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Product Success Manager Jobs in Remote, OR (NOW HIRING)

... Product team, - You can help us brainstorm and problem-solve ways we can improve our customer ... managing their onboarding, success, retention, and renewal processes - Consult regularly with ...

... Product team, - You can help us brainstorm and problem-solve ways we can improve our customer ... managing their onboarding, success, retention, and renewal processes - Consult regularly with ...

Sr Technical Project Manager

OR · Remote

$113K - $155K/yr

  • Medical

  • Life

Coordinate across multiple workstreams (delivery, engineering, finance, contract, product, field ... Demonstrated success managing multiple concurrent initiatives with competing priorities and high ...

Sr. Key Account Manager (SUITX)

OR · Remote

$65K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Collaborate cross-functionally with marketing, product, and customer success teams to ensure ... Proven ability to manage complex, multi-stakeholder sales cycles. * Experience selling into ...

Sr. Key Account Manager (SUITX)

OR · On-site +1

$65K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Collaborate cross-functionally with marketing, product, and customer success teams to ensure ... Proven ability to manage complex, multi-stakeholder sales cycles. * Experience selling into ...

Digital Evangelist

OR · On-site +1

... for products. European number one in cybersecurity, cloud and high performance computing, Atos ... Clearly define best fit solution and business outcomes and build a "success plan" inclusive of ...

... for products. European number one in cybersecurity, cloud and high performance computing, Atos ... Clearly define best fit solution and business outcomes and build a "success plan" inclusive of ...

Area Sales Manager

OR · Remote

$88K - $144K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Obtain and maintain excellent knowledge of ATG and competitor products and prices * Strong process ... Proven track record of success the sales cycle from plan to close * Value based sales leadership ...

Grocery Manager North Bend Oregon

North Bend, OR · On-site

$17.75 - $21.50/hr

  • Medical

  • Dental

  • Retirement

  • PTO

... success. Bring your flavor Building the future of food and wellbeing starts with strong team ... Manage ordering, inventory levels, product rotation, and backroom organization * Monitor shrink and ...

Grocery Manager North Bend, Oregon

North Bend, OR · On-site

$17.75 - $21.50/hr

  • Medical

  • Dental

  • Retirement

  • PTO

... success. Bring your flavor Building the future of food and well-being starts with strong team ... Manage ordering, inventory levels, product rotation, and backroom organization * Monitor shrink and ...

Sr. Manager, Technical Program

OR · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Every product enhancement is built to solve real business challenges-empowering organizations to ... Program initiation - Create charters that establish business value, scope, timelines, success ...

Sr. Manager, Technical Program

OR · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Every product enhancement is built to solve real business challenges-empowering organizations to ... Program initiation - Create charters that establish business value, scope, timelines, success ...

Head of AI

OR · On-site +1

... success management. • Talent, org design, and culture * * Build and scale a high-performing AI ... Productization mindset (offerings, accelerators, repeatability) * Talent development and ...

Head of AI

OR · Remote

... disciplined success management. Talent, org design, and culture * * Build and scale a high ... Productization mindset (offerings, accelerators, repeatability) * Talent development and ...

Technical Account Manager III

Sixes, OR · On-site

$94K - $110K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

With a team of over 6,000 employees across 30+ countries and products delivered in more than 100 ... Track incidents and communicate updates * Assist in escalation handling Success Measures * Timely ...

Technical Account Manager III

Sixes, OR · On-site

$94K - $110K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

With a team of over 6,000 employees across 30+ countries and products delivered in more than 100 ... Track incidents and communicate updates * Assist in escalation handling Success Measures * Timely ...

Store Manager

Coos Bay, OR

$17 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... ACE products and services. * Supporting Sales Associates and guiding them toward success in their ... Managing operations and driving overall store performance, which may include cash handling, check ...

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Showing results 1-20

Product Success Manager information

See Remote, OR salary details

$51.4K

$159.2K

$196.8K

How much do product success manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for product success manager in Remote, OR is $159,248.00, according to ZipRecruiter salary data. Most workers in this role earn between $140,900.00 and $196,800.00 per year, depending on experience, location, and employer.

What is a product success manager?

A Product Success Manager is a professional responsible for ensuring that customers achieve their desired outcomes while using a company's product. They act as a bridge between the product team and customers, helping to onboard users, address issues, gather feedback, and drive product adoption and satisfaction. Their role often involves collaborating with sales, support, and development teams to improve the product and enhance the overall customer experience. By understanding customer needs and product capabilities, Product Success Managers help maximize the value delivered to both customers and the business.

