Customer Success Manager Edtech Jobs in Remote, OR

At Evident, we deliver optical technology that pushes the limits of scientific discovery. Through advanced microscopy solutions, we help researchers and innovators illuminate the unseen.
Evident supplies advanced solutions that help make the world safer and healthier. Committed to developing new technologies and delivering world-class customer service, our responsibility goes beyond manufacturing products-we are pioneers. For more information : https://www.evidentscientific.com/en/
At Evident, we deliver optical technology that pushes the limits of scientific discovery. Through advanced microscopy solutions, we help researchers and innovators illuminate the unseen.
We're looking for a Microscope Sales Professional who will help us do the same with their sales territory:
Someone who can spot opportunity
Someone who brings clarity and momentum to the sales process
Someone who can help us make it Evident why customers should buy from us
Step into a career that combines cutting-edge science, advanced technology, and consultative sales. As a Microscope Sales Representative, you'll join an elite team of professionals dedicated to helping researchers, clinicians, and leaders across the Academic, Biotech and Pharmaceutical industries solve complex scientific and clinical challenges.
If you thrive on building relationships, uncovering customer needs, and delivering innovative solutions, this role offers the opportunity to make a meaningful impact while working with some of the most advanced microscopy, digital imaging, and software technologies available today. Imagine traveling throughout your territory, engaging with leading scientific organizations, and helping customers unlock new discoveries through world-class imaging solutions.
At Evident Scientific, we invest in your success. Through comprehensive training and development, you'll gain the technical expertise and business acumen needed to become a trusted advisor to both customers and colleagues. Working alongside Research Imaging and Confocal Imaging Sales Representatives, you'll collaborate to identify customer goals, evaluate application requirements, and design tailored microscopy and imaging solutions that drive results.
Leveraging your growing product knowledge and scientific understanding, you'll provide expert guidance, demonstrate advanced technologies, and train customers to maximize the value of their imaging systems. Every day presents an opportunity to learn, innovate, and contribute to scientific progress.
If you're passionate about science, technology, and helping others succeed, this could be the beginning of an exciting and rewarding career journey.
Join the Evident Scientific team and help shape the future of discovery through advanced imaging solutions.
Serve as a trusted technical consultant, leveraging expertise in microscopy, digital imaging software, and confocal imaging systems to help customers achieve their research and clinical objectives.
Deliver compelling product demonstrations, application support, and technical guidance that showcase the value of complete imaging solutions and address customer challenges.
Drive sales growth and achieve territory objectives within the rapidly expanding research microscopy and digital imaging market.
Collaborate closely with Evident Scientific sales teams, marketing professionals, channel partners, and direct customers to identify opportunities and deliver successful outcomes.
Develop detailed customer quotations and proposals, including software, imaging, and system specifications tailored to application requirements.
Represent Evident Scientific at regional and national conferences, trade shows, workshops, and customer events.
Present advanced microscopy, imaging, and software solutions to leading researchers and scientific audiences, translating complex technologies into practical applications.
Build and maintain strong relationships with key opinion leaders, principal investigators, and research organizations to strengthen Evident's market presence and uncover new opportunities.
Gain a deep understanding of customer workflows and scientific objectives to provide exceptional service, support, and solution-based selling.
Continuously expand technical and sales expertise through advanced training and professional development programs.
Manage and maintain demonstration equipment and sample accounts with a high level of accountability and professionalism.
Provide accurate sales forecasts, territory updates, and activity reports to support business planning and growth initiatives.
Contribute to the development of technical specifications and competitive responses for bids, grants, and procurement opportunities.
Conduct all business activities in accordance with Evident's Code of Ethics and commitment to integrity, professionalism, and customer success
Core Evident Behaviors
Grow Together - Listen openly, value diverse perspectives, and grow together as a team.
Test. Decide. Go. - Learn and move fast - experiment, decide, and turn insight into action.
Own the Outcome - Deliver with purpose and keep the customer at the heart of every outcome.
Kaizen Everywhere, Everyday - Improve every day - small steps lead to big impact and shared success.
Think Big - Set bold goals, explore new ideas, and shape a future beyond boundaries.
Pay Range 95K-119K
**Many Evident positions are located at export-control-restricted work locations or require access to export-controlled information. To be considered for these positions, you must be a U.S. Persons. If hired, you must be able to provide valid proof of such status.
We realize that work is more than just a job for you.
It is a big part of your life, but not the only one. That's why we offer competitive salaries, an annual bonus program and comprehensive medical benefits, as well as tuition reimbursement, flexible hours, parental and adoption leave, on-site services and support networks, all so that you are ready to meet life's challenges.
We are committed to fostering a culture of well-being and inclusion by conveying the values that are most important to our employees.