
Skills for Success Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership ...
Customer Accounts Manager
North Bend, OR · On-site
$17 - $17.75/hr
Skills for Success Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership ...
Customer Accounts Manager
North Bend, OR · On-site
$17 - $17.75/hr
Skills for Success Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership ...
Customer Accounts Manager
North Bend, OR · On-site
$17 - $17.75/hr
Skills for Success Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership ...
Value Engineer
OR · Remote
Partner with sales teams to uncover customer pain points, strategic initiatives, and success ... Required Qualifications * 7+ years in value engineering, management consulting, financial analysis ...
Value Engineer
OR · Remote
Partner with sales teams to uncover customer pain points, strategic initiatives, and success ... Required Qualifications * 7+ years in value engineering, management consulting, financial analysis ...
Retention Strategist
OR · On-site
$88K - $118K/yr
The Role The Retention Strategist is a critical member of the Large Enterprise GTM Customer Success organization. This role is responsible for driving customer retention, managing complex renewal ...
Retention Strategist
OR · On-site
$88K - $118K/yr
The Role The Retention Strategist is a critical member of the Large Enterprise GTM Customer Success organization. This role is responsible for driving customer retention, managing complex renewal ...
Sr. Key Account Manager (SUITX)
OR · Remote
$65K - $80K/yr
Collaborate cross-functionally with marketing, product, and customer success teams to ensure ... Proven ability to manage complex, multi-stakeholder sales cycles. * Experience selling into ...
Sr. Key Account Manager (SUITX)
OR · Remote
$65K - $80K/yr
Collaborate cross-functionally with marketing, product, and customer success teams to ensure ... Proven ability to manage complex, multi-stakeholder sales cycles. * Experience selling into ...
Client Account Executive| West
OR · On-site
... customer success Active territory management targeting specific companies and collaborating with select partners to drive incremental pipeline Manage complex, enterprise wide sales-cycles and ...
Client Account Executive| West
OR · On-site
... customer success Active territory management targeting specific companies and collaborating with select partners to drive incremental pipeline Manage complex, enterprise wide sales-cycles and ...
Sr. Key Account Manager (SUITX)
OR · On-site +1
$65K - $80K/yr
Collaborate cross-functionally with marketing, product, and customer success teams to ensure ... Proven ability to manage complex, multi-stakeholder sales cycles. * Experience selling into ...
Sr. Key Account Manager (SUITX)
OR · On-site +1
$65K - $80K/yr
Collaborate cross-functionally with marketing, product, and customer success teams to ensure ... Proven ability to manage complex, multi-stakeholder sales cycles. * Experience selling into ...
Head of AI
OR · On-site +1
Drive customer adoption, measurable business value, and referenceability through disciplined success management. • Talent, org design, and culture * * Build and scale a high-performing AI team ...
Head of AI
OR · On-site +1
Drive customer adoption, measurable business value, and referenceability through disciplined success management. • Talent, org design, and culture * * Build and scale a high-performing AI team ...
Head of AI
OR · On-site +1
Drive customer adoption, measurable business value, and referenceability through disciplined success management. Talent, org design, and culture * * Build and scale a high-performing AI team: hiring ...
Head of AI
OR · On-site +1
Drive customer adoption, measurable business value, and referenceability through disciplined success management. Talent, org design, and culture * * Build and scale a high-performing AI team: hiring ...
Software Development Manager (Broadcom CA 2E)
OR · Remote
$115K - $152K/yr
Title: Manager, Software Development (Broadcom CA 2E) Position Summary The Manager of Software ... ensuring customer success and alignment with business unit objectives and product strategies.
Software Development Manager (Broadcom CA 2E)
OR · Remote
$115K - $152K/yr
Title: Manager, Software Development (Broadcom CA 2E) Position Summary The Manager of Software ... ensuring customer success and alignment with business unit objectives and product strategies.
Account Manager
OR · Remote
You have a 2 - 4 years of experience in account management or customer success * Proven ability to manage multiple accounts and build long-term relationships * Strong understanding of pharma or life ...
Account Manager
OR · Remote
You have a 2 - 4 years of experience in account management or customer success * Proven ability to manage multiple accounts and build long-term relationships * Strong understanding of pharma or life ...
Customer Success Manager Govtech information
See Remote, OR salary details
$32.5K - $42.2K
4% of jobs
$42.2K - $52K
10% of jobs
$58.8K is the 25th percentile. Wages below this are outliers.
$52K - $61.8K
16% of jobs
$61.8K - $71.5K
15% of jobs
The median wage is $75.3K / yr.
$71.5K - $81.3K
14% of jobs
$81.3K - $91K
14% of jobs
$93.8K is the 75th percentile. Wages above this are outliers.
$91K - $100.8K
10% of jobs
$100.8K - $110.6K
10% of jobs
$110.6K - $120.3K
4% of jobs
$120.3K - $130.1K
2% of jobs
$130.1K - $139.9K
2% of jobs
$32.5K
$83K
$139.9K
How much do customer success manager govtech jobs pay per year?
As of Jul 27, 2026, the average yearly pay for customer success manager govtech in Remote, OR is $82,982.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,400.00 and $98,900.00 per year, depending on experience, location, and employer.
What is a Customer Success Manager in Govtech?
A Customer Success Manager (CSM) in Govtech is responsible for ensuring that government clients effectively adopt and benefit from technology solutions provided by their company. They act as the main point of contact between the tech provider and public sector clients, helping to onboard users, resolve issues, and maximize the value gained from the product or service. Their role is crucial in building long-term relationships, driving client satisfaction, and enabling digital transformation within government organizations.
