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Vp Client Success Jobs in Oregon (NOW HIRING)

NICE

VP, Customer Success

OR · On-site +1

$138K - $177K/yr

The Vice President of Customer Success for the Strategic Segment is a senior leadership position responsible for overseeing the success of our largest customers, who represent hundreds of millions of ...

NICE

VP, Customer Success

OR · On-site +1

$138K - $177K/yr

The Vice President of Customer Success for the Strategic Segment is a senior leadership position responsible for overseeing the success of our largest customers, who represent hundreds of millions of ...

corpay

VP, Operations Automation

Beaverton, OR · Hybrid

... minimal client or supplier effort and increased no-touch success. * Measuring whether RMI data ... Vice President of Operations. * Partnering deeply with BPO Operations while maintaining clear ...

Pager Health

OR · On-site

$225K - $240K/yr

The ideal candidate for the VP of Sales role is a proven enterprise sales leader with deep ... Work closely with Marketing, Client Success, and Product to ensure messaging alignment and support ...

corpay

VP, Operations Automation

Beaverton, OR · Hybrid

... minimal client or supplier effort and increased no-touch success. * Measuring whether RMI data ... Vice President of Operations. * Partnering deeply with BPO Operations while maintaining clear ...

Simplistic, LLC

Vice President of Account Management

OR · On-site +1

$175K - $190K/yr

As VP, Account Management , you will play a critical leadership role in building and scaling ... Foster a culture focused on client success, commercial growth, operational excellence, and ...

Morrison

Vice President, Development

Portland, OR · On-site

$112 - $125/hr

This is hands‑on fundraising, directly supporting the success of a $40m organization as we drive towards serving 10,000 children and families per year. The VP leads fundraising strategy development ...

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All JobsVp Client Success JobsVp Client Success Jobs in Oregon

Vp Client Success information

See Oregon salary details

$84.1K

$172.6K

$277K

How much do vp client success jobs pay per year?

As of Aug 21, 2026, the average yearly pay for vp client success in Oregon is $172,567.00, according to ZipRecruiter salary data. Most workers in this role earn between $146,400.00 and $187,700.00 per year, depending on experience, location, and employer.

What does a VP Client Success do?

A VP of Client Success is responsible for overseeing the team and strategies that ensure customers have a positive experience with a company's products or services. They focus on building long-term relationships, driving customer retention, and maximizing the value clients receive. This role often involves collaborating with sales, product, and support teams to address client needs, resolve issues, and identify new growth opportunities. Additionally, the VP of Client Success sets the vision for customer engagement and manages client-facing teams to achieve high satisfaction and loyalty.

What are the key skills and qualifications needed to thrive as a VP Client Success?

To thrive as a VP Client Success, you need expertise in client relationship management, strategic planning, and a proven track record in customer success leadership, often supported by a bachelor's or master's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer success software such as Gainsight or Totango, and relevant industry certifications are typically expected. Outstanding communication, leadership, and problem-solving abilities help build strong teams and foster long-term client partnerships. These skills are crucial for driving client retention, satisfaction, and overall business growth.

What is the difference between Vp Client Success vs Client Success Manager?

AspectVp Client SuccessClient Success Manager
ResponsibilitiesOversees multiple client accounts, develops strategies, manages teams, and aligns client success with company goalsManages individual client accounts, ensures client satisfaction, and supports retention efforts
Required CredentialsTypically requires extensive experience in client success, leadership skills, and industry knowledgeOften requires experience in customer service, communication skills, and relevant industry background
Work EnvironmentExecutive-level, strategic, often involved in cross-departmental planningOperational, client-facing, focused on day-to-day client interactions

The Vp Client Success focuses on strategic leadership and managing teams across multiple accounts, while the Client Success Manager handles direct client relationships and day-to-day satisfaction. Both roles require strong communication skills, but the VP role involves higher-level planning and oversight.

What are the most commonly searched types of Client Success jobs in Oregon?

