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Remote Saas Customer Success Manager Jobs in Remote, OR

Company Description MadridBlues, the parent company of several e-commerce & SaaS platforms is looking for a dynamic teammate to join us to work in an environment where the demands and directions of

We are building a new Customer Success team and are hiring a VP of Customer Success to own our most strategic insurance customers. You will be the customer's senior point of continuity across

VP Customer Success

OR · On-site +1

We are building a new Customer Success team and are hiring a VP of Customer Success to own our most strategic insurance customers. You will be the customer's senior point of continuity across

Title: Program Director, Customer Architect Location : Remote Job Description The Program Director owns the execution and delivery integrity of Sapiens customer programs. This role sits within the

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"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment". Job Title: Product Marketing Spec II

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Title: Account Executive, P&C Location: Remote Job Description The Account Executive is responsible for growing software and services revenue within an assigned portfolio of existing insurance

Title: Account Executive, P&C Location: Remote Job Description The Account Executive is responsible for growing software and services revenue within an assigned portfolio of existing insurance

Account Executive

OR · On-site +1

Title: Account Executive Location: Remote Job Description The Account Executive is responsible for growing software and services revenue within an assigned portfolio of existing insurance clients. In

Title: Account Executive Location: Remote Job Description The Account Executive is responsible for growing software and services revenue within an assigned portfolio of existing insurance clients. In

Title: Value Engineer - Applied AI Location: Remote Job Description The Value Engineer - Applied AI sits at the intersection of sales , product , customer success , and enterprise AI deployment .

Title: Value Engineer - Applied AI Location: Remote Job Description The Value Engineer - Applied AI sits at the intersection of sales , product , customer success , and enterprise AI deployment .

Company Description MadridBlues, the parent company of several e-commerce & SaaS platforms is looking for a dynamic teammate to join us to work in an environment where the demands and directions of

Title: Strategic Account Director, North America Location: Remote Job Description The Strategic Account Director is a senior, quota-carrying sales role responsible for driving revenue growth,

Title: Strategic Account Director, North America Location: Remote Job Description The Strategic Account Director is a senior, quota-carrying sales role responsible for driving revenue growth,

Sr. Key Account Manager (SUITX)

OR · Remote

$65K - $80K/yr

Summary Statement SUITX designs and delivers industrial exoskeletons that reduce fatigue, prevent injury, and enable workers to perform physically demanding tasks safely and efficiently. Our wearable

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Remote Saas Customer Success Manager information

See Remote, OR salary details

$32.5K

$83K

$139.9K

How much do remote saas customer success manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for remote saas customer success manager in Remote, OR is $82,982.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,400.00 and $98,900.00 per year, depending on experience, location, and employer.

What is the difference between Remote Saas Customer Success Manager vs Remote Saas Account Executive?

AspectRemote Saas Customer Success ManagerRemote Saas Account Executive
Primary RoleEnsures customer satisfaction, onboarding, retention, and successGenerates new business, manages sales pipeline, closes deals
Required SkillsCustomer relationship management, product knowledge, communicationSales techniques, negotiation, prospecting
Work EnvironmentPost-sales support, ongoing customer engagementSales meetings, prospect outreach, demos
Industry UsageCommon in SaaS companies focusing on customer retentionCommon in SaaS companies focusing on revenue growth

The main difference is that Remote Saas Customer Success Managers focus on maintaining and growing existing customer relationships, ensuring satisfaction and retention. In contrast, Remote Saas Account Executives primarily focus on acquiring new clients and closing sales. Both roles require strong communication skills and industry knowledge but serve different stages of the customer lifecycle.

What cities near Remote, OR are hiring for Remote Saas Customer Success Manager jobs?

Cities near Remote, OR with the most Remote Saas Customer Success Manager job openings:

Infographic showing various Remote Saas Customer Success Manager job openings in Remote, OR as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $82,982 per year, or $39.9 per hour.

Customer Success Manager

OR • Remote

Part-time

Re-posted 28 days ago


Job description

Company Description

MadridBlues, the parent company of several e-commerce & SaaS platforms is looking for a dynamic teammate to join us to work in an environment where the demands and directions of work are constantly changing. We are a fully distributed team from over 10+ countries.

Job Description

- Build and setup processes for customer success using industry best practises for SaaS
- You're the face of our team as you'll be building great customer relationships, and managing incoming calls and customer inquiries over email and instant messaging,
- You'll enjoy working with our customers to empathise and resolve technical, billing or general support queries with a smile,
- You'll proactively engage newly onboarded customers by ensuring that they're making the most out of our features,
- You are able to notice trends among customer issues and communicate those to the Engineering & Product team,
- You can help us brainstorm and problem-solve ways we can improve our customer experience and implement those initiatives.
- Taking ownership of accounts and managing their onboarding, success, retention, and renewal processes
- Consult regularly with clients to fully understand their needs and actively solve pain points.
- Respond quickly to customer-submitted questions and requests
- Maintain portfolio and monitoring analytics, reports and KPIs
- Solicit references, referrals, and testimonials from customers
- Collaborate with product, marketing, and sales teams to communicate customer needs to design ideal offering/features
- Manage the customer renewal process and identify upsell opportunities


Qualifications

You love multi-tasking. You love knowing that each day is different and you never know exactly what's going to happen. You are excited to find out what the next big thing is in the sales scene. You love being in fast-paced environments where you are constantly learning. And you love helping people.

Previous experience in customer success is a big bonus (even better if in a SaaS startup)
A proven track record of successfully building rapport and relationships with all levels
Excellent writer and communicator
Internet savvy with a strong interest in startups
At least a year of experience in sales or customer success in a software company
Strong knowledge of online software (SaaS) products and services, broadly defined
Account management, project management and problem-solving skills
Passion for building relationships with people
High level of organization and a great attention to detail
Strong presentation skills via phone, online and in person
Ability to learn new concepts quickly
Data driven with appreciation of organization and process
Additional Information

Experience with Inside sales + account management is a plus!


This is a remote position which requires about 2 to 4 hours a day. You are expected to work by taking complete ownership.


Mandatory information to be sent during application 

  1. Expected Hourly rate (Take into account this is a long-term position)
  2. Number of hours available per week
  3. Timezone and schedule of availability (example 10 am est to 2 pm est)
  4. How soon can you get started
  5. List of software with which you have experience working with 
  6. Any additional skills which we should know about