... customer success using industry best practises for SaaS - You're the face of our team as you'll be building great customer relationships, and managing incoming calls and customer inquiries over email ...
... customer success using industry best practises for SaaS - You're the face of our team as you'll be building great customer relationships, and managing incoming calls and customer inquiries over email ...
Customer Success Manager
OR · On-site
... customer success using industry best practises for SaaS - You're the face of our team as you'll be building great customer relationships, and managing incoming calls and customer inquiries over email ...
Customer Success Manager
OR · On-site
... customer success using industry best practises for SaaS - You're the face of our team as you'll be building great customer relationships, and managing incoming calls and customer inquiries over email ...
This role sits within the Delivery Success team and is the primary accountable leader for program governance, milestone management, and value delivery inside a customer engagement. The Program ...
This role sits within the Delivery Success team and is the primary accountable leader for program governance, milestone management, and value delivery inside a customer engagement. The Program ...
Program Director - Customer Architect
OR · On-site +1
This role sits within the Delivery Success team and is the primary accountable leader for program governance, milestone management, and value delivery inside a customer engagement. The Program ...
Program Director - Customer Architect
OR · On-site +1
This role sits within the Delivery Success team and is the primary accountable leader for program governance, milestone management, and value delivery inside a customer engagement. The Program ...
Customer Accounts Manager
North Bend, OR · On-site
$17 - $17.75/hr
Skills for Success Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership ...
Customer Accounts Manager
North Bend, OR · On-site
$17 - $17.75/hr
Skills for Success Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership ...
Customer Accounts Manager
North Bend, OR · On-site
$17 - $17.75/hr
Skills for Success Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership ...
Customer Accounts Manager
North Bend, OR · On-site
$17 - $17.75/hr
Skills for Success Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership ...
Customer Accounts Manager
North Bend, OR · On-site
$17 - $17.75/hr
Skills for Success Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership ...
Customer Accounts Manager
North Bend, OR · On-site
$17 - $17.75/hr
Skills for Success Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership ...
Customer Accounts Manager
North Bend, OR · On-site
$17 - $17.75/hr
Skills for Success Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership ...
Customer Accounts Manager
North Bend, OR · On-site
$17 - $17.75/hr
Skills for Success Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership ...
Sr. Key Account Manager (SUITX)
OR · Remote
$65K - $80K/yr
Collaborate cross-functionally with marketing, product, and customer success teams to ensure ... Proven ability to manage complex, multi-stakeholder sales cycles. * Experience selling into ...
Sr. Key Account Manager (SUITX)
OR · Remote
$65K - $80K/yr
Collaborate cross-functionally with marketing, product, and customer success teams to ensure ... Proven ability to manage complex, multi-stakeholder sales cycles. * Experience selling into ...
Sr. Key Account Manager (SUITX)
OR · On-site +1
$65K - $80K/yr
Collaborate cross-functionally with marketing, product, and customer success teams to ensure ... Proven ability to manage complex, multi-stakeholder sales cycles. * Experience selling into ...
Sr. Key Account Manager (SUITX)
OR · On-site +1
$65K - $80K/yr
Collaborate cross-functionally with marketing, product, and customer success teams to ensure ... Proven ability to manage complex, multi-stakeholder sales cycles. * Experience selling into ...
Territory Manager - Equipment Outside Sales Position (Construction & Forestry Equipment, Parts & Ser
$52K - $72K/yr
As our Territory Manager & Customer Service Advisor, you will be in a lucrative sales career where your earning potential and success are unlimited! Your primary focus will be on selling all types of ...
Quick apply
Territory Manager - Equipment Outside Sales Position (Construction & Forestry Equipment, Parts & Ser
$52K - $72K/yr
As our Territory Manager & Customer Service Advisor, you will be in a lucrative sales career where your earning potential and success are unlimited! Your primary focus will be on selling all types of ...
Customer Support Quality Manager
OR · On-site
Primary Responsibilities - Manage a team of customer support executives - Train them in best practices - Making sure all support tickets are handled as per SLA - Developing new training modules ...
Customer Support Quality Manager
OR · On-site
Primary Responsibilities - Manage a team of customer support executives - Train them in best practices - Making sure all support tickets are handled as per SLA - Developing new training modules ...
Wendy's Shift Manager
Roseburg, OR · On-site
$16.50/hr
Train, coach, and develop team members for success * Manage food safety, inventory, and labor efficiency Minimum Qualifications * At least 18 years of age * Minimum of 1 year of shift management ...
Quick apply
Wendy's Shift Manager
Roseburg, OR · On-site
$16.50/hr
Train, coach, and develop team members for success * Manage food safety, inventory, and labor efficiency Minimum Qualifications * At least 18 years of age * Minimum of 1 year of shift management ...
Wendy's Shift Manager
Coos Bay, OR · On-site
$16.25/hr
Train, coach, and develop team members for success * Manage food safety, inventory, and labor efficiency Minimum Qualifications * At least 18 years of age * Minimum of 1 year of shift management ...
