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Vp Client Success Jobs (NOW HIRING)

Well

Vice President, Client Success

Chapel Hill, NC · On-site +1

$220K - $250K/yr

Vice President, Client Success Reporting to: Chief Operating Officer Location: Preference for Chapel Hill, NC but will consider Boston, MA or New York, NY Compensation: $220,000-$250,000, depending ...

Papaya Global

VP Client Success

Austin, TX · On-site +1

$138K - $177K/yr

We are seeking a VP, Client Success to lead Papaya's global Account Management and Client Success organization. This role owns retention, renewals, and expansion across our customer base, ensuring ...

Papaya Global

VP Client Success

New York, NY · On-site +1

$151K - $194K/yr

We are seeking a VP, Client Success to lead Papaya's global Account Management and Client Success organization. This role owns retention, renewals, and expansion across our customer base, ensuring ...

Visante LLC

Vice President, Client Success

Saint Paul, MN · On-site

$140K - $179K/yr

ABOUT THE POSITION The Vice President, Client Success is a senior leader and trusted advisor responsible for managing and expanding complex, high-value partnerships within the hospital and health ...

Snow Companies

VP, Client Services

Williamsburg, VA · On-site

The Vice President, Client Services is the "face" of Snow Companies and reports to the Senior Vice President or Executive Vice President. They serve as an agency leader, strategically guiding clients ...

Omnicom Health

VP, Client Services

Williamsburg, VA · On-site

The Vice President, Client Services is the "face" of Snow Companies and reports to the Senior Vice President or Executive Vice President. They serve as an agency leader, strategically guiding clients ...

Omnicom Health

VP, Client Services

Williamsburg, VA · On-site

The Vice President, Client Services is the "face" of Snow Companies and reports to the Senior Vice President or Executive Vice President. They serve as an agency leader, strategically guiding clients ...

Snow Companies

VP, Client Services

Williamsburg, VA · On-site

The Vice President, Client Services is the "face" of Snow Companies and reports to the Senior Vice President or Executive Vice President. They serve as an agency leader, strategically guiding clients ...

PinnaclePartners

VP Client Services

Indianapolis, IN

$120K - $160K/yr

VP Client Services Indianapolis, IN - North Compensation: $120-160K Direct Hire This role owns the ... Requirements: Minimum of 10 years of experience leading client services, customer success ...

Cadent

SVP, Client Success

Manhattan, NY · On-site

$275K - $385K/yr

Cadent is seeking a visionary Senior Vice President of Client Success to lead our linear and digital client-facing organization across managed- and self-serve, unify our service models, and drive ...

Cadent

SVP, Client Success

Manhattan, NY · On-site

Cadent is seeking a visionary Senior Vice President of Client Success to lead our linear and digital client-facing organization across managed- and self-serve, unify our service models, and drive ...

Cadent

SVP, Client Success

Manhattan, NY

$275K - $385K/yr

Cadent is seeking a visionary Senior Vice President of Client Success to lead our linear and digital client-facing organization across managed- and self-serve, unify our service models, and drive ...

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All JobsVp Client Success Jobs

Vp Client Success information

See salary details

$79.5K

$163.2K

$262K

How much do vp client success jobs pay per year?

As of Jun 27, 2026, the average yearly pay for vp client success in the United States is $163,217.00, according to ZipRecruiter salary data. Most workers in this role earn between $138,500.00 and $177,500.00 per year, depending on experience, location, and employer.

What does a VP of Client Success do?

A VP of Client Success is responsible for overseeing the team and strategies that ensure customers have a positive experience with a company's products or services. They focus on building long-term relationships, driving customer retention, and maximizing the value clients receive. This role often involves collaborating with sales, product, and support teams to address client needs, resolve issues, and identify new growth opportunities. Additionally, the VP of Client Success sets the vision for customer engagement and manages client-facing teams to achieve high satisfaction and loyalty.

What are the key skills and qualifications needed to thrive as a VP Client Success, and why are they important?

To thrive as a VP Client Success, you need expertise in client relationship management, strategic planning, and a proven track record in customer success leadership, often supported by a bachelor's or master's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer success software such as Gainsight or Totango, and relevant industry certifications are typically expected. Outstanding communication, leadership, and problem-solving abilities help build strong teams and foster long-term client partnerships. These skills are crucial for driving client retention, satisfaction, and overall business growth.

What is the difference between Vp Client Success vs Client Success Manager?

