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Client Success Jobs in Remote, OR (NOW HIRING)

Team8

Bluespine-Director of Customer Success

OR · On-site +1

This role will involve leading client relationships, managing internal resources toward timely ... Requirements * 5-8 years of experience in account management, client success, or related roles ...

Agfa

Sr. Customer Success Manager

OR · Remote

Meet client satisfaction, retention, and growth goals as measured both internally as well as ... Customer Success, or client-facing roles required. * Professional Services experience ...

AGFA

Sr. Customer Success Manager

OR · On-site +1

Meet client satisfaction, retention, and growth goals as measured both internally as well as ... Customer Success, or client-facing roles required. * Professional Services experience ...

Purple Rain

Customer Success Manager

OR · On-site

We are a fully distributed team from over 10+ countries. - Build and setup processes for customer success using industry best practises for SaaS - You're the face of our team as you'll be building ...

Purple Rain

Customer Success Manager

OR

We are a fully distributed team from over 10+ countries. - Build and setup processes for customer success using industry best practises for SaaS - You're the face of our team as you'll be building ...

Mirantis

Program Management Director

OR · On-site

You will partner closely with engineers, architects, and client stakeholders to translate business goals into executable plans, while ensuring delivery excellence and long-term client success. What ...

AGFA

VP Client Services NA

OR · On-site +1

... of Client Services, North America will lead Agfa's Healthcare IT Professional Services and ... Demonstrated success in providing implementation and support services for emerging Healthcare IT ...

Agfa

VP Client Services NA

OR · Remote

... of Client Services, North America will lead Agfa's Healthcare IT Professional Services and ... Demonstrated success in providing implementation and support services for emerging Healthcare IT ...

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All JobsClient Success JobsClient Success Jobs in Remote, OR

Client Success information

See Remote, OR salary details

$32.5K

$83K

$139.9K

How much do client success jobs pay per year?

As of Jun 27, 2026, the average yearly pay for client success in Remote, OR is $82,982.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,400.00 and $98,900.00 per year, depending on experience, location, and employer.

What is a CSM salary?

A Client Success Manager (CSM) salary varies based on experience, location, and company size, but typically ranges from $60,000 to $100,000 annually in the United States. Many CSMs also receive bonuses or commissions and benefit from skills in customer relationship management tools and communication. Entry-level positions may start lower, while experienced professionals with certifications can earn higher salaries.

What are the key skills and qualifications needed to thrive as a Client Success professional, and why are they important?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What job makes 10,000 a month without a degree?

A Client Success Manager can earn $10,000 or more per month through commissions, bonuses, and high-value client accounts, especially in SaaS or tech industries. Success in this role often depends on strong communication skills, industry knowledge, and experience rather than formal education.

What is the role of client success?

The role of client success involves ensuring that clients achieve their desired outcomes with a company's products or services. Client success professionals build relationships, provide support, and help clients maximize value, often using tools like customer relationship management (CRM) software. Their goal is to improve client retention and satisfaction through proactive engagement and problem-solving.

What are some common challenges faced by Client Success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is Client Success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

How can I make $2000 a week working from home?

In client success roles, earning $2000 a week typically requires high-level experience, strong communication skills, and the ability to manage multiple accounts or clients efficiently. Many professionals achieve this through a combination of base salary, commissions, or bonuses, often working full-time hours and leveraging tools like CRM software. Building a reputation and gaining certifications can also help increase earning potential in remote client success positions.
What are the most commonly searched types of Client Success jobs in Remote, OR? The most popular types of Client Success jobs in Remote, OR are:
What are popular job titles related to Client Success jobs in Remote, OR? For Client Success jobs in Remote, OR, the most frequently searched job titles are:
What job categories do people searching Client Success jobs in Remote, OR look for? The top searched job categories for Client Success jobs in Remote, OR are:
What cities near Remote, OR are hiring for Client Success jobs? Cities near Remote, OR with the most Client Success job openings:
Client Success jobs near you

