Customer Success Manager
OR · On-site
... ownership of accounts and managing their onboarding, success, retention, and renewal processes - Consult regularly with clients to fully understand their needs and actively solve pain points ...
OR · On-site
... ownership of accounts and managing their onboarding, success, retention, and renewal processes - Consult regularly with clients to fully understand their needs and actively solve pain points ...
OR · On-site
... ownership of accounts and managing their onboarding, success, retention, and renewal processes - Consult regularly with clients to fully understand their needs and actively solve pain points ...
OR · On-site
... ownership of accounts and managing their onboarding, success, retention, and renewal processes - Consult regularly with clients to fully understand their needs and actively solve pain points ...
OR · On-site
... ownership of accounts and managing their onboarding, success, retention, and renewal processes - Consult regularly with clients to fully understand their needs and actively solve pain points ...
OR · Remote
... Success Manager (CSM) serves as a strategic partner and advocate for our clients, ensuring they ... This role blends proactive relationship management, issue resolution, and strategic account ...
OR · Remote
... Success Manager (CSM) serves as a strategic partner and advocate for our clients, ensuring they ... This role blends proactive relationship management, issue resolution, and strategic account ...
OR · On-site +1
... Success Manager (CSM) serves as a strategic partner and advocate for our clients, ensuring they ... This role blends proactive relationship management, issue resolution, and strategic account ...
OR · On-site +1
... Success Manager (CSM) serves as a strategic partner and advocate for our clients, ensuring they ... This role blends proactive relationship management, issue resolution, and strategic account ...
OR · Remote
$132K - $181K/yr
The Sr. Key Account Manager - Agriculture leads the strategy and performance of a portfolio of Key ... Success requires strong strategic thinking, structured problem solving, deep customer understanding ...
OR · Remote
$132K - $181K/yr
The Sr. Key Account Manager - Agriculture leads the strategy and performance of a portfolio of Key ... Success requires strong strategic thinking, structured problem solving, deep customer understanding ...
OR · On-site +1
$132K - $181K/yr
The Sr. Key Account Manager - Agriculture leads the strategy and performance of a portfolio of Key ... Success requires strong strategic thinking, structured problem solving, deep customer understanding ...
OR · On-site +1
$132K - $181K/yr
The Sr. Key Account Manager - Agriculture leads the strategy and performance of a portfolio of Key ... Success requires strong strategic thinking, structured problem solving, deep customer understanding ...
OR · Remote
You have a 2 - 4 years of experience in account management or customer success * Proven ability to manage multiple accounts and build long-term relationships * Strong understanding of pharma or life ...
OR · Remote
You have a 2 - 4 years of experience in account management or customer success * Proven ability to manage multiple accounts and build long-term relationships * Strong understanding of pharma or life ...
$94K - $110K/yr
Short Description The Technical Account Manager (TAM) serves as a post-sales technical liaison for ... Track incidents and communicate updates * Assist in escalation handling Success Measures * Timely ...
$94K - $110K/yr
Short Description The Technical Account Manager (TAM) serves as a post-sales technical liaison for ... Track incidents and communicate updates * Assist in escalation handling Success Measures * Timely ...
$94K - $110K/yr
Short Description The Technical Account Manager (TAM) serves as a post-sales technical liaison for ... Track incidents and communicate updates * Assist in escalation handling Success Measures * Timely ...
$94K - $110K/yr
Short Description The Technical Account Manager (TAM) serves as a post-sales technical liaison for ... Track incidents and communicate updates * Assist in escalation handling Success Measures * Timely ...
OR · On-site +1
We are seeking a highly skilled and experienced Director of Account Management and Analytics ... Requirements * 5-8 years of experience in account management, client success, or related roles ...
OR · On-site +1
We are seeking a highly skilled and experienced Director of Account Management and Analytics ... Requirements * 5-8 years of experience in account management, client success, or related roles ...
$17 - $17.75/hr
Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals.
$17 - $17.75/hr
Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals.
$17 - $17.75/hr
Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals.
$17 - $17.75/hr
Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals.
North Bend, OR · On-site
$17 - $17.75/hr
Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals.
North Bend, OR · On-site
$17 - $17.75/hr
Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals.
North Bend, OR · On-site
$17 - $17.75/hr
Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals.
North Bend, OR · On-site
$17 - $17.75/hr
Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals.
OR · Remote
$65K - $80K/yr
We have an exciting opportunity for a Sr. Key Account Manager (Southwest & West Coast Region) to ... Demonstrated success in new business development and account expansion. * Strong communication ...
OR · Remote
$65K - $80K/yr
We have an exciting opportunity for a Sr. Key Account Manager (Southwest & West Coast Region) to ... Demonstrated success in new business development and account expansion. * Strong communication ...
