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Vp Client Success Jobs (NOW HIRING)

InfoCision

Client Success Manager

Akron, OH

Marketing Reports To: VP / Director of Client Services Job Type: Full-Time, Exempt (Salaried) About the Role We're seeking a results-driven Client Success Manager to lead client accounts, drive ...

InfoCision

Client Success Manager

Akron, OH

Marketing Reports To: VP / Director of Client Services Job Type: Full-Time, Exempt (Salaried) About the Role We're seeking a results-driven Client Success Manager to lead client accounts, drive ...

BNY

Vice President, Client Operations

Lake Mary, FL

Vice President, Client Operations At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the ...

BNY

Vice President, Client Operations

Lake Mary, FL

Vice President, Client Operations At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the ...

First Due

VP of Client Success

$200K - $225K/yr

Job Title: VP of Client Success Location : Remote - US Only Country : United States Department : Client Success Reports To : Chief Customer Officer Position Type : Full-Time Salary Range : $200k ...

Orchestra

Vice President, Client Finance

New York, NY · On-site

... success depends on hiring and retaining high-quality creative professionals with a variety of ... ABOUT THIS ROLE The Vice President, Client Finance serves as a strategic finance partner to ...

BNY

Vice President, Client Enablement

Lake Mary, FL

$121K - $155K/yr

The Vice President, Client Enablement joins our Client Transition team, which focuses on Broker ... At BNY, our culture allows us to run our company better and enables employees' growth and success.

BNY

Vice President, Client Operations

Lake Mary, FL

Vice President, Client Operations At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the ...

BNY Mellon

Vice President, Client Enablement

Lake Mary, FL · On-site

$121K - $155K/yr

The Vice President, Client Enablement joins our Client Transition team, which focuses on Broker ... growth and success. As a leading global financial services company at the heart of the global ...

Orchestra

Vice President, Client Finance

New York, NY · Hybrid

... success depends on hiring and retaining high-quality creative professionals with a variety of ... ABOUT THIS ROLE The Vice President, Client Finance serves as a strategic finance partner to ...

BNY Mellon

Vice President, Client Enablement

Jersey City, NJ · On-site

$144K - $185K/yr

The Vice President, Client Enablement joins our Client Transition team, which focuses on Broker ... growth and success. As a leading global financial services company at the heart of the global ...

BNY

Vice President, Client Enablement

Jersey City, NJ

$144K - $185K/yr

The Vice President, Client Enablement joins our Client Transition team, which focuses on Broker ... At BNY, our culture allows us to run our company better and enables employees' growth and success.

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Vp Client Success information

See salary details

$79.5K

$163.2K

$262K

How much do vp client success jobs pay per year?

As of Jul 17, 2026, the average yearly pay for vp client success in the United States is $163,217.00, according to ZipRecruiter salary data. Most workers in this role earn between $138,500.00 and $177,500.00 per year, depending on experience, location, and employer.

What does a VP of Client Success do?

A VP of Client Success is responsible for overseeing the team and strategies that ensure customers have a positive experience with a company's products or services. They focus on building long-term relationships, driving customer retention, and maximizing the value clients receive. This role often involves collaborating with sales, product, and support teams to address client needs, resolve issues, and identify new growth opportunities. Additionally, the VP of Client Success sets the vision for customer engagement and manages client-facing teams to achieve high satisfaction and loyalty.

What are the key skills and qualifications needed to thrive as a VP Client Success, and why are they important?

To thrive as a VP Client Success, you need expertise in client relationship management, strategic planning, and a proven track record in customer success leadership, often supported by a bachelor's or master's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer success software such as Gainsight or Totango, and relevant industry certifications are typically expected. Outstanding communication, leadership, and problem-solving abilities help build strong teams and foster long-term client partnerships. These skills are crucial for driving client retention, satisfaction, and overall business growth.

What is the difference between Vp Client Success vs Client Success Manager?

