... customer success using industry best practises for SaaS - You're the face of our team as you'll be building great customer relationships, and managing incoming calls and customer inquiries over email ...
... customer success using industry best practises for SaaS - You're the face of our team as you'll be building great customer relationships, and managing incoming calls and customer inquiries over email ...
Customer Success Manager
OR · On-site
... customer success using industry best practises for SaaS - You're the face of our team as you'll be building great customer relationships, and managing incoming calls and customer inquiries over email ...
Customer Success Manager
OR · On-site
... customer success using industry best practises for SaaS - You're the face of our team as you'll be building great customer relationships, and managing incoming calls and customer inquiries over email ...
This role sits within the Delivery Success team and is the primary accountable leader for program governance, milestone management, and value delivery inside a customer engagement. The Program ...
This role sits within the Delivery Success team and is the primary accountable leader for program governance, milestone management, and value delivery inside a customer engagement. The Program ...
Program Director - Customer Architect
OR · On-site +1
This role sits within the Delivery Success team and is the primary accountable leader for program governance, milestone management, and value delivery inside a customer engagement. The Program ...
Program Director - Customer Architect
OR · On-site +1
This role sits within the Delivery Success team and is the primary accountable leader for program governance, milestone management, and value delivery inside a customer engagement. The Program ...
Customer Accounts Manager
North Bend, OR · On-site
$17 - $17.75/hr
Skills for Success Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership ...
Customer Accounts Manager
North Bend, OR · On-site
$17 - $17.75/hr
Skills for Success Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership ...
Customer Accounts Manager
North Bend, OR · On-site
$17 - $17.75/hr
Skills for Success Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership ...
Customer Accounts Manager
North Bend, OR · On-site
$17 - $17.75/hr
Skills for Success Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership ...
Customer Accounts Manager
North Bend, OR · On-site
$17 - $17.75/hr
Skills for Success Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership ...
Customer Accounts Manager
North Bend, OR · On-site
$17 - $17.75/hr
Skills for Success Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership ...
Customer Accounts Manager
North Bend, OR · On-site
$17 - $17.75/hr
Skills for Success Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership ...
Customer Accounts Manager
North Bend, OR · On-site
$17 - $17.75/hr
Skills for Success Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership ...
Sr. Key Account Manager (SUITX)
OR · Remote
$65K - $80K/yr
Collaborate cross-functionally with marketing, product, and customer success teams to ensure ... Proven ability to manage complex, multi-stakeholder sales cycles. * Experience selling into ...
Sr. Key Account Manager (SUITX)
OR · Remote
$65K - $80K/yr
Collaborate cross-functionally with marketing, product, and customer success teams to ensure ... Proven ability to manage complex, multi-stakeholder sales cycles. * Experience selling into ...
... and customer success. In this role, you'll work directly with executive leaders to influence ... Partner with Revenue Operations to ensure CRM, usage, and financial data align and support a ...
... and customer success. In this role, you'll work directly with executive leaders to influence ... Partner with Revenue Operations to ensure CRM, usage, and financial data align and support a ...
Account Executive
OR · Remote
... management, or Account Executive experience within the insurance technology industry; * Proven success growing revenue within existing customer accounts through cross-sell, upsell, and account ...
New
Account Executive
OR · Remote
... management, or Account Executive experience within the insurance technology industry; * Proven success growing revenue within existing customer accounts through cross-sell, upsell, and account ...
New
Account Executive
OR · On-site +1
... management, or Account Executive experience within the insurance technology industry; * Proven success growing revenue within existing customer accounts through cross-sell, upsell, and account ...
Account Executive
OR · On-site +1
... management, or Account Executive experience within the insurance technology industry; * Proven success growing revenue within existing customer accounts through cross-sell, upsell, and account ...
Sr. Key Account Manager (SUITX)
OR · On-site +1
$65K - $80K/yr
Collaborate cross-functionally with marketing, product, and customer success teams to ensure ... Proven ability to manage complex, multi-stakeholder sales cycles. * Experience selling into ...
Sr. Key Account Manager (SUITX)
OR · On-site +1
$65K - $80K/yr
Collaborate cross-functionally with marketing, product, and customer success teams to ensure ... Proven ability to manage complex, multi-stakeholder sales cycles. * Experience selling into ...
Head of AI
OR · On-site +1
Drive customer adoption, measurable business value, and referenceability through disciplined success management. Talent, org design, and culture * * Build and scale a high-performing AI team: hiring ...
Head of AI
OR · On-site +1
Drive customer adoption, measurable business value, and referenceability through disciplined success management. Talent, org design, and culture * * Build and scale a high-performing AI team: hiring ...
