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Freelance Customer Success Manager Remote Jobs in Remote, OR

Previous experience in customer success is a big bonus (even better if in a SaaS startup) A proven ... This is a remote position which requires about 2 to 4 hours a day. You are expected to work by ...

Remote The Program Director owns the execution and delivery integrity of Sapiens customer programs ... Works in close coordination with the Customer Success Manager on the account. The PDCA owns ...

Strong customer orientation with the ability to build and maintain long-term strategic ... Strong project management capabilities with experience handling complex, multi-stakeholder ...

Strong customer orientation with the ability to build and maintain long-term strategic ... Strong project management capabilities with experience handling complex, multi-stakeholder ...

Sr. Key Account Manager (SUITX)

OR · Remote

$65K - $80K/yr

Collaborate cross-functionally with marketing, product, and customer success teams to ensure ... Self-motivated and comfortable operating in a remote, territory-based role. * Willingness to travel ...

Remote The Account Executive is responsible for growing software and services revenue within an ... Working closely with Customer Success, Product, Delivery, Finance, Legal, and Executive Leadership ...

You will manage complex sales cycles for Sapiens' suite of offerings, including Policy ... Working closely with Customer Success, Product, Delivery, Finance, Legal, and Executive Leadership ...

Sr. Key Account Manager (SUITX)

OR · On-site +1

$65K - $80K/yr

Collaborate cross-functionally with marketing, product, and customer success teams to ensure ... Self-motivated and comfortable operating in a remote, territory-based role. * Willingness to travel ...

Remote The Account Executive is responsible for growing software and services revenue within an ... Working closely with Customer Success, Product, Delivery, Finance, Legal, and Executive Leadership ...

Account Executive

OR · On-site +1

You will manage complex sales cycles for Sapiens' suite of offerings, including Policy ... Working closely with Customer Success, Product, Delivery, Finance, Legal, and Executive Leadership ...

Head of AI

OR · On-site +1

Geography: United States and Canada (remote/hybrid depending on location) * Travel: Up to 25-40 ... and customer success stories. • Go-to-market and revenue growth * * Own pipeline and bookings ...

Head of AI

OR · Remote

... briefings, and customer success stories. Go-to-market and revenue growth * * Own pipeline and ... Financial management and operations * * Help support the Head of Data and AI P&L: revenue, gross ...

Remote The Value Engineer - Applied AI sits at the intersection of sales , product , customer ... Partner with Customer Success to track actual AI-driven outcomes against proposed value models.

Remote The Value Engineer - Applied AI sits at the intersection of sales , product , customer ... Partner with Customer Success to track actual AI-driven outcomes against proposed value models.

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Showing results 1-20

Freelance Customer Success Manager Remote information

See Remote, OR salary details

$32.5K

$83K

$139.9K

How much do freelance customer success manager remote jobs pay per year?

As of Aug 23, 2026, the average yearly pay for freelance customer success manager remote in Remote, OR is $82,982.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,400.00 and $98,900.00 per year, depending on experience, location, and employer.

What is the difference between Freelance Customer Success Manager Remote vs Customer Support Specialist Remote?

AspectFreelance Customer Success Manager RemoteCustomer Support Specialist Remote
Required CredentialsExperience in customer success, relevant certifications (e.g., CSCP)Basic customer service skills, sometimes certifications in support tools
Work EnvironmentRemote, independent, project-basedRemote, often part of a support team
Employer & Industry UsageTech, SaaS, subscription servicesBroad, including retail, tech, telecom
Search & Comparison IntentFocus on strategic customer retention and successFocus on troubleshooting and issue resolution

Freelance Customer Success Managers remote roles focus on building long-term customer relationships and ensuring product adoption, often requiring strategic skills and certifications. Customer Support Specialists handle day-to-day troubleshooting and support queries, typically with less emphasis on strategic success metrics. Both roles are remote but differ in scope and responsibilities.

What are the most commonly searched types of Customer Success Manager Remote jobs in Remote, OR?

The most popular types of Customer Success Manager Remote jobs in Remote, OR are:

What are popular job titles related to Freelance Customer Success Manager Remote jobs in Remote, OR?

For Freelance Customer Success Manager Remote jobs in Remote, OR, the most frequently searched job titles are:

What cities near Remote, OR are hiring for Freelance Customer Success Manager Remote jobs?

Cities near Remote, OR with the most Freelance Customer Success Manager Remote job openings:

Infographic showing various Freelance Customer Success Manager Remote job openings in Remote, OR as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $82,982 per year, or $39.9 per hour.

Customer Success Manager

Purple Rain

OR • Remote

Part-time

Re-posted 25 days ago


Job description

Company Description

MadridBlues, the parent company of several e-commerce & SaaS platforms is looking for a dynamic teammate to join us to work in an environment where the demands and directions of work are constantly changing. We are a fully distributed team from over 10+ countries.

Job Description

- Build and setup processes for customer success using industry best practises for SaaS
- You're the face of our team as you'll be building great customer relationships, and managing incoming calls and customer inquiries over email and instant messaging,
- You'll enjoy working with our customers to empathise and resolve technical, billing or general support queries with a smile,
- You'll proactively engage newly onboarded customers by ensuring that they're making the most out of our features,
- You are able to notice trends among customer issues and communicate those to the Engineering & Product team,
- You can help us brainstorm and problem-solve ways we can improve our customer experience and implement those initiatives.
- Taking ownership of accounts and managing their onboarding, success, retention, and renewal processes
- Consult regularly with clients to fully understand their needs and actively solve pain points.
- Respond quickly to customer-submitted questions and requests
- Maintain portfolio and monitoring analytics, reports and KPIs
- Solicit references, referrals, and testimonials from customers
- Collaborate with product, marketing, and sales teams to communicate customer needs to design ideal offering/features
- Manage the customer renewal process and identify upsell opportunities


Qualifications

You love multi-tasking. You love knowing that each day is different and you never know exactly what's going to happen. You are excited to find out what the next big thing is in the sales scene. You love being in fast-paced environments where you are constantly learning. And you love helping people.

Previous experience in customer success is a big bonus (even better if in a SaaS startup)
A proven track record of successfully building rapport and relationships with all levels
Excellent writer and communicator
Internet savvy with a strong interest in startups
At least a year of experience in sales or customer success in a software company
Strong knowledge of online software (SaaS) products and services, broadly defined
Account management, project management and problem-solving skills
Passion for building relationships with people
High level of organization and a great attention to detail
Strong presentation skills via phone, online and in person
Ability to learn new concepts quickly
Data driven with appreciation of organization and process
Additional Information

Experience with Inside sales + account management is a plus!


This is a remote position which requires about 2 to 4 hours a day. You are expected to work by taking complete ownership.


Mandatory information to be sent during application 

  1. Expected Hourly rate (Take into account this is a long-term position)
  2. Number of hours available per week
  3. Timezone and schedule of availability (example 10 am est to 2 pm est)
  4. How soon can you get started
  5. List of software with which you have experience working with 
  6. Any additional skills which we should know about