AspectVp Client SuccessClient Success Manager
ResponsibilitiesOversees multiple client accounts, develops strategies, manages teams, and aligns client success with company goalsManages individual client accounts, ensures client satisfaction, and supports retention efforts
Required CredentialsTypically requires extensive experience in client success, leadership skills, and industry knowledgeOften requires experience in customer service, communication skills, and relevant industry background
Work EnvironmentExecutive-level, strategic, often involved in cross-departmental planningOperational, client-facing, focused on day-to-day client interactions

The Vp Client Success focuses on strategic leadership and managing teams across multiple accounts, while the Client Success Manager handles direct client relationships and day-to-day satisfaction. Both roles require strong communication skills, but the VP role involves higher-level planning and oversight.

More about Vp Client Success jobs
What cities are hiring for Vp Client Success jobs? Cities with the most Vp Client Success job openings:
What are the most commonly searched types of Client Success jobs? The most popular types of Client Success jobs are:
What states have the most Vp Client Success jobs? States with the most job openings for Vp Client Success jobs include:
What job categories do people searching Vp Client Success jobs look for? The top searched job categories for Vp Client Success jobs are:
Vp Client Success jobs near you
Infographic showing various Vp Client Success job openings in the United States as of June 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Temporary. Highlights an 81% Physical, 5% Hybrid, and 14% Remote job distribution, with an average salary of $163,217 per year, or $78.5 per hour.
Vice President, Client Success

Vice President, Client Success

Well

Chapel Hill, NC • On-site, Remote

$220K - $250K/yr

Full-time

Posted 21 days ago

Job description

Description
Company:Well is a healthcare innovation company with the heart of a services organization and the DNA of a SaaS platform. Our Dynamic Engagement System transforms workforce health by uniting AI, human guidance, and proven behavioral science to reduce costs, improve outcomes, and create resilient, thriving workforces. We partner with the world's largest, most sophisticated employers and the consultants who advise them. We're a highly diverse and engaged organization whose employees are passionate about the mission of the company and whose management is passionate about the employees. We promote an employee- and member-centric culture with generous benefits, which you can learn more about here: https://www.well.co/careers.
Position Title: Vice President, Client Success
Reporting to: Chief Operating Officer
Location:Preference for Chapel Hill, NC but will consider Boston, MA or New York, NY
Compensation: $220,000-$250,000, depending on qualifications, plus bonus potential and benefits
Summary:
Well is seeking a visionary VP, Client Success to architect and lead our post-sales organization. Reporting to the COO, you will be responsible for the health, retention, and growth of Well's entire enterprise book of business. You will lead a high-performing team of Directors and Managers, ensuring our world-class platform and insights translate into tangible ROI and clinical outcomes for our clients.
Key Responsibilities:
  • Departmental Leadership: Build, scale, and mentor a multi-tiered services team, fostering a culture of strategic consulting and employee-centric growth.
  • Strategic Retention & Renewal: Accountable for the overall renewal strategy and retention targets across the enterprise.
  • Executive Stewardship: Act as the ultimate escalation point and strategic advisor for C-level stakeholders at Well's largest and most complex clients.
  • Performance Metrics: Define and oversee the preparation of insights and delivery of reporting regarding activation, engagement, health and cost outcomes on a regular basis.
  • Operational Delivery: Partner with the SVP, Operations to ensure client requirements are captured efficiently and smooth operational delivery for client programs and milestones.
  • Cross-Functional Optimization: Partner with Sales, Product, and Clinical leaders to ensure the "voice of the customer" directly influences the product roadmap and implementation efficacy while also collaborating cross-functionally to deliver on client expectations and contractual commitments.
  • Growth Strategy: Collaborate with the Growth team to identify expansion opportunities within existing accounts, increasing Well's total footprint and value proposition.

Requirements
  • 15+ years of experience in healthcare benefits, digital health, or management consulting, with at least 5-7 years in a senior leadership role overseeing a department.
  • Proven track record of managing and expanding relationships with Fortune 500 executives and benefits consultants.
  • Demonstrated ability to build and scale services organizations within a fast-paced, "change-oriented" startup or growth-stage environment.
  • Entrepreneurial approach to problem-solving, with the ability to anticipate market shifts and adapt the client success model accordingly.
  • Deeply data-driven with the ability to translate complex health engagement metrics into compelling financial and clinical value stories.
  • Willingness to travel (estimated 10-20%)

Apply