$70K - $95K/yr
Job Summary for the Customer Success Manager Customer Success Managers are responsible for managing multiple customer accounts to ensure satisfaction, maintain relevant industry and product knowledge ...
$70K - $95K/yr
Job Summary for the Customer Success Manager Customer Success Managers are responsible for managing multiple customer accounts to ensure satisfaction, maintain relevant industry and product knowledge ...
Customer Success Manager
OR · Remote
Scaled Customer Success Manager About Vectra Vectra AI delivers a new class of advanced threat defense that delivers real-time detection and analysis of active network intrusions. Vectra technology ...
Customer Success Manager
OR · Remote
Scaled Customer Success Manager About Vectra Vectra AI delivers a new class of advanced threat defense that delivers real-time detection and analysis of active network intrusions. Vectra technology ...
The primary goal of the Customer Success Manager at NICE is to work closely with our cloud customer base to ensure high customer satisfaction & enable product adoption, to both preserve customer ...
CUSTOMER SUCCESS MANAGER , SMALL & MID-MARKET - JOIN OUR REMOTE TALENT COMMUNITY LOCATION: Remote ... Recognized by the EdTech Top 40 Report, we offer the most comprehensive and integrated suite of ...
CUSTOMER SUCCESS MANAGER , SMALL & MID-MARKET - JOIN OUR REMOTE TALENT COMMUNITY LOCATION: Remote ... Recognized by the EdTech Top 40 Report, we offer the most comprehensive and integrated suite of ...
Customer Success Manager
Canby, OR · On-site
Customer Success Manager Department: Sales / Marketing Employment Type: Full Time Location: US - Oregon - Canby Reporting To: Ryan Cook Description Our vision for Customer Success is simple: "We will ...
Customer Success Manager
Canby, OR · On-site
Customer Success Manager Department: Sales / Marketing Employment Type: Full Time Location: US - Oregon - Canby Reporting To: Ryan Cook Description Our vision for Customer Success is simple: "We will ...
Customer Success Manager
Tualatin, OR · On-site
Customer Success Manager Department: Sales / Marketing Employment Type: Full Time Location: US - Oregon - Tualatin Reporting To: Ryan Cook Description Our vision for Customer Success is simple: "We ...
Customer Success Manager
Tualatin, OR · On-site
Customer Success Manager Department: Sales / Marketing Employment Type: Full Time Location: US - Oregon - Tualatin Reporting To: Ryan Cook Description Our vision for Customer Success is simple: "We ...
$165K - $180K/yr
The Customer Success Manager is integral part of our Worldwide Customer Success team at Azul. The Customer Success Manager acts as the liaison between the Customer and Azul focusing on ensuring our ...
Customer Success Manager
OR · Remote
$70K - $100K/yr
Visual Matrix is looking for a Customer Success Manager to own the long-term success of an assigned portfolio of high-value customers. You will drive product adoption, retention, renewals, and ...
Customer Success Manager
OR · Remote
$70K - $100K/yr
Visual Matrix is looking for a Customer Success Manager to own the long-term success of an assigned portfolio of high-value customers. You will drive product adoption, retention, renewals, and ...
Customer Success Manager
$53K - $73K/yr
Become our next Customer Success Manager (Construction Tech Focus)! Are you ready to drive the digital transformation of the construction industry? We are looking for a creative, proactive Customer ...
Customer Success Manager
$53K - $73K/yr
Become our next Customer Success Manager (Construction Tech Focus)! Are you ready to drive the digital transformation of the construction industry? We are looking for a creative, proactive Customer ...
OR · On-site
$76K - $95K/yr
Qualifications To be a successful Customer Success Manager, you should have: * A minimum of 4 years of related experience in Customer Success / Experience. * Experience in consulting and ...
OR · On-site
$76K - $95K/yr
Qualifications To be a successful Customer Success Manager, you should have: * A minimum of 4 years of related experience in Customer Success / Experience. * Experience in consulting and ...
$70K - $90K/yr
SOCi, the leader in AI-powered marketing solutions for multi-location businesses, is currently looking for a Customer Success Manager to grow long-term profitable customer relationships by making ...
Customer Success Manager
OR · Remote
$75K - $82K/yr
Our Customer Success Managers are central to that promise. This is a high-volume, relationship-driven role focused on one thing: helping clients get real value from the program they invested in, so ...
Customer Success Manager
OR · Remote
$75K - $82K/yr
Our Customer Success Managers are central to that promise. This is a high-volume, relationship-driven role focused on one thing: helping clients get real value from the program they invested in, so ...
$66K - $87K/yr
The salary range for this job is $66,000 - $87,000/year + Bonus As a Customer Success Manager , you will own customer relationships after onboarding and ensure clients continue to realize value from ...
$66K - $87K/yr
The salary range for this job is $66,000 - $87,000/year + Bonus As a Customer Success Manager , you will own customer relationships after onboarding and ensure clients continue to realize value from ...
As a Customer Success Manager II (CSM II) at Cordance, you will manage a portfolio of mid to large-sized customers, serving as the primary partner responsible for renewal, expansion, and price ...
$66K - $87K/yr
The salary range for this job is $66,000 - $87,000/year + Bonus As a Customer Success Manager , you will own customer relationships after onboarding and ensure clients continue to realize value from ...
$66K - $87K/yr
The salary range for this job is $66,000 - $87,000/year + Bonus As a Customer Success Manager , you will own customer relationships after onboarding and ensure clients continue to realize value from ...
Customer Success Manager
Salem, OR · On-site
Customer Success Manager At AutoStore, customers are our top priority. We need highly motivated, insightful and results-oriented success managers to build and maintain our key customer relationships ...
Customer Success Manager
Salem, OR · On-site
Customer Success Manager At AutoStore, customers are our top priority. We need highly motivated, insightful and results-oriented success managers to build and maintain our key customer relationships ...