OR · On-site +1
$65K - $80K/yr
We have an exciting opportunity for a Sr. Key Account Manager (Southwest & West Coast Region) to ... Demonstrated success in new business development and account expansion. * Strong communication ...
OR · On-site +1
$65K - $80K/yr
We have an exciting opportunity for a Sr. Key Account Manager (Southwest & West Coast Region) to ... Demonstrated success in new business development and account expansion. * Strong communication ...
OR · Remote
$51K - $69K/yr
The Role The Account Manager II - Inside is responsible for growing revenue in the small to medium ... Demonstrated stable track record of success in an inside/outside sales role. * Advanced ...
OR · Remote
$51K - $69K/yr
The Role The Account Manager II - Inside is responsible for growing revenue in the small to medium ... Demonstrated stable track record of success in an inside/outside sales role. * Advanced ...
OR · On-site
... success Active territory management targeting specific companies and collaborating with select partners to drive incremental pipeline Manage complex, enterprise wide sales-cycles and effectively ...
OR · On-site
... success Active territory management targeting specific companies and collaborating with select partners to drive incremental pipeline Manage complex, enterprise wide sales-cycles and effectively ...
OR · Remote
Demonstrated success selling complex, enterprise software or SaaS solutions into large organizations. * Experience managing and growing strategic accounts with multi-million-dollar annual revenue ...
OR · Remote
Demonstrated success selling complex, enterprise software or SaaS solutions into large organizations. * Experience managing and growing strategic accounts with multi-million-dollar annual revenue ...
OR · On-site +1
Rowe Price, Adobe, Amazon, Visa and Zoom, are using the Responsive platform to manage business ... success. This is a high-impact role where curiosity, grit, hunter mentality, and a passion for ...
OR · On-site +1
Rowe Price, Adobe, Amazon, Visa and Zoom, are using the Responsive platform to manage business ... success. This is a high-impact role where curiosity, grit, hunter mentality, and a passion for ...
$29.5K - $36.4K
5% of jobs
$36.4K - $43.4K
11% of jobs
$47.6K is the 25th percentile. Wages below this are outliers.
$43.4K - $50.3K
15% of jobs
$50.3K - $57.3K
14% of jobs
The median wage is $59.9K / yr.
$57.3K - $64.2K
14% of jobs
$64.2K - $71.2K
12% of jobs
$75.1K is the 75th percentile. Wages above this are outliers.
$71.2K - $78.1K
9% of jobs
$78.1K - $85.1K
7% of jobs
$85.1K - $92K
6% of jobs
$92K - $98.9K
4% of jobs
$98.9K - $105.9K
3% of jobs
$29.5K
$65.8K
$105.9K
| Aspect | Account Success Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Managing specific client accounts to ensure retention and growth | Overseeing overall customer experience and satisfaction across multiple accounts |
| Work Environment | Often client-facing, working closely with key accounts | Collaborative, cross-functional teams, broader customer base |
| Required Credentials | Relevant industry experience, communication skills | Similar credentials, often with customer service or account management background |
While both roles focus on client success, the Account Success Manager concentrates on specific accounts to foster growth and retention, whereas the Customer Success Manager oversees the overall customer experience across multiple clients. Both roles require strong communication skills and industry knowledge, but their scope and daily responsibilities differ.
Part-time
Posted 27 days ago
MadridBlues, the parent company of several e-commerce & SaaS platforms is looking for a dynamic teammate to join us to work in an environment where the demands and directions of work are constantly changing. We are a fully distributed team from over 10+ countries.
- Build and setup processes for customer success using industry best practises for SaaS
- You're the face of our team as you'll be building great customer relationships, and managing incoming calls and customer inquiries over email and instant messaging,
- You'll enjoy working with our customers to empathise and resolve technical, billing or general support queries with a smile,
- You'll proactively engage newly onboarded customers by ensuring that they're making the most out of our features,
- You are able to notice trends among customer issues and communicate those to the Engineering & Product team,
- You can help us brainstorm and problem-solve ways we can improve our customer experience and implement those initiatives.
- Taking ownership of accounts and managing their onboarding, success, retention, and renewal processes
- Consult regularly with clients to fully understand their needs and actively solve pain points.
- Respond quickly to customer-submitted questions and requests
- Maintain portfolio and monitoring analytics, reports and KPIs
- Solicit references, referrals, and testimonials from customers
- Collaborate with product, marketing, and sales teams to communicate customer needs to design ideal offering/features
- Manage the customer renewal process and identify upsell opportunities
Experience with Inside sales + account management is a plus!
This is a remote position which requires about 2 to 4 hours a day. You are expected to work by taking complete ownership.
Mandatory information to be sent during applicationÂ