The most popular types of Client Success jobs in Oregon are:

What are popular job titles related to Vp Client Success jobs in Oregon?

For Vp Client Success jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Vp Client Success jobs in Oregon look for?

The top searched job categories for Vp Client Success jobs in Oregon are:

Vp Client Success jobs near you
Infographic showing various Vp Client Success job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $172,567 per year, or $83 per hour.

VP, Customer Success

NICE

OR • On-site, Remote

$138K - $177K/yr

Full-time

Posted 7 days ago

Job description

So, what's the role all about? 

The Vice President of Customer Success for the Strategic Segment is a senior leadership position responsible for overseeing the success of our largest customers, who represent hundreds of millions of dollars in revenue and include some of the world's most recognizable brands. The VP will lead a team of Technical Account Managers and Customer Success professionals, driving outstanding business outcomes and strengthening long-term relationships. 

This role requires a proven leader who can balance strategic oversight with operational excellence, leveraging cross-functional collaboration to deliver exceptional value. The ideal candidate will excel in building high-performance teams, fostering innovation, and maintaining alignment with organizational goals. 

How will you make an impact? 

  • Strategic Leadership: Define and execute the vision for customer success within the Strategic Segment, ensuring alignment with company-wide objectives and business priorities. 
  • Cross-Functional Collaboration: Partner effectively with Sales, Services, Product, and R&D teams to deliver on customer outcomes and drive innovation. 
  • Team Development: Build, mentor, and inspire a high-performing, customer-focused team. Foster a culture of accountability, innovation, and engagement. 
  • Customer Success Metrics: Maintain and improve key performance indicators, including: 
  • Net Promoter Score (NPS) 
  • Transactional Customer Satisfaction (CSAT) 
  • Customer Retention 
  • Reference ability 
  • Account P&L 
  • Achievement of customer business objectives 
  • Customer health scores 
  • Support for upsell, cross-sell, and renewal efforts 
  • Process Improvement: Identify and implement scalable frameworks, processes, and technology enhancements to improve team efficiency and customer outcomes. 
  • Customer Advocacy: Serve as an executive point of contact for strategic accounts, ensuring satisfaction and acting as a trusted advisor. 
  • Performance Management: Conduct regular one-on-one meetings with direct reports, track progress against goals, and provide coaching and feedback to support growth. 

Financial Accountability: 

  • Own the P&L for the Strategic Segment, managing staffing costs, travel expenses, and other budgetary considerations. 
  • Oversee billing practices and ensure compliance with invoicing protocols. 
  • Approve credits or adjustments as needed to maintain customer satisfaction while upholding financial integrity. 

Have you got what it takes? 

Required: 

  • Bachelor's degree in Business, Finance, Technology, or a related field (or equivalent work experience). 
  • 15+ years of experience in customer service, contact centers, or B2B technology. 
  • 10+ years of experience leading high-performance teams. 
  • Proven experience managing relationships with Fortune 500 brands. 
  • Exceptional ability to lead cross-functional initiatives and influence outcomes across Sales, Services, and Product teams. 
  • Strong understanding of customer success metrics and KPIs, with a track record of maintaining and improving performance. 
  • Comfortable explaining and discussing software concepts with enterprise-level customers. 

Preferred: 

  • Leadership experience in a SaaS company. 
  • Master's degree in Business, Finance, or a related field. 
  • Familiarity with SaaS tools like Salesforce and Gainsight. 
  • Experience with contact center technologies, premise-to-cloud migrations, or enterprise software support. 

Travel and Flexibility: 

  • This role may require domestic and occasional international travel. 

Why Join Us? 

This is a unique opportunity to lead a vital business segment, working with globally recognized brands to deliver exceptional outcomes. You will have the chance to shape the future of customer success within our organization while driving innovation and creating meaningful impact for our customers. 

What's in it for you? 

Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! 

Requisition ID:  11609
Role Type: Vice President  

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