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Entry Level Customer Success Manager Jobs in Remote, OR

Purple Rain

Customer Success Manager

OR · Remote

... customer success using industry best practises for SaaS - You're the face of our team as you'll be building great customer relationships, and managing incoming calls and customer inquiries over email ...

Purple Rain

Customer Success Manager

OR · On-site

... customer success using industry best practises for SaaS - You're the face of our team as you'll be building great customer relationships, and managing incoming calls and customer inquiries over email ...

aan

Customer Accounts Manager

North Bend, OR

$17 - $17.75/hr

Skills for Success Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership ...

aan

Customer Accounts Manager

North Bend, OR

$17 - $17.75/hr

Skills for Success Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership ...

Aaron's

Customer Accounts Manager

North Bend, OR · On-site

$17 - $17.75/hr

Skills for Success Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership ...

Petco

Grooming Salon Manager

Roseburg, OR

... customer satisfaction, fostering a positive work environment, driving salon performance, and developing and coaching both entry-level and seasoned groomers. In addition, the Grooming Salon Leader is ...

Petco

Grooming Salon Manager

Roseburg, OR · On-site

... customer satisfaction, fostering a positive work environment, driving salon performance, and developing and coaching both entry-level and seasoned groomers. In addition, the Grooming Salon Leader is ...

Purple Rain

Inside Sales Rep

OR · Remote

Qualifications 1+ years of prior Inside Sales / customer success experience. - Strong knowledge and experience using any CRM - Technical savvy and/or a hunger to learn. You'll need to use our tools ...

Purple Rain

Inside Sales Rep

OR · On-site

Qualifications 1+ years of prior Inside Sales / customer success experience. - Strong knowledge and experience using any CRM - Technical savvy and/or a hunger to learn. You'll need to use our tools ...

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All JobsCustomer Success JobsEntry Level Customer Success Manager JobsEntry Level Customer Success Manager Jobs in Remote, OR

Entry Level Customer Success Manager information

See Remote, OR salary details

$32.5K

$83K

$139.9K

How much do entry level customer success manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for entry level customer success manager in Remote, OR is $82,982.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,400.00 and $98,900.00 per year, depending on experience, location, and employer.

What are some common challenges entry level customer success managers face when starting out, and how can they overcome them?

Entry Level Customer Success Managers often face challenges such as learning to manage multiple client accounts, understanding diverse customer needs, and navigating internal processes. Building strong relationships with both customers and cross-functional teams is key to success. New managers can overcome these challenges by proactively seeking mentorship, utilizing available customer success tools, and regularly communicating with both clients and internal stakeholders. Developing strong organizational and time management skills also helps in balancing the workload and ensuring customer satisfaction.

What is an entry level customer success manager?

An Entry Level Customer Success Manager is a professional who helps new and existing customers get the most value from a company's products or services. They typically handle onboarding, answer customer questions, and provide ongoing support to ensure customer satisfaction. Their goal is to build strong relationships with clients, address issues promptly, and help customers achieve their desired outcomes. This entry-level role is a great starting point for those interested in customer service and relationship management, often providing training and career growth opportunities.

What is the difference between Entry Level Customer Success Manager vs Customer Support Specialist?

AspectEntry Level Customer Success ManagerCustomer Support Specialist
Required CredentialsBachelor's degree often preferred; some certifications in customer success or CRM toolsHigh school diploma or equivalent; technical or product-specific training
Work EnvironmentProactive engagement with clients, managing accounts, and ensuring satisfactionReactive support, troubleshooting, and resolving customer issues
Employer & Industry UsageUsed in SaaS, tech, and service industries focusing on customer retentionCommon across retail, telecom, and tech sectors for technical support roles

While both roles involve customer interaction, an Entry Level Customer Success Manager focuses on proactive account management and customer retention, whereas a Customer Support Specialist primarily handles reactive troubleshooting and issue resolution. The CSM role often requires a broader understanding of customer needs and strategic engagement, making it more relationship-oriented.

What are the key skills and qualifications needed to thrive as an entry level customer success manager?

