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Junior Customer Success Manager Remote Jobs in Remote, OR

Purple Rain

Customer Success Manager

OR · Remote

Previous experience in customer success is a big bonus (even better if in a SaaS startup) A proven ... This is a remote position which requires about 2 to 4 hours a day. You are expected to work by ...

Project Sapiens

VP Customer Success

OR · Remote

Remote - East Coast, US About Sapiens Sapiens International is a global provider of core software ... Experience with cloud-native or SaaS delivery and managed solutions. * Executive presence and ...

Sapiens

VP Customer Success

OR · On-site +1

Remote - East Coast, US About Sapiens Sapiens International is a global provider of core software ... Able to manage multiple strategic accounts and initiatives simultaneously and under pressure.

Sapiens

Program Director - Customer Architect

OR · On-site +1

Remote The Program Director owns the execution and delivery integrity of Sapiens customer programs ... Works in close coordination with the Customer Success Manager on the account. The PDCA owns ...

Bekaert

OEM Key Account Manager (Remote)

OR · On-site +1

Strong customer orientation with the ability to build and maintain long-term strategic ... Strong project management capabilities with experience handling complex, multi-stakeholder ...

Bekaert

OEM Key Account Manager (Remote)

OR · Remote

Strong customer orientation with the ability to build and maintain long-term strategic ... Strong project management capabilities with experience handling complex, multi-stakeholder ...

Sapiens

Regional Customer Service Management Lead

OR · On-site +1

Remote Leading the strategic direction and operational excellence of a regional Customer Service ... Own the Success Plan and Service Improvement Plan (SIP) standard Qualifications/Requirements: * 12 ...

ASK Consulting

Be Seen First

Product Marketing Spec II (cur_88_67@curatelyai.net)

OR · Remote

$54.35/hr

... Customer Success teams. Job Requirements: * Qualifications - Required Experience * 5+ years of experience in Product Marketing, Product Management, Program Management, or a related go-to-market role.

Ottobock

Sr. Key Account Manager (SUITX)

OR · Remote

$65K - $80K/yr

Collaborate cross-functionally with marketing, product, and customer success teams to ensure ... Self-motivated and comfortable operating in a remote, territory-based role. * Willingness to travel ...

Sapiens

Account Executive

OR · On-site +1

You will manage complex sales cycles for Sapiens' suite of offerings, including Policy ... Working closely with Customer Success, Product, Delivery, Finance, Legal, and Executive Leadership ...

Project Sapiens

Account Executive

OR · Remote

Remote The Account Executive is responsible for growing software and services revenue within an ... Working closely with Customer Success, Product, Delivery, Finance, Legal, and Executive Leadership ...

Project Sapiens

Account Executive, P&C

OR · Remote

Remote The Account Executive is responsible for growing software and services revenue within an ... Working closely with Customer Success, Product, Delivery, Finance, Legal, and Executive Leadership ...

Sapiens

Account Executive, P&C

OR · On-site +1

You will manage complex sales cycles for Sapiens' suite of offerings, including Policy ... Working closely with Customer Success, Product, Delivery, Finance, Legal, and Executive Leadership ...

Ottobock

Sr. Key Account Manager (SUITX)

OR · On-site +1

$65K - $80K/yr

Collaborate cross-functionally with marketing, product, and customer success teams to ensure ... Self-motivated and comfortable operating in a remote, territory-based role. * Willingness to travel ...

Atos

Head of AI

OR · On-site +1

Geography: United States and Canada (remote/hybrid depending on location) * Travel: Up to 25-40 ... and customer success stories. • Go-to-market and revenue growth * * Own pipeline and bookings ...

Atos

Head of AI

OR · Remote

... briefings, and customer success stories. Go-to-market and revenue growth * * Own pipeline and ... Financial management and operations * * Help support the Head of Data and AI P&L: revenue, gross ...

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Junior Customer Success Manager Remote information

See Remote, OR salary details

$19K

$52.4K

$87.9K

How much do junior customer success manager remote jobs pay per year?

As of Sep 6, 2026, the average yearly pay for junior customer success manager remote in Remote, OR is $52,410.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $57,400.00 per year, depending on experience, location, and employer.

