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Customer Success Jobs in Remote, OR (NOW HIRING)

Purple Rain

Customer Success Manager

OR · Remote

We are a fully distributed team from over 10+ countries. - Build and setup processes for customer success using industry best practises for SaaS - You're the face of our team as you'll be building ...

Purple Rain

Customer Success Manager

OR · On-site

We are a fully distributed team from over 10+ countries. - Build and setup processes for customer success using industry best practises for SaaS - You're the face of our team as you'll be building ...

Sapiens

Program Director - Customer Architect

OR · On-site +1

This role sits within the Delivery Success team and is the primary accountable leader for program governance, milestone management, and value delivery inside a customer engagement. The Program ...

Sapiens

Account Executive

OR · On-site +1

Working closely with Customer Success, Product, Delivery, Finance, Legal, and Executive Leadership, you will develop long-term partnerships that help clients achieve their business objectives while ...

Project Sapiens

Account Executive

OR · Remote

Working closely with Customer Success, Product, Delivery, Finance, Legal, and Executive Leadership, you will develop long-term partnerships that help clients achieve their business objectives while ...

Sapiens

Value Engineer - Applied AI

OR · On-site +1

Remote The Value Engineer - Applied AI sits at the intersection of sales , product , customer success , and enterprise AI deployment . This is a hybrid role that blends traditional value engineering ...

Project Sapiens

Value Engineer - Applied AI

OR · Remote

Remote The Value Engineer - Applied AI sits at the intersection of sales , product , customer success , and enterprise AI deployment . This is a hybrid role that blends traditional value engineering ...

Purple Rain

Inside Sales Rep

OR · Remote

Qualifications 1+ years of prior Inside Sales / customer success experience. - Strong knowledge and experience using any CRM - Technical savvy and/or a hunger to learn. You'll need to use our tools ...

Purple Rain

Inside Sales Rep

OR · On-site

Qualifications 1+ years of prior Inside Sales / customer success experience. - Strong knowledge and experience using any CRM - Technical savvy and/or a hunger to learn. You'll need to use our tools ...

Ottobock

Sr. Key Account Manager (SUITX)

OR · Remote

$65K - $80K/yr

Collaborate cross-functionally with marketing, product, and customer success teams to ensure successful deployments and customer outcomes. Qualifications Qualifications: * 3-5 years of successful B2B ...

aan

Customer Accounts Manager

North Bend, OR

$17 - $17.75/hr

Skills for Success Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership ...

aan

Customer Accounts Manager

North Bend, OR

$17 - $17.75/hr

Skills for Success Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership ...

Team8

Charm Security-Forward Deployed AI Engineer

OR · On-site +1

You'll operate at the intersection of engineering, AI, customer success, and fraud operations. Every customer is different, and you'll be responsible for turning Charm's Agentic AI Workforce into a ...

Aaron's

Customer Accounts Manager

North Bend, OR · On-site

$17 - $17.75/hr

Skills for Success Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership ...

Navex Global, Inc.

Regional Vice President, Sales

OR · On-site +1

$200K/yr

Ability to influence and align cross-functional stakeholders (Marketing, Customer Success, Product) to accelerate revenue * Strong analytical and operational mindset with experience identifying ...

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All JobsCustomer Success JobsCustomer Success Jobs in Remote, OR

Customer Success information

See Remote, OR salary details

$32.5K

$83K

$139.9K

How much do customer success jobs pay per year?

As of Aug 15, 2026, the average yearly pay for customer success in Remote, OR is $82,982.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,400.00 and $98,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer success professional, and why are they important?

To excel in Customer Success, you need strong communication skills, problem-solving abilities, and a deep understanding of customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce or HubSpot, as well as customer success tools such as Gainsight or Zendesk, is typically required. Exceptional empathy, active listening, and the ability to manage expectations are critical soft skills for building trust and resolving issues effectively. These competencies are vital for driving customer satisfaction, retention, and long-term business growth.

What is the difference between Customer Success vs Customer Support?

AspectCustomer SuccessCustomer Support
Primary FocusProactively ensuring customer satisfaction and long-term successReactively resolving immediate customer issues and technical problems
MetricsCustomer retention, expansion, and health scoresIssue resolution time, customer satisfaction scores (CSAT)
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementTechnical, troubleshooting, often reactive and support ticket-based
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, communication, problem-solving

Customer Success and Customer Support roles both aim to improve customer experience but differ in approach. Customer Success focuses on proactive engagement to ensure long-term satisfaction, while Customer Support handles reactive problem-solving. Understanding these differences helps organizations assign the right roles for customer retention and technical assistance.

