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Customer Success Manager Edtech Jobs in Remote, OR

Purple Rain

Customer Success Manager

OR · On-site

... customer success using industry best practises for SaaS - You're the face of our team as you'll be building great customer relationships, and managing incoming calls and customer inquiries over email ...

Purple Rain

Customer Success Manager

OR · On-site

... customer success using industry best practises for SaaS - You're the face of our team as you'll be building great customer relationships, and managing incoming calls and customer inquiries over email ...

Agfa

Sr. Customer Success Manager

OR · Remote

Maintain accurate and up-to-date records in CRM and success tools * Track customer KPIs, satisfaction/relationship health scores, and risk indicators * Prepare reports to present to clients and the ...

AGFA

Sr. Customer Success Manager

OR · On-site +1

Maintain accurate and up-to-date records in CRM and success tools * Track customer KPIs, satisfaction/relationship health scores, and risk indicators * Prepare reports to present to clients and the ...

Quinsite

Client Success Manager

Myrtle Point, OR · Remote

Paired with exceptional customer-focused service, our platform has generated overwhelming client ... Position Overview The Client Success Manager (CSM) is a key strategic and operational partner to ...

Quinsite

Client Success Manager

OR · On-site +1

Paired with exceptional customer-focused service, our platform has generated overwhelming client ... Position Overview The Client Success Manager (CSM) is a key strategic and operational partner to ...

Quinsite

Client Success Manager

OR · Remote

Paired with exceptional customer-focused service, our platform has generated overwhelming client ... Position Overview The Client Success Manager (CSM) is a key strategic and operational partner to ...

Team8

Bluespine-Director of Customer Success

OR · On-site +1

We are seeking a highly skilled and experienced Director of Account Management and Analytics ... Requirements * 5-8 years of experience in account management, client success, or related roles ...

Team8

Reindeer- Strategic Account Manager (US)

OR · On-site +1

You'll own the post-sale relationship, from onboarding through renewal and expansion end-to-end, while helping to define how our customer success and account management function scales and operates ...

AGFA

VP Client Services NA

OR · On-site +1

Service Account Management & Customer success: drive evolution of the customer success organization with vision to grow the account management function to drive not only customer success, revenue ...

Agfa

VP Client Services NA

OR · Remote

Service Account Management & Customer success: drive evolution of the customer success organization with vision to grow the account management function to drive not only customer success, revenue ...

Lumen Technologies

Retention Strategist

OR

$88K - $118K/yr

The Role The Retention Strategist is a critical member of the Large Enterprise GTM Customer Success organization. This role is responsible for driving customer retention, managing complex renewal ...

Syniti

Client Account Executive| West

OR · On-site

... customer success Active territory management targeting specific companies and collaborating with select partners to drive incremental pipeline Manage complex, enterprise wide sales-cycles and ...

Atos

Head of AI

OR · On-site +1

Drive customer adoption, measurable business value, and referenceability through disciplined success management. • Talent, org design, and culture * * Build and scale a high-performing AI team ...

Atos

Head of AI

OR · On-site +1

Drive customer adoption, measurable business value, and referenceability through disciplined success management. Talent, org design, and culture * * Build and scale a high-performing AI team: hiring ...

Syniti

Client Account Executive| West

OR · On-site +1

... customer success • Active territory management targeting specific companies and collaborating with select partners to drive incremental pipeline • Manage complex, enterprise wide sales-cycles and ...

Koerber

Account Manager

OR · Remote

You have a 2 - 4 years of experience in account management or customer success * Proven ability to manage multiple accounts and build long-term relationships * Strong understanding of pharma or life ...

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All JobsCustomer Success Manager Edtech JobsCustomer Success Manager Edtech Jobs in Remote, OR

Customer Success Manager Edtech information

See Remote, OR salary details

$32.5K

$83K

$139.9K

How much do customer success manager edtech jobs pay per year?

As of Jun 16, 2026, the average yearly pay for customer success manager edtech in Remote, OR is $82,982.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,400.00 and $98,900.00 per year, depending on experience, location, and employer.

What does a typical day look like for a Customer Success Manager in the Edtech industry?

A typical day for a Customer Success Manager in Edtech involves onboarding new users, conducting training sessions or webinars, and responding to customer inquiries or concerns. You’ll proactively check in with schools, educators, or administrators to ensure they are successfully adopting the platform, while also monitoring usage data to identify opportunities for improvement. Collaboration with product, sales, and technical support teams is common, as you’ll help relay user feedback or escalate complex issues. This role is dynamic and combines client-facing work with strategic problem-solving to drive user satisfaction and platform engagement.

