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Manager Customer Success Manager Jobs in Remote, OR

Atos

Bid Manager - Next Generation

OR · On-site

Proven success managing large, complex pursuits or strategic proposals. * Strong leadership across cross-functional and multicultural teams. * Deep understanding of bid strategy, procurement, and ...

Atos

Bid Manager - Next Generation

OR

Proven success managing large, complex pursuits or strategic proposals. * Strong leadership across cross-functional and multicultural teams. * Deep understanding of bid strategy, procurement, and ...

Project Sapiens

Account Executive

OR · Remote

... management, or Account Executive experience within the insurance technology industry; * Proven success growing revenue within existing customer accounts through cross-sell, upsell, and account ...

New

Sapiens

Account Executive

OR · On-site +1

... management, or Account Executive experience within the insurance technology industry; * Proven success growing revenue within existing customer accounts through cross-sell, upsell, and account ...

Atos

Head of AI

OR · On-site +1

Drive customer adoption, measurable business value, and referenceability through disciplined success management. • Talent, org design, and culture * * Build and scale a high-performing AI team ...

Atos

Head of AI

OR · On-site +1

Drive customer adoption, measurable business value, and referenceability through disciplined success management. Talent, org design, and culture * * Build and scale a high-performing AI team: hiring ...

Landis+Gyr

Area Sales Manager

OR

$85K - $121K/yr

Manage Customer Relationship Management (CRM) with frequent account updates. Engage and coordinate conflict resolution. Participate in contract negotiations. Participation in industry events and ...

Landis+Gyr

Area Sales Manager

OR · On-site

$108K - $144K/yr

Manage Customer Relationship Management (CRM) with frequent account updates. Engage and coordinate conflict resolution. Participate in contract negotiations. Participation in industry events and ...

Vodafone

Solution Sales Specialist

OR · Remote

$21 - $28.50/hr

Product Management, Vodafone Business Technical Services, Customer Success Management, Commercial, Legal etc. * Guide and support pre-sales feasibility teams to obtain the best price for fixed access ...

Vodafone

Solution Sales Specialist

OR · On-site +1

$21 - $28.50/hr

Product Management, Vodafone Business Technical Services, Customer Success Management, Commercial, Legal etc. * Guide and support pre-sales feasibility teams to obtain the best price for fixed access ...

Lumen Technologies

Lead Product Development Manager

OR · On-site

$105K - $141K/yr

At Lumen, you'll work on infrastructure customers rely on today and build for what's next, where ... Conflict Resolution/Celebration of Success: Identification and resolution of barriers to success ...

Chobani

National Account Manager - Hilton & IHG

OR · On-site

$91K - $117K/yr

Build customized Joint Business Plans (JBPs) that solve customer-specific business objectives and deliver mutual value. * Manage Request for Proposal (RFP) cycles, Group Purchasing Organization (GPO ...

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Showing results 21-40

All JobsCustomer Success JobsManager Customer Success Manager JobsManager Customer Success Manager Jobs in Remote, OR

Manager Customer Success Manager information

See Remote, OR salary details

$23K

$61.3K

$102.4K

How much do manager customer success manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for manager customer success manager in Remote, OR is $61,290.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $68,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer success manager, and why are they important?

To thrive as a Customer Success Manager, you need a strong understanding of customer relationship management, account management, and a background in business or a related field, often supported by a bachelor’s degree. Familiarity with CRM systems like Salesforce, customer support platforms, and data analytics tools is typically required. Outstanding communication, active listening, problem-solving, and empathy are soft skills that help you build trust and resolve client issues effectively. These skills are essential for driving customer satisfaction, retention, and long-term business growth.

What is a customer success manager?

A Customer Success Manager (CSM) is a professional responsible for building strong relationships with customers and ensuring they achieve their desired outcomes while using a company’s products or services. CSMs proactively address customer needs, provide support, and work to maximize customer satisfaction and retention. They often serve as a bridge between customers and internal teams, helping to resolve issues, identify upsell opportunities, and guide users toward best practices.

How does a manager customer success manager typically collaborate with other departments to improve client satisfaction?

A Manager Customer Success Manager regularly works cross-functionally with teams such as Sales, Product, and Support to ensure clients receive seamless service. They often coordinate with Product teams to relay customer feedback and advocate for feature improvements, and with Sales to ensure smooth handoffs and align on customer goals. This collaborative approach helps anticipate client needs, resolve issues quickly, and drive overall customer satisfaction. Building strong internal relationships is key to proactively addressing challenges and ensuring the customer's voice is heard throughout the organization.

What is the difference between Manager Customer Success Manager vs Customer Support Manager?