Head of AI
OR · On-site +1
Drive customer adoption, measurable business value, and referenceability through disciplined success management. • Talent, org design, and culture * * Build and scale a high-performing AI team ...
Head of AI
OR · On-site +1
Drive customer adoption, measurable business value, and referenceability through disciplined success management. • Talent, org design, and culture * * Build and scale a high-performing AI team ...
Conduct trainings and presentations for customers and internal stakeholders based on business ... Monitor and report on sales performance, profitability, and growth metrics to track success and ...
Conduct trainings and presentations for customers and internal stakeholders based on business ... Monitor and report on sales performance, profitability, and growth metrics to track success and ...
Solution Sales Specialist
OR · Remote
$21 - $28.50/hr
Product Management, Vodafone Business Technical Services, Customer Success Management, Commercial, Legal etc. * Guide and support pre-sales feasibility teams to obtain the best price for fixed access ...
Solution Sales Specialist
OR · Remote
$21 - $28.50/hr
Product Management, Vodafone Business Technical Services, Customer Success Management, Commercial, Legal etc. * Guide and support pre-sales feasibility teams to obtain the best price for fixed access ...
Solution Sales Specialist
OR · On-site +1
$21 - $28.50/hr
Product Management, Vodafone Business Technical Services, Customer Success Management, Commercial, Legal etc. * Guide and support pre-sales feasibility teams to obtain the best price for fixed access ...
Solution Sales Specialist
OR · On-site +1
$21 - $28.50/hr
Product Management, Vodafone Business Technical Services, Customer Success Management, Commercial, Legal etc. * Guide and support pre-sales feasibility teams to obtain the best price for fixed access ...
Value Engineer - Applied AI
OR · On-site +1
Partner with Customer Success to track actual AI-driven outcomes against proposed value models ... Required Qualifications * 7+ years in value engineering, management consulting, financial analysis ...
Value Engineer - Applied AI
OR · On-site +1
Partner with Customer Success to track actual AI-driven outcomes against proposed value models ... Required Qualifications * 7+ years in value engineering, management consulting, financial analysis ...
Value Engineer - Applied AI
OR · Remote
Partner with Customer Success to track actual AI-driven outcomes against proposed value models ... Required Qualifications * 7+ years in value engineering, management consulting, financial analysis ...
Value Engineer - Applied AI
OR · Remote
Partner with Customer Success to track actual AI-driven outcomes against proposed value models ... Required Qualifications * 7+ years in value engineering, management consulting, financial analysis ...
Graduate Customer Success Manager information
See Remote, OR salary details
$32.5K - $42.2K
4% of jobs
$42.2K - $52K
10% of jobs
$58.8K is the 25th percentile. Wages below this are outliers.
$52K - $61.8K
16% of jobs
$61.8K - $71.5K
15% of jobs
The median wage is $75.3K / yr.
$71.5K - $81.3K
14% of jobs
$81.3K - $91K
14% of jobs
$93.8K is the 75th percentile. Wages above this are outliers.
$91K - $100.8K
10% of jobs
$100.8K - $110.6K
10% of jobs
$110.6K - $120.3K
4% of jobs
$120.3K - $130.1K
2% of jobs
$130.1K - $139.9K
2% of jobs
$32.5K
$83K
$139.9K
How much do graduate customer success manager jobs pay per year?
As of Aug 8, 2026, the average yearly pay for graduate customer success manager in Remote, OR is $82,982.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,400.00 and $98,900.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a graduate customer success manager, and why are they important?
To thrive as a Graduate Customer Success Manager, you need strong communication skills, a customer-focused mindset, and a relevant degree such as business or marketing. Familiarity with Customer Relationship Management (CRM) systems like Salesforce and proficiency in data analysis tools are commonly required. Standout candidates also demonstrate problem-solving abilities, empathy, and adaptability when supporting clients. These skills are crucial for fostering long-term customer relationships, ensuring client satisfaction, and driving business growth.
What are the typical career progression paths for a graduate customer success manager?
Graduate Customer Success Managers often begin by managing a portfolio of smaller client accounts and learning the fundamentals of customer engagement, onboarding, and support. With experience, many move into roles such as Senior Customer Success Manager, Customer Success Team Lead, or even Customer Success Operations. The role offers opportunities to develop skills in relationship management, product expertise, and cross-functional collaboration, which can also open doors to positions in sales, account management, or product management. Proactive performance, strong communication, and a record of client satisfaction are key drivers for advancement.
How to become a graduate customer success manager with no experience?
