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Client Success Manager Jobs in Remote, OR (NOW HIRING)

... and client narrative. * Drive quality and compliance Use AI-assisted validation to track ... Proven success managing large, complex pursuits or strategic proposals. * Strong leadership across ...

... and client narrative. * Drive quality and compliance Use AI-assisted validation to track ... Proven success managing large, complex pursuits or strategic proposals. * Strong leadership across ...

... and client narrative. * Drive quality and compliance Use AI-assisted validation to track ... Proven success managing large, complex pursuits or strategic proposals. * Strong leadership across ...

... and client narrative. * Drive quality and compliance Use AI-assisted validation to track ... Proven success managing large, complex pursuits or strategic proposals. * Strong leadership across ...

... success Active territory management targeting specific companies and collaborating with select partners to drive incremental pipeline Manage complex, enterprise wide sales-cycles and effectively ...

... success • Active territory management targeting specific companies and collaborating with select partners to drive incremental pipeline • Manage complex, enterprise wide sales-cycles and ...

RETENTION STRATEGIST

OR · Remote

$88K - $118K/yr

... in client-facing roles, ideally within SaaS or enterprise technology environments. * Proven success in managing complex renewals and retention strategies with measurable results. * Demonstrated ...

Achieve client satisfaction, by managing and meeting or exceeding expectations * Ensure project ... Develop and coordinate project controls and associated metrics to measure success * Build and ...

Provide a superior level of client service and promotes the sales and service culture through ... Demonstrated success in sales and business development. Demonstrated ability to develop and manage ...

Branch Manager II

North Bend, OR · On-site

$80K - $95K/yr

Provide a superior level of client service and promotes the sales and service culture through ... Demonstrated success in sales and business development. Demonstrated ability to develop and manage ...

Branch Manager II

North Bend, OR · On-site

$80K - $95K/yr

Provide a superior level of client service and promotes the sales and service culture through ... Demonstrated success in sales and business development. Demonstrated ability to develop and manage ...

Head of AI

OR · On-site +1

Up to 25-40% (client sites, executive briefings, industry events) Key Responsibilities Practice ... disciplined success management. Talent, org design, and culture * * Build and scale a high ...

Head of AI

OR · On-site +1

Up to 25-40% (client sites, executive briefings, industry events) Key Responsibilities • Practice ... success management. • Talent, org design, and culture * * Build and scale a high-performing AI ...

Achieve client satisfaction, by managing and meeting or exceeding expectations * Ensure project ... Develop and coordinate project controls and associated metrics to measure success * Build and ...

As required by client (typically 10-20%) Eligibility: Open to candidates authorized to work in the ... Define success metrics and leverage data-driven insights to guide decision-making * Perform ...

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Client Success Manager information

See Remote, OR salary details

$32.5K

$83K

$139.9K

How much do client success manager jobs pay per year?

As of Jul 4, 2026, the average yearly pay for client success manager in Remote, OR is $82,982.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,400.00 and $98,900.00 per year, depending on experience, location, and employer.

What jobs in the US pay 300,000 a year?

For a Client Success Manager, earning $300,000 annually typically requires senior-level experience, a strong track record in client retention, and skills in account management, sales, or strategic planning. High-paying roles in this field are often found in large corporations, technology firms, or financial services, and may include bonuses or profit-sharing components. Achieving this salary level generally involves advanced certifications and a proven ability to drive revenue growth and client satisfaction.

What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a Client Success Manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What is a typical CSM salary?

A Client Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and industry. Senior CSMs or those in high-demand markets can earn higher compensation, often supplemented with bonuses or commissions, especially when managing large accounts or using customer success tools.

Will AI replace CSM?

AI cannot fully replace Client Success Managers, as the role requires interpersonal skills, empathy, and strategic thinking that AI tools currently cannot replicate. AI can assist CSMs by automating routine tasks and providing data insights, allowing them to focus on building relationships and personalized support. The role is expected to evolve with technology, emphasizing skills that complement AI capabilities.

What does a Client Success Manager do?

A Client Success Manager (CSM) is responsible for building strong relationships with clients, ensuring they receive value from products or services, and helping them achieve their goals. They often coordinate onboarding, provide ongoing support, and work to renew contracts, using tools like CRM software. The role requires communication skills, problem-solving, and a focus on customer satisfaction.
More about Client Success Manager jobs
What are the most commonly searched types of Client Success jobs in Remote, OR? The most popular types of Client Success jobs in Remote, OR are:
What cities near Remote, OR are hiring for Client Success Manager jobs? Cities near Remote, OR with the most Client Success Manager job openings:

$17 - $20/hr

Other

Posted 5 days ago


Job description

Client Service Advocate

Client Service Advocates provide quality service and meaningful interactions filling a client-facing role within the organization. As the direct point of interaction with clients, CSA's are the main support and source of referrals and case management for existing and potential AYA clients. Client Service Advocates ensure that the individuals we serve receive the information and resources necessary for long-term success.

Qualifications: Must have a minimum of two years of verifiable work experience in the social service field or relevant education in place of experience or a combination of both. Must have a high school diploma or GED. The ability to creatively problem solve in collaboration with the position requires attention to detail and the ability to work with clients. Must be able to perform a needs-based assessment to address mental, social, and physical health programs which may benefit participants. Ability to provide access to and match clients with community project partners and state agencies to facilitate awareness of wrap-around services available to the individuals and households served.

Essential functions of the job may include but are not limited to the following:

  • Provide excellent customer service when interacting with clients and the community partners
  • Assess and gather information pertaining to new and existing clients
  • Planning and goal setting as part of case management activities
  • Complete weekly check-in with each assigned individual on the current caseload
  • Complete documentation and client information data entry appropriately and timely
  • Understanding of and ability to recommend and make available local resources
  • Ability to follow directions and multi-task in a fast-moving environment
  • Effectively manage time and tasks
  • Ability to self-start and ask for guidance when needed
  • Desire to help others and the ability to provide case management without bias
  • Responsible for one week in on-call rotation every four weeks to answer crisis line
  • CSAs serve a variety of secondary roles and, with training, may be assigned to one or more programs which include but are not limited to:
    • Intake and Outreach Services
    • Client Screening
    • Data Research
    • Case Management
    • Event Support
    • Inventory Tracking
    • On-site Residential Support
    • All other duties as assigned

Knowledge Skills and Ability Required:

  • Certificates, Licenses, Registrations, Bonding and/or Testing may be required:
  • Criminal Justice Fingerprint Clearance
  • Valid First Aid card may be required

Rate of Pay

  • $17.00 to $20.00 per hour depending on experience