Customer Success Jobs in Remote, OR (NOW HIRING)

At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes.

Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other.

It's these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact - help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels.

Remote US only, EST time zone required

As a Lease Administrator, you'll manage the administrative and financial aspects of equipment and software leases, ensuring accurate funding, billing, documentation, and compliance. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and can balance multiple priorities with exceptional attention to detail.

• Process and fund equipment and software leases for commercial, government, national, and multi-site customers
• Review lease agreements, credit approvals, invoices, and supporting documentation for accuracy and compliance
• Ensure timely and accurate lease funding, billing, and payment processing
• Manage lease documentation, records, and audit requirements
• Monitor lease terms, schedules, and critical start dates
• Partner with Finance and internal teams to support reconciliations and resolve discrepancies
• Provide billing and lease administration support to customers and channel partners
• Maintain lease processing SLAs and high accuracy standards
• Set up customer autopay and support lease-related account maintenance
• Assist with special projects and process improvements as needed

• High school diploma required; some college preferred
• 2+ years of customer service, lease administration, data entry, or related experience
• Strong attention to detail with excellent accuracy and organizational skills
• Ability to manage multiple priorities and meet deadlines in a high-volume environment
• Strong verbal and written communication skills
• Customer-focused with strong problem-solving abilities
• Comfortable working independently and collaboratively across teams
• Strong math and analytical skills
• Proficiency with Microsoft Office, Outlook, Adobe, Salesforce, Oracle, or similar business systems

Why Join Us?

• Work in a collaborative, fast-paced environment
• Develop valuable financial, operational, and customer management expertise
• Be part of a team that directly supports customer success and business growth
• Gain opportunities to learn, grow, and expand your career

Ready to Apply?

If you're detail-oriented, organized, and enjoy working in a dynamic environment where accuracy and customer service matter, we'd love to hear from you. Join us and help deliver a seamless leasing experience for our customers and partners.

#LI-LR1

Rewards & Benefits  

• Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.  
• Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.  
• Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program.  
• Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.  
• Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.  

Smart Work at Quadient 
At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you'll be part of a dynamic, people-first community that drives success together. 

Be yourself at Quadient  
Our values define how we work as a team: Empowerment, Passion, Inspiration and Community.  They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We're a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice.  

We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at [email protected]  

Quadient is an Equal Employment Opportunity Employer. *: We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law. 

People. Connected.