To become a graduate customer success manager with no experience, focus on developing strong communication and problem-solving skills, gain familiarity with customer relationship management (CRM) tools, and pursue relevant certifications such as Customer Success Manager (CSM). Internships or entry-level roles in customer service or support can also provide valuable experience and understanding of client needs.
What is a graduate customer success manager?
A Graduate Customer Success Manager is an entry-level professional who helps clients get the most value from a company's products or services. Their role involves onboarding new customers, providing ongoing support, and ensuring customer satisfaction to encourage retention and loyalty. They often work closely with sales, support, and product teams to address customer needs and feedback. This position is ideal for recent graduates looking to start a career in customer relations and account management. Training and mentorship are typically provided to help them develop the necessary skills.
What is the difference between Graduate Customer Success Manager vs Customer Support Specialist?
| Aspect | Graduate Customer Success Manager | Customer Support Specialist |
|---|---|---|
| Required Credentials | Bachelor's degree, some certifications in customer success or related fields | High school diploma or equivalent, relevant technical or product knowledge |
| Work Environment | Collaborative, client-facing, strategic focus | Technical, troubleshooting, reactive support |
| Employer & Industry Usage | Tech companies, SaaS providers, startups | IT firms, telecom, software companies |
| Search & Comparison Intent | Understanding entry-level customer success roles | Technical support roles, troubleshooting careers |
The Graduate Customer Success Manager typically focuses on building relationships, onboarding clients, and ensuring product adoption, often requiring a degree and some certifications. In contrast, a Customer Support Specialist handles technical issues, troubleshooting, and reactive support. Both roles are common in tech and SaaS industries, but they serve different functions within customer engagement and support teams.
What are popular job titles related to Graduate Customer Success Manager jobs in Remote, OR? For Graduate Customer Success Manager jobs in Remote, OR, the most frequently searched job titles are:
What job categories do people searching Graduate Customer Success Manager jobs in Remote, OR look for? The top searched job categories for Graduate Customer Success Manager jobs in Remote, OR are:
What cities near Remote, OR are hiring for Graduate Customer Success Manager jobs? Cities near Remote, OR with the most Graduate Customer Success Manager job openings:
Part-time
Re-posted 10 days ago
Job description
Company Description
MadridBlues, the parent company of several e-commerce & SaaS platforms is looking for a dynamic teammate to join us to work in an environment where the demands and directions of work are constantly changing. We are a fully distributed team from over 10+ countries.
Job Description
- Build and setup processes for customer success using industry best practises for SaaS
- You're the face of our team as you'll be building great customer relationships, and managing incoming calls and customer inquiries over email and instant messaging,
- You'll enjoy working with our customers to empathise and resolve technical, billing or general support queries with a smile,
- You'll proactively engage newly onboarded customers by ensuring that they're making the most out of our features,
- You are able to notice trends among customer issues and communicate those to the Engineering & Product team,
- You can help us brainstorm and problem-solve ways we can improve our customer experience and implement those initiatives.
- Taking ownership of accounts and managing their onboarding, success, retention, and renewal processes
- Consult regularly with clients to fully understand their needs and actively solve pain points.
- Respond quickly to customer-submitted questions and requests
- Maintain portfolio and monitoring analytics, reports and KPIs
- Solicit references, referrals, and testimonials from customers
- Collaborate with product, marketing, and sales teams to communicate customer needs to design ideal offering/features
- Manage the customer renewal process and identify upsell opportunities
Qualifications
You love multi-tasking. You love knowing that each day is different and you never know exactly what's going to happen. You are excited to find out what the next big thing is in the sales scene. You love being in fast-paced environments where you are constantly learning. And you love helping people.
Previous experience in customer success is a big bonus (even better if in a SaaS startup)
A proven track record of successfully building rapport and relationships with all levels
Excellent writer and communicator
Internet savvy with a strong interest in startups
At least a year of experience in sales or customer success in a software company
Strong knowledge of online software (SaaS) products and services, broadly defined
Account management, project management and problem-solving skills
Passion for building relationships with people
High level of organization and a great attention to detail
Strong presentation skills via phone, online and in person
Ability to learn new concepts quickly
Data driven with appreciation of organization and process
Additional Information
Experience with Inside sales + account management is a plus!
This is a remote position which requires about 2 to 4 hours a day. You are expected to work by taking complete ownership.
Mandatory information to be sent during application
- Expected Hourly rate (Take into account this is a long-term position)
- Number of hours available per week
- Timezone and schedule of availability (example 10 am est to 2 pm est)
- How soon can you get started
- List of software with which you have experience working with
- Any additional skills which we should know about