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Customer Success Manager Edtech Jobs in Remote, OR

Stepan

Sr Key Account Manager

OR · On-site +1

$132K - $181K/yr

The Sr. Key Account Manager - Agriculture leads the strategy and performance of a portfolio of Key ... Success requires strong strategic thinking, structured problem solving, deep customer understanding ...

Navex Global, Inc.

Regional Vice President, Sales

OR · On-site +1

$200K/yr

Advanced proficiency with CRM systems (Salesforce.com) and data-driven sales management * Ability to influence and align cross-functional stakeholders (Marketing, Customer Success, Product) to ...

Atos

Digital Evangelist

OR

... customer success stories and best practices. * Work closely with key strategy and offering ... both senior managers and engineers * Ability to take the initiative, make decisions and ...

Atos

Digital Evangelist

OR · On-site +1

... customer success stories and best practices. * Work closely with key strategy and offering ... both senior managers and engineers * Ability to take the initiative, make decisions and ...

Quadient

Leasing Administrator - Equipment/Software

OR · On-site

Develop valuable financial, operational, and customer management expertise * Be part of a team that directly supports customer success and business growth * Gain opportunities to learn, grow, and ...

Home Depot

Pro Customer Service/Sales

Roseburg, OR · On-site

Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success.

Home Depot

Pro Customer Service/Sales

Roseburg, OR

Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success.

Atos

SAP Evangelist

OR

... customer success stories and best practices. * Work closely with key strategy and offering ... Comfortable dealing and communicating with clients, both senior managers and engineers * Ability to ...

Atos

SAP Evangelist

OR · On-site +1

... customer success stories and best practices. * Work closely with key strategy and offering ... Comfortable dealing and communicating with clients, both senior managers and engineers * Ability to ...

Lumen Technologies

Lead Product Development Manager

OR · On-site

$105K - $141K/yr

At Lumen, you'll work on infrastructure customers rely on today and build for what's next, where ... Conflict Resolution/Celebration of Success: Identification and resolution of barriers to success ...

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Showing results 21-40

All JobsCustomer Success Edtech JobsCustomer Success Manager Edtech JobsCustomer Success Manager Edtech Jobs in Remote, OR

Customer Success Manager Edtech information

See Remote, OR salary details

$32.5K

$83K

$139.9K

How much do customer success manager edtech jobs pay per year?

As of Aug 6, 2026, the average yearly pay for customer success manager edtech in Remote, OR is $82,982.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,400.00 and $98,900.00 per year, depending on experience, location, and employer.

What does a customer success manager edtech do?

A typical day for a Customer Success Manager in Edtech involves onboarding new users, conducting training sessions or webinars, and responding to customer inquiries or concerns. You’ll proactively check in with schools, educators, or administrators to ensure they are successfully adopting the platform, while also monitoring usage data to identify opportunities for improvement. Collaboration with product, sales, and technical support teams is common, as you’ll help relay user feedback or escalate complex issues. This role is dynamic and combines client-facing work with strategic problem-solving to drive user satisfaction and platform engagement.

What is a customer success manager edtech?

A Customer Success Manager (CSM) in Edtech ensures that schools, educators, or institutions maximize the value of the company's educational technology products. They build strong relationships with clients, provide onboarding and training, address concerns, and help drive product adoption. The role involves proactive support, usage monitoring, and collaborating with internal teams to enhance customer satisfaction. Ultimately, their goal is to ensure long-term customer retention and success with the platform.

What are the key skills and qualifications needed to thrive as a customer success manager edtech?

To thrive as a Customer Success Manager Edtech, you typically need experience in customer relationship management, education technology platforms, and a bachelor’s degree in a relevant field such as education, business, or communications. Familiarity with CRM software (like Salesforce or HubSpot), learning management systems (LMS), and analytics tools is often required. Excellent problem-solving, communication, and interpersonal skills help you build trust with clients and guide them toward success. These capabilities ensure you can help educational institutions or users maximize their value from the platform, leading to greater satisfaction and retention.

What are popular job titles related to Customer Success Manager Edtech jobs in Remote, OR? For Customer Success Manager Edtech jobs in Remote, OR, the most frequently searched job titles are:
What job categories do people searching Customer Success Manager Edtech jobs in Remote, OR look for? The top searched job categories for Customer Success Manager Edtech jobs in Remote, OR are:
What cities near Remote, OR are hiring for Customer Success Manager Edtech jobs? Cities near Remote, OR with the most Customer Success Manager Edtech job openings:
Customer Success Manager Edtech jobs near you
Infographic showing various Customer Success Manager Edtech job openings in Remote, OR as of July 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $82,982 per year, or $39.9 per hour.

