ZipRecruiter

Log In

1

Vp Client Success Jobs in Connecticut (NOW HIRING)

AEG

VP, Recruiting

Stamford, CT · On-site

POSITION SUMMARY TKO is looking for a VP, Recruiting to lead talent acquisition for UFC, WWE ... Be measured by client feedback and satisfaction, and by the success of the people you place once ...

PBR

VP, Recruiting

Stamford, CT · On-site

POSITION SUMMARY TKO is looking for a VP, Recruiting to lead talent acquisition for UFC, WWE ... Be measured by client feedback and satisfaction, and by the success of the people you place once ...

PBR

VP, Recruiting

Stamford, CT · On-site

POSITION SUMMARY TKO is looking for a VP, Recruiting to lead talent acquisition for UFC, WWE ... Be measured by client feedback and satisfaction, and by the success of the people you place once ...

Zuffa Boxing

VP, Recruiting

Stamford, CT · On-site

POSITION SUMMARY TKO is looking for a VP, Recruiting to lead talent acquisition for UFC, WWE ... Be measured by client feedback and satisfaction, and by the success of the people you place once ...

WWE

VP, Recruiting

Stamford, CT

POSITION SUMMARY TKO is looking for a VP, Recruiting to lead talent acquisition for UFC, WWE ... Be measured by client feedback and satisfaction, and by the success of the people you place once ...

AEG

VP, Recruiting

Stamford, CT · On-site

POSITION SUMMARY TKO is looking for a VP, Recruiting to lead talent acquisition for UFC, WWE ... Be measured by client feedback and satisfaction, and by the success of the people you place once ...

next page

Showing results 1-20

All JobsVp Client Success JobsVp Client Success Jobs in Connecticut

Vp Client Success information

See Connecticut salary details

$75.6K

$155.3K

$249.2K

How much do vp client success jobs pay per year?

As of Sep 6, 2026, the average yearly pay for vp client success in Connecticut is $155,266.00, according to ZipRecruiter salary data. Most workers in this role earn between $131,800.00 and $168,900.00 per year, depending on experience, location, and employer.

What does a VP Client Success do?

A VP of Client Success is responsible for overseeing the team and strategies that ensure customers have a positive experience with a company's products or services. They focus on building long-term relationships, driving customer retention, and maximizing the value clients receive. This role often involves collaborating with sales, product, and support teams to address client needs, resolve issues, and identify new growth opportunities. Additionally, the VP of Client Success sets the vision for customer engagement and manages client-facing teams to achieve high satisfaction and loyalty.

What are the key skills and qualifications needed to thrive as a VP Client Success?

To thrive as a VP Client Success, you need expertise in client relationship management, strategic planning, and a proven track record in customer success leadership, often supported by a bachelor's or master's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer success software such as Gainsight or Totango, and relevant industry certifications are typically expected. Outstanding communication, leadership, and problem-solving abilities help build strong teams and foster long-term client partnerships. These skills are crucial for driving client retention, satisfaction, and overall business growth.

What is the difference between Vp Client Success vs Client Success Manager?

AspectVp Client SuccessClient Success Manager
ResponsibilitiesOversees multiple client accounts, develops strategies, manages teams, and aligns client success with company goalsManages individual client accounts, ensures client satisfaction, and supports retention efforts
Required CredentialsTypically requires extensive experience in client success, leadership skills, and industry knowledgeOften requires experience in customer service, communication skills, and relevant industry background
Work EnvironmentExecutive-level, strategic, often involved in cross-departmental planningOperational, client-facing, focused on day-to-day client interactions

The Vp Client Success focuses on strategic leadership and managing teams across multiple accounts, while the Client Success Manager handles direct client relationships and day-to-day satisfaction. Both roles require strong communication skills, but the VP role involves higher-level planning and oversight.

What are the most commonly searched types of Client Success jobs in Connecticut?

The most popular types of Client Success jobs in Connecticut are:

What are popular job titles related to Vp Client Success jobs in Connecticut?

For Vp Client Success jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Vp Client Success jobs in Connecticut look for?

The top searched job categories for Vp Client Success jobs in Connecticut are:

What cities in Connecticut are hiring for Vp Client Success jobs?

Cities in Connecticut with the most Vp Client Success job openings:

Vp Client Success jobs near you
Infographic showing various Vp Client Success job openings in Connecticut as of August 2026, with employment types broken down into 77% Full Time, 18% Part Time, 2% Temporary, and 3% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $155,266 per year, or $74.6 per hour.

Director, Client Services

AmTrust Financial Services Inc.

Southington, CT • On-site

$90 - $120/hr

Other

Re-posted 18 days ago

Job description

Overview

We are seeking a skilled Director, Client Services, to drive growth and development across all the Client Services teams. This position will report to the SVP, Client Services and partner with the AVP, Client Experience, Client Services Analytics Manager, AVP, Agency Services and VP Risk Control. The Director supports the Client Services team to drive efficiency, accuracy, and client centricity in all client services processes. The director will also lead improvements in audit, access and staffing. The director will work in collaboration with the Client Services team to implement strategy, drive data integrity, optimize services and ensure operational process and policies are in place. This position offers the opportunity to shape operational excellence and enhance the client experience by leading impactful initiatives and supporting a culture of continuous improvement.

Responsibilities
  1. Manages CXA team, National Access Lead and the National Audit Lead.
  2. Supports strategic initiative growth in Agency Services and Risk Control.
  3. Direct, plan, and implement strategic initiatives to support client experience goals.
  4. Ensure optimal resource utilization to meet client expectations.
  5. Manage the effective implementation of new systems and optimize the use of existing technologies.
  6. Document customer journey to identify opportunities for improved client experience.
  7. Salesforce Management and Optimization for Client experience assistants.
  8. Identify, track and drive Salesforce enhancements and fixes.
  9. Coordinate across departments to achieve alignment and progress.
  10. Supervise the Client Experience Assistant team, continuously enhancing workflows to drive efficiency and improve team processes.
  11. Data Integrity: Maintain data integrity across multiple platforms and documents to ensure accuracy and consistency.
  12. Review activities, costs, and operations to measure progress toward goals.
  13. Propose innovative, programmatic changes based on assessments to enhance efficiency and consistency.
  14. Salesforce Management and Optimization for Client experience in partnership with sales.
  15. Support CX leadership to develop salesforce reporting and scorecards.
  16. Manage communication and updates on process workflow documents.
  17. Develop and manage workflows for the Large Loss Notice process.
  18. Project Management: Track initiatives and manage multiple projects to support operational goals.
  19. Coordinate across departments to achieve alignment and progress.
  20. Identify opportunities to leverage resources across the division and enterprise, addressing operational challenges and maximizing opportunities.
Qualifications
  • Proven experience in operations management, preferably within insurance, claims, or a related industry.
  • Strong project management skills, with a record of delivering results in a dynamic environment.
  • Understanding of Salesforce or similar CRM platforms.
  • Understanding of Agency appointment and due diligence process.
  • Understanding of Risk Control capabilities.
  • Ability to develop workflows, streamline processes, and manage data integrity across platforms.
  • Experience with writing and implementing program level policy and procedures.
  • Ability to interact collaboratively and work effectively with a multi-functional team and throughout the organization; fosters an environment of shared responsibility and accountability.
  • Strong leadership skills, with experience managing cross-functional teams.
  • Analytical mindset with a focus on identifying efficiencies and implementing improvements
#J-18808-Ljbffr

Apply