What does a junior customer success manager do when working remotely?

A Junior Customer Success Manager working remotely is responsible for supporting customers, ensuring they get the most value from a company's products or services, and helping resolve any issues they encounter. This typically involves onboarding new clients, handling customer inquiries via email or video calls, and collaborating with internal teams to address customer needs. Remote Junior Customer Success Managers use digital tools to track customer satisfaction, gather feedback, and proactively help clients achieve their goals. Their primary aim is to build strong relationships that encourage customer retention and loyalty.

What are the key skills and qualifications needed to thrive as a junior customer success manager remote?

To thrive as a Junior Customer Success Manager (Remote), you need strong communication, problem-solving abilities, and a customer-centric mindset, often supported by a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce or HubSpot and experience with customer support platforms are typically required. Proactive relationship-building, adaptability, and effective time management are standout soft skills in this position. These skills are vital for ensuring customer satisfaction, retention, and successful onboarding in a virtual environment.

What are some common challenges faced by junior customer success managers working remotely, and how can they overcome them?

Junior Customer Success Managers working remotely often face challenges such as building strong client relationships without face-to-face interaction, staying aligned with their team, and managing time effectively. To overcome these challenges, it's important to leverage digital communication tools, schedule regular check-ins with both clients and internal teams, and maintain clear documentation of client needs and action items. Proactively seeking feedback and participating in virtual team meetings can also help create a sense of connection and shared purpose.

What are the most commonly searched types of Customer Success Manager Remote jobs in Remote, OR?

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Junior Customer Success Manager Remote jobs near you

Customer Success Manager

Purple Rain

OR • Remote

Part-time

Re-posted 9 days ago

Job description

Company Description

MadridBlues, the parent company of several e-commerce & SaaS platforms is looking for a dynamic teammate to join us to work in an environment where the demands and directions of work are constantly changing. We are a fully distributed team from over 10+ countries.

Job Description

- Build and setup processes for customer success using industry best practises for SaaS
- You're the face of our team as you'll be building great customer relationships, and managing incoming calls and customer inquiries over email and instant messaging,
- You'll enjoy working with our customers to empathise and resolve technical, billing or general support queries with a smile,
- You'll proactively engage newly onboarded customers by ensuring that they're making the most out of our features,
- You are able to notice trends among customer issues and communicate those to the Engineering & Product team,
- You can help us brainstorm and problem-solve ways we can improve our customer experience and implement those initiatives.
- Taking ownership of accounts and managing their onboarding, success, retention, and renewal processes
- Consult regularly with clients to fully understand their needs and actively solve pain points.
- Respond quickly to customer-submitted questions and requests
- Maintain portfolio and monitoring analytics, reports and KPIs
- Solicit references, referrals, and testimonials from customers
- Collaborate with product, marketing, and sales teams to communicate customer needs to design ideal offering/features
- Manage the customer renewal process and identify upsell opportunities


Qualifications

You love multi-tasking. You love knowing that each day is different and you never know exactly what's going to happen. You are excited to find out what the next big thing is in the sales scene. You love being in fast-paced environments where you are constantly learning. And you love helping people.

Previous experience in customer success is a big bonus (even better if in a SaaS startup)
A proven track record of successfully building rapport and relationships with all levels
Excellent writer and communicator
Internet savvy with a strong interest in startups
At least a year of experience in sales or customer success in a software company
Strong knowledge of online software (SaaS) products and services, broadly defined
Account management, project management and problem-solving skills
Passion for building relationships with people
High level of organization and a great attention to detail
Strong presentation skills via phone, online and in person
Ability to learn new concepts quickly
Data driven with appreciation of organization and process
Additional Information

Experience with Inside sales + account management is a plus!


This is a remote position which requires about 2 to 4 hours a day. You are expected to work by taking complete ownership.


Mandatory information to be sent during application 

  1. Expected Hourly rate (Take into account this is a long-term position)
  2. Number of hours available per week
  3. Timezone and schedule of availability (example 10 am est to 2 pm est)
  4. How soon can you get started
  5. List of software with which you have experience working with 
  6. Any additional skills which we should know about

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