Sr Key Account Manager

Stepan

OR • On-site, Remote

$132K - $181K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Job description


The Sr. Key Account Manager - Agriculture leads the strategy and performance of a portfolio of Key Accounts within the Agricultural end-market. This role owns the account strategy and right-to-win plan, with accountability for delivering sales volume and gross margin objectives. Success requires strong strategic thinking, structured problem solving, deep customer understanding, global coordination, and the ability to align cross-functional teams to deliver measurable customer and business outcomes.
Key Responsibilities
Strategic Key Account Management
  • Own and lead strategic relationships with assigned key agricultural accounts, serving as the primary commercial contact
  • Develop and execute multi-year account strategies aligned with customer goals and company growth objectives
  • Apply structured problem solving to address customer challenges, performance gaps, and competitive threats
  • Navigate complex customer organizations, engaging procurement, technical, R&D, regulatory, and commercial stakeholders
  • Develop and implement strategies to improve service quality, productivity, and profitability for both the customer and the business.
  • Build trusted partnerships that elevate the company from supplier to strategic solutions provider
  • Coordinate account strategies and execution for key accounts globally
  • Align global and regional teams to a common customer plan, priorities, and messaging

Commercial Execution & Contract Negotiation
  • Lead commercial negotiations including pricing, contracts, supply agreement
  • Identify, prioritize, and convert growth opportunities across existing products, new applications, and innovation-led solutions
  • Build and manage a robust pipeline and provide accurate forecasting
  • Adjust strategies proactively to ensure delivery of results

Technical Engagement & Value Advancement
  • Drive and advance technical engagement with customer formulation teams
  • Collaborate cross-functionally with R&D, marketing, and business development to delivery differentiated solutions
  • Identify unmet customer needs and translate them into technical opportunities, trials, and development projects
  • Champion innovation adoption and new product introductions within key accounts

Territory Ownership & Business Performance
  • Own a defined sales territory with full accountability for volume, revenue, and profit targets
  • Build and manage a robust opportunity pipeline, including new products and adjacent market opportunities
  • Forecast accurately and manage performance against budget
  • Monitor market trends, competitive activity, and customer dynamics to inform account and territory strategy

Cross-Functional Leadership
  • Lead and coordinate internal cross-functional teams (technical, R&D, supply, marketing, finance) to deliver integrated customer solutions
  • Ensure timely execution of trials, launches, and initiatives that drive customer value and business growth
  • Facilitate resolution of supply, delivery, or operational challenges that impact customers

Qualifications
  • 8-10+ years of experience in sales; 6+ in key account management or strategic commercial roles
  • Experience in Agricultural co-formulant sales a plus
  • Demonstrated experience negotiating contracts, pricing agreements, and long-term commercial partnerships
  • Proven success managing complex, multinational accounts and delivering sustained growth
  • Strong strategic thinking, problem-solving, and negotiation skills
  • Experience coordinating global and cross-functional teams
  • Willingness to travel 40-50%

Education
  • Bachelor's degree in a scientific discipline preferred; masters preferred

#LI-REMOTE #LI-RV1
Pay Range: $132,000 - $181,000
The salary range for this position is determined by considering a variety of factors such as skills, experience, qualifications, and the location of the position.
At Stepan Company our comprehensive benefits package includes:
  • Discretionary Bonus
  • Medical, Dental, and Vision Insurance
  • 401K with Match
  • Profit Sharing
  • Paid Time Off (PTO)
  • Short-Term and Long-Term Disability (STD / LTD)
  • Dependent Care Flexible Spending Account (FSA)
  • Health Savings Account (HSA)
  • Paid Parental Leave
  • Adoption Assistance
  • Reactions - Recognition Program
  • Employee Assistance Program (EAP)

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Stepan Company does not accept or retain unsolicited resumes or phone calls and/or respond to them or to any third party representing job seekers.
Established in 1932, Stepan Company is a major manufacturer of basic and intermediate chemicals including surfactants, polymers, as well as specialty ingredients that go into consumer, household, and institutional products such as laundry detergents, shampoos, and surface cleaners. Stepan Company currently has 19 global manufacturing locations and over 2,400 employees. We have a strong record of growth. Our growth allows us to provide meaningful career opportunities and stability to our team members. We have big goals at Stepan and know every team member will be crucial to achieving our objectives. Regardless of function, we are looking for team members who bring with them a growth mindset, an entrepreneurial spirit, and the ability to thrive in an evolving environment.
We celebrate diversity at Stepan and are committed to creating a diverse, inclusive environment. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, veteran status, or any other status protected by applicable law.
Stepan is a global specialty and intermediate chemical manufacturer that has been serving a broad range of industries for over 90 years. Today, Stepan is a $2.7 billion revenue company. Our continued success is driven by the passion and commitment of our 2,500+ employees around the world.
Why Work At Stepan?
  1. Stable & Growing
  2. Collaborative Environment
  3. Make a Difference & Be Recognized
  4. Committed to Safety & Sustainability
  5. Value Driven Culture

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