Wendy's Shift Manager
Coos Bay, OR · On-site
$16.25/hr
Train, coach, and develop team members for success * Manage food safety, inventory, and labor efficiency Minimum Qualifications * At least 18 years of age * Minimum of 1 year of shift management ...
Wendy's Shift Manager
Roseburg, OR · On-site
$16.50/hr
Train, coach, and develop team members for success * Manage food safety, inventory, and labor efficiency Minimum Qualifications * At least 18 years of age * Minimum of 1 year of shift management ...
Wendy's Shift Manager
Roseburg, OR · On-site
$16.50/hr
Train, coach, and develop team members for success * Manage food safety, inventory, and labor efficiency Minimum Qualifications * At least 18 years of age * Minimum of 1 year of shift management ...
Wendy's Shift Manager
$16.25/hr
Train, coach, and develop team members for success * Manage food safety, inventory, and labor efficiency Minimum Qualifications * At least 18 years of age * Minimum of 1 year of shift management ...
Quick apply
Wendy's Shift Manager
$16.25/hr
Train, coach, and develop team members for success * Manage food safety, inventory, and labor efficiency Minimum Qualifications * At least 18 years of age * Minimum of 1 year of shift management ...
Sr Key Account Manager
OR · Remote
$132K - $181K/yr
The Sr. Key Account Manager - Agriculture leads the strategy and performance of a portfolio of Key ... Success requires strong strategic thinking, structured problem solving, deep customer understanding ...
Sr Key Account Manager
OR · Remote
$132K - $181K/yr
The Sr. Key Account Manager - Agriculture leads the strategy and performance of a portfolio of Key ... Success requires strong strategic thinking, structured problem solving, deep customer understanding ...
Sr Key Account Manager
OR · On-site +1
$132K - $181K/yr
The Sr. Key Account Manager - Agriculture leads the strategy and performance of a portfolio of Key ... Success requires strong strategic thinking, structured problem solving, deep customer understanding ...
Sr Key Account Manager
OR · On-site +1
$132K - $181K/yr
The Sr. Key Account Manager - Agriculture leads the strategy and performance of a portfolio of Key ... Success requires strong strategic thinking, structured problem solving, deep customer understanding ...
Bid Manager - Next Generation
OR · On-site +1
Proven success managing large, complex pursuits or strategic proposals. * Strong leadership across cross-functional and multicultural teams. * Deep understanding of bid strategy, procurement, and ...
Bid Manager - Next Generation
OR · On-site +1
Proven success managing large, complex pursuits or strategic proposals. * Strong leadership across cross-functional and multicultural teams. * Deep understanding of bid strategy, procurement, and ...
Bid Manager - Next Generation
OR · On-site +1
Proven success managing large, complex pursuits or strategic proposals. * Strong leadership across cross-functional and multicultural teams. * Deep understanding of bid strategy, procurement, and ...
Bid Manager - Next Generation
OR · On-site +1
Proven success managing large, complex pursuits or strategic proposals. * Strong leadership across cross-functional and multicultural teams. * Deep understanding of bid strategy, procurement, and ...
Manager Customer Success Manager information
See Remote, OR salary details
$23K - $30.2K
4% of jobs
$30.2K - $37.4K
10% of jobs
$43.2K is the 25th percentile. Wages below this are outliers.
$37.4K - $44.6K
14% of jobs
$44.6K - $51.9K
16% of jobs
The median wage is $58K / yr.
$51.9K - $59.1K
7% of jobs
$59.1K - $66.3K
10% of jobs
$69.9K is the 75th percentile. Wages above this are outliers.
$66.3K - $73.5K
29% of jobs
$73.5K - $80.7K
4% of jobs
$80.7K - $88K
3% of jobs
$88K - $95.2K
1% of jobs
$95.2K - $102.4K
2% of jobs
$23K
$61.3K
$102.4K
How much do manager customer success manager jobs pay per year?
As of Aug 9, 2026, the average yearly pay for manager customer success manager in Remote, OR is $61,290.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $68,900.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a customer success manager, and why are they important?
To thrive as a Customer Success Manager, you need a strong understanding of customer relationship management, account management, and a background in business or a related field, often supported by a bachelor’s degree. Familiarity with CRM systems like Salesforce, customer support platforms, and data analytics tools is typically required. Outstanding communication, active listening, problem-solving, and empathy are soft skills that help you build trust and resolve client issues effectively. These skills are essential for driving customer satisfaction, retention, and long-term business growth.
What is a customer success manager?
A Customer Success Manager (CSM) is a professional responsible for building strong relationships with customers and ensuring they achieve their desired outcomes while using a company’s products or services. CSMs proactively address customer needs, provide support, and work to maximize customer satisfaction and retention. They often serve as a bridge between customers and internal teams, helping to resolve issues, identify upsell opportunities, and guide users toward best practices.
