Customer Success Manager
OR ยท On-site
... success using industry best practises for SaaS - You're the face of our team as you'll be building great customer relationships, and managing incoming calls and customer inquiries over email and ...
OR ยท On-site
... success using industry best practises for SaaS - You're the face of our team as you'll be building great customer relationships, and managing incoming calls and customer inquiries over email and ...
OR ยท On-site
... success using industry best practises for SaaS - You're the face of our team as you'll be building great customer relationships, and managing incoming calls and customer inquiries over email and ...
OR ยท On-site
... success using industry best practises for SaaS - You're the face of our team as you'll be building great customer relationships, and managing incoming calls and customer inquiries over email and ...
OR ยท On-site
... success using industry best practises for SaaS - You're the face of our team as you'll be building great customer relationships, and managing incoming calls and customer inquiries over email and ...
OR ยท Remote
... Success Manager (CSM) serves as a strategic partner and advocate for our clients, ensuring they ... Proactively manage and resolve client escalations with urgency and professionalism * Coordinate ...
OR ยท Remote
... Success Manager (CSM) serves as a strategic partner and advocate for our clients, ensuring they ... Proactively manage and resolve client escalations with urgency and professionalism * Coordinate ...
OR ยท On-site +1
... Success Manager (CSM) serves as a strategic partner and advocate for our clients, ensuring they ... Proactively manage and resolve client escalations with urgency and professionalism * Coordinate ...
OR ยท On-site +1
... Success Manager (CSM) serves as a strategic partner and advocate for our clients, ensuring they ... Proactively manage and resolve client escalations with urgency and professionalism * Coordinate ...
OR ยท On-site +1
This role will involve leading client relationships, managing internal resources toward timely ... Requirements * 5-8 years of experience in account management, client success, or related roles ...
OR ยท On-site +1
This role will involve leading client relationships, managing internal resources toward timely ... Requirements * 5-8 years of experience in account management, client success, or related roles ...
Be Seen First
OR ยท On-site
$80K - $85K/yr
Success in this role requires strong relationship management, communication, analytical skills, and ownership of the overall client experience. Responsibilities: Strategic Account Management: Develop ...
New
Quick apply
Be Seen First
OR ยท On-site
$80K - $85K/yr
Success in this role requires strong relationship management, communication, analytical skills, and ownership of the overall client experience. Responsibilities: Strategic Account Management: Develop ...
New
Roseburg, OR ยท On-site
At UIDC, you'll be part of something special: a supportive team that celebrates your success, helps ... Work closely with the VP of Marketing & Branding, creative director, designers, and project manager ...
Roseburg, OR ยท On-site
At UIDC, you'll be part of something special: a supportive team that celebrates your success, helps ... Work closely with the VP of Marketing & Branding, creative director, designers, and project manager ...
Roseburg, OR ยท On-site +1
At UIDC, you'll be part of something special: a supportive team that celebrates your success, helps ... Work closely with the VP of Marketing & Branding, creative director, designers, and project manager ...
Roseburg, OR ยท On-site +1
At UIDC, you'll be part of something special: a supportive team that celebrates your success, helps ... Work closely with the VP of Marketing & Branding, creative director, designers, and project manager ...
... Management, Mortgage Lending, and Investment Services. * Proactively communicate with clients to ... Hold appointments to identify client needs, provide solutions, and support their financial success.
Quick apply
... Management, Mortgage Lending, and Investment Services. * Proactively communicate with clients to ... Hold appointments to identify client needs, provide solutions, and support their financial success.
Bandon, OR ยท On-site
... Management, Mortgage Lending, and Investment Services. * Proactively communicate with clients to ... Hold appointments to identify client needs, provide solutions, and support their financial success.
Bandon, OR ยท On-site
... Management, Mortgage Lending, and Investment Services. * Proactively communicate with clients to ... Hold appointments to identify client needs, provide solutions, and support their financial success.
Bandon, OR ยท On-site
... Management, Mortgage Lending, and Investment Services. * Proactively communicate with clients to ... Hold appointments to identify client needs, provide solutions, and support their financial success.
Bandon, OR ยท On-site
... Management, Mortgage Lending, and Investment Services. * Proactively communicate with clients to ... Hold appointments to identify client needs, provide solutions, and support their financial success.
OR ยท On-site
$59 - $77.75/hr
... management solutions, establishing value proposition, and performing client demonstrations in ... success * Align closely with the client account executives to ensure that solutions are ...
OR ยท On-site
$59 - $77.75/hr
... management solutions, establishing value proposition, and performing client demonstrations in ... success * Align closely with the client account executives to ensure that solutions are ...
Coos Bay, OR ยท On-site
$17 - $20/hr
... case management for existing and potential AYA clients. Client Service Advocates ensure that the individuals we serve receive the information and resources necessary for long-term success.
Coos Bay, OR ยท On-site
$17 - $20/hr
... case management for existing and potential AYA clients. Client Service Advocates ensure that the individuals we serve receive the information and resources necessary for long-term success.