What is a Customer Success Manager Edtech job?

A Customer Success Manager (CSM) in Edtech ensures that schools, educators, or institutions maximize the value of the company's educational technology products. They build strong relationships with clients, provide onboarding and training, address concerns, and help drive product adoption. The role involves proactive support, usage monitoring, and collaborating with internal teams to enhance customer satisfaction. Ultimately, their goal is to ensure long-term customer retention and success with the platform.

What are the key skills and qualifications needed to thrive in the Customer Success Manager Edtech position, and why are they important?

To thrive as a Customer Success Manager Edtech, you typically need experience in customer relationship management, education technology platforms, and a bachelor’s degree in a relevant field such as education, business, or communications. Familiarity with CRM software (like Salesforce or HubSpot), learning management systems (LMS), and analytics tools is often required. Excellent problem-solving, communication, and interpersonal skills help you build trust with clients and guide them toward success. These capabilities ensure you can help educational institutions or users maximize their value from the platform, leading to greater satisfaction and retention.

What are popular job titles related to Customer Success Manager Edtech jobs in Remote, OR? For Customer Success Manager Edtech jobs in Remote, OR, the most frequently searched job titles are:
What job categories do people searching Customer Success Manager Edtech jobs in Remote, OR look for? The top searched job categories for Customer Success Manager Edtech jobs in Remote, OR are:
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Customer Success Manager Edtech jobs near you
Infographic showing various Customer Success Manager Edtech job openings in Remote, OR as of June 2026, with employment types broken down into 100% Full Time. Highlights an 78% In-person, and 22% Remote job distribution, with an average salary of $82,982 per year, or $39.9 per hour.

Customer Success Manager

Purple Rain

OR • On-site

Part-time

Posted 17 days ago

Job description

Company Description

MadridBlues, the parent company of several e-commerce & SaaS platforms is looking for a dynamic teammate to join us to work in an environment where the demands and directions of work are constantly changing. We are a fully distributed team from over 10+ countries.

Job Description

- Build and setup processes for customer success using industry best practises for SaaS
- You're the face of our team as you'll be building great customer relationships, and managing incoming calls and customer inquiries over email and instant messaging,
- You'll enjoy working with our customers to empathise and resolve technical, billing or general support queries with a smile,
- You'll proactively engage newly onboarded customers by ensuring that they're making the most out of our features,
- You are able to notice trends among customer issues and communicate those to the Engineering & Product team,
- You can help us brainstorm and problem-solve ways we can improve our customer experience and implement those initiatives.
- Taking ownership of accounts and managing their onboarding, success, retention, and renewal processes
- Consult regularly with clients to fully understand their needs and actively solve pain points.
- Respond quickly to customer-submitted questions and requests
- Maintain portfolio and monitoring analytics, reports and KPIs
- Solicit references, referrals, and testimonials from customers
- Collaborate with product, marketing, and sales teams to communicate customer needs to design ideal offering/features
- Manage the customer renewal process and identify upsell opportunities


Qualifications

You love multi-tasking. You love knowing that each day is different and you never know exactly what's going to happen. You are excited to find out what the next big thing is in the sales scene. You love being in fast-paced environments where you are constantly learning. And you love helping people.

Previous experience in customer success is a big bonus (even better if in a SaaS startup)
A proven track record of successfully building rapport and relationships with all levels
Excellent writer and communicator
Internet savvy with a strong interest in startups
At least a year of experience in sales or customer success in a software company
Strong knowledge of online software (SaaS) products and services, broadly defined
Account management, project management and problem-solving skills
Passion for building relationships with people
High level of organization and a great attention to detail
Strong presentation skills via phone, online and in person
Ability to learn new concepts quickly
Data driven with appreciation of organization and process
Additional Information

Experience with Inside sales + account management is a plus!


This is a remote position which requires about 2 to 4 hours a day. You are expected to work by taking complete ownership.


Mandatory information to be sent during application 

  1. Expected Hourly rate (Take into account this is a long-term position)
  2. Number of hours available per week
  3. Timezone and schedule of availability (example 10 am est to 2 pm est)
  4. How soon can you get started
  5. List of software with which you have experience working with 
  6. Any additional skills which we should know about

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