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Remote Customer Success Jobs in Oregon (NOW HIRING)

We are a growing organization backed by a Fortune 500 company, seeking motivated individuals to join our remote Customer Success team. We work with union members, associations, and families to help ...

New

Customer Success Manager

OR · Remote

$70K - $100K/yr

Visual Matrix is looking for a Customer Success Manager to own the long-term success of an assigned ... Location Remote, United States.

New

Customer Success Manager

OR · Remote

$75K - $82K/yr

Our Customer Success Managers are central to that promise. This is a high-volume, relationship ... Remote, USA PLEASE READ: Our team has recently been notified of a phishing scam targeting ...

Customer Success Manager

OR · Remote

$70K - $78K/yr

We are looking for a driven and relationship-oriented Customer Success Manager to join our growing ... Total OTE ranges to $100K -$110K USD #LI-Remote We are an equal opportunity employer and value ...

Scaled Customer Success Manager About Vectra Vectra AI delivers a new class of advanced threat defense that delivers real-time detection and analysis of active network intrusions. Vectra technology ...

Director of Customer Success

OR · Remote

$145K - $165K/yr

Visual Matrix is looking for a Director of Customer Success to build and lead our Customer Success ... Location Remote, United States.

New

Customer Success Manager, Cohort US - Remote RLDatix (RLD) is on a mission to help raise the standard of care...everywhere. Trusted by over 10,000 healthcare organizations around the world, our ...

Ag | Remote (US, excluding California, Hawaii, and Alaska) | Full Time | 30% Travel About the Role Ever.Ag is looking for an Enterprise Customer Success Manager to join our dairy team and serve as a ...

About the Role As the Manager of Customer Success, you will lead our Customer Success Managers ... We Offer * 100% remote work environment * Medical, Dental and Vision insurance within 30 days * 100 ...

Growth Customer Success Manager

OR · Remote

$125K - $150K/yr

We are targeting a East Coast based Remote hire. About you: * 3+ years of experience as an enterprise customer success manager * Proven track record of managing enterprise accounts, driving adoption ...

About the Role As a Strategic Customer Success Manager, you will own and grow relationships with ... We Offer * 100% remote work environment * Medical, Dental, and Vision insurance within 30 days (100 ...

About the Role As an Enterprise Customer Success Manager, you will own and grow relationships with ... We Offer * 100% remote work environment * Medical, Dental, and Vision insurance within 30 days (100 ...

We are looking for a Technical Customer Success Specialist to support our Customer Success Managers (CSMs) by providing deep technical expertise across a portfolio of enterprise customers. This role ...

... Success Manager (CSM) serves as a strategic partner and advocate for our clients, ensuring they ... Remote: US / Canada * Travel is 25-35% depending on customer needs. What You'll Do ...

... Success Manager (CSM) serves as a strategic partner and advocate for our clients, ensuring they ... Remote: US / Canada * Travel is 25-35% depending on customer needs. What You'll Do ...

Sr. Federal Customer Success Manager

OR · Remote

$118K - $131K/yr

Remote - Eastern Time Zone RESPONSIBILITIES Strategic and Executive Engagement * Translate customer goals into clear success plans with measurable impact * Advise on skills-based workforce ...

Customer Success Manager, Partners Team

OR · On-site +1

$120K - $135K/yr

US, remote The Customer Success Manager, Partners Team oversees partner retention and enablement by acting as a partner advocate within the organization and streamlining the end-to-end partner ...

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Remote Customer Success information

What is a Remote Customer Success job?

A Remote Customer Success job involves helping customers achieve their goals while using a company's product or service, all while working remotely. Professionals in this role focus on customer satisfaction, retention, and engagement by providing support, guidance, and strategic recommendations. They often communicate via email, chat, or video calls to address customer needs, troubleshoot issues, and ensure a positive experience. Strong communication skills, problem-solving abilities, and a customer-first mindset are essential for success in this role.

What are some typical challenges faced by Remote Customer Success professionals, and how can they be managed?

Remote Customer Success professionals often encounter challenges such as building customer trust without face-to-face interaction, managing communication across different time zones, and staying aligned with internal teams. These challenges can be managed by leveraging clear, proactive communication, setting regular check-ins with clients, and utilizing collaboration platforms to stay in sync with colleagues. Developing strong organizational skills and maintaining detailed records in CRM systems can also help track customer issues and ensure follow-through. Many companies provide structured onboarding, ongoing training, and regular team meetings to support remote staff in overcoming these hurdles.

What are the key skills and qualifications needed to thrive in the Remote Customer Success position, and why are they important?

To succeed as a Remote Customer Success professional, you need strong communication and problem-solving skills, a customer-oriented mindset, and relevant experience or education, often in business or communications. Familiarity with customer relationship management (CRM) platforms like Salesforce or Zendesk, and proficiency in digital communication tools such as email, chat, and video conferencing software is typically required. Outstanding empathy, adaptability, and the ability to build rapport remotely set top performers apart. These skills ensure you can efficiently address customer needs, build lasting relationships, and contribute positively to customer retention and satisfaction from a remote environment.

What are the most commonly searched types of Customer Success jobs in Oregon? The most popular types of Customer Success jobs in Oregon are:
What are popular job titles related to Remote Customer Success jobs in Oregon? For Remote Customer Success jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Remote Customer Success jobs in Oregon look for? The top searched job categories for Remote Customer Success jobs in Oregon are:
What cities in Oregon are hiring for Remote Customer Success jobs? Cities in Oregon with the most Remote Customer Success job openings:
Infographic showing various Remote Customer Success job openings in Oregon as of July 2026, with employment types broken down into 79% Full Time, 18% Part Time, 2% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Remote Customer Success Representative

McQuade Organization

Remote

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

We are a growing organization backed by a Fortune 500 company, seeking motivated individuals to join our remote Customer Success team. We work with union members, associations, and families to help them understand and utilize their benefits. No cold calling is required—qualified clients are provided.

If you enjoy helping people, building relationships, and working from home, this could be an excellent career opportunity.

  • Strong communication and interpersonal skills
  • Customer service, hospitality, retail, sales, or call center experience preferred
  • Comfortable using Zoom, email, and computer applications
  • Self-motivated and coachable
  • Ability to work independently in a remote environment
  • High school diploma or equivalent