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Associate Customer Success Manager Jobs in Oregon

RLDatix

Customer Success Manager, Cohort

Customer Success Manager, Cohort US - Remote RLDatix (RLD) is on a mission to help raise the standard of care...everywhere. Trusted by over 10,000 healthcare organizations around the world, our ...

Purple Rain

Customer Success Manager

OR

... customer success using industry best practises for SaaS - You're the face of our team as you'll be building great customer relationships, and managing incoming calls and customer inquiries over email ...

Purple Rain

Customer Success Manager

OR · On-site

... customer success using industry best practises for SaaS - You're the face of our team as you'll be building great customer relationships, and managing incoming calls and customer inquiries over email ...

Internova Travel Group

Customer Success Manager

Responsibilities Altour has an exciting opportunity for an experienced, client focused Customer Success Manager to manage travel clients and increase adoption of our OBT, Altour One! The ideal ...

Clari + Salesloft

Sr. Customer Success Manager

OR · Remote

Customer Success Manager, Enterprise Location: Remote- US Clari + Salesloft are building the next era of enterprise revenue - one where teams make confident decisions powered by AI and real signals.

Apiiro

OR

What You're About * 5+ years in Customer Success, Account Management, or Technical Account Management - ideally in Application security or DevSecOps. * Strong familiarity with the SDLC and developer ...

Trimble

Customer Success Manager

Lake Oswego, OR · On-site

Drive Business Value as our Next Customer Success Manager! Are you a proactive relationship-builder who thrives on turning complex software solutions into measurable business value? In this high ...

Autodesk

Customer Success Manager, Forma

Clackamas, OR · On-site

$75K - $135K/yr

Customer Success Manager (CSM), Autodesk Forma/Construction We're looking for a strategic Forma Customer Success Manager (CSM) to support our Emerging Business / Mid-Market segment, high-growth ...

Symbotic

OR

This role is part ofSymbotic'sCustomer Operations Success organization, which ensures our systems deliver real, sustained performance in live customer environments. Working at the intersection of ...

Yoodli AI Roleplays

Growth Customer Success Manager

OR · Remote

$125K - $150K/yr

As a Growth Customer Success Manager, you will ensure seamless customer experiences across all stages of the customer journey. You'll bring strong customer relationships, maximize satisfaction, and ...

GHX

Customer Success Manager, III

OR · Remote

The Customer Success Manager III will be responsible for leading the development and successful execution of customer specific account plans with a subset of GHXs customers. The CSM III will own ...

SHI GmbH

Customer Success Manager - VMware

Salem, OR · On-site

Job Summary The Customer Success Manager - VMware is responsible for onboarding customers, guiding them through their product or service lifecycle, and ensuring retention and growth through strategic ...

Yoodli AI Roleplays

OR · On-site

$150K - $180K/yr

As a Strategic Customer Success Manager, you will take ownership of driving the success of some of Yoodli's highest-value enterprise accounts. You'll own a portfolio of our most strategic enterprise ...

Numerator

$80K - $100K/yr

The salary range for this job is $80,000 - $100,000/year + Bonus As a Senior Customer Success Manager on the Enterprise Team, you will own post-onboarding customer relationships for a focused ...

Numerator

$80K - $100K/yr

The salary range for this job is $80,000 - $100,000/year + Bonus As a Senior Customer Success Manager on the Enterprise Team, you will own post-onboarding customer relationships for a focused ...

Autodesk

Customer Success Manager, Forma

Portland, OR · On-site

$75K - $135K/yr

Customer Success Manager (CSM), Autodesk Forma/Construction: Focuses on onboarding new customers, accelerating time to value, and ensuring adoption of FormaCloud.This is a strategic role at scale ...

Steer

Strategic Customer Success Manager

OR · Remote

About the Role As a Strategic Customer Success Manager, you will own and grow relationships with Steer's largest, most complex, and multi-location accounts. Sitting within a collaborative, high ...

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Showing results 21-40

All JobsAssociate Customer Success JobsAssociate Customer Success Manager JobsAssociate Customer Success Manager Jobs in Oregon

Associate Customer Success Manager information

See Oregon salary details

$19.6K

$56K

$98.3K

How much do associate customer success manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for associate customer success manager in Oregon is $56,027.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,200.00 and $69,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an associate customer success manager, and why are they important?

To thrive as an Associate Customer Success Manager, you need strong relationship-building, problem-solving, and communication skills, typically supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and experience using support platforms such as Zendesk are commonly required. Proactive listening, empathy, and the ability to manage multiple priorities help you stand out in supporting and retaining clients. These skills are crucial for driving customer satisfaction, reducing churn, and fostering long-term business growth.

What is the difference between Associate Customer Success Manager vs Customer Success Manager?

