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Customer Success Manager Govtech Jobs in Remote, OR

Ottobock

Sr. Key Account Manager (SUITX)

OR · On-site +1

$65K - $80K/yr

Collaborate cross-functionally with marketing, product, and customer success teams to ensure ... Proven ability to manage complex, multi-stakeholder sales cycles. * Experience selling into ...

Project Sapiens

Account Executive, P&C

OR · Remote

... management, or Account Executive experience within the P&C insurance technology industry; * Proven success growing revenue within existing customer accounts through cross-sell, upsell, and account ...

Sapiens

Account Executive, P&C

OR · On-site +1

... management, or Account Executive experience within the P&C insurance technology industry; * Proven success growing revenue within existing customer accounts through cross-sell, upsell, and account ...

Atos

Head of AI

OR · On-site +1

Drive customer adoption, measurable business value, and referenceability through disciplined success management. • Talent, org design, and culture * * Build and scale a high-performing AI team ...

Atos

Head of AI

OR · Remote

Drive customer adoption, measurable business value, and referenceability through disciplined success management. Talent, org design, and culture * * Build and scale a high-performing AI team: hiring ...

Sapiens

Value Engineer - Applied AI

OR · On-site +1

Partner with Customer Success to track actual AI-driven outcomes against proposed value models ... Required Qualifications * 7+ years in value engineering, management consulting, financial analysis ...

Project Sapiens

Value Engineer - Applied AI

OR · Remote

Partner with Customer Success to track actual AI-driven outcomes against proposed value models ... Required Qualifications * 7+ years in value engineering, management consulting, financial analysis ...

Purple Rain

Inside Sales Rep

OR · Remote

Qualifications 1+ years of prior Inside Sales / customer success experience. - Strong knowledge and experience using any CRM - Technical savvy and/or a hunger to learn. You'll need to use our tools ...

Purple Rain

Inside Sales Rep

OR · On-site

Qualifications 1+ years of prior Inside Sales / customer success experience. - Strong knowledge and experience using any CRM - Technical savvy and/or a hunger to learn. You'll need to use our tools ...

Atos

Digital Evangelist

OR · Remote

... customer success stories and best practices. * Work closely with key strategy and offering ... both senior managers and engineers * Ability to take the initiative, make decisions and ...

Atos

Digital Evangelist

OR · On-site +1

... customer success stories and best practices. * Work closely with key strategy and offering ... both senior managers and engineers * Ability to take the initiative, make decisions and ...

Home Depot

Pro Customer Service/Sales

Roseburg, OR · On-site

Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success.

Home Depot

Pro Customer Service/Sales

Roseburg, OR

Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success.

EVIDENT

Sr Applications Engineer

OR · On-site +1

... customer success, or related customer-facing technical functions in medical devices, diagnostics, life sciences, or imaging. * Leadership: 3+ years directly managing technical customer-facing teams ...

Lumen Technologies

Senior Lead Technical Writer

OR · Remote

The Senior Lead Technical Writer partners with product management, engineering, operations, security, architecture, legal, marketing, sales, and customer success to translate complex service ...

Lumen Technologies

Senior Lead Data Scientist

OR · Remote

Work closely with Product, Engineering, Finance, Sales, Customer Success, and Data teams to align ... Excellent communication and stakeholder management skills, with the ability to convey complex ...

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Showing results 21-40

All JobsCustomer Success Govtech JobsCustomer Success Manager Govtech JobsCustomer Success Manager Govtech Jobs in Remote, OR

Customer Success Manager Govtech information

See Remote, OR salary details

$32.5K

$83K

$139.9K

How much do customer success manager govtech jobs pay per year?

As of Sep 7, 2026, the average yearly pay for customer success manager govtech in Remote, OR is $82,982.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,400.00 and $98,900.00 per year, depending on experience, location, and employer.

What is a customer success manager in Govtech?

