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Customer Success Jobs in Remote, OR (NOW HIRING)

Purple Rain

Customer Success Manager

OR

We are a fully distributed team from over 10+ countries. - Build and setup processes for customer success using industry best practises for SaaS - You're the face of our team as you'll be building ...

Purple Rain

Customer Success Manager

OR · On-site

We are a fully distributed team from over 10+ countries. - Build and setup processes for customer success using industry best practises for SaaS - You're the face of our team as you'll be building ...

Agfa

Sr. Customer Success Manager

OR · Remote

Maintain accurate and up-to-date records in CRM and success tools * Track customer KPIs, satisfaction/relationship health scores, and risk indicators * Prepare reports to present to clients and the ...

AGFA

Sr. Customer Success Manager

OR · On-site +1

Maintain accurate and up-to-date records in CRM and success tools * Track customer KPIs, satisfaction/relationship health scores, and risk indicators * Prepare reports to present to clients and the ...

Team8

Bluespine-Director of Customer Success

OR · On-site +1

Requirements * 5-8 years of experience in account management, client success, or related roles within data analytics, technology, or consulting environments. * 4 years of experience in healthcare ...

Project Sapiens

Director, Customer Value Delivery

OR · Remote

$198K/yr

This role sits within the Delivery Success team and is the primary accountable leader for program governance, milestone management, and value delivery inside a customer engagement. The CVD is a ...

Sapiens

Director, Customer Value Delivery

OR · On-site +1

$198K/yr

This role sits within the Delivery Success team and is the primary accountable leader for program governance, milestone management, and value delivery inside a customer engagement. The CVD is a ...

Agfa

VP Client Services NA

OR · Remote

Service Account Management & Customer success: drive evolution of the customer success organization with vision to grow the account management function to drive not only customer success, revenue ...

Project Sapiens

Value Engineer

OR · Remote

Remote The Value Engineer plays a critical role at the intersection of sales , product , and customer success , helping customers understand, quantify, and realize the measurable business value of ...

Lumen Technologies

Retention Strategist

OR

$88K - $118K/yr

The Role The Retention Strategist is a critical member of the Large Enterprise GTM Customer Success organization. This role is responsible for driving customer retention, managing complex renewal ...

Syniti

Client Account Executive| West

OR · On-site

The Client Account Executive will focus on software and services sales ultimately driving our customer's success. This role can be remote based in the US. WHAT YOU WILL DO Prospect, develop and close ...

Syniti

Client Account Executive| West

OR · On-site +1

The Client Account Executive will focus on software and services sales ultimately driving our customer's success. This role can be remote based in the US. WHAT YOU WILL DO • Prospect, develop and ...

Sapiens

Value Engineer

OR · On-site +1

Partner with sales teams to uncover customer pain points, strategic initiatives, and success metrics. * Lead discovery sessions with customer executives to understand business processes, KPI gaps ...

Lumen Technologies

Federal Solution Engineer

OR · Remote

$101K - $134K/yr

The Role Lumen Solution Engineers work in partnership with our Sales & Customer Success Executives, leading innovative conversations that help shape the growth of our Federal customers. You will ...

Purple Rain

Inside Sales Rep

OR

Qualifications 1+ years of prior Inside Sales / customer success experience. - Strong knowledge and experience using any CRM - Technical savvy and/or a hunger to learn. You'll need to use our tools ...

Purple Rain

Inside Sales Rep

OR · On-site

Qualifications 1+ years of prior Inside Sales / customer success experience. - Strong knowledge and experience using any CRM - Technical savvy and/or a hunger to learn. You'll need to use our tools ...

aan

Customer Accounts Manager

North Bend, OR · On-site

$17 - $17.75/hr

Skills for Success Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership ...

aan

Customer Accounts Manager

North Bend, OR

$17 - $17.75/hr

Skills for Success Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership ...

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Showing results 1-20

All JobsCustomer Success JobsCustomer Success Jobs in Remote, OR

Customer Success information

See Remote, OR salary details

$32.5K

$83K

$139.9K

How much do customer success jobs pay per year?

As of Jul 16, 2026, the average yearly pay for customer success in Remote, OR is $82,982.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,400.00 and $98,900.00 per year, depending on experience, location, and employer.

How can I make 2000 a week working from home?

Customer Success roles often pay between $15 and $30 per hour, so earning $2000 weekly typically requires working around 67 hours at the higher end of this range. To increase earnings, professionals can develop strong communication and problem-solving skills, gain relevant certifications, and seek positions with performance-based bonuses or commissions, especially in SaaS or tech companies that value customer retention and upselling. Working efficiently and building expertise can help maximize income within a remote customer success environment.

What are the key skills and qualifications needed to thrive as a Customer Success professional, and why are they important?

To excel in Customer Success, you need strong communication skills, problem-solving abilities, and a deep understanding of customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce or HubSpot, as well as customer success tools such as Gainsight or Zendesk, is typically required. Exceptional empathy, active listening, and the ability to manage expectations are critical soft skills for building trust and resolving issues effectively. These competencies are vital for driving customer satisfaction, retention, and long-term business growth.

What is the difference between Customer Success vs Customer Support?

