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Client Success Manager Jobs in Remote, OR (NOW HIRING)

UCAN CAP

Community Services Supervisor

Roseburg, OR · On-site

$26.21/hr

... client service delivery in the community services program. This position ensures consistent ... Manage and monitor program funding to ensure cost control and expenditure goals. * Review and ...

New

PLACE

Showing Assistant - Earn as you Learn!

Coos Bay, OR · On-site

$25K - $50K/yr

... management preferred Join our team and help strengthen client satisfaction, streamline property ... Qualifications You are energized by working with people, hungry for success, and pride yourself in ...

EVERSANA

IT Staffing Sales Executive - Life Sciences

OR · On-site +1

Client Relationship Management * Serve as a trusted advisor to hiring managers, procurement teams ... Proven success in IT staffing sales , business development, or account management. * Experience ...

aan

Customer Accounts Manager

North Bend, OR

$17 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Skills for Success Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership ...

aan

Customer Accounts Manager

North Bend, OR · On-site

$17 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Skills for Success Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership ...

Aaron's

Customer Accounts Manager

North Bend, OR · On-site

$17 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Skills for Success Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership ...

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All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Remote, OR

Client Success Manager information

See Remote, OR salary details

$32.5K

$83K

$139.9K

How much do client success manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for client success manager in Remote, OR is $82,982.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,400.00 and $98,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What does a client success manager do?

A client success manager is responsible for building strong relationships with clients, ensuring they receive value from products or services, and addressing their needs to promote retention and satisfaction. They often coordinate with sales, support, and product teams, using tools like CRM software to monitor client health and identify opportunities for upselling or renewal. The role requires strong communication skills and a focus on customer outcomes.
More about Client Success Manager jobs

What are the most commonly searched types of Client Success jobs in Remote, OR?

The most popular types of Client Success jobs in Remote, OR are:

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For Client Success Manager jobs in Remote, OR, the most frequently searched job titles are:

What job categories do people searching Client Success Manager jobs in Remote, OR look for?

The top searched job categories for Client Success Manager jobs in Remote, OR are:

What cities near Remote, OR are hiring for Client Success Manager jobs?

Cities near Remote, OR with the most Client Success Manager job openings:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Remote, OR as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, and 3% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $82,982 per year, or $39.9 per hour.

Community Services Supervisor

UCAN CAP

Roseburg, OR • On-site

$26.21/hr

Full-time

Posted 3 days ago

New

Job description

Description
The Community Services Supervisor provides supervision and support to Community Services staff and oversees the operations of client service delivery in the community services program. This position ensures consistent application of program policies, compliance with funding requirements, and effective service delivery. The Supervisor is responsible for staff supervision and development, program oversight, and participation in budget development and monitoring. The role also collaborates with internal departments and community partners to support coordinated service delivery and continuous improvement of client services.
ESSENTIAL FUNCTIONS OF THE POSITION:
The essential functions of this position require prioritizing and completing all assigned tasks in a timely and efficient manner, adjusting for changing priorities and availability of resources, and demonstrating initiative in identifying additional job-related tasks to be completed when time permits. These duties are a representative example of position expectations. Actual duties assigned may vary and change depending on the business needs of the department and the agency.
  • Oversee program operations to ensure services are delivered in accordance with agency policies, funding requirements, and applicable regulations.
  • Participate in the development and implementation of departmental policies, procedures, and service delivery standards.
  • Manage and monitor program funding to ensure cost control and expenditure goals.
  • Review and approve invoices and payment requests to ensure compliance with agency policies and funding requirements.
  • Maintain comprehensive knowledge of program requirements, funding guidelines, and compliance standards.
  • Provide guidance and support in resolving complex client issues, including escalation and service barriers.
  • Support staff development through coaching, training, and performance feedback.
  • Collaborate with internal departments and external partners to support coordinated service delivery and community engagement.
  • Participate in agency outreach and community engagement activities, including warming centers, the Point-in-Time Count, and community tabling events.
  • Participate in reporting, quality assurance, and continuous improvement activities to strengthen program effectiveness.
  • Perform other related duties as assigned to support agency operations.
  • Participate in development, implementation and management of work plans, contracts and grant activities.
  • Participate in workgroups, trainings, conferences, and professional development activities related to community services, program administration, and service delivery improvement.
  • Provide leadership and supervision to assigned personnel, including participation in recruitment, selection, onboarding, retention, cross-training, and professional development activities.
  • Monitor staffing levels, productivity, team dynamics, performance metrics, and work processes to support effective workforce planning, operational efficiency, continuous improvement, and organizational success.
  • Hold employees accountable for safe, productive, and policy-compliant work performance by providing regular supervision, coaching, feedback, documentation, and performance evaluations.
  • Perform routine supervisory responsibilities in accordance with established timelines and organizational requirements, including conducting supervisory meetings and approving timesheets and leave requests.
  • Communicate in a professional, respectful and courteous manner with all employees, clients, the Board of Directors, and others with whom we may work. Contribute to a successful work group and foster a team-oriented culture through positive interactions, active listening, meaningful collaborations, and the constructive exchange of ideas.
  • Drive a company vehicle in the performance of duties. Driving will be required for travel to outreach and community engagement activities, off-site meetings, workgroups, trainings, conferences, partner agency meetings, and to perform other essential functions as needed.
  • Complete designated job tasks, special projects and all other duties as assigned to meet team, department and agency goals while actively demonstrating accountability, high levels of employee engagement, and responsibility for achieving desired outcomes and measurable results.