Coos Bay, OR ยท On-site
... case management for existing and potential AYA clients. Client Service Advocates ensure that the individuals we serve receive the information and resources necessary for long-term success.
Quick apply
Coos Bay, OR ยท On-site
... case management for existing and potential AYA clients. Client Service Advocates ensure that the individuals we serve receive the information and resources necessary for long-term success.
OR ยท On-site +1
... and client narrative. * Drive quality and compliance Use AI-assisted validation to track ... Proven success managing large, complex pursuits or strategic proposals. * Strong leadership across ...
OR ยท On-site +1
... and client narrative. * Drive quality and compliance Use AI-assisted validation to track ... Proven success managing large, complex pursuits or strategic proposals. * Strong leadership across ...
OR ยท On-site +1
... and client narrative. * Drive quality and compliance Use AI-assisted validation to track ... Proven success managing large, complex pursuits or strategic proposals. * Strong leadership across ...
OR ยท On-site +1
... and client narrative. * Drive quality and compliance Use AI-assisted validation to track ... Proven success managing large, complex pursuits or strategic proposals. * Strong leadership across ...
... and client narrative. * Drive quality and compliance Use AI-assisted validation to track ... Proven success managing large, complex pursuits or strategic proposals. * Strong leadership across ...
... and client narrative. * Drive quality and compliance Use AI-assisted validation to track ... Proven success managing large, complex pursuits or strategic proposals. * Strong leadership across ...
OR ยท On-site +1
$60 - $75/hr
... client success. You'll partner with technical and functional experts to ensure solutions are ... Draft and own all process documentation and change management materials. * Identify and deploy ...
OR ยท On-site +1
$60 - $75/hr
... client success. You'll partner with technical and functional experts to ensure solutions are ... Draft and own all process documentation and change management materials. * Identify and deploy ...
$60 - $75/hr
... client success. You'll partner with technical and functional experts to ensure solutions are ... Draft and own all process documentation and change management materials. * Identify and deploy ...
$60 - $75/hr
... client success. You'll partner with technical and functional experts to ensure solutions are ... Draft and own all process documentation and change management materials. * Identify and deploy ...
... and client narrative. * Drive quality and compliance Use AI-assisted validation to track ... Proven success managing large, complex pursuits or strategic proposals. * Strong leadership across ...
... and client narrative. * Drive quality and compliance Use AI-assisted validation to track ... Proven success managing large, complex pursuits or strategic proposals. * Strong leadership across ...
$32.5K - $42.2K
4% of jobs
$42.2K - $52K
10% of jobs
$58.8K is the 25th percentile. Wages below this are outliers.
$52K - $61.8K
16% of jobs
$61.8K - $71.5K
15% of jobs
The median wage is $75.3K / yr.
$71.5K - $81.3K
14% of jobs
$81.3K - $91K
14% of jobs
$93.8K is the 75th percentile. Wages above this are outliers.
$91K - $100.8K
10% of jobs
$100.8K - $110.6K
10% of jobs
$110.6K - $120.3K
4% of jobs
$120.3K - $130.1K
2% of jobs
$130.1K - $139.9K
2% of jobs
$32.5K
$83K
$139.9K
| Aspect | Client Success Manager | Account Manager |
|---|---|---|
| Primary Focus | Ensuring client satisfaction, onboarding, and long-term success | Managing client accounts, upselling, and renewals |
| Work Environment | Proactive engagement, strategic planning | Relationship management, sales-oriented |
| Required Skills | Communication, problem-solving, customer-centric | Sales, negotiation, relationship building |
While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

Part-time
Posted 27 days ago
MadridBlues, the parent company of several e-commerce & SaaS platforms is looking for a dynamic teammate to join us to work in an environment where the demands and directions of work are constantly changing. We are a fully distributed team from over 10+ countries.
- Build and setup processes for customer success using industry best practises for SaaS
- You're the face of our team as you'll be building great customer relationships, and managing incoming calls and customer inquiries over email and instant messaging,
- You'll enjoy working with our customers to empathise and resolve technical, billing or general support queries with a smile,
- You'll proactively engage newly onboarded customers by ensuring that they're making the most out of our features,
- You are able to notice trends among customer issues and communicate those to the Engineering & Product team,
- You can help us brainstorm and problem-solve ways we can improve our customer experience and implement those initiatives.
- Taking ownership of accounts and managing their onboarding, success, retention, and renewal processes
- Consult regularly with clients to fully understand their needs and actively solve pain points.
- Respond quickly to customer-submitted questions and requests
- Maintain portfolio and monitoring analytics, reports and KPIs
- Solicit references, referrals, and testimonials from customers
- Collaborate with product, marketing, and sales teams to communicate customer needs to design ideal offering/features
- Manage the customer renewal process and identify upsell opportunities
Experienceย with Inside sales + account management is a plus!
This is a remote position which requires about 2 to 4 hours a day. You are expected to work by taking complete ownership.
Mandatory information to be sent during applicationย