AspectCustomer SuccessCustomer Support
Primary FocusProactively ensuring customer satisfaction and long-term successReactively resolving immediate customer issues and technical problems
MetricsCustomer retention, expansion, and health scoresIssue resolution time, customer satisfaction scores (CSAT)
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementTechnical, troubleshooting, often reactive and support ticket-based
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, communication, problem-solving

Customer Success and Customer Support roles both aim to improve customer experience but differ in approach. Customer Success focuses on proactive engagement to ensure long-term satisfaction, while Customer Support handles reactive problem-solving. Understanding these differences helps organizations assign the right roles for customer retention and technical assistance.

What is a typical CSM salary?

A Customer Success Manager (CSM) typically earns between $60,000 and $100,000 annually, depending on experience, location, and company size. Entry-level CSMs may start at lower salaries, while those with specialized skills or in high-demand markets can earn higher compensation, often supplemented with bonuses or commissions.

What jobs pay 4000 a week without a degree?

Customer Success roles typically do not pay $4,000 a week without significant experience or seniority. High-paying jobs that can reach this level without a degree often include sales, real estate, or specialized trades like certain construction or technical roles, but these usually require skills, certifications, or a strong track record rather than formal education. Most roles paying this amount are either commission-based or require extensive experience.

What is a Customer Success role?

A Customer Success role focuses on ensuring that customers achieve their desired outcomes while using a company's products or services. Professionals in this role work proactively to build strong relationships, provide product guidance, and address any issues that may arise. Their goal is to maximize customer satisfaction, retention, and loyalty by helping clients fully realize the value of what they've purchased. Customer Success teams often collaborate closely with sales, support, and product teams to deliver a seamless customer experience.

How does a Customer Success professional typically collaborate with other departments within a company?

Customer Success professionals work closely with teams such as Sales, Product, and Support to ensure customers achieve their desired outcomes. They often relay customer feedback to the Product team to inform improvements, coordinate with Support to address complex issues, and partner with Sales to identify upsell or renewal opportunities. This collaborative environment helps ensure a seamless customer experience and allows Customer Success to advocate effectively for client needs while supporting overall business goals.

What is the job of customer success?

Customer Success is a role focused on helping clients achieve their desired outcomes with a company's products or services. It involves building relationships, onboarding new customers, providing support, and ensuring customer satisfaction to promote retention and growth. Professionals in this role often use CRM tools and require strong communication and problem-solving skills.
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What are popular job titles related to Customer Success jobs in Remote, OR? For Customer Success jobs in Remote, OR, the most frequently searched job titles are:
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Customer Success jobs near you

Customer Success Manager

Purple Rain

OR

Part-time

Re-posted 17 days ago

Job description

Company Description

MadridBlues, the parent company of several e-commerce & SaaS platforms is looking for a dynamic teammate to join us to work in an environment where the demands and directions of work are constantly changing. We are a fully distributed team from over 10+ countries.

Job Description

- Build and setup processes for customer success using industry best practises for SaaS
- You're the face of our team as you'll be building great customer relationships, and managing incoming calls and customer inquiries over email and instant messaging,
- You'll enjoy working with our customers to empathise and resolve technical, billing or general support queries with a smile,
- You'll proactively engage newly onboarded customers by ensuring that they're making the most out of our features,
- You are able to notice trends among customer issues and communicate those to the Engineering & Product team,
- You can help us brainstorm and problem-solve ways we can improve our customer experience and implement those initiatives.
- Taking ownership of accounts and managing their onboarding, success, retention, and renewal processes
- Consult regularly with clients to fully understand their needs and actively solve pain points.
- Respond quickly to customer-submitted questions and requests
- Maintain portfolio and monitoring analytics, reports and KPIs
- Solicit references, referrals, and testimonials from customers
- Collaborate with product, marketing, and sales teams to communicate customer needs to design ideal offering/features
- Manage the customer renewal process and identify upsell opportunities


Qualifications

You love multi-tasking. You love knowing that each day is different and you never know exactly what's going to happen. You are excited to find out what the next big thing is in the sales scene. You love being in fast-paced environments where you are constantly learning. And you love helping people.

Previous experience in customer success is a big bonus (even better if in a SaaS startup)
A proven track record of successfully building rapport and relationships with all levels
Excellent writer and communicator
Internet savvy with a strong interest in startups
At least a year of experience in sales or customer success in a software company
Strong knowledge of online software (SaaS) products and services, broadly defined
Account management, project management and problem-solving skills
Passion for building relationships with people
High level of organization and a great attention to detail
Strong presentation skills via phone, online and in person
Ability to learn new concepts quickly
Data driven with appreciation of organization and process
Additional Information

Experience with Inside sales + account management is a plus!


This is a remote position which requires about 2 to 4 hours a day. You are expected to work by taking complete ownership.


Mandatory information to be sent during application 

  1. Expected Hourly rate (Take into account this is a long-term position)
  2. Number of hours available per week
  3. Timezone and schedule of availability (example 10 am est to 2 pm est)
  4. How soon can you get started
  5. List of software with which you have experience working with 
  6. Any additional skills which we should know about

Apply