A Customer Success Manager (CSM) in Govtech is responsible for ensuring that government clients effectively adopt and benefit from technology solutions provided by their company. They act as the main point of contact between the tech provider and public sector clients, helping to onboard users, resolve issues, and maximize the value gained from the product or service. Their role is crucial in building long-term relationships, driving client satisfaction, and enabling digital transformation within government organizations.

How does a customer success manager in Govtech typically collaborate with government clients and internal teams to ensure project success?

As a Customer Success Manager in the Govtech sector, you will regularly liaise with government stakeholders to understand their unique needs, regulatory requirements, and project goals. You’ll serve as the main point of contact, coordinating with product, engineering, and support teams to tailor solutions, manage expectations, and resolve issues promptly. Success in this role often requires strong communication skills, patience, and the ability to navigate complex approval processes. Building trust with clients and fostering a collaborative internal environment are key to delivering value and ensuring long-term satisfaction.

What are the key skills and qualifications needed to thrive as a customer success manager in Govtech, and why are they important?

To thrive as a Customer Success Manager in Govtech, you need a strong understanding of government processes, client relationship management, and SaaS solutions, typically supported by a degree in business, public administration, or a related field. Familiarity with CRM software like Salesforce, customer analytics tools, and government procurement systems is highly valuable. Exceptional communication, problem-solving, and stakeholder management skills help build trust and ensure client satisfaction. These capabilities are crucial for driving product adoption, maximizing client retention, and navigating the unique challenges of government clients.

What is the difference between Customer Success Manager Govtech vs Customer Support Specialist Govtech?

AspectCustomer Success Manager GovtechCustomer Support Specialist Govtech
Primary FocusBuilding long-term client relationships and ensuring product adoptionProviding technical support and resolving user issues
Required SkillsCustomer relationship management, communication, strategic planningTechnical troubleshooting, product knowledge, problem-solving
Work EnvironmentProactive engagement with clients, account managementReactive support, helpdesk or support center
Industry UsageUsed in government technology projects to retain clientsUsed to assist users with technical problems in govtech products

The main difference is that Customer Success Managers Govtech focus on fostering ongoing relationships and ensuring clients derive value from products, while Customer Support Specialists Govtech handle immediate technical issues. Both roles are essential in the govtech industry but serve different functions in client engagement and support.

What are popular job titles related to Customer Success Manager Govtech jobs in Remote, OR?

For Customer Success Manager Govtech jobs in Remote, OR, the most frequently searched job titles are:

What job categories do people searching Customer Success Manager Govtech jobs in Remote, OR look for?

The top searched job categories for Customer Success Manager Govtech jobs in Remote, OR are:

What cities near Remote, OR are hiring for Customer Success Manager Govtech jobs?

Cities near Remote, OR with the most Customer Success Manager Govtech job openings:

Customer Success Manager Govtech jobs near you
Infographic showing various Customer Success Manager Govtech job openings in Remote, OR as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $82,982 per year, or $39.9 per hour.

Sr. Key Account Manager (SUITX)

