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Vp Client Success Jobs (NOW HIRING)

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Vice President, Client Success

Chapel Hill, NC · On-site +1

$220K - $250K/yr

Vice President, Client Success Reporting to: Chief Operating Officer Location: Preference for Chapel Hill, NC but will consider Boston, MA or New York, NY Compensation: $220,000-$250,000, depending ...

Visante LLC

Vice President, Client Success

Saint Paul, MN · On-site

$140K - $179K/yr

ABOUT THE POSITION The Vice President, Client Success is a senior leader and trusted advisor responsible for managing and expanding complex, high-value partnerships within the hospital and health ...

PinnaclePartners

VP Client Services

Indianapolis, IN · On-site

$120K - $160K/yr

VP Client Services Indianapolis, IN - North Compensation: $120-160K Direct Hire This role owns the ... Requirements: Minimum of 10 years of experience leading client services, customer success ...

Cadent

SVP, Client Success

Manhattan, NY · On-site

$275K - $385K/yr

Cadent is seeking a visionary Senior Vice President of Client Success to lead our linear and digital client-facing organization across managed- and self-serve, unify our service models, and drive ...

Cadent

SVP, Client Success

Manhattan, NY · On-site

$275K - $385K/yr

Cadent is seeking a visionary Senior Vice President of Client Success to lead our linear and digital client-facing organization across managed- and self-serve, unify our service models, and drive ...

Cadent

SVP, Client Success

Manhattan, NY

Cadent is seeking a visionary Senior Vice President of Client Success to lead our linear and digital client-facing organization across managed- and self-serve, unify our service models, and drive ...

Advatix, Inc.

Vice President, Client Solutions

Columbia, MD · Remote

$141K - $181K/yr

Vice President, Client Success Role Summary Our client seeks a Vice President, Client Success, to lead their organization's Nonprofit Sales team. The role is responsible for driving revenue growth ...

Advatix, Inc.

Vice President, Client Solutions

Atlanta, GA · Remote

$141K - $181K/yr

Vice President, Client Success Role Summary Our client seeks a Vice President, Client Success, to lead their organization's Nonprofit Sales team. The role is responsible for driving revenue growth ...

giftHEALTH Inc

VP of Client Success

Columbus, OH · On-site

$180K - $230K/yr

Description: Position Summary We are seeking a VP of Client Success to serve as the executive owner of Gifthealth's client relationships. This position plays a key role in the Client Success ...

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All JobsVp Client Success Jobs

Vp Client Success information

See salary details

$79.5K

$163.2K

$262K

How much do vp client success jobs pay per year?

As of Jul 17, 2026, the average yearly pay for vp client success in the United States is $163,217.00, according to ZipRecruiter salary data. Most workers in this role earn between $138,500.00 and $177,500.00 per year, depending on experience, location, and employer.

What does a VP of Client Success do?

A VP of Client Success is responsible for overseeing the team and strategies that ensure customers have a positive experience with a company's products or services. They focus on building long-term relationships, driving customer retention, and maximizing the value clients receive. This role often involves collaborating with sales, product, and support teams to address client needs, resolve issues, and identify new growth opportunities. Additionally, the VP of Client Success sets the vision for customer engagement and manages client-facing teams to achieve high satisfaction and loyalty.

What are the key skills and qualifications needed to thrive as a VP Client Success, and why are they important?

To thrive as a VP Client Success, you need expertise in client relationship management, strategic planning, and a proven track record in customer success leadership, often supported by a bachelor's or master's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer success software such as Gainsight or Totango, and relevant industry certifications are typically expected. Outstanding communication, leadership, and problem-solving abilities help build strong teams and foster long-term client partnerships. These skills are crucial for driving client retention, satisfaction, and overall business growth.

What is the difference between Vp Client Success vs Client Success Manager?

AspectVp Client SuccessClient Success Manager
ResponsibilitiesOversees multiple client accounts, develops strategies, manages teams, and aligns client success with company goalsManages individual client accounts, ensures client satisfaction, and supports retention efforts
Required CredentialsTypically requires extensive experience in client success, leadership skills, and industry knowledgeOften requires experience in customer service, communication skills, and relevant industry background
Work EnvironmentExecutive-level, strategic, often involved in cross-departmental planningOperational, client-facing, focused on day-to-day client interactions

The Vp Client Success focuses on strategic leadership and managing teams across multiple accounts, while the Client Success Manager handles direct client relationships and day-to-day satisfaction. Both roles require strong communication skills, but the VP role involves higher-level planning and oversight.