How does a manager customer success manager typically collaborate with other departments to improve client satisfaction?
A Manager Customer Success Manager regularly works cross-functionally with teams such as Sales, Product, and Support to ensure clients receive seamless service. They often coordinate with Product teams to relay customer feedback and advocate for feature improvements, and with Sales to ensure smooth handoffs and align on customer goals. This collaborative approach helps anticipate client needs, resolve issues quickly, and drive overall customer satisfaction. Building strong internal relationships is key to proactively addressing challenges and ensuring the customer's voice is heard throughout the organization.
What is the difference between Manager Customer Success Manager vs Customer Support Manager?
| Aspect | Manager Customer Success Manager | Customer Support Manager |
|---|---|---|
| Primary Focus | Building long-term customer relationships and ensuring product adoption | Handling customer inquiries, troubleshooting, and resolving issues |
| Required Skills | Customer relationship management, strategic planning, communication | Technical knowledge, problem-solving, communication |
| Work Environment | Proactive engagement, account management, cross-department collaboration | Reactive support, call centers, help desks |
| Industry Usage | Common in SaaS, tech, and subscription services | Widespread across various industries including retail and telecom |
The Manager Customer Success Manager focuses on fostering ongoing customer relationships and ensuring product success, while the Customer Support Manager primarily addresses immediate customer issues and technical support. Both roles require strong communication skills, but their goals and daily activities differ significantly.
What does a manager of customer success do?
A Customer Success Manager (CSM) oversees client relationships to ensure satisfaction, retention, and growth. They coordinate with sales, support, and product teams, analyze customer data, and develop strategies to improve the customer experience, often using CRM tools. The role requires strong communication skills and a focus on long-term client success.
What are the most commonly searched types of Customer Success Manager jobs in Remote, OR? The most popular types of Customer Success Manager jobs in Remote, OR are:
What are popular job titles related to Manager Customer Success Manager jobs in Remote, OR? For Manager Customer Success Manager jobs in Remote, OR, the most frequently searched job titles are:
What job categories do people searching Manager Customer Success Manager jobs in Remote, OR look for? The top searched job categories for Manager Customer Success Manager jobs in Remote, OR are:
- Customer Success Manager Edtech
- Partner Success Manager
- Customer Success Manager Remote
- Virtual Customer Success Manager
- Full Time Customer Success Manager Remote
- Graduate Customer Success Manager
- Full Time Customer Success
- Product Success Manager
- Remote Senior Customer Success
- Contractual Customer Success Manager
Part-time
Re-posted 11 days ago
Job description
Company Description
MadridBlues, the parent company of several e-commerce & SaaS platforms is looking for a dynamic teammate to join us to work in an environment where the demands and directions of work are constantly changing. We are a fully distributed team from over 10+ countries.
Job Description
- Build and setup processes for customer success using industry best practises for SaaS
- You're the face of our team as you'll be building great customer relationships, and managing incoming calls and customer inquiries over email and instant messaging,
- You'll enjoy working with our customers to empathise and resolve technical, billing or general support queries with a smile,
- You'll proactively engage newly onboarded customers by ensuring that they're making the most out of our features,
- You are able to notice trends among customer issues and communicate those to the Engineering & Product team,
- You can help us brainstorm and problem-solve ways we can improve our customer experience and implement those initiatives.
- Taking ownership of accounts and managing their onboarding, success, retention, and renewal processes
- Consult regularly with clients to fully understand their needs and actively solve pain points.
- Respond quickly to customer-submitted questions and requests
- Maintain portfolio and monitoring analytics, reports and KPIs
- Solicit references, referrals, and testimonials from customers
- Collaborate with product, marketing, and sales teams to communicate customer needs to design ideal offering/features
- Manage the customer renewal process and identify upsell opportunities
Qualifications
You love multi-tasking. You love knowing that each day is different and you never know exactly what's going to happen. You are excited to find out what the next big thing is in the sales scene. You love being in fast-paced environments where you are constantly learning. And you love helping people.
Previous experience in customer success is a big bonus (even better if in a SaaS startup)
A proven track record of successfully building rapport and relationships with all levels
Excellent writer and communicator
Internet savvy with a strong interest in startups
At least a year of experience in sales or customer success in a software company
Strong knowledge of online software (SaaS) products and services, broadly defined
Account management, project management and problem-solving skills
Passion for building relationships with people
High level of organization and a great attention to detail
Strong presentation skills via phone, online and in person
Ability to learn new concepts quickly
Data driven with appreciation of organization and process
Additional Information
Experience with Inside sales + account management is a plus!
This is a remote position which requires about 2 to 4 hours a day. You are expected to work by taking complete ownership.
Mandatory information to be sent during application
- Expected Hourly rate (Take into account this is a long-term position)
- Number of hours available per week
- Timezone and schedule of availability (example 10 am est to 2 pm est)
- How soon can you get started
- List of software with which you have experience working with
- Any additional skills which we should know about