Ottobock

OR • On-site, Remote

$65K - $80K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago

Job description

Summary Statement
SUITX designs and delivers industrial exoskeletons that reduce fatigue, prevent injury, and enable workers to perform physically demanding tasks safely and efficiently. Our wearable solutions are deployed by leading manufacturers, logistics providers, utilities, and aerospace organizations to improve ergonomics, increase productivity, and lower the total cost of workplace injuries.
As adoption of wearable robotics accelerates, SUITX is at the forefront of transforming how industrial work gets done.
In partnership with Ottobock, SUITX develops highly efficient yet extremely lightweight exoskeletons, utilizing the distribution and marketing experience that Ottobock has in over 35 countries.
We have an exciting opportunity for a Sr. Key Account Manager (Southwest & West Coast Region) to drive growth by helping industrial organizations understand, evaluate, and deploy exoskeleton solutions that deliver measurable ergonomic and operational impact.
Duties & Responsibilities
This is a consultative, solution-oriented sales role that requires the ability to engage stakeholders including workers, EHS leaders and ergonomists, operations executives, and guide them through evaluation, pilot, and enterprise adoption.
The ideal candidate thrives in emerging technology environments, is comfortable selling value-driven solutions, and has a track record of converting complex evaluations into scaled deployments.
Key Responsibilities:
  • Develop and execute a territory strategy to drive revenue growth and market penetration.
  • Identify, engage, and qualify new opportunities within industrial, manufacturing, logistics, utilities, and aerospace sectors.
  • Lead sales cycles focused on solving ergonomic and operational challenges.
  • Deliver compelling product demonstrations and on-site evaluations.
  • Design and manage pilot programs that validate ROI, safety improvements, and productivity gains.
  • Convert pilot programs into long-term, scaled deployments across customer sites.
  • Build strong relationships with workers, EHS, operations, engineering, and executive stakeholders.
  • Develop business cases that quantify impact (injury reduction, productivity, cost savings).
  • Negotiate and close complex commercial agreements.
  • Expand existing accounts through multi-site and enterprise-wide adoption.
  • Support and grow regional channel and distribution partners.
  • Maintain accurate pipeline, forecasting, and CRM data.
  • Represent SUITX at industry events, trade shows, and customer engagements.
  • Collaborate cross-functionally with marketing, product, and customer success teams to ensure successful deployments and customer outcomes.

Qualifications
Qualifications:
  • 3-5 years of successful B2B sales experience in industrial, technical, or solution-based environments.
  • Proven ability to manage complex, multi-stakeholder sales cycles.
  • Experience selling into manufacturing, logistics, utilities, EHS, ergonomics, automation, or related industries.
  • Demonstrated success in new business development and account expansion.
  • Strong communication, presentation, and negotiation skills.
  • Ability to translate technical solutions into clear business value.
  • Self-motivated and comfortable operating in a remote, territory-based role.
  • Willingness to travel extensively within the region.
  • Bachelor's degree preferred.

Preferred Qualifications:
  • Experience with ergonomics, safety/EHS programs, wearable technology, robotics, or industrial equipment.
  • Familiarity with pilot-based or proof-of-value sales motions.
  • Existing relationships within industrial or manufacturing organizations.
  • Experience working with distributors, integrators, or manufacturer representatives.
  • CRM experience (Salesforce, HubSpot, or similar).

Compensation Data
Compensation: $65,000-$80,000 base salary, depending on experience, plus a competitive commission structure.
Benefits
Benefits:
  • Medical, dental, and vision insurance
  • 401(k)
  • Paid time off

Why SUITX?
At SUITX, you'll play a key role in bringing innovative wearable technology to the industrial workforce-helping companies protect their employees while improving performance and efficiency.
You'll join a fast-growing, mission-driven team where your work directly impacts both business outcomes and worker well-being.
Diversity at Ottobock
We believe in mutual respect, enjoyment at work, and a culture where everyone feels valued. We are committed to diversity, equity, and inclusion, and welcome all applications - regardless of gender, age, nationality, disability, ethnic or social background, religion, or sexual orientation. We give special consideration to individuals with severe disabilities when equally qualified.
Your future at Ottobock
Ottobock's products and services combine over 100 years of tradition with outstanding innovation in the fields of prosthetics, neuro-orthotics, and exoskeletons. Ottobock develops innovative fitting solutions for people with limited mobility and is driving the digitalisation of the industry. Founded in Berlin in 1919, the company has business activities in 45 countries with nearly 9,300 employees worldwide and operates the largest international patient care network with around 400 patient care clinics. Ottobock's mission of improving freedom of movement, quality of life and independence is deeply rooted in the company's DNA, as is its social commitment: Ottobock has been a partner and supporter of the Paralympics since 1988.
Apply now! Your ideas and commitment will inspire your colleagues and staff, and will further the interests of Ottobock. Be part of a dynamic, growing company with flat hierarchies. We offer a richly diverse field of work, individual development opportunities and extensive qualification programs in our Ottobock Academy.
Please only apply via our online job portal at jobs.ottobock.com. Please quote the Job-ID for the position in question, and also state your earliest starting date and salary requirements. We look forward to receiving your application!

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