ZipRecruiter

Log In

1

Client Success Manager Jobs in Remote, OR (NOW HIRING)

Purple Rain

Customer Success Manager

OR · On-site

... success using industry best practises for SaaS - You're the face of our team as you'll be building great customer relationships, and managing incoming calls and customer inquiries over email and ...

Purple Rain

Customer Success Manager

OR

... success using industry best practises for SaaS - You're the face of our team as you'll be building great customer relationships, and managing incoming calls and customer inquiries over email and ...

AGFA

Sr. Customer Success Manager

OR · On-site +1

... Success Manager (CSM) serves as a strategic partner and advocate for our clients, ensuring they ... Proactively manage and resolve client escalations with urgency and professionalism * Coordinate ...

Agfa

Sr. Customer Success Manager

OR · Remote

... Success Manager (CSM) serves as a strategic partner and advocate for our clients, ensuring they ... Proactively manage and resolve client escalations with urgency and professionalism * Coordinate ...

Team8

Bluespine-Director of Customer Success

OR · On-site +1

This role will involve leading client relationships, managing internal resources toward timely ... Requirements * 5-8 years of experience in account management, client success, or related roles ...

Banner Bank

Client Relationship Consultant

Bandon, OR · On-site

... Management, Mortgage Lending, and Investment Services. * Proactively communicate with clients to ... Hold appointments to identify client needs, provide solutions, and support their financial success.

Banner Bank

Client Relationship Consultant

Bandon, OR · On-site

... Management, Mortgage Lending, and Investment Services. * Proactively communicate with clients to ... Hold appointments to identify client needs, provide solutions, and support their financial success.

Banner Bank

Client Relationship Consultant

Bandon, OR

... Management, Mortgage Lending, and Investment Services. * Proactively communicate with clients to ... Hold appointments to identify client needs, provide solutions, and support their financial success.

AGFA

VP Client Services NA

OR · On-site +1

... of Client Services, North America will lead Agfa's Healthcare IT Professional Services and ... Service Account Management & Customer success: drive evolution of the customer success organization ...

Agfa

VP Client Services NA

OR · Remote

... of Client Services, North America will lead Agfa's Healthcare IT Professional Services and ... Service Account Management & Customer success: drive evolution of the customer success organization ...

next page

Showing results 1-20

All JobsClient Success Manager JobsClient Success Manager Jobs in Remote, OR

Client Success Manager information

See Remote, OR salary details

$32.5K

$83K

$139.9K

How much do client success manager jobs pay per year?

As of Jul 4, 2026, the average yearly pay for client success manager in Remote, OR is $82,982.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,400.00 and $98,900.00 per year, depending on experience, location, and employer.

What jobs in the US pay 300,000 a year?

For a Client Success Manager, earning $300,000 annually typically requires senior-level experience, a strong track record in client retention, and skills in account management, sales, or strategic planning. High-paying roles in this field are often found in large corporations, technology firms, or financial services, and may include bonuses or profit-sharing components. Achieving this salary level generally involves advanced certifications and a proven ability to drive revenue growth and client satisfaction.

What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a Client Success Manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What is a typical CSM salary?

A Client Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and industry. Senior CSMs or those in high-demand markets can earn higher compensation, often supplemented with bonuses or commissions, especially when managing large accounts or using customer success tools.

Will AI replace CSM?

AI cannot fully replace Client Success Managers, as the role requires interpersonal skills, empathy, and strategic thinking that AI tools currently cannot replicate. AI can assist CSMs by automating routine tasks and providing data insights, allowing them to focus on building relationships and personalized support. The role is expected to evolve with technology, emphasizing skills that complement AI capabilities.

What does a Client Success Manager do?

A Client Success Manager (CSM) is responsible for building strong relationships with clients, ensuring they receive value from products or services, and helping them achieve their goals. They often coordinate onboarding, provide ongoing support, and work to renew contracts, using tools like CRM software. The role requires communication skills, problem-solving, and a focus on customer satisfaction.
More about Client Success Manager jobs
What are the most commonly searched types of Client Success jobs in Remote, OR? The most popular types of Client Success jobs in Remote, OR are:
What job categories do people searching Client Success Manager jobs in Remote, OR look for? The top searched job categories for Client Success Manager jobs in Remote, OR are:
What cities near Remote, OR are hiring for Client Success Manager jobs? Cities near Remote, OR with the most Client Success Manager job openings:
Client Success Manager jobs near you

Customer Success Manager

Purple Rain

OR • On-site

Part-time

Posted 5 days ago

Job description

Company Description
MadridBlues, the parent company of several e-commerce & SaaS platforms is looking for a dynamic teammate to join us to work in an environment where the demands and directions of work are constantly changing. We are a fully distributed team from over 10+ countries.
Job Description
- Build and setup processes for customer success using industry best practises for SaaS
- You're the face of our team as you'll be building great customer relationships, and managing incoming calls and customer inquiries over email and instant messaging,
- You'll enjoy working with our customers to empathise and resolve technical, billing or general support queries with a smile,
- You'll proactively engage newly onboarded customers by ensuring that they're making the most out of our features,
- You are able to notice trends among customer issues and communicate those to the Engineering & Product team,
- You can help us brainstorm and problem-solve ways we can improve our customer experience and implement those initiatives.
- Taking ownership of accounts and managing their onboarding, success, retention, and renewal processes
- Consult regularly with clients to fully understand their needs and actively solve pain points.
- Respond quickly to customer-submitted questions and requests
- Maintain portfolio and monitoring analytics, reports and KPIs
- Solicit references, referrals, and testimonials from customers
- Collaborate with product, marketing, and sales teams to communicate customer needs to design ideal offering/features
- Manage the customer renewal process and identify upsell opportunities
Qualifications
You love multi-tasking. You love knowing that each day is different and you never know exactly what's going to happen. You are excited to find out what the next big thing is in the sales scene. You love being in fast-paced environments where you are constantly learning. And you love helping people.
Previous experience in customer success is a big bonus (even better if in a SaaS startup)
A proven track record of successfully building rapport and relationships with all levels
Excellent writer and communicator
Internet savvy with a strong interest in startups
At least a year of experience in sales or customer success in a software company
Strong knowledge of online software (SaaS) products and services, broadly defined
Account management, project management and problem-solving skills
Passion for building relationships with people
High level of organization and a great attention to detail
Strong presentation skills via phone, online and in person
Ability to learn new concepts quickly
Data driven with appreciation of organization and process
Additional Information
Experience with Inside sales + account management is a plus!
This is a remote position which requires about 2 to 4 hours a day. You are expected to work by taking complete ownership.
Mandatory information to be sent during application
  1. Expected Hourly rate (Take into account this is a long-term position)
  2. Number of hours available per week
  3. Timezone and schedule of availability (example 10 am est to 2 pm est)
  4. How soon can you get started
  5. List of software with which you have experience working with
  6. Any additional skills which we should know about

Apply