Five9 is seeking a passionate and results-driven Customer Success Manager to join our dynamic team. As an Associate CSM, you will be the liaison between the customer and Five9 to address customer ...
Customer Success Manager
Portland, OR · On-site
$85K - $95K/yr
The Customer Success Manager (CSM) is actively involved with and takes ownership of customer ... Gainsight, ChurnZero) - Experience with Salesforce and/or Gong is a plus - Associate or Bachelor ...
Customer Success Manager
Portland, OR · On-site
$85K - $95K/yr
The Customer Success Manager (CSM) is actively involved with and takes ownership of customer ... Gainsight, ChurnZero) - Experience with Salesforce and/or Gong is a plus - Associate or Bachelor ...
OR · On-site
$70K - $95K/yr
Job Summary for the Customer Success Manager Customer Success Managers are responsible for managing multiple customer accounts to ensure satisfaction, maintain relevant industry and product knowledge ...
OR · On-site
$70K - $95K/yr
Job Summary for the Customer Success Manager Customer Success Managers are responsible for managing multiple customer accounts to ensure satisfaction, maintain relevant industry and product knowledge ...
Customer Success Manager
OR · Remote
Scaled Customer Success Manager About Vectra Vectra AI delivers a new class of advanced threat defense that delivers real-time detection and analysis of active network intrusions. Vectra technology ...
Customer Success Manager
OR · Remote
Scaled Customer Success Manager About Vectra Vectra AI delivers a new class of advanced threat defense that delivers real-time detection and analysis of active network intrusions. Vectra technology ...
The primary goal of the Customer Success Manager at NICE is to work closely with our cloud customer base to ensure high customer satisfaction & enable product adoption, to both preserve customer ...
Customer Success Manager
Tualatin, OR · On-site
Customer Success Manager Department: Sales / Marketing Employment Type: Full Time Location: US - Oregon - Tualatin Reporting To: Ryan Cook Description Our vision for Customer Success is simple: "We ...
Customer Success Manager
Tualatin, OR · On-site
Customer Success Manager Department: Sales / Marketing Employment Type: Full Time Location: US - Oregon - Tualatin Reporting To: Ryan Cook Description Our vision for Customer Success is simple: "We ...
Customer Success Manager
Canby, OR · On-site
Customer Success Manager Department: Sales / Marketing Employment Type: Full Time Location: US - Oregon - Canby Reporting To: Ryan Cook Description Our vision for Customer Success is simple: "We will ...
Customer Success Manager
Canby, OR · On-site
Customer Success Manager Department: Sales / Marketing Employment Type: Full Time Location: US - Oregon - Canby Reporting To: Ryan Cook Description Our vision for Customer Success is simple: "We will ...
Customer Success Manager
OR · Remote
Customer Success Manager (Full-Time Remote, Health Tech) Who We Are: NuvemRx helps community health providers deliver on their mission by simplifying the complexity of pharmacy operations -with a ...
Customer Success Manager
OR · Remote
Customer Success Manager (Full-Time Remote, Health Tech) Who We Are: NuvemRx helps community health providers deliver on their mission by simplifying the complexity of pharmacy operations -with a ...
Customer Success Manager
OR · Remote
$70K - $100K/yr
Visual Matrix is looking for a Customer Success Manager to own the long-term success of an assigned portfolio of high-value customers. You will drive product adoption, retention, renewals, and ...
Customer Success Manager
OR · Remote
$70K - $100K/yr
Visual Matrix is looking for a Customer Success Manager to own the long-term success of an assigned portfolio of high-value customers. You will drive product adoption, retention, renewals, and ...
OR · On-site
$165K - $180K/yr
The Customer Success Manager is integral part of our Worldwide Customer Success team at Azul. The Customer Success Manager acts as the liaison between the Customer and Azul focusing on ensuring our ...
Customer Success Manager Job Summary: The Customer Success Manager is the primary point of contact ... You'll thrive in this role if you have: • An Associates Degree in Business Administration or ...