AspectAssociate Customer Success ManagerCustomer Success Manager
Required CredentialsBachelor's degree, relevant certifications often preferredBachelor's degree, more experience or certifications may be required
Work EnvironmentEntry-level, supporting customer onboarding and retentionMid-level, managing key accounts and strategic initiatives
Employer & Industry UsageCommon in SaaS and tech companiesUsed across various industries with customer success teams
Search & Comparison IntentOften searched by those starting in customer success rolesCompared by those seeking advancement or more responsibility

The Associate Customer Success Manager typically handles onboarding and support tasks, serving as an entry point in customer success teams. In contrast, the Customer Success Manager manages ongoing relationships and strategic accounts. The roles differ mainly in experience level and scope of responsibilities, with the associate role serving as a stepping stone to the more senior CSM position.

What does an associate customer success manager do?

An Associate Customer Success Manager is responsible for supporting customers throughout their journey with a company’s products or services. Their main duties include onboarding new clients, addressing customer inquiries, and helping to resolve issues to ensure satisfaction and retention. They often work closely with other teams, such as sales and support, to provide a seamless experience. Additionally, they may track customer feedback and usage data to identify opportunities for improvement and help customers achieve their goals with the product.

What are the most common challenges faced by associate customer success managers in their first year, and how can they overcome them?

In their first year, Associate Customer Success Managers often encounter challenges such as building strong relationships with clients, learning to manage a diverse portfolio, and mastering the company's product offerings. It can also be demanding to balance proactive outreach with reactive problem-solving. To overcome these challenges, new associates should actively seek mentorship from experienced team members, participate in ongoing product training, and use customer feedback to continuously refine their approach. Open communication with both clients and internal teams is key to developing confidence and delivering value.
What are the most commonly searched types of Customer Success Manager jobs in Oregon? The most popular types of Customer Success Manager jobs in Oregon are:
What are popular job titles related to Associate Customer Success Manager jobs in Oregon? For Associate Customer Success Manager jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Associate Customer Success Manager jobs in Oregon look for? The top searched job categories for Associate Customer Success Manager jobs in Oregon are:
What cities in Oregon are hiring for Associate Customer Success Manager jobs? Cities in Oregon with the most Associate Customer Success Manager job openings:
Associate Customer Success Manager jobs near you
Infographic showing various Associate Customer Success Manager job openings in Oregon as of August 2026, with employment types broken down into 67% Full Time, 31% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $56,027 per year, or $26.9 per hour.

Customer Success Manager, Cohort

RLDatix

Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Job description

Customer Success Manager, Cohort  

US – Remote 

 

RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it. 
Joining TeamRLD means being part of a global effort of over 2,000 team members in making a difference in healthcare…every day. 
 

We’re searching for a Customer Success Manager to join our team team, so that we can ensure that our customers’ healthcare organizations derive maximum value from our innovative software solutions. The Customer Success Manager will will actively participate in onboarding new clients, tracking and managing account health and sentiment, and ensuring and growing successful usage of RLDatix’s solutions through usage strategies to drive customer satisfaction, adoption, and retention. 

This is an exciting time to join RLDatix as we are building the CS function. We're looking for individuals who like the challenge of building and transforming. The day one focus for this role will be working alongside the Relationship Management team to learn renewals and support the transition to the CS team. Since the CS Team is still building, reporting lines may roll up to Relationship Management in the interim, as we are also actively recruiting for the leader of the Customer Success team. 

How You’ll Spend Your Time 

  • Build and maintain trusted, long-term customer relationships, earning respect and trust on behalf of RLDatix  

  • Develop and manage success plans using objective data, in collaboration with the account team. 

  • Measure and analyze CSAT (Customer Satisfaction) by solution to identify trends and determine any necessary corrective actions. 

  • Proactively manage customer communications, tailoring information to customer-specific needs and aligning it with their mission and desired outcomes. 

  • Drive adoption by sharing relevant usage data, share ‘best practice’ goals, promote upcoming webinars and thought leadership events on products and solutions. 

  • Ensure a seamless renewal process by monitoring and managing client health, satisfaction, escalations, and sentiment. 

 

What Kind of Things We’re Most Interested in You Having 

  • 3+ years of experience in a Customer Success role within a Healthcare SaaS company 

  • Proven success in managing customer engagement, optimizing usage and outcomes, and achieving significant improvements in customer satisfaction metrics, sentiment, and/or NPS. 

  • In-depth knowledge on how to leverage data to drive customer insights and business decisions.  

  • Sincere interest in building long-term relationships with customers 

  • A knack for working collaboratively within a fast-paced, evolving team 

 

By enabling flexibility in how we work and prioritizing employee wellness, we empower our team to do and be their best. Our benefits package includes health, dental, vision, life, disability insurance, 401K, paid time off, and paid holidays. 

RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by Federal and/or State laws. 

As part of RLDatix’s commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step, please don’t hesitate to send a note to accessibility@rldatix.com. 

 

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