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Remote Customer Success Jobs in Remote, OR (NOW HIRING)

Purple Rain

Customer Success Manager

OR · Remote

Previous experience in customer success is a big bonus (even better if in a SaaS startup) A proven ... This is a remote position which requires about 2 to 4 hours a day. You are expected to work by ...

Project Sapiens

VP Customer Success

OR · Remote

Remote - East Coast, US About Sapiens Sapiens International is a global provider of core software ... Our Customer Success team keeps and grows our most strategic customers beyond go-live. What you ...

Sapiens

VP Customer Success

OR · On-site +1

Remote - East Coast, US About Sapiens Sapiens International is a global provider of core software ... Our Customer Success team keeps and grows our most strategic customers beyond go-live. What you ...

Sapiens

Program Director - Customer Architect

OR · On-site +1

Remote The Program Director owns the execution and delivery integrity of Sapiens customer programs. This role sits within the Delivery Success team and is the primary accountable leader for program ...

Project Sapiens

Account Executive, P&C

OR · Remote

Remote The Account Executive is responsible for growing software and services revenue within an ... Working closely with Customer Success, Product, Delivery, Finance, Legal, and Executive Leadership ...

Sapiens

Account Executive, P&C

OR · On-site +1

Remote The Account Executive is responsible for growing software and services revenue within an ... Working closely with Customer Success, Product, Delivery, Finance, Legal, and Executive Leadership ...

Project Sapiens

Account Executive

OR · Remote

Remote The Account Executive is responsible for growing software and services revenue within an ... Working closely with Customer Success, Product, Delivery, Finance, Legal, and Executive Leadership ...

Sapiens

Account Executive

OR · On-site +1

Remote The Account Executive is responsible for growing software and services revenue within an ... Working closely with Customer Success, Product, Delivery, Finance, Legal, and Executive Leadership ...

Sapiens

Value Engineer - Applied AI

OR · On-site +1

Remote The Value Engineer - Applied AI sits at the intersection of sales , product , customer success , and enterprise AI deployment . This is a hybrid role that blends traditional value engineering ...

Project Sapiens

Value Engineer - Applied AI

OR · Remote

Remote The Value Engineer - Applied AI sits at the intersection of sales , product , customer success , and enterprise AI deployment . This is a hybrid role that blends traditional value engineering ...

Ottobock

Sr. Key Account Manager (SUITX)

OR · Remote

$65K - $80K/yr

Collaborate cross-functionally with marketing, product, and customer success teams to ensure ... Self-motivated and comfortable operating in a remote, territory-based role. * Willingness to travel ...

Ottobock

Sr. Key Account Manager (SUITX)

OR · On-site +1

$65K - $80K/yr

Collaborate cross-functionally with marketing, product, and customer success teams to ensure ... Self-motivated and comfortable operating in a remote, territory-based role. * Willingness to travel ...

The Magneto Effect LLC

Be Seen First

Sales Closer Remote

OR · Remote

$150K - $220K/yr

Based on this success and increased market demand, we're expanding our team of remote closers who ... Experience using CRM platforms to execute campaigns that connect marketing-driven leads to sales ...

Atos

Head of AI

OR · Remote

... briefings, and customer success stories. Go-to-market and revenue growth * * Own pipeline and ... Remote or hybrid within North America; may require proximity to major client hubs. * Travel ...

Atos

Head of AI

OR · On-site +1

... and customer success stories. • Go-to-market and revenue growth * * Own pipeline and bookings ... Remote or hybrid within North America; may require proximity to major client hubs. * Travel ...

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Showing results 1-20

All JobsCustomer Success JobsRemote Customer Success JobsRemote Customer Success Jobs in Remote, OR

Remote Customer Success information

See Remote, OR salary details

$32.5K

$83K

$139.9K

How much do remote customer success jobs pay per year?

As of Aug 28, 2026, the average yearly pay for remote customer success in Remote, OR is $82,982.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,400.00 and $98,900.00 per year, depending on experience, location, and employer.

What is a remote customer success?

A Remote Customer Success job involves helping customers achieve their goals while using a company's product or service, all while working remotely. Professionals in this role focus on customer satisfaction, retention, and engagement by providing support, guidance, and strategic recommendations. They often communicate via email, chat, or video calls to address customer needs, troubleshoot issues, and ensure a positive experience. Strong communication skills, problem-solving abilities, and a customer-first mindset are essential for success in this role.

What skills and qualifications are needed for a remote customer success?