More about Vp Client Success jobs
What cities are hiring for Vp Client Success jobs? Cities with the most Vp Client Success job openings:
What are the most commonly searched types of Client Success jobs? The most popular types of Client Success jobs are:
What states have the most Vp Client Success jobs? States with the most job openings for Vp Client Success jobs include:
What job categories do people searching Vp Client Success jobs look for? The top searched job categories for Vp Client Success jobs are:
Vp Client Success jobs near you
Infographic showing various Vp Client Success job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 11% Part Time, and 5% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $163,217 per year, or $78.5 per hour.
VP, Client Success (Contract 3-6 months)

VP, Client Success (Contract 3-6 months)

Safeguard Global

Austin, TX • On-site

Full-time

Posted 8 days ago

Job description

Role: Contract VP, Client Success
Location: United States or United Kingdom
Length: 3-6 months
The Interim Vice President, Client Success will provide executive leadership for Safeguard Global's Client Success global organization during a transitional period while the company conducts a search for a permanent VP, Client Success.
This role is responsible for ensuring continuity of leadership, protecting client retention, supporting strategic client relationships, driving operational execution, and maintaining team performance across the post-sale client lifecycle. The Interim VP will quickly assess the current state of the function, address immediate risks and opportunities, strengthen cross-functional alignment, and establish clear recommendations to support a successful long-term leadership transition.
The Interim VP will work closely with Client Success, Implementation, Service Operations, Product, Sales, Legal, Finance, and Executive Leadership to ensure clients continue to realize value from Safeguard Global's global workforce, payroll, HR, Employer of Record, and managed services solutions.
This role requires a highly experienced operator who can rapidly build credibility, provide leadership during change, and drive execution in a fast-paced global environment.
Key Responsibilities:
Leadership & Business Continuity
  • Provide executive leadership and stability for the Client Success organization during the transition period.
  • Maintain focus on client retention, satisfaction, and service excellence across the client portfolio.
  • Serve as the executive escalation point for strategic clients and business-critical issues.
  • Partner with the Executive Leadership Team to assess organizational priorities, risks, and opportunities.

Client Portfolio Management
  • Oversee the health of the client portfolio, including retention, churn risk, executive engagement, and escalations.
  • Support strategic client relationships and participate in executive business reviews as needed.
  • Drive proactive risk identification and mitigation plans for at-risk accounts.
  • Partner with Sales and Commercial teams to identify expansion and growth opportunities within existing accounts.

Team Leadership & Development
  • Lead, coach, and support the Client Success leadership team and broader organization.
  • Establish clear priorities, accountability, performance expectations, and operating rhythms.
  • Assess organizational structure, capability gaps, and resource needs.
  • Provide recommendations to strengthen the team and support long-term success.

Operational Excellence
  • Partner with Implementation, Service Operations, Product, Legal, Finance, and Sales to drive a seamless client experience.
  • Monitor key performance indicators, identify trends, and drive corrective actions where necessary.
  • Improve governance, reporting, and operational discipline across the Client Success function.
  • Ensure continuity of critical initiatives while identifying opportunities for process improvement.

Transition & Succession Support
  • Document key priorities, risks, client insights, and organizational recommendations.
  • Assist with onboarding and transition planning for the permanent VP, Client Success.
  • Deliver a clear assessment of the current state of the business and recommended roadmap for future success.

Skills, Experience, & Qualifications Required
  • Proven executive leadership experience in Client Success, Customer Success, Account Management, or Client Services within global payroll, HR, EOR, workforce management, BPO, consulting, or managed services environments.
  • Demonstrated success leading client-facing organizations through periods of growth, transformation, or organizational transition.
  • Strong track record managing strategic client relationships, executive stakeholders, retention initiatives, and escalation management.
  • Experience leading global and geographically distributed teams with a focus on accountability, coaching, and performance management.
  • Strong operational and commercial acumen, including portfolio management, contract awareness, revenue retention, and growth opportunity identification.
  • Proven ability to influence across highly matrixed organizations and drive alignment among multiple stakeholders.
  • Experience assessing organizations, identifying improvement opportunities, and implementing practical solutions quickly.
  • Exceptional communication, executive presence, and stakeholder management skills.
  • Ability to rapidly understand business challenges, establish credibility, and deliver results in a short-term leadership assignment.
  • Experience supporting business transitions, turnarounds, leadership changes, or organizational stabilization efforts strongly preferred.

At Safeguard Global, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and Guardians.

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