What is a customer success?

A Customer Success role focuses on ensuring that customers achieve their desired outcomes while using a company's products or services. Professionals in this role work proactively to build strong relationships, provide product guidance, and address any issues that may arise. Their goal is to maximize customer satisfaction, retention, and loyalty by helping clients fully realize the value of what they've purchased. Customer Success teams often collaborate closely with sales, support, and product teams to deliver a seamless customer experience.

How does a customer success professional typically collaborate with other departments within a company?

Customer Success professionals work closely with teams such as Sales, Product, and Support to ensure customers achieve their desired outcomes. They often relay customer feedback to the Product team to inform improvements, coordinate with Support to address complex issues, and partner with Sales to identify upsell or renewal opportunities. This collaborative environment helps ensure a seamless customer experience and allows Customer Success to advocate effectively for client needs while supporting overall business goals.

What is the job of customer success?

Customer Success professionals focus on building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. They often provide onboarding, support, and proactive engagement to improve customer satisfaction and retention, using tools like CRM software. The role requires communication skills, problem-solving, and a customer-centric approach.

What are the most commonly searched types of Customer Success jobs in Remote, OR?

The most popular types of Customer Success jobs in Remote, OR are:

What are popular job titles related to Customer Success jobs in Remote, OR?

For Customer Success jobs in Remote, OR, the most frequently searched job titles are:

What job categories do people searching Customer Success jobs in Remote, OR look for?

The top searched job categories for Customer Success jobs in Remote, OR are:

What cities near Remote, OR are hiring for Customer Success jobs?

Cities near Remote, OR with the most Customer Success job openings:

Customer Success jobs near you
Infographic showing various Customer Success job openings in Remote, OR as of August 2026, with employment types broken down into 78% Full Time, 17% Part Time, and 5% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $82,982 per year, or $39.9 per hour.

Customer Success Manager

Purple Rain

OR • Remote

Part-time

Re-posted 17 days ago

Job description

Company Description

MadridBlues, the parent company of several e-commerce & SaaS platforms is looking for a dynamic teammate to join us to work in an environment where the demands and directions of work are constantly changing. We are a fully distributed team from over 10+ countries.

Job Description

- Build and setup processes for customer success using industry best practises for SaaS
- You're the face of our team as you'll be building great customer relationships, and managing incoming calls and customer inquiries over email and instant messaging,
- You'll enjoy working with our customers to empathise and resolve technical, billing or general support queries with a smile,
- You'll proactively engage newly onboarded customers by ensuring that they're making the most out of our features,
- You are able to notice trends among customer issues and communicate those to the Engineering & Product team,
- You can help us brainstorm and problem-solve ways we can improve our customer experience and implement those initiatives.
- Taking ownership of accounts and managing their onboarding, success, retention, and renewal processes
- Consult regularly with clients to fully understand their needs and actively solve pain points.
- Respond quickly to customer-submitted questions and requests
- Maintain portfolio and monitoring analytics, reports and KPIs
- Solicit references, referrals, and testimonials from customers
- Collaborate with product, marketing, and sales teams to communicate customer needs to design ideal offering/features
- Manage the customer renewal process and identify upsell opportunities


Qualifications

You love multi-tasking. You love knowing that each day is different and you never know exactly what's going to happen. You are excited to find out what the next big thing is in the sales scene. You love being in fast-paced environments where you are constantly learning. And you love helping people.

Previous experience in customer success is a big bonus (even better if in a SaaS startup)
A proven track record of successfully building rapport and relationships with all levels
Excellent writer and communicator
Internet savvy with a strong interest in startups
At least a year of experience in sales or customer success in a software company
Strong knowledge of online software (SaaS) products and services, broadly defined
Account management, project management and problem-solving skills
Passion for building relationships with people
High level of organization and a great attention to detail
Strong presentation skills via phone, online and in person
Ability to learn new concepts quickly
Data driven with appreciation of organization and process
Additional Information

Experience with Inside sales + account management is a plus!


This is a remote position which requires about 2 to 4 hours a day. You are expected to work by taking complete ownership.


Mandatory information to be sent during application 

  1. Expected Hourly rate (Take into account this is a long-term position)
  2. Number of hours available per week
  3. Timezone and schedule of availability (example 10 am est to 2 pm est)
  4. How soon can you get started
  5. List of software with which you have experience working with 
  6. Any additional skills which we should know about

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