To succeed as a Remote Customer Success professional, you need strong communication and problem-solving skills, a customer-oriented mindset, and relevant experience or education, often in business or communications. Familiarity with customer relationship management (CRM) platforms like Salesforce or Zendesk, and proficiency in digital communication tools such as email, chat, and video conferencing software is typically required. Outstanding empathy, adaptability, and the ability to build rapport remotely set top performers apart. These skills ensure you can efficiently address customer needs, build lasting relationships, and contribute positively to customer retention and satisfaction from a remote environment.

What are typical challenges faced by remote customer success professionals, and how can they be managed?

Remote Customer Success professionals often encounter challenges such as building customer trust without face-to-face interaction, managing communication across different time zones, and staying aligned with internal teams. These challenges can be managed by leveraging clear, proactive communication, setting regular check-ins with clients, and utilizing collaboration platforms to stay in sync with colleagues. Developing strong organizational skills and maintaining detailed records in CRM systems can also help track customer issues and ensure follow-through. Many companies provide structured onboarding, ongoing training, and regular team meetings to support remote staff in overcoming these hurdles.

What are the most commonly searched types of Customer Success jobs in Remote, OR?

The most popular types of Customer Success jobs in Remote, OR are:

What are popular job titles related to Remote Customer Success jobs in Remote, OR?

For Remote Customer Success jobs in Remote, OR, the most frequently searched job titles are:

What job categories do people searching Remote Customer Success jobs in Remote, OR look for?

The top searched job categories for Remote Customer Success jobs in Remote, OR are:

What cities near Remote, OR are hiring for Remote Customer Success jobs?

Cities near Remote, OR with the most Remote Customer Success job openings:

Remote Customer Success jobs near you
Infographic showing various Remote Customer Success job openings in Remote, OR as of August 2026, with employment types broken down into 81% Full Time, 16% Part Time, and 3% Contract. Highlights an 74% Physical, 1% Hybrid, and 25% Remote job distribution, with an average salary of $82,982 per year, or $39.9 per hour.

Customer Success Manager

Purple Rain

OR • Remote

Part-time

Re-posted 19 hours ago

Job description

Company Description

MadridBlues, the parent company of several e-commerce & SaaS platforms is looking for a dynamic teammate to join us to work in an environment where the demands and directions of work are constantly changing. We are a fully distributed team from over 10+ countries.

Job Description

- Build and setup processes for customer success using industry best practises for SaaS
- You're the face of our team as you'll be building great customer relationships, and managing incoming calls and customer inquiries over email and instant messaging,
- You'll enjoy working with our customers to empathise and resolve technical, billing or general support queries with a smile,
- You'll proactively engage newly onboarded customers by ensuring that they're making the most out of our features,
- You are able to notice trends among customer issues and communicate those to the Engineering & Product team,
- You can help us brainstorm and problem-solve ways we can improve our customer experience and implement those initiatives.
- Taking ownership of accounts and managing their onboarding, success, retention, and renewal processes
- Consult regularly with clients to fully understand their needs and actively solve pain points.
- Respond quickly to customer-submitted questions and requests
- Maintain portfolio and monitoring analytics, reports and KPIs
- Solicit references, referrals, and testimonials from customers
- Collaborate with product, marketing, and sales teams to communicate customer needs to design ideal offering/features
- Manage the customer renewal process and identify upsell opportunities


Qualifications

You love multi-tasking. You love knowing that each day is different and you never know exactly what's going to happen. You are excited to find out what the next big thing is in the sales scene. You love being in fast-paced environments where you are constantly learning. And you love helping people.

Previous experience in customer success is a big bonus (even better if in a SaaS startup)
A proven track record of successfully building rapport and relationships with all levels
Excellent writer and communicator
Internet savvy with a strong interest in startups
At least a year of experience in sales or customer success in a software company
Strong knowledge of online software (SaaS) products and services, broadly defined
Account management, project management and problem-solving skills
Passion for building relationships with people
High level of organization and a great attention to detail
Strong presentation skills via phone, online and in person
Ability to learn new concepts quickly
Data driven with appreciation of organization and process
Additional Information

Experience with Inside sales + account management is a plus!


This is a remote position which requires about 2 to 4 hours a day. You are expected to work by taking complete ownership.


Mandatory information to be sent during application 

  1. Expected Hourly rate (Take into account this is a long-term position)
  2. Number of hours available per week
  3. Timezone and schedule of availability (example 10 am est to 2 pm est)
  4. How soon can you get started
  5. List of software with which you have experience working with 
  6. Any additional skills which we should know about

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