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Vp Client Success Jobs (NOW HIRING)

Sagility

Vice President Client Services

Concord, NC

$129K - $165K/yr

Vice President Client Services,will be responsible for leading and optimizing our client services ... Demonstrated success in leading and developing high-performing teams across multiple regions.

Sagility LLC

Vice President Client Services

$141K - $181K/yr

Vice President Client Services,will be responsible for leading and optimizing our client services ... Demonstrated success in leading and developing high-performing teams across multiple regions.

Sagility LLC

Vice President Client Services

Concord, NC

$129K - $165K/yr

Vice President Client Services,will be responsible for leading and optimizing our client services ... Demonstrated success in leading and developing high-performing teams across multiple regions.

Robots & Pencils

VP, Client Partner

Seattle, WA · On-site

$157K - $202K/yr

VP, Client Partner Robots & Pencils is an applied AI engineering firm building the next frontier of business architecture. We design and ship AI co-workers that integrate into enterprise operations ...

Wheels, Inc.

VP, Client Services

Schaumburg, IL · On-site

Success in this role is measured by client outcomes, including Net Promoter Score, retention, service performance, and employee engagement. The VP, Client Services is expected to drive a culture of ...

Skyword

Vice President, Client Partner

Boston, MA · On-site +1

Vice President, Client Partner Department: Professional Services Employment Type: Full Time ... Success is measured by client retention, satisfaction, and portfolio growth. Reporting directly to ...

BNY

Senior Vice President, Client Success

Boston, MA · On-site

We're seeking a future team member for the role of SENIOR VICE PRESIDENT, CLIENT SUCCESS to join our DATA & ANALYTICS team. This role is located in Boston, MA. In this role, you'll make an impact in ...

Robots & Pencils

VP, Client Partner

VP, Client Partner Philadelphia, PA Company Overview Robots & Pencils is an applied AI engineering firm building the next frontier of business architecture. We design and ship AI co-workers that ...

Robots and Pencils

VP, Client Partner

Seattle, WA · On-site

Position Overview As a VP, Client Partner, you lead delivery and growth on assigned enterprise engagements: owning the work itself, deepening client trust, and contributing to the firm's offerings ...

Robots and Pencils

VP, Client Partner

Seattle, WA · On-site

Position Overview As a VP, Client Partner, you lead delivery and growth on assigned enterprise engagements: owning the work itself, deepening client trust, and contributing to the firm's offerings ...

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Showing results 21-40

All JobsVp Client Success Jobs

Vp Client Success information

See salary details

$79.5K

$163.2K

$262K

How much do vp client success jobs pay per year?

As of Aug 7, 2026, the average yearly pay for vp client success in the United States is $163,217.00, according to ZipRecruiter salary data. Most workers in this role earn between $138,500.00 and $177,500.00 per year, depending on experience, location, and employer.

What does a VP Client Success do?

A VP of Client Success is responsible for overseeing the team and strategies that ensure customers have a positive experience with a company's products or services. They focus on building long-term relationships, driving customer retention, and maximizing the value clients receive. This role often involves collaborating with sales, product, and support teams to address client needs, resolve issues, and identify new growth opportunities. Additionally, the VP of Client Success sets the vision for customer engagement and manages client-facing teams to achieve high satisfaction and loyalty.

What are the key skills and qualifications needed to thrive as a VP Client Success?

To thrive as a VP Client Success, you need expertise in client relationship management, strategic planning, and a proven track record in customer success leadership, often supported by a bachelor's or master's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer success software such as Gainsight or Totango, and relevant industry certifications are typically expected. Outstanding communication, leadership, and problem-solving abilities help build strong teams and foster long-term client partnerships. These skills are crucial for driving client retention, satisfaction, and overall business growth.

What is the difference between Vp Client Success vs Client Success Manager?

AspectVp Client SuccessClient Success Manager
ResponsibilitiesOversees multiple client accounts, develops strategies, manages teams, and aligns client success with company goalsManages individual client accounts, ensures client satisfaction, and supports retention efforts
Required CredentialsTypically requires extensive experience in client success, leadership skills, and industry knowledgeOften requires experience in customer service, communication skills, and relevant industry background
Work EnvironmentExecutive-level, strategic, often involved in cross-departmental planningOperational, client-facing, focused on day-to-day client interactions

The Vp Client Success focuses on strategic leadership and managing teams across multiple accounts, while the Client Success Manager handles direct client relationships and day-to-day satisfaction. Both roles require strong communication skills, but the VP role involves higher-level planning and oversight.