To thrive as an Entry Level Customer Success Manager, you need a foundation in customer relationship management, problem-solving, and a bachelor's degree in business or a related field is often preferred. Familiarity with CRM software like Salesforce or HubSpot and basic data analysis tools is typically required. Strong communication, active listening, and a proactive approach to customer needs set standout candidates apart. These skills are crucial to building client trust, ensuring customer satisfaction, and driving long-term business growth.

How to become an entry level customer success manager with no experience?

To become an entry-level customer success manager, focus on developing strong communication and problem-solving skills, and gain familiarity with customer relationship management (CRM) tools. Relevant experience can be gained through internships, volunteering, or entry-level roles in customer service, and obtaining certifications like Customer Success Manager (CSM) can enhance your qualifications.

What are the most commonly searched types of Customer Success Manager jobs in Remote, OR?

The most popular types of Customer Success Manager jobs in Remote, OR are:

What are popular job titles related to Entry Level Customer Success Manager jobs in Remote, OR?

For Entry Level Customer Success Manager jobs in Remote, OR, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Success Manager jobs in Remote, OR look for?

The top searched job categories for Entry Level Customer Success Manager jobs in Remote, OR are:

What cities near Remote, OR are hiring for Entry Level Customer Success Manager jobs?

Cities near Remote, OR with the most Entry Level Customer Success Manager job openings:

Entry Level Customer Success Manager jobs near you
Infographic showing various Entry Level Customer Success Manager job openings in Remote, OR as of August 2026, with employment types broken down into 78% Full Time, 17% Part Time, and 5% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $82,982 per year, or $39.9 per hour.

Customer Success Manager

Purple Rain

OR • Remote

Part-time

Re-posted 17 days ago

Job description

Company Description

MadridBlues, the parent company of several e-commerce & SaaS platforms is looking for a dynamic teammate to join us to work in an environment where the demands and directions of work are constantly changing. We are a fully distributed team from over 10+ countries.

Job Description

- Build and setup processes for customer success using industry best practises for SaaS
- You're the face of our team as you'll be building great customer relationships, and managing incoming calls and customer inquiries over email and instant messaging,
- You'll enjoy working with our customers to empathise and resolve technical, billing or general support queries with a smile,
- You'll proactively engage newly onboarded customers by ensuring that they're making the most out of our features,
- You are able to notice trends among customer issues and communicate those to the Engineering & Product team,
- You can help us brainstorm and problem-solve ways we can improve our customer experience and implement those initiatives.
- Taking ownership of accounts and managing their onboarding, success, retention, and renewal processes
- Consult regularly with clients to fully understand their needs and actively solve pain points.
- Respond quickly to customer-submitted questions and requests
- Maintain portfolio and monitoring analytics, reports and KPIs
- Solicit references, referrals, and testimonials from customers
- Collaborate with product, marketing, and sales teams to communicate customer needs to design ideal offering/features
- Manage the customer renewal process and identify upsell opportunities


Qualifications

You love multi-tasking. You love knowing that each day is different and you never know exactly what's going to happen. You are excited to find out what the next big thing is in the sales scene. You love being in fast-paced environments where you are constantly learning. And you love helping people.

Previous experience in customer success is a big bonus (even better if in a SaaS startup)
A proven track record of successfully building rapport and relationships with all levels
Excellent writer and communicator
Internet savvy with a strong interest in startups
At least a year of experience in sales or customer success in a software company
Strong knowledge of online software (SaaS) products and services, broadly defined
Account management, project management and problem-solving skills
Passion for building relationships with people
High level of organization and a great attention to detail
Strong presentation skills via phone, online and in person
Ability to learn new concepts quickly
Data driven with appreciation of organization and process
Additional Information

Experience with Inside sales + account management is a plus!


This is a remote position which requires about 2 to 4 hours a day. You are expected to work by taking complete ownership.


Mandatory information to be sent during application 

  1. Expected Hourly rate (Take into account this is a long-term position)
  2. Number of hours available per week
  3. Timezone and schedule of availability (example 10 am est to 2 pm est)
  4. How soon can you get started
  5. List of software with which you have experience working with 
  6. Any additional skills which we should know about

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