Job Details The Customer Success Manager builds strong, strategic partnerships with a defined group of clients, ensuring they achieve maximum value from the InvoiceCloud platform. As the primary ...
Job Details The Customer Success Manager builds strong, strategic partnerships with a defined group of clients, ensuring they achieve maximum value from the InvoiceCloud platform. As the primary ...
Customer Success Manager Are you ready to be a part of the Asset Lifecycle Management (ALM) revolution? This Customer Success Manager position will help enable communities to design, build, operate ...
Customer Success Manager Are you ready to be a part of the Asset Lifecycle Management (ALM) revolution? This Customer Success Manager position will help enable communities to design, build, operate ...
$70K - $80K/yr
Overview We are seeking a results-driven Customer Success Manager focusing heavily on revenue expansion, upselling, and proactive opportunity hunting . You will act as a strategic partner to ...
$70K - $80K/yr
Overview We are seeking a results-driven Customer Success Manager focusing heavily on revenue expansion, upselling, and proactive opportunity hunting . You will act as a strategic partner to ...
OR · On-site
The opportunity Our team is seeking a mission-critical Customer Success Manager (CSM) to join our dynamic and customer-focused team. As the primary platform and success point of contact, the CSM will ...
Customer Success Manager Edtech information
What does a typical day look like for a Customer Success Manager in the Edtech industry?
A typical day for a Customer Success Manager in Edtech involves onboarding new users, conducting training sessions or webinars, and responding to customer inquiries or concerns. You’ll proactively check in with schools, educators, or administrators to ensure they are successfully adopting the platform, while also monitoring usage data to identify opportunities for improvement. Collaboration with product, sales, and technical support teams is common, as you’ll help relay user feedback or escalate complex issues. This role is dynamic and combines client-facing work with strategic problem-solving to drive user satisfaction and platform engagement.
What is a Customer Success Manager Edtech job?
A Customer Success Manager (CSM) in Edtech ensures that schools, educators, or institutions maximize the value of the company's educational technology products. They build strong relationships with clients, provide onboarding and training, address concerns, and help drive product adoption. The role involves proactive support, usage monitoring, and collaborating with internal teams to enhance customer satisfaction. Ultimately, their goal is to ensure long-term customer retention and success with the platform.
What are the key skills and qualifications needed to thrive in the Customer Success Manager Edtech position, and why are they important?
To thrive as a Customer Success Manager Edtech, you typically need experience in customer relationship management, education technology platforms, and a bachelor’s degree in a relevant field such as education, business, or communications. Familiarity with CRM software (like Salesforce or HubSpot), learning management systems (LMS), and analytics tools is often required. Excellent problem-solving, communication, and interpersonal skills help you build trust with clients and guide them toward success. These capabilities ensure you can help educational institutions or users maximize their value from the platform, leading to greater satisfaction and retention.
What are popular job titles related to Customer Success Manager Edtech jobs in Oregon? For Customer Success Manager Edtech jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Customer Success Manager Edtech jobs in Oregon look for? The top searched job categories for Customer Success Manager Edtech jobs in Oregon are:
What cities in Oregon are hiring for Customer Success Manager Edtech jobs? Cities in Oregon with the most Customer Success Manager Edtech job openings:
Job description
Job Description:
About Streamline Healthcare Solutions:
Here at Streamline, we strive on building lasting and trusting relationships with our clients, and our employees set the bar.
Our mission is to build innovative technology solutions that empower people who improve behavioral health and quality of life of those in need. We are a high growth technology company that delivers web-based software for healthcare organizations to provide and coordinate all service delivery processes. Streamline has been offering software in the behavioral health marketplace since 2003. Streamline has built and maintains systems for some of the nation's premier behavioral health organizations using the latest web-based technology.
Streamline offers competitive compensation and benefits packages as well as a challenging, yet flexible, work environment that is conducive to collaboration and productivity. A career with Streamline Healthcare Solutions provides opportunities for growth and continued learning in a workplace where individual contribution is valued and recognized. Join us, and advance your career today with a company that is on the cutting edge of the behavioral healthcare technology industry.
The salary range for this position is $70,000 - $95,000 per year DOE. Employment visa sponsorship is not available for this position.
Job Summary for the Customer Success Manager
Customer Success Managers are responsible for managing multiple customer accounts to ensure satisfaction, maintain relevant industry and product knowledge, serve as an advocate and voice of the customer and coordinate across teams to ensure an exceptional customer experience.
Job Responsibilities for the Customer Success Manager
Manage multiple customer accounts:
Understand customer needs and priorities
Manage projects to ensure deliverables are met
Regular meetings to stay up to date with customer needs
Provide product and industry consultation
Facilitate timely access to resources needed
Facilitate sales of added functionality and modules to increase the customer's efficiency.
Frequent communication and meetings with other team members including product managers, developers, testers and other internal staff.
Maintain customer retention
Customer Satisfaction Rating of 85% or greater
Job Requirements for the Customer Success Manager
Bachelor's degree or higher in a related field.
Prior experience as a Customer Success Manager is desirable.
Experience in Project Management and Change Management
Leadership and Team Building Skills
Background experience in Behavioral Healthcare or in Electronic Medical Records is preferred.
Excellent interpersonal skills and effective written and oral communication skills.
Innovative
Critical thinking, problem solving abilities.
Willingness to travel up to 20%.
Willingness to work alternate schedules, as required.
Streamline Healthcare Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin, or any other characteristic protected under federal, state, or applicable local law.
About Streamline Healthcare Solutions
Sourced by ZipRecruiter
Industry
Software development
Company size
201 - 500 Employees
Headquarters location
Oak Brook, IL, US
Year founded
2003