What are the key skills and qualifications needed to thrive as a product success manager, and why are they important?

To thrive as a Product Success Manager, you need strong skills in product management, customer success, data analysis, and a background in business or technology, often supported by a relevant degree. Familiarity with CRM platforms, analytics tools, and product management software such as Salesforce, Jira, or Gainsight is typically required. Exceptional communication, problem-solving, and relationship-building abilities help drive customer satisfaction and cross-functional collaboration. These competencies are crucial for ensuring clients achieve value from products, leading to higher retention, growth, and overall success.

What is the difference between Product Success Manager vs Customer Success Manager?

AspectProduct Success ManagerCustomer Success Manager
Primary FocusEnsuring product adoption and success through product features and performanceBuilding and maintaining customer relationships to ensure satisfaction and retention
Work EnvironmentCollaborates closely with product development, marketing, and sales teamsWorks directly with clients, support teams, and sales teams
Required SkillsProduct knowledge, technical understanding, communication skillsCustomer relationship management, communication, problem-solving
Industry UsageTech, SaaS, software companiesTech, SaaS, service industries

While both roles focus on customer success, the Product Success Manager emphasizes product performance and adoption, working closely with product teams. The Customer Success Manager centers on client relationships and satisfaction, often acting as the voice of the customer within the company.

How does a product success manager typically collaborate with product, sales, and support teams to drive customer satisfaction?

Product Success Managers act as a bridge between customers and internal teams by gathering feedback, identifying pain points, and communicating customer needs to product development. They work closely with sales teams to ensure a smooth onboarding experience for clients and coordinate with support teams to resolve issues quickly. Regular cross-functional meetings, shared project management tools, and clear documentation are all part of their collaborative workflow. This approach helps ensure that the product evolves in line with user needs and that customers receive consistent, high-quality support.

What are popular job titles related to Product Success Manager jobs in Remote, OR?

For Product Success Manager jobs in Remote, OR, the most frequently searched job titles are:

Customer Success Manager

Purple Rain

OR • On-site

Part-time

Re-posted 19 days ago


Job description

Company Description
MadridBlues, the parent company of several e-commerce & SaaS platforms is looking for a dynamic teammate to join us to work in an environment where the demands and directions of work are constantly changing. We are a fully distributed team from over 10+ countries.
Job Description
- Build and setup processes for customer success using industry best practises for SaaS
- You're the face of our team as you'll be building great customer relationships, and managing incoming calls and customer inquiries over email and instant messaging,
- You'll enjoy working with our customers to empathise and resolve technical, billing or general support queries with a smile,
- You'll proactively engage newly onboarded customers by ensuring that they're making the most out of our features,
- You are able to notice trends among customer issues and communicate those to the Engineering & Product team,
- You can help us brainstorm and problem-solve ways we can improve our customer experience and implement those initiatives.
- Taking ownership of accounts and managing their onboarding, success, retention, and renewal processes
- Consult regularly with clients to fully understand their needs and actively solve pain points.
- Respond quickly to customer-submitted questions and requests
- Maintain portfolio and monitoring analytics, reports and KPIs
- Solicit references, referrals, and testimonials from customers
- Collaborate with product, marketing, and sales teams to communicate customer needs to design ideal offering/features
- Manage the customer renewal process and identify upsell opportunities
Qualifications
You love multi-tasking. You love knowing that each day is different and you never know exactly what's going to happen. You are excited to find out what the next big thing is in the sales scene. You love being in fast-paced environments where you are constantly learning. And you love helping people.
Previous experience in customer success is a big bonus (even better if in a SaaS startup)
A proven track record of successfully building rapport and relationships with all levels
Excellent writer and communicator
Internet savvy with a strong interest in startups
At least a year of experience in sales or customer success in a software company
Strong knowledge of online software (SaaS) products and services, broadly defined
Account management, project management and problem-solving skills
Passion for building relationships with people
High level of organization and a great attention to detail
Strong presentation skills via phone, online and in person
Ability to learn new concepts quickly
Data driven with appreciation of organization and process
Additional Information
Experience with Inside sales + account management is a plus!
This is a remote position which requires about 2 to 4 hours a day. You are expected to work by taking complete ownership.
Mandatory information to be sent during application
  1. Expected Hourly rate (Take into account this is a long-term position)
  2. Number of hours available per week
  3. Timezone and schedule of availability (example 10 am est to 2 pm est)
  4. How soon can you get started
  5. List of software with which you have experience working with
  6. Any additional skills which we should know about