Bluespine-Director of Customer Success

Team8

OR • On-site, Remote

Full-time

Posted 27 days ago

Job description

Description
About Bluespine
Bluespine was established by professionals in the industry and serial founders to support self-funded employers in reducing healthcare expenses. Through innovative data analysis, Bluespine helps minimize unnecessary costs without altering employee benefits or requiring changes in behavior.
We are seeking a highly skilled and experienced Director of Account Management and Analytics Advisor to work with large, self-insured employers, focusing on the delivery of high-quality healthcare Cost Containment solutions. The ideal candidate will have a strong background in healthcare analytics and a proven ability to translate complex, data-driven insights into actionable strategies and clear, digestible content for non-analytical stakeholders. This role will involve leading client relationships, managing internal resources toward timely deliverables, and ensuring the effective utilization of analytics to drive value and client satisfaction.
Key Responsibilities
Account Management:
• Act as the primary point of contact for self-insured employer clients, ensuring satisfaction and fostering long-term relationships.
• Serve as a trusted advisor, understanding client needs and challenges, and offering strategic solutions to improve their healthcare programs.
• Develop and maintain strong, strategic client relationships by understanding their business challenges and objectives, demonstrating exceptional problem-solving skills.
• Coordinate and lead regular client check-ins, presentations, and strategic reviews to ensure alignment and satisfaction.
• Collaborate with internal teams (data, data science, clinical and investigative, executives etc.) to ensure optimal service delivery to clients.
• Become fluent in healthcare claims data as relevant to Company's specific use case.
• Nurture client relationships from infancy and throughout business relationship, including managing implementation process as needed.
• Collaborate with new clients and their respective carrier(s)/data warehouse/PBM/Brokers, Advisors, all necessary documentation and other items in order to intake high-quality claims and health Plan data.
Data Analytics & Insights:
• Utilize Bluespine software to create insights that inform decision-making, cost-saving strategies, and enhanced plan management.
• Collaborate with internal teams to ensure the timely and successful delivery of results and insights.
• Review client feedback and performance metrics to ensure solutions meet or exceed expectations.
• Partner with the sales and solutions teams to develop strategic plans that address client goals.
• Plan and lead client update presentations as well as ad hoc client meetings and written communications.
• Assist the team in developing marketing initiatives, increasing business success, and enhancing sales.
Communication & Reporting:
• Translate complex data insights into clear, actionable reports and presentations for non-technical stakeholders.
• Develop and deliver regular client-facing reports and presentations that highlight key performance metrics, trends, and opportunities.
• Explain technical concepts in a simple, understandable manner for benefits leaders, client executives and other decision-makers with limited technical expertise.
Project Management:
• Coordinate internal resources and timelines to ensure smooth implementation and delivery of projects.
• Troubleshoot client issues in a timely and proactive manner, ensuring client satisfaction.
• Monitor key performance indicators (KPIs) to track the success of initiatives and client satisfaction.
• Delegating tasks effectively and managing team dynamics.
Team Collaboration:
• Work closely with cross-functional teams such as data scientists, project managers, and consultants to deliver cohesive client solutions.
• Contribute to team-wide best practices, sharing insights and strategies to enhance client success.
• Develop and maintain strong executive relationships.
Requirements
  • 5-8 years of experience in account management, client success, or related roles within data analytics, technology, or consulting environments.
  • 4 years of experience in healthcare claims and data analytics - must have
  • 3-4 years of healthcare payment integrity experience - must have
  • Proven experience managing senior-level client relationships and negotiating contracts or agreements.
  • Bachelor's degree in business, Data Analytics or a related field.
  • Master's degree is preferred but not required.

Skills and Competencies:
  • Exceptional interpersonal and communication skills with the ability to understand and communicate technical insights to non-technical audiences in a tailored and thoughtful manner.
  • Hands-on, doer mindset.
  • Ability to thrive in a fast-paced and lightly structured environment.
  • Highly collaborative, team-focused, open communication and candid work style.
  • Strong problem-solving and strategic planning abilities.
  • Ability to break down complex problems into manageable components.
  • Identifying trends, patterns, and key insights in data.
  • Developing actionable recommendations based on data.
  • Understanding data analytics concepts, tools, and methodologies, with the ability to translate insights into client strategy.
  • Proven ability to lead and manage projects independently.
  • Experience in managing deliverables within deadlines.

Preferred Knowledge:
  • Strong existing relationships within jumbo self-insured plan sponsor community.
  • Procurement/medical ASA and PBM including contract negotiation experience.
  • Familiarity with benefit analytics, data warehousing and claims data files.
  • Macro business knowledge of channels/industries relevant to the company's client base (e.g. finance, healthcare, compliance).

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