Customer Success Manager Job Summary: The Customer Success Manager is the primary point of contact ... You'll thrive in this role if you have: • An Associates Degree in Business Administration or ...
Customer Success Manager
Lake Oswego, OR · On-site
$53K - $73K/yr
Become our next Customer Success Manager (Construction Tech Focus)! Are you ready to drive the digital transformation of the construction industry? We are looking for a creative, proactive Customer ...
Customer Success Manager
Lake Oswego, OR · On-site
$53K - $73K/yr
Become our next Customer Success Manager (Construction Tech Focus)! Are you ready to drive the digital transformation of the construction industry? We are looking for a creative, proactive Customer ...
Customer Success Manager Job Summary: The Customer Success Manager is the primary point of contact ... You'll thrive in this role if you have: • An Associates Degree in Business Administration or ...
Customer Success Manager Job Summary: The Customer Success Manager is the primary point of contact ... You'll thrive in this role if you have: • An Associates Degree in Business Administration or ...
OR · On-site
$70K - $90K/yr
SOCi, the leader in AI-powered marketing solutions for multi-location businesses, is currently looking for a Customer Success Manager to grow long-term profitable customer relationships by making ...
OR · On-site
As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visitwww.symbotic.com. We are a community of ...
Customer Success Manager
OR · Remote
$75K - $82K/yr
Our Customer Success Managers are central to that promise. This is a high-volume, relationship-driven role focused on one thing: helping clients get real value from the program they invested in, so ...
Customer Success Manager
OR · Remote
$75K - $82K/yr
Our Customer Success Managers are central to that promise. This is a high-volume, relationship-driven role focused on one thing: helping clients get real value from the program they invested in, so ...
As a Customer Success Manager II (CSM II) at Cordance, you will manage a portfolio of mid to large-sized customers, serving as the primary partner responsible for renewal, expansion, and price ...
$66K - $87K/yr
The salary range for this job is $66,000 - $87,000/year + Bonus As a Customer Success Manager , you will own customer relationships after onboarding and ensure clients continue to realize value from ...
$66K - $87K/yr
The salary range for this job is $66,000 - $87,000/year + Bonus As a Customer Success Manager , you will own customer relationships after onboarding and ensure clients continue to realize value from ...
OR · On-site
Job Details The Customer Success Manager builds strong, strategic partnerships with a defined group of clients, ensuring they achieve maximum value from the InvoiceCloud platform. As the primary ...
OR · On-site
Job Details The Customer Success Manager builds strong, strategic partnerships with a defined group of clients, ensuring they achieve maximum value from the InvoiceCloud platform. As the primary ...
$66K - $87K/yr
The salary range for this job is $66,000 - $87,000/year + Bonus As a Customer Success Manager , you will own customer relationships after onboarding and ensure clients continue to realize value from ...
$66K - $87K/yr
The salary range for this job is $66,000 - $87,000/year + Bonus As a Customer Success Manager , you will own customer relationships after onboarding and ensure clients continue to realize value from ...
Associate Customer Success Manager information
See Oregon salary details
$19.6K - $26.7K
6% of jobs
$26.7K - $33.9K
9% of jobs
$40.3K is the 25th percentile. Wages below this are outliers.
$33.9K - $41K
10% of jobs
$41K - $48.2K
9% of jobs
The median wage is $55.4K / yr.
$48.2K - $55.4K
15% of jobs
$55.4K - $62.5K
21% of jobs
$66.1K is the 75th percentile. Wages above this are outliers.
$62.5K - $69.7K
8% of jobs
$69.7K - $76.8K
13% of jobs
$76.8K - $84K
4% of jobs
$84K - $91.2K
2% of jobs
$91.2K - $98.3K
2% of jobs
$19.6K
$56K
$98.3K
How much do associate customer success manager jobs pay per year?
As of Jul 28, 2026, the average yearly pay for associate customer success manager in Oregon is $56,027.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,200.00 and $69,300.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as an Associate Customer Success Manager, and why are they important?