AspectVp Client SuccessClient Success Manager
ResponsibilitiesOversees multiple client accounts, develops strategies, manages teams, and aligns client success with company goalsManages individual client accounts, ensures client satisfaction, and supports retention efforts
Required CredentialsTypically requires extensive experience in client success, leadership skills, and industry knowledgeOften requires experience in customer service, communication skills, and relevant industry background
Work EnvironmentExecutive-level, strategic, often involved in cross-departmental planningOperational, client-facing, focused on day-to-day client interactions

The Vp Client Success focuses on strategic leadership and managing teams across multiple accounts, while the Client Success Manager handles direct client relationships and day-to-day satisfaction. Both roles require strong communication skills, but the VP role involves higher-level planning and oversight.

More about Vp Client Success jobs
What cities are hiring for Vp Client Success jobs? Cities with the most Vp Client Success job openings:
What are the most commonly searched types of Client Success jobs? The most popular types of Client Success jobs are:
What states have the most Vp Client Success jobs? States with the most job openings for Vp Client Success jobs include:
What job categories do people searching Vp Client Success jobs look for? The top searched job categories for Vp Client Success jobs are:
Vp Client Success jobs near you
Infographic showing various Vp Client Success job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 11% Part Time, and 5% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $163,217 per year, or $78.5 per hour.
Client Success Manager

Client Success Manager

InfoCision

Akron, OH

Full-time

Re-posted 25 days ago

InfoCision rating

2.9

Company rating: 2.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

72nd of 72 rated call and contact centers

Job description

Job Title: Client Success Manager
Department: Marketing
Reports To: VP / Director of Client Services
Job Type: Full-Time, Exempt (Salaried)

About the Role

We're seeking a results-driven Client Success Manager to lead client accounts, drive performance, and build strong, lasting partnerships. In this role, you'll serve as the primary liaison between clients and internal teams, ensuring campaigns deliver measurable results while identifying opportunities for growth and optimization.

Key Responsibilities

  • Serve as the main point of contact for assigned client accounts, ensuring clear, timely, and effective communication
  • Build strong client relationships and identify opportunities to grow accounts and revenue
  • Manage and mentor Account Representatives to meet performance goals and KPIs
  • Analyze campaign performance, track key metrics, and provide strategic recommendations
  • Develop and adjust call strategies, scripts, and program objectives based on data insights
  • Collaborate cross-functionally with operations, IT, and leadership to execute successful campaigns
  • Oversee campaign performance from launch through completion, ensuring quality and profitability
  • Prepare accurate quotes, forecasts, and reports for clients and internal stakeholders
  • Monitor billing, invoicing, and account records for accuracy and completeness
  • Drive adoption of internal tools, including AI-driven solutions, to improve efficiency and results
  • Stay current on industry trends and continuously identify process improvements

What We're Looking For

  • Strong communication and relationship-building skills
  • Ability to manage multiple projects and priorities in a fast-paced environment
  • Analytical mindset with the ability to interpret data and drive decisions
  • Leadership experience or ability to coach and develop team members
  • Detail-oriented with strong organizational skills
  • Experience in client services, account management, or marketing preferred


Minimum Qualifications:

Bachelor's degree (B.A.) from four-year college or university; previous promotions from Account Representative to Senior Account Representative; 5 years marketing experience; or equivalent combination of education and experience.

Career Path:

  • Client Success Manager
  • Senior Client Success Manager
  • Director of Client Services/Success
  • Senior Director of Client Services/Success
  • Vice President - Client Services/Success

Essential Skills and Abilities: A Senior Client Success Manager/Client Success Manager must have :

Strong Mathematical Skills:
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
  • Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Excellent Reasoning Ability:
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

**Reasonable accommodations may be made to enable persons with disabilities, under the ADA, to perform essential job functions.

Special/ Additional Requirements:

Persons in this position may be required to pass a drug and alcohol, credit, and/or criminal background check. Employees must be able to work five (5) days per week, including dayshift, mid-shift and night shift (this schedule may vary based on start and end times). Weekend hours may also be required.


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