More about Vp Client Success jobs
What cities are hiring for Vp Client Success jobs? Cities with the most Vp Client Success job openings:
What are the most commonly searched types of Client Success jobs? The most popular types of Client Success jobs are:
What states have the most Vp Client Success jobs? States with the most job openings for Vp Client Success jobs include:
What job categories do people searching Vp Client Success jobs look for? The top searched job categories for Vp Client Success jobs are:
Vp Client Success jobs near you
Infographic showing various Vp Client Success job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $163,217 per year, or $78.5 per hour.

Vice President Client Services

Sagility

Concord, NC

$129K - $165K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Sagility rating

4.6

Company rating: 4.6 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

61st of 71 rated call and contact centers

Job description

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Vice President Client Services,will be responsible for leading and optimizing our client services function on a global scale, driving client satisfaction, and ensuring the success of international client partnerships. They will provide strategic leadership, manage a diverse team of client services professionals, and develop and execute initiatives to enhance client experiences and maximize client success worldwide.

Job title:

Vice President Client Services

Job Description:

Education:

Bachelor's degree in business administration, healthcare management, or a related field

Experience:

15+ years experience in related field. Prior hospital experience and/or Revenue Cycle outsourcing vendor experience preferred

Mandatory Skills:

  • Proven experience in executive leadership roles within global client services or account management, with a focus on strategic planning and execution.

  • Demonstrated success in leading and developing high-performing teams across multiple regions.

  • Exceptional interpersonal and communication skills, with the ability to build trust, influence, and collaborate across diverse cultural and regional contexts.

  • Strong business acumen and strategic thinking, with the ability to drive global client success, identify growth opportunities, and navigate complex global client relationships.

  • Excellent problem-solving and conflict resolution abilities, with a customer-centric approach.

  • Proficiency in CRM software and other relevant tools.

  • In-depth knowledge of the healthcare industry, including its global trends, regulations, and best practices.

Roles & Responsibilities:

  • Provide strategic vision and leadership for the Client Services department, aligning it with the company's overall global growth plans and objectives.

  • Develop and execute comprehensive strategies and initiatives to enhance global client satisfaction, drive client success, and achieve business growth targets.

  • Collaborate with the executive team to shape the overall global strategy and ensure client services align with the organization's mission and values.

  • Understand clients' unique needs, goals, and challenges in different regions, and develop customized solutions to meet their evolving requirements.

  • Serve as the escalation point for complex global client issues, ensuring prompt and effective resolution while maintaining positive client relationships.

  • Oversee the delivery of exceptional client service globally, ensuring adherence to service level agreements (SLAs) and consistently exceeding client expectations.

  • Develop and implement processes, workflows, and best practices to optimize global service delivery, efficiency, and scalability.

  • Drive global client success, retention, and growth by proactively identifying opportunities for value creation and providing strategic guidance to global clients.

  • Collaborate with cross-functional teams, including sales and product teams, to identify and capitalize on upsell and cross-sell opportunities, and support global client expansion initiatives.

  • Monitor global client health, satisfaction levels, and business growth, and develop strategies to enhance global client engagement, loyalty, and revenue generation.

  • Collaborate closely with senior leadership, including the CEO and other executives, to align global client services with the overall global business strategy and goals.

  • Act as a key point of contact for global client-related matters, providing updates, insights, and recommendations to the executive team and board of directors.

  • Represent the company in global client-facing meetings, international conferences, and events, enhancing the company's reputation and fostering strategic global partnerships.

  • Attend Industry forum meetings to increase market awareness of Sagility Provider Solutions and its services.

Sagility Offers Competitive Benefits Including:

  • Medical

  • Dental

  • Vision

  • Life Insurance

  • Short-Term and Long-Term Disability

  • Flexible Spending Account

  • Life Assistance Program

  • 401K with employer contribution

  • PTO and Sick Time

  • Tuition Reimbursement

Join our team, we look forward to talking with you!

An Equal Opportunity Employer/Vet/Disability

Location:

Work@Home USAUnited States of America

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