AspectManager Customer Success ManagerCustomer Support Manager
Primary FocusBuilding long-term customer relationships and ensuring product adoptionHandling customer inquiries, troubleshooting, and resolving issues
Required SkillsCustomer relationship management, strategic planning, communicationTechnical knowledge, problem-solving, communication
Work EnvironmentProactive engagement, account management, cross-department collaborationReactive support, call centers, help desks
Industry UsageCommon in SaaS, tech, and subscription servicesWidespread across various industries including retail and telecom

The Manager Customer Success Manager focuses on fostering ongoing customer relationships and ensuring product success, while the Customer Support Manager primarily addresses immediate customer issues and technical support. Both roles require strong communication skills, but their goals and daily activities differ significantly.

What does a manager of customer success do?

A Customer Success Manager (CSM) oversees client relationships to ensure satisfaction, retention, and growth. They coordinate with sales, support, and product teams, analyze customer data, and develop strategies to improve the customer experience, often using CRM tools. The role requires strong communication skills and a focus on long-term client success.
What are the most commonly searched types of Customer Success Manager jobs in Remote, OR? The most popular types of Customer Success Manager jobs in Remote, OR are:
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What job categories do people searching Manager Customer Success Manager jobs in Remote, OR look for? The top searched job categories for Manager Customer Success Manager jobs in Remote, OR are:
Manager Customer Success Manager jobs near you

Bid Manager - Next Generation

Atos

OR • On-site

Full-time

Re-posted 15 days ago

Job description

Bid Manager - Next Generation 539983

Pursuit Leadership Cross-Domain | Digital | Infrastructure | Security | AI | North America

The opportunity At Atos, our Bid Managers are pursuit leaders who blend process discipline with creativity and insight. You will orchestrate complex, multi-tower bids where AI, digital tools, and human expertise come together to deliver compelling, compliant, and winning proposals. This is a visible role within Strategic Sales, responsible for driving the entire bid lifecycle from qualification and planning through proposal submission, negotiation, and handover.

What you will do

  • Lead and orchestrate bids
  • Own the end-to-end bid management process across qualification, planning, submission, and handover.
  • Coordinate multi-disciplinary teams (sales, solution, finance, legal, delivery) through tight timelines and shifting priorities.
  • Govern the proposal plan, risk register, and quality reviews to maintain control and compliance through each pursuit phase.
  • Shape and execute winning strategies
  • Collaborate with Sales and Solution Directors to define win themes, pricing strategy, and value messaging.
  • Leverage AI tools for data-driven competitor analysis, content reuse, and proposal optimization. Support storytelling and executive messaging to ensure coherence between solution, pricing, and client narrative.
  • Drive quality and compliance Use AI-assisted validation to track dependencies, review requirements, and identify risks.
  • Manage governance checkpoints and internal approvals with precision. Ensure each proposal meets legal, commercial, and brand standards.
  • Lead the team and foster excellence Direct and motivate bid teams of 10 to 50 members through all phases.
  • Actively mentor bid and proposal professionals, building a collaborative and high-performance culture.
  • Promote best practices, continuous improvement, and innovation in bid management.
  • Innovate with AI and digital tools
  • Use AI platforms such as AutogenAI, Copilot, or Mindtickle for planning, content creation, and workflow automation.
  •  Integrate digital collaboration tools for stakeholder engagement and knowledge reuse.
  • Continuously explore how AI can improve accuracy, speed, and competitiveness in the bid process.

What you bring

  • Experience and leadership
  • Proven success managing large, complex pursuits or strategic proposals.
  • Strong leadership across cross-functional and multicultural teams.
  • Deep understanding of bid strategy, procurement, and commercial governance.
  • Commercial and communication strength
  • Exceptional organizational and stakeholder management skills.
  • High commercial awareness and attention to detail.
  • Excellent written and verbal communication; confident presenting to senior executives.
  • Digital and AI expertise Hands-on experience with AI tools for bid design, content creation, and analysis such as AutogenAI, Copilot, or Mindtickle.
  • Ability to use AI and analytics for risk modeling, scenario planning, and proposal optimization.
  • Familiar with workflow automation, digital collaboration, and knowledge management platforms.
  • Proactive in adopting new technologies to drive efficiency and innovation.

What success looks like

  • Reduced cycle time through digital and AI-assisted workflows.
  • High compliance rates across pursuits.
  • RFP submission quality and timeliness.
  • Strong team morale and repeatable best practices.
  • Recognized as a trusted partner to Sales and Solution leadership.

Why join Atos

You will join a community of pursuit and solution professionals who are redefining how bids are built and won in the AI era. We combine process discipline with intelligent technology to create proposals that are accurate, differentiated, and delivered with speed and confidence. What drives you: You thrive under pressure, stay calm under complexity, and see AI as a creative enabler that helps people do their best work faster.

Apply