To thrive as an Associate Customer Success Manager, you need strong relationship-building, problem-solving, and communication skills, typically supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and experience using support platforms such as Zendesk are commonly required. Proactive listening, empathy, and the ability to manage multiple priorities help you stand out in supporting and retaining clients. These skills are crucial for driving customer satisfaction, reducing churn, and fostering long-term business growth.
What is the difference between Associate Customer Success Manager vs Customer Success Manager?
| Aspect | Associate Customer Success Manager | Customer Success Manager |
|---|---|---|
| Required Credentials | Bachelor's degree, relevant certifications often preferred | Bachelor's degree, more experience or certifications may be required |
| Work Environment | Entry-level, supporting customer onboarding and retention | Mid-level, managing key accounts and strategic initiatives |
| Employer & Industry Usage | Common in SaaS and tech companies | Used across various industries with customer success teams |
| Search & Comparison Intent | Often searched by those starting in customer success roles | Compared by those seeking advancement or more responsibility |
The Associate Customer Success Manager typically handles onboarding and support tasks, serving as an entry point in customer success teams. In contrast, the Customer Success Manager manages ongoing relationships and strategic accounts. The roles differ mainly in experience level and scope of responsibilities, with the associate role serving as a stepping stone to the more senior CSM position.
What does an Associate Customer Success Manager do?
An Associate Customer Success Manager is responsible for supporting customers throughout their journey with a company’s products or services. Their main duties include onboarding new clients, addressing customer inquiries, and helping to resolve issues to ensure satisfaction and retention. They often work closely with other teams, such as sales and support, to provide a seamless experience. Additionally, they may track customer feedback and usage data to identify opportunities for improvement and help customers achieve their goals with the product.
What are the most common challenges faced by Associate Customer Success Managers in their first year, and how can they overcome them?
In their first year, Associate Customer Success Managers often encounter challenges such as building strong relationships with clients, learning to manage a diverse portfolio, and mastering the company's product offerings. It can also be demanding to balance proactive outreach with reactive problem-solving. To overcome these challenges, new associates should actively seek mentorship from experienced team members, participate in ongoing product training, and use customer feedback to continuously refine their approach. Open communication with both clients and internal teams is key to developing confidence and delivering value.
What are the most commonly searched types of Customer Success Manager jobs in Oregon? The most popular types of Customer Success Manager jobs in Oregon are:
What are popular job titles related to Associate Customer Success Manager jobs in Oregon? For Associate Customer Success Manager jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Associate Customer Success Manager jobs in Oregon look for? The top searched job categories for Associate Customer Success Manager jobs in Oregon are:
- Customer Success Operations Manager
- Work From Home Customer Success Manager Remote
- Night Shift Customer Success Manager Remote
- Customer Success Associate Remote
- Client Success Manager Hybrid
- Weekend Customer Success Manager
- Customer Success Leader
- Entry Level Customer Success Manager Remote
- Work From Home Customer Success Associate
- Freelance Customer Success Manager Remote
What cities in Oregon are hiring for Associate Customer Success Manager jobs? Cities in Oregon with the most Associate Customer Success Manager job openings:
Job description
Five9 is seeking a passionate and results-driven Customer Success Manager to join our dynamic team. As an Associate CSM, you will be the liaison between the customer and Five9 to address customer issues, concerns and questions and provide effective solutions in a reactive and non-designated manner.
Key Responsibilities:
- Being the trusted partner for the customer on use-case and product functionality
- Quarterbacking experiences by various cross-functional teams at Five9, on behalf of the customer
- Apply an understanding of Five9s products, services, and support processes
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Assist with high severity requests or issue escalations as needed
Key Qualifications:
- Experience in Customer Success, Account Management, Business Development, or another client-facing role preferred
- Ability to discuss, understand, and work within complex project and processes
- Proven ability to manage multiple projects at a time while paying strict attention to details
- Excellent listening, verbal and written communication skills
- Must be self-directed and self-motivated
- BA/BS degree or higher
About Five9
Sourced by ZipRecruiter
Industry
Software development
Company size
1,001 - 5,000 Employees
Headquarters location
San Ramon, CA, US
Year founded
2001