KNOWLEDGE, SKILLS & ABILITIES
Qualified candidates for this position will have relevant education and experience necessary to perform the essential functions and meet the minimum performance expectations for this position with or without an accommodation.
  • Knowledge of principles and practices related to community services, program administration, contract and grant management, budgeting, and service delivery.
  • Knowledge of applicable federal, state, and local regulations, funding requirements, compliance standards, and reporting requirements related to assigned programs.
  • Knowledge of supervisory principles and practices, including employee development, performance management, coaching, accountability, and team leadership.
  • Knowledge of quality assurance, continuous improvement processes, and data-informed decision-making practices.
  • Knowledge of workplace safety practices and ability to promote and enforce safe work behaviors and compliance with organizational policies and procedures.
  • Ability to interpret, apply, and communicate policies, procedures, regulations, contracts, and funding requirements accurately and effectively.
  • Ability to plan, organize, prioritize, and coordinate multiple assignments, projects, deadlines, and operational responsibilities in a fast-paced environment.
  • Ability to monitor budgets, expenditures, contracts, invoices, and financial activities with accuracy and attention to detail.
  • Ability to analyze situations, identify problems, evaluate options, and implement effective and timely solutions.
  • Ability to provide leadership, direction, supervision, and support to staff in a manner that promotes accountability, collaboration, professional growth, and employee engagement.
  • Ability to coach, mentor, and develop employees through constructive feedback, training, and ongoing support.
  • Ability to maintain professionalism and composure while managing sensitive, complex, or escalated situations involving clients, staff, or community partners.
  • Ability to establish and maintain effective working relationships with employees, clients, community partners, funding agencies, and the public.
  • Ability to communicate effectively both verbally and in writing in a professional, respectful, and courteous manner with individuals from diverse backgrounds and experiences.
  • Ability to work collaboratively with internal departments, external organizations, and community stakeholders to support coordinated services and organizational goals.
  • Ability to maintain confidentiality and exercise sound judgment and discretion in handling sensitive information and personnel matters.
  • Ability to participate in community outreach activities, public events, trainings, meetings, and professional development opportunities.
  • Ability to adapt to changing priorities, organizational needs, funding requirements, and service delivery expectations.
  • Demonstrated accountability, reliability, initiative, and commitment to organizational mission, values, and high levels of employee engagement.
  • Demonstrated willingness to receive feedback, adapt, learn new skills, and participate in ongoing professional growth and development.
  • Proficiency in the use of computers, electronic communication systems, databases, Microsoft Office applications, and other software related to program operations and reporting.
  • Ability to safely operate a motor vehicle, maintain a valid driver's license, and meet agency driving requirements for travel related to program operations

Requirements
Required Licenses & Certifications
  • Valid driver's license with a driving record that meets UCAN's acceptable driving guidelines.
  • Must pass criminal background check prior to hire and successfully meet all screening standards as required by department or program funding source(s).

Education and Experience Requirements
  • 2 years progressively responsible experience in human services, social services, or program administration required
  • 4 years progressively responsible experience in human services, social services, or program administration preferred
  • Previous supervisory experience preferred
  • Associate's degree in human services or related field preferred
  • Previous training or certification in trauma-informed care preferred
  • Previous leadership training preferred

An equivalent combination of experience and education that demonstrates the required knowledge, skills and abilities required for the position will be considered in lieu of the outlined requirements.
PHYSICAL DEMANDS
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
The physical effort typically applied in this job includes:
  • Bending
  • Lifting
  • Reaching
  • Walking
  • Carrying
  • Manipulating
  • Sitting
  • Pulling
  • Stooping
  • Keyboarding
  • Pushing
  • Standing

The amount of lifting effort typically applied and the percent of time the effort is applied:
  • Less than 1lb. - 40% to 70%
  • Between 1 & 5 lbs. - 15% to 40%
  • Between 5 & 25 lbs. - Less than 15%
  • Between 25 & 50 lbs. - Less than 15%
  • More than 50 lbs. - Requires a team lift or lifting equipment

MENTAL OR VISUAL DEMANDS
  • Frequent mental and/or visual attention; the flow of work is either intermittent or the operation involves waiting for a machine or process to complete a cycle with intermittent checking or inspection involved.

WORKING CONDITION
The kinds of disagreeable elements the employee would typically be exposed to in the work area include:
  • Dust
  • Dirt
  • Heat
  • Cold

Description of the physical surroundings or conditions under which the job is typically performed and the extent of exposure to the disagreeable elements noted above:
  • Work is typically performed under reasonably good working conditions; while exposure to any or all of the above elements may occur, such exposure is generally not present to the extent of being disagreeable.

AVAILABILITY AND ATTENDANCE
Hours of work are during normal business hours and may require occasional evenings and weekends.
Non-exempt employees may be expected to work varying amounts of overtime during periods of high-volume work or to accomplish special projects.
FLSA STATUS - Non-Exempt

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