What are the key skills and qualifications needed to thrive as a Customer Success Manager in Govtech, and why are they important?
To thrive as a Customer Success Manager in Govtech, you need a strong understanding of government processes, client relationship management, and SaaS solutions, typically supported by a degree in business, public administration, or a related field. Familiarity with CRM software like Salesforce, customer analytics tools, and government procurement systems is highly valuable. Exceptional communication, problem-solving, and stakeholder management skills help build trust and ensure client satisfaction. These capabilities are crucial for driving product adoption, maximizing client retention, and navigating the unique challenges of government clients.
How does a Customer Success Manager in Govtech typically collaborate with government clients and internal teams to ensure project success?
As a Customer Success Manager in the Govtech sector, you will regularly liaise with government stakeholders to understand their unique needs, regulatory requirements, and project goals. You’ll serve as the main point of contact, coordinating with product, engineering, and support teams to tailor solutions, manage expectations, and resolve issues promptly. Success in this role often requires strong communication skills, patience, and the ability to navigate complex approval processes. Building trust with clients and fostering a collaborative internal environment are key to delivering value and ensuring long-term satisfaction.
What is the difference between Customer Success Manager Govtech vs Customer Support Specialist Govtech?
| Aspect | Customer Success Manager Govtech | Customer Support Specialist Govtech |
|---|---|---|
| Primary Focus | Building long-term client relationships and ensuring product adoption | Providing technical support and resolving user issues |
| Required Skills | Customer relationship management, communication, strategic planning | Technical troubleshooting, product knowledge, problem-solving |
| Work Environment | Proactive engagement with clients, account management | Reactive support, helpdesk or support center |
| Industry Usage | Used in government technology projects to retain clients | Used to assist users with technical problems in govtech products |
The main difference is that Customer Success Managers Govtech focus on fostering ongoing relationships and ensuring clients derive value from products, while Customer Support Specialists Govtech handle immediate technical issues. Both roles are essential in the govtech industry but serve different functions in client engagement and support.
What are popular job titles related to Customer Success Manager Govtech jobs in Remote, OR? For Customer Success Manager Govtech jobs in Remote, OR, the most frequently searched job titles are:
What job categories do people searching Customer Success Manager Govtech jobs in Remote, OR look for? The top searched job categories for Customer Success Manager Govtech jobs in Remote, OR are:
- Customer Success Manager Edtech
- Customer Success
- Virtual Customer Success Manager
- Founding Customer Success Manager
- Full Time Customer Success
- Global Customer Success Manager
- Entry Level Customer Success Manager Remote
- Urgently Hiring Senior Customer Success Manager
- Evening Customer Success Manager Edtech
- Customer Success Saas
What cities near Remote, OR are hiring for Customer Success Manager Govtech jobs? Cities near Remote, OR with the most Customer Success Manager Govtech job openings:
Part-time
Posted 28 days ago
Job description
Company Description
MadridBlues, the parent company of several e-commerce & SaaS platforms is looking for a dynamic teammate to join us to work in an environment where the demands and directions of work are constantly changing. We are a fully distributed team from over 10+ countries.
Job Description
- Build and setup processes for customer success using industry best practises for SaaS
- You're the face of our team as you'll be building great customer relationships, and managing incoming calls and customer inquiries over email and instant messaging,
- You'll enjoy working with our customers to empathise and resolve technical, billing or general support queries with a smile,
- You'll proactively engage newly onboarded customers by ensuring that they're making the most out of our features,
- You are able to notice trends among customer issues and communicate those to the Engineering & Product team,
- You can help us brainstorm and problem-solve ways we can improve our customer experience and implement those initiatives.
- Taking ownership of accounts and managing their onboarding, success, retention, and renewal processes
- Consult regularly with clients to fully understand their needs and actively solve pain points.
- Respond quickly to customer-submitted questions and requests
- Maintain portfolio and monitoring analytics, reports and KPIs
- Solicit references, referrals, and testimonials from customers
- Collaborate with product, marketing, and sales teams to communicate customer needs to design ideal offering/features
- Manage the customer renewal process and identify upsell opportunities
Qualifications
You love multi-tasking. You love knowing that each day is different and you never know exactly what's going to happen. You are excited to find out what the next big thing is in the sales scene. You love being in fast-paced environments where you are constantly learning. And you love helping people.
Previous experience in customer success is a big bonus (even better if in a SaaS startup)
A proven track record of successfully building rapport and relationships with all levels
Excellent writer and communicator
Internet savvy with a strong interest in startups
At least a year of experience in sales or customer success in a software company
Strong knowledge of online software (SaaS) products and services, broadly defined
Account management, project management and problem-solving skills
Passion for building relationships with people
High level of organization and a great attention to detail
Strong presentation skills via phone, online and in person
Ability to learn new concepts quickly
Data driven with appreciation of organization and process
Additional Information
Experience with Inside sales + account management is a plus!
This is a remote position which requires about 2 to 4 hours a day. You are expected to work by taking complete ownership.
Mandatory information to be sent during application
- Expected Hourly rate (Take into account this is a long-term position)
- Number of hours available per week
- Timezone and schedule of availability (example 10 am est to 2 pm est)
- How soon can you get started
- List of software with which you have experience working with
- Any additional skills which we should know about