DescriptionUCAN AmeriCorps Volunteers engage in meaningful service that meets critical community needs throughout Southern Oregon. UCAN projects improve access to social services by bridging barriers to educational opportunities, mentoring, job skills development, employment resources, family stability, and having healthy futures. Our Volunteers engage clients in their dedicated service project within one of our many social service programs. Our positions are a dynamic combination of serving in a dedicated project (85%) and engaging in civic and professional development opportunities, alongside our AmeriCorps cohort (15%).
Within all our projects is the chance for our AmeriCorps Volunteers to gain valuable experience through professional development. We are committed to providing our AmeriCorps Volunteers with comprehensive training that will assist in their ability to access meaningful career opportunities. Through a variety of trainings, certifications and networking opportunities, we are confident that anyone who serves in our program will leave with tangible assets that will benefit them in their professional journey.
SERVICE TERMSeptember 2, 2026 - July 31, 2027 (Full-time; 11 months - 1700 hours)
VOLUNTEER LIVING ALLOWANCE $20,400 living allowance paid over the 11-month service term
EDUCATION AWARD$7,395 Segal Education Award upon successful completion of the term of service
POSITION TITLECommunity Engagement & Intake Lead
PROJECT HOST SITEUnited Community Action Network - Department of Engagement
PROJECT LOCATIONDouglas County | 251 NE Garden Valley Blvd. Roseburg, OR
POSITION SUMMARYJoin UCAN as an AmeriCorps Community Engagement & Intake Lead and help drive positive health outcomes in our communities by improving awareness & access to our social service programs. At UCAN, we're committed to enhancing prosperity and well-being by delivering vital services that address crucial issues like housing, food security, energy efficiency, child development, and elder support. However, without meaningful community engagement, many people within our community would be unaware of the services available to them and their families. Our goal is to extend our programs to all those who would benefit from our many supportive services and help stabilize lives by meeting fundamental needs and empowering individuals to overcome poverty through skill-building, resource provision, and opportunity creation.
As the AmeriCorps Community Engagement & Intake Lead, you'll play a pivotal role in UCAN's Department of Community Engagement, contributing to our organization-wide initiative to spread awareness of our programs throughout Douglas County. Serving within this project will require a passion for public speaking and engaging folks of all ages. You will frequently be out in the community leading fun and engaging outreach through activities, presentations, and other programming. In addition, this position will be serving people directly by providing eligibility and intake services to connect potential clients with essential services. This is vital for our more rural residents who face barriers to accessing our services and need more support. Your service project will be key in simplifying access for low-income individuals and families in Douglas County. Join us in making a meaningful difference in the lives of those we serve.
ESSENTIAL RESPONSIBILITIES (to include, but not limited to)
- Plan, coordinate, and represent UCAN at outreach events (e.g., fairs, tabling, etc.)
- Serve as an initial point of contact at outreach events for community Volunteers seeking UCAN services, offering compassionate support and guidance.
- Explore new outreach opportunities & expand awareness to rural communities.
- Create fun and engaging activities to lead at outreach events.
- Contribute to the development and implementation of strategies aimed at enhancing community awareness and accessibility.
- Maintain meticulous records and documentation of client intake interactions and eligibility determinations, ensuring accuracy and confidentiality.
- Maintain knowledge of eligibility criteria and regulations, to inform the client intake process.
- Participate actively in ongoing training and professional development opportunities to enhance skills and knowledge relevant to outreach and eligibility navigation.
- Solicit community feedback at events to help direct UCAN's outreach and engagement.
- Contribute a monthly column to UCAN's Newsletter.
- Foster a positive and inclusive work environment by promoting collaboration, respect, and empathy among team members, contributing to a culture of mutual support and growth.
- Complete and submit all necessary UCAN paperwork and reports in a timely manner.
- Attend and complete all UCAN training and service requirements including orientation, trainings, team meetings, and National Days of Service (Make A Difference Day, MLK Jr. Day, and June Service Event).
- Wear AmeriCorps apparel and/or appropriate identifiers while performing service or attending official events.
MARGINAL RESPONSIBILITIES (to include, but not limited to)
- Attend regular team meetings and trainings
- Complete agency reports regarding program progress
- Collaborate with other AmeriCorps Volunteers and UCAN staff to support community outreach events.
POSITION REQUIREMENTS- Strong interpersonal skills and the ability to effectively communicate with diverse populations.
- Knowledge of or eagerness to learn about social service programs and the ability to interpret and speak about them accurately.
- Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and priorities simultaneously.
- Valid driver's license
- 18 years of age or older, at beginning of service term.
- U.S. citizen, U.S. national or lawful permanent resident.
- Possession of a high school diploma or equivalent, or commit to earning one prior to receiving an education award.
- Ability to commit to the full term of service for which they are applying.
- Must successfully pass a National Service Criminal History Check provided through UCAN and/or Project Host Site.
- Regular and reliable attendance.
- Have not previously served the equivalent of two 1700 hour terms in an AmeriCorps*State or National program. Volunteers are only eligible for the equivalent of two full-time education awards in their lifetime.
- Applicants must disclose if they have ever been removed for cause from any national service program.
PREFERRED QUALIFICATIONS- Familiarity with community resources and organizations serving low-income populations.
- Bilingual proficiency in English and Spanish.
- Experience with motivational interviewing, trauma-informed care, or other relevant areas of professional development.
- Experience in program evaluation or quality improvement activities, with the ability to analyze data and identify areas for improvement.
SERVICE CONDITIONS- Volunteer will serve in an office environment and will provide outreach at local community events across UCAN's service region.
PHYSICAL & INTELLECTUAL DEMANDS- May require bending, color identification, crawling, gripping with hands and fingers, hearing alarms and voice conversation, keyboarding, kneeling, occasionally lifting up to 50 pounds, operating passenger vehicles, pulling, pushing, reaching, running, shoveling/digging, sitting, standing, standing long periods, walking, exposure to chemicals, dust or pollen, epoxy chemicals, fumes, intense light, noxious odors, sun, noisy areas. A reasonable amount of driving is required.
EQUIPMENT USED- Computer
- Vehicle
- General Office Equipment
TRANSPORTATION INFORMATION- Organizational vehicles are available for service activities. Volunteer is covered by organization's vehicle insurance policy.
- Project site is accessible by public transportation.
- Personal vehicles are recommended.
VOLUNTEER BENEFITS INCLUDE- $20,400 living allowance paid over the 11-month service term (approx. $886 bi/weekly, before taxes).
- $7,395 education award upon successful completion of the term of service which can be used to repay student loans or for further education in an accredited institution of higher learning, vocational or trade schools. The education award is taxed in the year that it is used. Volunteers that are 55 and older may transfer the award to one child or grandchild.
- May be eligible for Loan Forbearance & Interest Accrual Repayment on qualified loans (after successful completion of a term of service, AmeriCorps will pay the accrued interest on qualified loans, which is taxable).
- Basic medical insurance (covers Volunteers only, not dependents; vision and dental not included).
- SNAP benefits for those who qualify.
- Child care allowance for those who qualify.
- Professional development, trainings and networking opportunities.
EQUITY & INCLUSIONUCAN values diversity and seeks to provide an inclusive space that rejects intolerance. Qualified individuals with disabilities and those from diverse backgrounds are strongly encouraged to apply. UCAN is an AA/EEO employer. UCAN provides reasonable accommodations for qualified individuals and conducts all activities in fully accessible settings.